iew tags are currently only avai

2021/05/21

Review tags are currently only available for English language reviews.

The best days were spent with Fernando Mora, Agel Sosa, and Andrea Solis doing a variety of fun activities, Dear Samantha N,We really appreciate you have write us on Trip Advisor since this help us to constantly improve, thank you very much for having choose Barcelo Maya Tropical for your vacation. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. After seeing several other couples that we are here with, 5 others had their rooms changed.

I had a sinus infection the week before we We stayed at Barcelo Maya Tropical for Phish Riviera Maya. Our room was fine, nothing crazy but nicely appointed and they always kept the minibar stocked for us.

If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We certainly did not expect waiter service in the shows but that's what we got and the staff was beyond cheery and helpful even tho we knew many of them were working 15 hr days-our breakfast waiter was also our concert waiter. This was supposed to be an all inclusive resort but they made it real difficult to get the dining you paid for. But literally that was the only downside.I also thought the food and drink were mediocrebut as far as food goes it was all prepared very nicely, frankly they serve what they serve because that's what guests want I'm sure. Dinner reservations had to be made ahead of time & before 3PM everyday or you could not go to the better restaurants even if they were half empty!?

The resort as a whole is beautiful and serene. He helped us in french, in english and in spanish. Our hotel was a bit far from the main lobby and concert area but that really worked out well as it was nice and quiet for us later in the evening and the beaches stayed uncrowded during the day.

The only thing I didn't like was that our room stunk like mold and mildew. Once again thank you very much.

You cannot keep the golf cart unless it fits in your luggage. If your group is smaller, there will be a minimum spend that must be met based on the request.

We stayed at Barcelo Maya Tropical for Phish Riviera Maya.

We were greeted by Myriam at Tropical.

Dear Connie T,We would like to thank you for sharing your comments regarding your recent stay at Barcelo Maya Tropical, for you to know comments and suggestions we receive from our guests are taken seriously since they tell us what we are doing right, what we are doing wrong and how we can improve. Our team will curate a white glove experience for you and your friends for all facets of the travel and event experience. We loved the new renos but really miss the lobby of the Maya Beach it was fun lively and busy but not like that anymore. It was dark when we arrived but it still.looked stunning. The whole resort is prety nice. The scenery from our patio is pretty, relaxing and a great place to have your morning cup of coffee.We are waiting for a new room. Savor sun-kissed luxury at Sun Palace. Drinks were ok, I would have preferred some different brands of tequila, I never saw anything of better quality than Jose Cuervo for tequila.and that's not even great. The only thing I didn't like was that our room stunk like mold and mildew.

1991-2022The Mockingbird Foundation, Inc. | Hosted by. Barcelo Maya Tropical is committed to providing our guests with the highest quality of services and facilities.

It was truly an amazing experience that I would love to have again.

A variety of guest rooms and stunning villa options with breathtaking ocean and resort views await, just a quick walk away from the venue. Please see our partners for more details. We accommodate many guests each day and we strive to make their stay a satisfying one.

We stayed at Barcelo Maya Tropical for Phish Riviera Maya.

Transportation will be offered from 8AM-3AM each concert day.

We asked to change rooms and they stated the hotel was full and we had paid for the room not the number of beds in the room!

We certainly did not expect waiter service in the shows but that's what we got and the staff was beyond cheery and helpful even tho we knew many of them were working 15 hr days-our breakfast waiter was also our concert waiter. more. We knew for a fact hotel was not full!

Prior to gaining access to your cart you will need to sign a safety waiver.

Our hotel was a bit far from the main lobby and concert area but that really worked out well as it was nice and quiet for us later in the evening and the beaches stayed uncrowded during the day. Friends of ours also staying there had plaster falling down into their shower and water running down thru the light fixture above the shower.

The entertainment staff was amazing, always helpful and happy. The resort as a whole is beautiful and serene. She is a keeper glad we met her thank you Barcel! The Sun Palace features luxurious accommodations, premium drinks, gourmet dishes created by world-class chefs, 24-hour room service, in-room double whirlpool tubs, and more. All food was the delicious and the service was even better. Plus, ice machines! The main goal of Barcel Maya is to fulfill the expectations of every single guest we have the pleasure of serving, since we want them to return home totally satisfied and with the desire to visit us again. We look forward to welcome you back in the future.Warmest RegardsLa GerenciaBarcelo Maya Tropicalgteoperaciones,tropical@barcelomaya.com, This is the version of our website addressed to speakers of English in the United States. We deeply appreciate you recommendation to family and friends.I hope you will allow us the opportunity to fix the room problems.Best Regards La GerenciaBarcelo Maya Tropicalgteoperaciones.tropical@barcelomaya.com. We are pleased to know your comments regarding Fernando Mora, Angel Sosa, Andrea Solis.

They have recently renovated a lot of the resort.

Please note: Most custom experiences are for larger groups of 6 or more guests.

I thought that between the staff at the resort and CID they did Ana amzing job making sure the needs of all the guests were met. Your submission has been received! I also appreciated that they kept full size bath products in the shower to reduce waste. The food very good and the waiter remembered all of our preference.

