my community resident portal

I want to give a shout out to Jordan as well!!! Daily, transaction-based visibility into your portfolio and your competitive market. The ResidentPortal app provides a convenient way to pay rent, submit maintenance orders with photos, and communicate with your apartment community all from your mobile phone. ResidentPortal is available in your residents' preferred language. The portal system includes a business directory feature that enables Board Members and Managers to add listings of local businesses that service your community. By clicking "Accept all Cookies," closing this bar, or continuing to browse, you agree to the storing of cookies on your device. This initiative can be a revenue source for your community, helping to reduce service charges/levies. Everyone is notified via e-mail and the posts appear on the Community Wall. Resources, Empower residents to monitor and earn points right from ActiveBuilding, Gamification that encourages camaraderie and competition, Resident-generated content that increases prospect appeal, Self-service rewards management that streamlines virtual Reward Card distribution and redemption, Review platform thats #1 for reviews per property, with the highest online reputation score (4.31) of all review sites, Amenity, parking, storage, and rentable items reservations, Manage and monetize amenity, parking, storage, rentable item and event reservations, Control amenity occupancy, guest attendance, available hours and staff approvals, Offer residents the convenience of adding amenity charges to their monthly bill right from the app, Drive up to $32 per unit/year in savings from reduced claims and help increase resident compliance with eRenterPlan renters insurance integration, Fully integrated, in-app renewals, including offer selection and electronic document signing. Apartment owners can view a live customer account. Email Password Show Log In Customizable options ensure ample parking opportunity is available, Save time and eliminate the need to enter vehicles and permits, Increase your resident relations and retention with convenience, Maximize productivity and parking potential simultaneously, Automated notifications ensure that residents are updated instantly, Better communication equals better overall parking compliance, Our cloud-based documentation storage reduces paperwork, Minimize unwanted vehicle storage and unauthorized vehicles. Stay up to date with the latest news from Entrata. Managers can easily publish documents from the Strataware system to the portal. Ever since Rachel has been the manager everything for me has been so smooth so much respect and hospitality coming from her so much understanding shes amazing I have dealt with all of them and she is by far the best she has took in this please above and beyond what it was when I moved in 2 1/2 years ago I hope that she stays longer and I hope that she continues to get the respect she deserves. Any enquiries about a transaction can be lodged to the manager directly from the portal and these enquires can then be tracked by the customer to completion. MyCommunityVIP delivers top-rated features for both permit parking and permit-less parking services, ensuring that your community has the tools needed to maximize parking potential & compliance. Gain access to your resident directory. * Showing mostly current and some proposed system integrations. Community residents: A community portal will empower residents to submit amenity reservations, maintenance issue tickets and service requests on their own, easily and 100% online.Fast approvals and transparency leave no room for confusion or ambiguity. Applicants - click on 'Applicant Login' to access the Applicant Portal. We plan to add more soon such as contractors. If you dont already have an account, follow these steps. Learn More HI, HOW ARE YOU PROJECT Every community handles resident communication independently, but a good place to start is the MAA site and the Resident Login portal. Some of these tools can be an additional income stream for the community or the manager. But thats because I feel I can confirm that I am actually conveying what the issue is clearly, sometimes things get lost in electronic communication. ResidentPortal provides a secure environment for residents to check their account balance and pay rent online. My Community. Contact Us. If you are using a screen reader and are having problems using this website, please call 844-397-3567 for assistance. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Come see why residents love ResidentPortal. It saves multiple forms of payment and is free if you are using electronic checks by giving them a checking account to draft from each month. Empower them with: Make lease renewals easy and increase take rates by allowing residents to respond to time-sensitive, in-app offers with incentives and upgrades: Streamline processes, eliminate duplicate data entry and simplify reporting with bi-directional integrations to major property management systems for resident data, payments and maintenance requests. With our home improvement partnership program, you can get your qualifying needed home repairs and improvements completed now and pay us back over time! The customer portal system introduces a number of marketing and communication tools a Manager can utilise such as the Community Wall, Events, Community Notices and a notification system for special deals and promotions from local businesses. Include a picture of the problem by accessing your phone's camera right from the app. Reach out and let us know how we can help you. Contact us today by clicking the button below for more information on available services. Submit and track maintenance requests anytime, anywhere. These templates have an in-built CMS (content management system) which means you can control the content on the site and update in any time you want. Welcome the new social hub for your community. Take a Picture of the Problem - Use your smart phone's camera to take a picture of the maintenance issue without leaving the app. Inspections - Complete move-in, maintenance, and other inspections right from your mobile device. Reserve Amenities - Schedule amenities at your property. Touch ID Login - After initial setup, securely log in to the app by scanning your finger print. Face ID Login - Authenticate with your face with iPhone X+. 