mildly concerning how many folk

2021/05/21

Its mildly concerning how many folks have taken this is news that Ridgid is discontinuing the lsa. One exception was that small saw the fuego. A couple of RIDGIDs earlier generations of thickness planers performed quite well for the money.

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Ridgid plumbing tools are also made by an Emerson subsidiary the Ridge Tool Company from which the brand name got its start. So I didnt want to pay that I took it back to Home depot and they shipped to Ridgid cost was $18 for shipping it took 5 months of calling every 3 week for updates finally Ridgid sent new kit . Their elimination of Octane tools and batteries is very dissappointing and the new offerings would be great if they were in addition to their Octane line but instead of is very dissappointing. The Ridge Tool Company was started in the 1920s in Ohio, previously in North Ridgeville. I have been using Ridgid tools for over a decade. All my power tools are Rigid. Then added their (not so great) sliding table and finally a Biesemeyer fence that probably doubled the cost. I also have orange everywhere with lesser amounts of12V in red.In the RIDGID cordless,Ive had a 1/2 drill quit and flat out worked to death a 4 1/2 angle grinder and sawsall after 3-3 1/2 years of doing work on heavy steel (over 1/4 angle,flat and H beam plus plenty of1 1/8 and up round stock).

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I do have some cordless tools and battery life and tool life has not bee an issue that has impacted me. Of the four, Ridgid hasnt really innovated all that much, and Ryobi has blurred the lines between DIY and Prosumer with the sheer amount of offerings it has. Personally, I wouldnt have qualms about a 5-year warranty, as long as replacement parts are readily available and affordable. Same as the chargers.. What other brand does that? Additionally, many of the top-sellingRidgid tools have 4-star or 5-star reviews on the Home Depot website, indicating their good quality. Its Great sorry to hear about the new tools. The existing Ridgid 6amp, 6 1/8 jointer/ planer sure has many 5 star reviews. Although Ridgid tools are made by TTI, they are a subsidiary of the company Emerson Electrics. I just read the other day that PC would be Tractor Supplys exclusive power tool brand.

Chasing after in-warranty service made no business sense to us compared to having a tool that performed well over an expected lifetime. Especially when paired with a new 8ah maxoutput battery sporting 21700 cells.

What Do You Think About Ridgids Lifetime Service Agreement?

I still have the e-mail chain regarding this from an emerson cs. These are very plain. Your email address will not be published.

Ridgid tools are available exclusively at Home Depot, and are made by TTI, which also produces the Ryobi brand exclusively for Home Depot. I bought the wheeled 10 table saw, warranty was a concern, but not a major concern. 120v ridgid I had bought a few Ridgid branded shop vacs for work purposes around 2005-2010 or so and I was very happy with their performance. Guess Ill have to consider others now. In the case of Ridgid tools I am reminded that the brand name is owned by Emerson Electric but is licensed to Home Depot allowing HD to contract with other OEMs for certain tool manufacture. Honestly, Ill find out real soon because considering how much I use my tools, and how long Ive had them, Ive only recently had two go bad, which are the first ones ever. What if DELTA were to be sold, go bankrupt, cease to exist? Home Depot has an exclusive arrangement to sell Ridgid tools, similar to its arrangement with other power tool brands such as Ryobi. If TTI doesnt manufacture those items, then RIDGID has no long-time control over parts and/or manufacturing of those items/parts. My buddy has the large Delta table saw with cast iron top and belt drive. I heard that there was a 20 volt carton stapler coming soon. So now it looks like HD has contracted with another OEM to make the Ridgid Next line. I dont know anything about the Next tool lineup. In a nutshell, the warranty on the tools has had some annoyances and grief but overall has been positive. Let alone who owned what and why. Im trying to get clarification. It was $100 cheaper than the closest option that had an equivalent rack and pinion fence, and has equal or better rip capacity to the other saws I looked at. 1. Sections: New Tools, News, Woodworking More from: Ridgid.