Overall our trip was amazing and I would certainly return here however if my room smelled the same way I would insist on being moved this time around.More, Dear tracy t,We appreciate your kind comments and the time you took to share them on Trip Advisor, it is very important for us to thank our guests confidence. I also appreciated that they kept full size bath products in the shower to reduce waste. 6-Night The Grand at Moon Palace Three Bedroom Villa for 6 People - 1 King Bed + 2 Double Beds + 2 Double Beds (Wed Check-In), 4-Night The Grand at Moon Palace Deluxe for 2 People - 1 King Bed (Thurs Check-In), 4-Night The Grand at Moon Palace Deluxe for 2 People - 2 Double Beds (Thurs Check-In), 4-Night The Grand at Moon Palace Deluxe for 3 People - 2 Double Beds (Thurs Check-In), 4-Night The Grand at Moon Palace Deluxe for 4 People - 2 Double Beds (Thurs Check-In), 5-Night The Grand at Moon Palace Deluxe for 2 People - 1 King Bed (Thurs Check-In), 5-Night The Grand at Moon Palace Deluxe for 2 People - 1 King Bed (Wed Check-In), 5-Night The Grand at Moon Palace Deluxe for 2 People - 2 Double Beds (Thurs Check-In), 5-Night The Grand at Moon Palace Deluxe for 2 People - 2 Double Beds (Wed Check-In), 5-Night The Grand at Moon Palace Deluxe for 3 People - 2 Double Beds (Thurs Check-In), 5-Night The Grand at Moon Palace Deluxe for 3 People - 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2 Double Beds (Tues Check-In), 7-Night Nizuc Superior Deluxe Ocean View for 2 People - 1 King Bed (Tues Check-In), 7-Night Nizuc Superior Deluxe Ocean View for 2 People - 2 Double Beds (Tues Check-In), 7-Night Nizuc Superior Deluxe Ocean View for 3 People - 2 Double Beds (Tues Check-In), 7-Night Nizuc Superior Deluxe Ocean View for 4 People - 2 Double Beds (Tues Check-In), 7-Night Nizuc Superior Deluxe Family Connected for 4 People - 1 King Bed + 2 Double Beds (Tues Check-In), 7-Night Nizuc Superior Deluxe Family Connected for 5 People - 1 King Bed + 2 Double Beds (Tues Check-In), 7-Night Nizuc Superior Deluxe Family Connected for 6 People - 1 King Bed + 2 Double Beds (Tues Check-In), 7-Night Nizuc Superior Deluxe Ocean Front for 2 People - 1 King Bed (Tues Check-In), 7-Night Nizuc Superior Deluxe Ocean Front for 2 People - 2 Double Beds (Tues Check-In), 7-Night Nizuc Superior Deluxe Ocean Front for 3 People - 2 Double Beds (Tues Check-In), 7-Night Nizuc Superior Deluxe Ocean Front for 4 People - 2 Double Beds (Tues Check-In), 7-Night Nizuc Governor Suite Ocean View for 2 People - 1 King Bed (Tues Check-In), 7-Night Nizuc Governor Suite Ocean View Shared Terrace for 2 People - 1 King Bed (Tues Check-In), 5-Night Golf Course Deluxe for 2 People - 2 Double Beds (Thurs Check-In), 5-Night Golf Course Deluxe for 2 People - 2 Double Beds (Wed Check-In), 5-Night Golf Course Deluxe for 3 People - 2 Double Beds (Thurs Check-In), 5-Night Golf Course Deluxe for 3 People - 2 Double Beds (Wed Check-In), 5-Night Golf Course Deluxe for 4 People - 2 Double Beds (Thurs Check-In), 5-Night Golf Course Deluxe for 4 People - 2 Double Beds (Wed Check-In), 5-Night Golf Course Junior Suite for 2 People - 1 King Bed (Thurs Check-In), 5-Night Golf Course Junior Suite for 2 People - 1 King Bed (Wed Check-In), 5-Night Golf Course One Bedroom Suite for 2 People - 1 King Bed (Thurs Check-In), 5-Night Golf Course One Bedroom Suite for 2 People - 1 King Bed (Wed Check-In), 5-Night Golf Course Two Bedroom Suite for 4 People - 1 King Bed + 2 Double Beds (Thurs Check-In), 5-Night Golf Course Two Bedroom Suite for 4 People - 1 King Bed + 2 Double Beds (Wed Check-In), 5-Night Golf Course Two Bedroom Suite for 6 People - 1 King Bed + 2 Double Beds (Thurs Check-In), 5-Night Golf Course Two Bedroom Suite for 6 People - 1 King Bed + 2 Double Beds (Wed Check-In), 6-Night Golf Course Deluxe for 2 People - 2 Double Beds (Wed Check-In ), 6-Night Golf Course Deluxe for 3 People - 2 Double Beds (Wed Check-In), 6-Night Golf Course Deluxe for 4 People - 2 Double Beds (Wed Check-In), 6-Night Golf Course Junior Suite for 2 People - 1 King Bed (Wed Check-In), 6-Night Golf Course One Bedroom Suite for 2 People - 1 King Bed (Wed Check-In), 6-Night Golf Course Two Bedroom Suite for 4 People - 1 King Bed + 2 Double Beds (Wed Check-In), 6-Night Golf Course Two Bedroom Suite for 6 People - 1 King Bed + 2 Double Beds (Wed Check-In), 6-Night Golf Course Two Bedroom Villa for 4 People - 1 King Bed + 2 Double Beds (Wed Check-In), 7-Night Golf Course Deluxe for 2 People - 2 Double Beds (Tues Check-In), 7-Night Golf Course Deluxe for 3 People - 2 Double Beds (Tues Check-In), 7-Night Golf Course Deluxe for 4 People - 2 Double Beds (Tues Check-In), 7-Night Golf Course Junior Suite for 2 People - 1 King Bed (Tues Check-In), 7-Night Golf Course One Bedroom Suite for 2 People - 1 King Bed (Tues Check-In), 7-Night Golf Course Two Bedroom Suite for 4 People - 1 King Bed + 2 Double Beds (Tues Check-In), 7-Night Golf Course Two Bedroom Suite for 6 People - 1 King Bed + 2 Double Beds (Tues Check-In).