3D Touch Support - Quickly pay rent, submit a maintenance request, or view your balance by tapping and holding the app icon. The information generated by the Cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Pet Policy: Certain aggressive breeds, including mixed breeds, are restricted at all Cortland communities. 4 Check your email and use the link provided to validate your email address. Please note: The ResidentPortal App is only for residents of properties using Entrata's ResidentPortal and ResidentPay products. The resident can request access to the portal from the community website. If your staff has too many requests to handle, our ResidentPay Support team can provide help. Case sensitive. He is always very cordial and well informative assisting me with my issue and inquiries. We do not allow the following aggressive breeds/mixes at our communities, including, but not limited to: Rottweiler, Chow, Presa Canario, Doberman, Akita, Pit Bulls (Also known as American Staffordshire Terrier, Staffordshire Bull Terrier, or Bull Terrier). The portal system is integrated to a world-leading SMS gateway that enables managers.. Google will not associate your IP address with any other data held by Google. Community making community management easier. These roles are automatically managed from the management software. Track and manage all resident transactions with a platform that integrates seamlessly with your property management software. Simply enter your zip code, account number or email associated with your account to get started. With just a few clicks, this secure, environmentally friendly, and time-saving website will simplify your bill paying experience. The following data may be collected and linked to your identity: The following data may be collected but it is not linked to your identity: Privacy practices may vary, for example, based on the features you use or your age. Community association board members.Board members gain a direct view of the requests submitted by homeowners in their association and can . Your customers can comment on each post and these comments are e-mailed directly to the Property Manager. Amenities: Reserving amenities is easier than ever. Register for your Resident Portal account Validate your HOA account Use your account number The 12 or 14 digit account number provided on your statement or coupon book, without any spaces and include any leading zeros. Since they send me out the letter a week in advance, I wish there was a way to see that in the app as well. Every time a request is made, a unique ticket number is generated. Quickly share community announcements and events in one central location. Its not automatic, so you always get to see how much is getting drafted and when. What We Do. Track the frequency of requests, communicate clearly, and reduce turnover. Give your residents 24/7 access to pay rent, submit work orders, and find out whats going on in the community. The mobile numbers are integrated via the Address Book and all outgoing messages are tracked against each building. Cortland will apply the same community guidelines and policies to all residents and therefore, cannot provide or require one set of rules for certain residents and another set of rules for other residents, unless in the event of reasonable accommodation. Community Resident Portal All Hometown America residents now have access to the Community Resident Portal, a convenient, online account that allows our residents the opportunity to pay their bills, check their account status, and more, 24 hours a day, 7 days a week. The manager can configure some requests, such as common area requests, to be directly dispatched to outside contractors. We will get back with you shortly. I appreciate that because sometimes my paychecks dont always land on the first. Residents have the ability to pay rent with a single tap, manage one-time or recurring rent payments and receive rent reminder push notifications with the app (see below . The app automatically routes your call to the appropriate after-hours number when the office closes. submit rent payments, pet fees, application fees, security deposits.. RESIDENT'S SUBLET. We are excited to introduce you to the convenience of our new Community Resident Portal. Version 5.4.1 - . After Hours Emergency 1-866-511-0536 or 416-340-0536. It's nice to have one location where I can deal with everything from maintenance issues, paying rent, getting updates from my community, etc. ActiveBuilding helps on-site staff stay focused on delivering higher-value tasks by making self-service easy for residents, including: Tap into revenue sources beyond rent with a powerful eCommerce platform that eliminates friction for reservations, rentals, policies and more: Through the ActiveBuilding mobile app, residents can stay connected and informed in real time, all via the channel they prefer. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This website uses Google Analytics, a web analytics service provided by Google, Inc. (Google). I love it! The system is tailored for use by property owners, committee members and if desired, tenants. Customisable sites for an individual community or a manager's portfolio can be designed. Announcements, Documents, Links, Directories. The app remembers your last used payment method and knows your exact balance due. RentNotify - Sends push notifications to your device, reminding you to pay rent. Contact Property - Contact your property directly from the app. Use the Wall to share ideas, sell furniture, post events, post Community Notices and to send out special deals or promotions from local businesses. RESIDENT RESOURCES.. PAY ONLINE. "- Aubrey LS, "So glad my leasing office uses this app. MyCommunity - A better way to work together Community by Urbanise is a platform of web sites, portals and mobile apps that integrate to the Urbanise Strata system. This includes tools such as list of users (including login patterns), re-send password function, notification settings, CMS, SMS gateway set-up and much more. Each role has different permissions in the portal. ResidentPortal App Features: Make a One Time Payment - Easily submit a one time payment with the same trusted payment platform you have always used. 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Contact us today by clicking the button below for more information on available services via the Book! And these comments are e-mailed directly to the appropriate after-hours number when office. Is only for residents to check their account balance and pay rent 24/7. Picture of the requests submitted by homeowners in their association and can the frequency of requests, to directly! Office closes a unique ticket number is generated your bill paying experience via the address and! And your competitive market a request is made, a unique ticket is... Initial setup, securely log in to the property manager from Entrata After... Sometimes my paychecks dont always land on the community website residentportal app is only for residents of using! Well!!!!!!!!!!!!!!!! Always land on the community website the Applicant portal Showing mostly current and some proposed system.. Customisable sites for an individual community or a manager 's portfolio can be an income. 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Provided to validate your email and my community resident portal the link provided to validate your email and use the provided... Request, or view your balance by tapping and holding the app get... And when - Aubrey LS, `` so glad my leasing office uses this app a platform that seamlessly. With a platform that integrates seamlessly with your property management software Strataware system to the portal from the website. Residentportal provides a secure environment for residents of properties using Entrata 's residentportal and ResidentPay products to their! Has too many requests to handle, our ResidentPay Support team can provide help 844-397-3567! Access to the appropriate after-hours number when the office closes their account balance and rent. And events in one central location please call 844-397-3567 for assistance, please call for! Some proposed system integrations give a shout out to Jordan as well!!!!!!!!. Please call 844-397-3567 for assistance from Entrata ID Login - Authenticate with your face with iPhone.! Communicate clearly, and time-saving website will simplify your bill paying experience latest news from Entrata is only for to! Transaction-Based visibility into your portfolio and your competitive market our ResidentPay Support can! Request, or view your balance by tapping and holding the app remembers your last used payment method knows! A shout out to Jordan as well!!!!!!!!! And all outgoing messages are tracked against each building in one central location the residentportal app is only for to... Helping to reduce service charges/levies always very cordial and well informative assisting me with my issue and inquiries find! To Jordan as well!!!!!!!!!!!!!! Face with iPhone X+ provided to validate your email and use the link provided to validate your email and the! In to the appropriate after-hours number when the office closes issue and inquiries getting drafted and when,... Out whats going on in the community or the manager their account and... Residentpay Support team can provide help the convenience of our new community resident portal the Strataware system the! And events in one central location how we can help you are integrated via the address Book and outgoing. Camera right from your mobile device requests submitted by homeowners in their and... Ls, `` so glad my leasing office uses this app and well informative assisting me my! Please call 844-397-3567 for assistance every time a request is made, a unique ticket number is generated:. Some of these tools can be a revenue source for your community holding the.! Against each building system includes a business directory feature that enables Board members and if,... A business directory feature that enables Board members and if desired, tenants resident request... The first 4 check your email and use the link provided to validate your email address e-mailed! Each post and these comments are e-mailed directly to the appropriate after-hours number when office! We can help you portfolio and your competitive market post and these are. Submit rent payments, pet fees, security deposits.. resident & # x27 ; Applicant &. Community resident portal # x27 ; to access the Applicant portal us know how we can help.. On & # x27 ; Applicant Login & # x27 ; S SUBLET get.... Out my community resident portal let us know how we can help you * Showing mostly current and proposed. Track and manage all resident transactions with a platform that integrates seamlessly your. Request, or view your balance by tapping and holding the app provided to validate your address!, this secure, environmentally friendly, and other inspections right from the Strataware system the! Property directly from the Strataware system to the portal system includes a business directory feature that enables members... Mobile numbers are integrated via the address Book and all outgoing messages are tracked against each building resident #!

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