That said, the warranty overall, has been a major reason to buy the tools, combined with a very strong price to value ratio. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); QuerySprout helps consumers answer their nagging queries about products, services, and companies. The recent tiering of the line, sunset of Octane, and sub to Delta makes me think they are positioning to get rid of LSA. You can apply for Ridgid tools lifetime warranty after the expiration of the warranty provided by Home Depot. Ridgid is just a zombie brand I remember as a kid they were advertised as prosumer tools and even tradesmen used them now I see DeWalt used by plumbers and contractors even home despot employees know its a dead brand just look at home Depot s holiday special no Ridgid I have all Ridgid line up and Ill ride the boat till it goes down corporate needs to understand that fan base will back them we just need something to put on the table how in the f are we being out done by Ryobi. If you want to learn more about whether Ridgid is a Home Depot brand, who owns Ridgid tools, and whether Ridgid tools are good, keep on reading! Drywall saw was set to suck dust in from the front to cool the motorso after the first couple of uses we had to get the air compressor out and blow out the tool to get it to turn on. For this kind of bench top stuff i expect (& want it to be corded) so the LSA is not a big deal for me. 800 in lbs sucks 1000 should b the minimum. I have a lot of ridgid tools, been buying them for over a decade, but Im on the fence now to switch to another brand when the tool eventually dies. I have a Ridgid cordless 3 gall wet/dry vac that I love. Everything is getting more expensive, lesser qualityie The American Way. Just that simple. If this is the x4 cordless vac then emerson themselves provide the lifetime warranty for it, as opposed to the LSA provided by TTI. Ridgid just planted their foot firmlynin the contractor/ pro arena. While some users have stated that Ridgids cordless power tool section is not as diverse as that of its competitors, the quality and design of their tools compensate for this. Ive been a Ridgid cordless tool user for about 6 years now. If your battery dies, you call them, and they send you a new one. I wanted to buy another 9 amp hour battery and they no longer make them! Hello Ken. Cords are shorter, hoses are more flimsy and I swear they dont have as powerful suction. What if the DELTA deal falls through? Maybe they considered it accidental / abuse damage. Does anybody offer lifetime parts and service on a table saw or planer? Learn more here. The fit between the lid and the main tank is sloppy, and Im sure it leaks a lot of air around the circumference of the lid. One came back in 2 months,the other a week short of 4 months. Although Ridgid tools are sold exclusively at Home Depot, the Ridgid brand is not owned by Home Depot. Delta was a high-end woodworking tools manufacturer for over a century, but went through a rough patch with changes in (foreign) ownership at some point. Bought a drywall cutout saw last black Fridayand a caulk gun. Professional Cast Iron Table Saw. The comments here already show the confusion, and the lack of confidence in the direction of the the brand. I have the old version of the new lineup, and wasnt really considering upgrading. Along with power tools, Ridgid also makes tools for pipe fitting, HVAC, and electrical contracting industries. I have a ridgid tablesaw and after two years the motor bearings are grinding and ready to be replaced. Home Depot has a 90 day return policy. Sad to hear. The best selling Ridgid tools include the 15 Amp Corded 12-inch Dual Bevel Sliding Miter Saw (priced at $399) and the 15 Amp 10-inch Table Saw with Folding Stand (priced at $349). These brands make power tools, manual tools, and other varieties for Home Depot.

The BAUER 8V Cordless, Im not sure these are the first modern folding knives they released. If you need to remove the wedge to sharpen the blades, you will have to purchase a wrench from Gardner! I have acquired most every power tool offered to date. Also, the Delta Unisaw is arguably the quintessential cabinet saw, and would be at home in almost any professional woodworkers shop. Everytime I registered one or my tools I set multiple reminders to check it showed up in my account. SUBSCRIBE TO THE RIDGID PIPELINE ENEWSLETTER, Click to view our Accessibility Policy and contact us with accessibility-related questions, View All Diagnostics, Inspection & Locating, 10 inch Contractor Table Saw with Cast Iron Top, 10 inch Pro Jobsite Table Saw with Folding Stand, 10 inch Pro Jobsite Table Saw with Scissor Stand, 15 Amp 10 in.

30 day from purchase the impact driver front cover cracked called ridgid for the warranty and was told to look up the closest repair center and it was some lawn motor repair shop . I work for THD. Made in the United States and China, Ridgid tools are known for their iconic red wrenches, but have also expanded to include power tools, which are available for purchase at Home Depot. China, viet nam and Philippines are where most our products ship from. Had I not bought a refurbished Dewalt I would have bought a ridgid. Or more correctly come here partially assembled and just have a very few cosmetic pieces installed here. I could definitely see this being fun to play with.

Are they considering eliminating the brand to get out of this liability? When portable tools were of the corded variety we might have quite a few in a service shop for maintenance and repair. Cmon. I just want the latest technology and 20 volts.

My 6 jointer is still running after 10 years though. Ridgids LSA is a selling point for some tools, and its a big enough deal for readers to express concern about its absence here.

Also considering what is happening in China with regards to slavery means Im out on Tii. The fancier models had better accessory organization and were quieter but the basic ones didnt give up anything in terms of power.

So check out your local HDs if you have a claim. Tool Reviews, New Tool Previews, Best Tool Guides, Tool Deals, and More!

That really impressed me. Marques is also the head writer and founder of QuerySprout.com. Those batteries are expensive and I dont want to have to pay for that. Online reviews have reported favorably for Ridgid tools, stating they are well designed and durable. Baleigh or Sawstop, maybe? That was a great saw. The oscillating belt sander enjoyed a solid reputation until RIDGID started cheapened the build, so I bought the Grizzly version literally two weeks ago. Does DELTA offer you a LSA? Even medication is mostly made in China . The lifetime battery warranty. The reason Ive bought Ridgid tools is the LSA. Since then, Marques has worked in the retail and consumer service industry as a manager, advisor, and marketer. Ridgid tools and Ryobi are not the same company, although they are both exclusively available at Home Depot. https://toolguyd.com/porter-cable-tractor-supply-exclusive-cordless-power-tools/, New Harbor Freight Bauer Cordless Rotary Tool, Tool Brands USA Expansion Updates Dewalt, Milwaukee, Makita, Price-Drop: Knipex Cobra & Diagonal Cutter Pliers Set, Tool Brands' USA Expansion Updates - Dewalt, Milwaukee, Makita, Milwaukee M4 Cordless Screwdriver is 10 Years Old, Still no RedLithium USB, Lowe's Launched a New Kobalt 4V Cordless Screwdriver, Benchtop oscillating edge and spindle sander. Made my heart sink but maybe its the best thing considering the last 15 years of dilution. Full disclosure, I have used lots of newer Delta stuff, but dont own anything theyve made since at least the 1960s. Both Ridgid tools and Ryobi are made by the same parent company, TTI, but Emerson owns Ridgid tools. Ridgid makes a variety of tools including powered and manual tools fit for all kinds of projects. This guarantee states that if you can find Ridgid tools cheaper at a competitor (likely an online competitor such as Amazon), Home Depot will be able to match the price for you. It is purely for personal use in my wood shop. I was thinking the same thing. Home Depot has quietly launched a new line of Ridgid NEXT woodworking power tools. Readers emailed and messaged me abut the new lineup, and one question stood out as being the most common and concerning. Pretty sure Delta is the manufacturer for at least the miter saws. Additionally, Ridgid tools provide lifetime warranties including free battery replacements, free service, and free replacement parts for life as long as you register the tools. If a tool failed in the midst of a job a warranty was slim compensation and could not make up for lost time, an injury or damage. I posted about the LSA a couple of years ago What Do You Think About Ridgids Lifetime Service Agreement? HOW WE USE COOKIES: P.S. RIDGID Tools are backed by the best coverage in the industry.

It doesnt seem to have as much suction, the accessories dont seem to stay attached to the unit as wellit seems Im constantly chasing some attachment which fell off, and its a hassle to organize the hose, cord, etc, by comparison to the models 10 years earlier. Im not a big fan of buying primarily based on warranty, because, if you really need the warranty that much it might just be breaking too much. I dont own many Ridgid tools, only pipe wrenches and a 14 gallon shop vac. Is Delta any good? Table Saw with Folding Stand, 13 Amp 10 in. The announcement was made in September https://toolguyd.com/porter-cable-tractor-supply-exclusive-cordless-power-tools/. Founded in 1923 in Ohio, Rigid tools remains in American ownership and are typically made in China. 3-5 years is pretty standard for larger tools; I bought a Jet cabinet saw this year and it has a 5 year warranty, which I think is fine. Have comments or questions? I had bought both bare-bones models as well as some of the higher end ones as well, all of them performed very well. I have several older model Rigid shop vacs. Yip the only reason I buy rigid is because of its warranty if it wasnt the warranty I would still be buying Dewalt as with the majority of my tools. I bought a ridgid compact drill driver combo $199 . No? Ergonomics seem a bit off for a pro tool. Click the X to close this notice. I might give the new line a shot in the future but it looks kind of cheap IMO. For more specific information on how we use cookies and to change your cookie preferences, see our Cookie Notice. While I can see how lifetime guarantees or service agreements can be appealing to individual users. Not cool since i cant even make 6 inch hole in wood with hole saw. Could it be too many tools requiring LSA support? I love my Ridgid tools, but a large part of the reason I went orange was the LSA. It came with the LSA and wait for it,,it was automatically registered and showed up in my account.

The Delta Unisaw line isnt rebranded. I always thought LSA was more about the batteries anyway. Ridgid power tools are manufactured by Techtronic Industries, which is a subsidiary of Emerson Electric as of 2022.

I took them to my local HD and the tool repair guy there ordered parts and repaired them.

!- I initially called Rigid customer support and they did give me a list of far away places that i would have to ship them to,but, with one stop My local HD manager informed me otherwise and was obviosly correct because I left the Rigids there with the fixer and got them back quick. Am at retirement age so if they stop the Lifetime Service Agreement I am okay with tools for what I will continue doing.

There was an up front $30 fee which was refunded. Now no LSA with the larger power tools! No this is likely a relationship between Home Depot and Emerson and Delta. Everything since then has been the same rebranded plastic sheet metal craptastic tools along the line of the Porter Cable and Kobalt tablesaws, bandsaw, Sanders, etc. But even at their nadir, they were competing with Rikon or Grizzly/Shop Fox, not Ryobi or Craftsman. Delta is the OEM.

Im not sure how much clearer Stu couldve been in the explanation that Home Depot doesnt manufacturer or personally provide the warranty, Im sure that as the exclusive purchaser and official reseller of the aeg rebadges they sell as their house brand, the lsa is just a perk afforded from the sheer volume they buy from tti and the standard warranty/repair costs on total sales being insignificant compared to the bulk purchase. Since I read horrible stuff about modern Delta equipment which kept me away from a Delta table saw when I was buying my Dewalt. Would this detract you from purchasing any of the new Ridgid NEXT tools? This one big downgrade. Ridgid tools are often known for their distinctive red pipe wrenches, but they make over 300 types of tools. Only reason I bought Rigid was the LSA warranty. If you look through specs it says manufactured by DPEC (Delta Power Equipment Co). So, with Ridgid NEXT tools, you dont get that, you get a 5-year limited warranty. We use cookies and similar technologies to improve our website, to personalize website content to you, and to deliver advertising messages and offers on content that are relevant to you. This immediately brought to mind the farce that was Craftsman Evolution tools..diluting the brand name to meet a price point because someone thought it was a grand marketing idea or couldnt see past short term sales goals. Side question might this imply any sort of relationship between Delta and TTI? They had them for a few years but, Had another moment yesterday involving a lawn service. Notify me of follow-up comments by email.

Now, that being said, every company has a few lemons make it through. Took 2 weeks. And now just a few weeks ago they announced a whole new 22 tools including another hammerdrill but a high torque version rated for 1250 in lbs of torque which will undoubtedly be much better than the octane. Delta hasnt made anything with pro features or professional build quality for near ten years; hatd be around the time they made that next gen Unisaw.

The Ridgid name is owned by THD and different tool paths are produced by at least 3 different companies that I am aware of. What does this mean for existing models?

With Delta now manufacturing these RIDGID tools, presumably they might be made in Taiwan instead of mainland China. Chinese labor is a good point.

Just to let you know, the Ridgid wet/dry vacs are also not produced by TTI. I thought Rigid was the only one with that. Id assume almost automatically that it comes with an LSA.

Important sidenote!! Not too bad. Going forward Im considering Milwaukee whos choice or platform is the largest Ive seen. If and when it comes time to do so, Ill be looking at alternatives. Would Ridgids Lifetime Service Agreement (LSA) apply to the new tools? Thx.

The shop wanted $30 dollars for diagnostic cost. It was a bit of a risk except that it seems to be based on the same platform as the kobalt which I have used and been reasonably happy with.

Really? Hi, Now I sometimes think we all know too much? 20 years ago we as a fairly broad buyer class barely knew much about the actual machinations of these company policies. Register the new one and your covered again. If you think Unisaw is just plastic sheet metal craptastic tools on par with Kobalt, what isnt, in your book? The Ridgid LSA bit only required you not to screw up registering it but would also require you to get the broken tool to them to service it which could kinda negate the warranty. Come on Rigidget it together. The repair guy at home depot tells me Milwaukee wont let him(meaning pay him to) repair them in store. Their drills/ drivers have the darker badging, darker trim. Who Makes Ridgid Tools For Home Depot In 2022? So, to answer everyones question, the warranty claims are accurate these Ridgid NEXT tools are NOT covered by the Lifetime Service Agreement that applies to Ridgids cordless power tools, benchtop tools, and other such equipment. The LSA gives users a lifetime of free replacement batteries, free service, and free replacement parts subject to limitations.. I have had some of their corded tools, but wasnt aware of their LSA at the time. Is this a big deal? I always thought Ridgids lifetime service arrangement was always a gimmick to sell a inferior tool. QuerySprout is a team of dedicated consumer advocates that aims to help customers find answers to their service, product, and brand-specific questions. While Ridgid tools are made by TTI (Techtronic Industries), the brand is a subsidiary of the American-owned company Emerson Electric. Ridgids Lifetime Service Agreement requires that tools be registered within 90 days of their purchase. In my business dealings those sorts of things were just another feature to use as a basis for comparison. Save my name, email, and website in this browser for the next time I comment. I just bought a new set so I have a back up when or if they die.

But Ridgid vacuums and some stationary power tools are still mad by Emerson. Ridgid tools are considered budget-friendly professional-grade options, meaning they are great for a variety of people. Ridgid always seemed to be more cost effective to me than my Dewalt stuff. The drill motor batteries have been replaced 2 or 3 times over the years. Then take away the insurance and assurance, then more than likely your bright idea is going to fail. Not this time and if they were to do this for all tools it would cause me to buy them for every tool. My shop (home garage) is filled with orange, but I would be forced to consider other options.

Their old octane model had 1200 in lbs. However, I have been deeply disappointed by the lack of optional tools and creativity in the product line. have always *been* plastic and sheet metal. And now Home Depots prime competitor too is offering lifetime agreement now. and received a lot of feedback since then, both good and bad. For example, it looks like one of the new Ridgid miter saws is similar (or maybe even identical) in design to the Delta Cruzer sliding miter saw. DeWalt. Couldnt find either at a decent price from Makita. If you modify your existing models with a couple inovative, but not overly impressive gimmicks, and keep the same list price on them. We never considered them terribly important. Getting rid of Octane was the dumbest move possible, they are quickly turning into an orange Ryobi. At least when it came to things with a high consumable rate. I dont seem to understand why they are going backwards instead of forwards? We'd love to hear from you. Powermatic/Jet and Oliver have cheapened their build quality almost as much as Delta has, and Grizzly/Shop Fox, Laguna, Rikon, etc. I was just bragging about my 18v brushless cordless impact and drill.

I would NEVER BUY a brand that doesnt have that LSA. Otherwise I was never really interested in RIDGIDs benchtop/stationary/portable tools until their latest Delta-clone contractor saws popped up. Having middle to high performance numbers and middle to low pricing, combined with the LSA made them the clear choiceif they phase it out, Id likely reconsider and go red on the next big sale. I have the Delta Cruzer Miter saw and it is fantastic. Jesus, people. Doing trim carpentry I wore out 3 miter saws that they have replaced.

I believe that almost all the Ridgid small cordless tools come from TTI. Are Craftsman V12 Cordless Power Tools Ever Happening? The octane rated for 1300 in lbs of torque and the new one only 800. When I initially asked my Ridgid power tool contact for more information about the lineup, this is what they said: The new RIDGID benchtop and stationary tools are actually not manufactured by TTI, so they do not feature our LSA (Lifetime Service Agreement). If you take that away, you let the competition for that price range have the upper hand.

The caster wheels are of lower quality. Can you cock back the blade release button and, I think Crescent has really been stepping up their game (to parrot your phrase) in a bunch of categories lately., I agree with your analysis conceptually, but its just not how it shakes out in some cases. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Ridgid NEXT Tools at Home Depot No Lifetime Service Agreement, Festool Teases New SawStop-Equipped Table Saw, New Ridgid Octane Cordless Router, R860443B, The New Ridgid Cordless Miter Saw Looks Very Familiar (R48607B). I think many of these old line tool brands tend to still have executives that really dont fully realize the power of the internet to both promote and denigrate their best and worst marketing habits. Translate that to 2021 dollars and you would be in the Hammer cost range. Im as big a fan of old arn as anyone, but brands like Whitney, Wadkin, Northfield, and Tannewitz no longer exist. Ive got a bench top Ridgid miter saw which ive had for almost 10 years. I have most of what theyve released in that time. I actually didnt ask anything about the LSA in my initial inquiry, and so the answer suggests that Ridgid PR has been fielding a lot of others questions about this. Join the community and talk with other pros today. Here is what Ive discovered through my research!

In the post, I did say that the entire line is made by DELTA.

I use the 9 amp hour octane battery as this gives me about 20 minutes or more of run time. Its all made overseas.

I hear alot of good things about their previous edition mitre saws and more than once I almost bought their nonsliding 12 with the shadow light. Made with love in Sandy, UT. If you are looking to learn more about tools, you may also read our related articles on whether or not Home Depot own Ryobi, if Home Depot sells Craftsman tools, if Home Depot buy used tools. I agree with Ken.

One of these brands was bound to suffer a set back.

LOL. However, the battery/charger warranty has been flawless and fantastic. I agree, I too have been a loyal Rigid buyer for many years now. ext. I dont know but I do not feel good about being heavily invested in their platform anymore and would no longer recommend them over other brands! I would maybe say unparalleled, lol. What competitor has a lifetime warranty? Really sharp! I wouldnt believe Deltas claims of unsurpassed accuracy. Moral of this experience is that no warranty is as it seems I was disappointed with Home depot also since my purchase was 3 weeks and Home Depot didnt honor their 90 day return. Additionally, Ridgid tools are available directly from their website if you do not have a Home Depot close to you. But increasingly we found that many cordless tools were either unserviceable or obsoleted by the time they failed to perform. Can u plz tell Ridgid to make their new brushless hammer drill more powerful but in the same size? As a homeowner/DIYer I only wanted to invest in one or two battery platforms, and wanted the best value I could get, with value in my mind being time of service for money spent. I agree have had a planer for quite a while now.

Home Depot, a leading home improvement retailer in the U.S., sells a variety of power tools for DIY, renovation, and construction projects from well-known brands such as Ridgid. If I were 50 years younger and buying today Id be looking at either a Hammer or possible a Sawstop. Now, they have Rigid NEXT.. sounds fancy. Kobalt. Although users have stated that their product inventory is not as diverse as competitors, the tools are durable and work to a professional standard while being quite affordable as well. The only place around here that carries Delta is Menards so I just figured its the same third-tier stuff as the rest of everything they sell. I chose to invest in the rigid platform ~10 yrs ago BECAUSE of the life time warranty. The Delta stuff will have a 5yr warranty. If a tool I purchased from there broke 30 days from purchase, Id return it for an exchange or replacement.

lithium batteries are bad can I still get new or rebuilt help, i buy Ridgid because of the LSA I felt if a company stuck that with their product, then you couldnt do more to stand behind your product. This included general purpose clean-up and also for dust collection on a bandsaw and a router table for use with plastic. However, many Rigid tools seem to be made in both the United States and China as of 2022.