truly value your feedback, as it

2021/05/21

We truly value your feedback, as it is an opportunity to hear directly from our guests about their rental experience, and to see where and how we can improve.

We had a group of homeowners within a neighborhood that came to us and asked us to manage their homes, and thats how we started. Winds N at 10 to 15 mph. While he was still in law school, he became a partner in the development of seaside resort community Bella Beach. Hi Bill, we are very sorry to hear about the family emergency. The remaining metal bistro set and table were covered in rust and dilapidated, when I briefly sat in one of the rusted hard chairs I stained the back of my white jacket, and I still have not been able to get the stains out yet. In addition to the highest staff-to-property ratio in the state, Meredith Lodging is an industry leader in its adoption of advanced reservation software, search engine optimization, advanced rate algorithms and 3-D technology to make homes and vacation opportunities easy for customers to find, according to the Meredith Lodging release. More than anything, I think those events taught us to follow our instincts. Please log in, or sign up for a new account to continue reading. (The charge will appear as "Country Media Inc." on your credit card statement). We enjoyed hosting you, but we are sorry to hear you encountered several inconveniences that negatively impacted your stay with us. Watch the livestream of today's Oregon Gubernatorial Debate here, Road Closure: Sinkhole closes Highway 131 to Netarts and Oceanside, Heres what is in season now at farmers markets on Oregons North Coast, Wyden, Merkley welcome federal approval of Oregons state meat inspection program, Wyden, Schumer, Booker introduce Cannabis Administration and Opportunity Act, Guadalupe fur seal receives care at Oregon Coast Aquarium, Columbia to Coast Property Magazine - Summer 2022, Exciting things are happening at the Tillamook Senior Center, Ongoing Homicide investigation in Nehalem. Hi JoAnn. Thank you for reading! We have received a credit of approximately $250, which is simply not adequate.This house, in its present condition simply should not be available until some attention is paid by the owner to the various issues.I wasn't planning to add a response to my review, but the reply from Meredith has insulted my integrity and I am offended. | And were still a family-owned, locally-based company to this day. There was a lot of smoke. First of all I noticed as I was trying to put the key in the door that a dog had chewed the wall and door molding. Our team has been in touch via email regarding compensation for your concerns, as we do value your booking, and do hope you will consider staying with Meredith Lodging again. The primary issue was the toilet in the main bathroom. 2. We were also told that it would be the 24th before Charter could be out.

We have tried dealing with VRBO and Meredith Lodging directly to explain this was a problem with the booking system or maybe how it was listed, but they will not allow us out of reservation which means we will have to pay for a home we can not stay in because we have no where for our dogs to go. We called Meredith Lodging and was told by Hannah to reset them which I had tried 3 times prior to calling. We stayed at Just Beachy in March and had a great time. This subscription is for NEW or RENEWING subscribers. From the outside it looks wonderful, great location, across from the beach with an attractive deck. Low 56F. I was told that an oven was an amenity (the definition of an amenity would be the pool, hot tub, fireplace, air conditioning, internet, game room, etc. The beds were comfortable. Meredith lodging My family and I just stayed at one of their properties at 5773 NW Jetty Avenue, Lincoln City, OR and man was the home and their customer service a disappointment. We have also shared your comments and suggestions with our property team, to ensure our quality and safety standards are being upheld. On the nights when there were people in the unit above us we could hear them walking, moving and talking. How did that impact you? Remember that the house had been booked a year ago, this meant a lot to me, and it was devastating to see the condition of the house when we arrived. Winds NNW at 10 to 20 mph.. I know I have seen complaints but I have never, ever had an issue staying at a home and I have always had a great experience with staff. VRMI: I understand your governor shut down the state for six weeks. We loved hosting you, and hope you will book with us again! This is exactly how we want your vacation experience to be every time. The one thing I knew is that it would not last forever. Don't Threaten. The other thing we ran into is that many of the outlets along the kitchen wall, including upstairs did not work. Please disable your ad blocker, whitelist our site, or purchase a subscription. The sofa in the living room looked cosmetically nice but as soon as we sat on the cushions we sank deep into the sofa well past the frame. In terms of the impact of the fires on our day-today, we were in the middle of one of our busiest times of year when the fires hitand we went from fully booked to emergency evacuations to zero in many markets. The door was so hard to open that you had to use your shoulder to try to get it open. We enjoyed hosting you, but we are sorry you encountered a few inconveniences during your stay. Oksenholt: I would say we were very quick in adaptingto give one small example, buying extra toilet paper, because there were toilet paper shortages and we needed to be able to supply it in all of our rentalsand the team was very good at complying with everything that came down in terms of market-specific travel policies and buying the best of technology. We could not eat as a family because we could not keep things warm in the small convection oven that they provided (which did not have a rack in it and we had to use the flimsy drip tray). Don't Threaten.

We learned that maintenance service cant replace anything in a unit, thats up to the owner. Tim tried the same things we did but didn't work. On the positive side, the season was longer and has continued beyond the time when folks go back to school. The ads photos showed an amazing view of the ocean, comfortable patio furniture to enjoy the view and a modern looking sofa inside facing the ocean view. Consequently, we were charged $390 for our 30-day prior cancellation which included a cleaning fee and damage waiver of $162.00 even though we hadn't even entered the home! It is used as a tv stand which is a great idea, however it is broken and the doors are off of it.Again, the house is nice, but the management could work on details and customer relations. Finally a phone call back saying they called the owner and needed to wait for a call from them. I told her that I wasn't going to wait around and miss another day of fun. So, were constantly trying to get better and grow and adapt ourselves. The company headquarters may be reached at 1-800-224-7660. be tolerated. May 2022 -Review on Whale Watchers Condo 1has an amazing view, but furniture is/was in disrepair such that it dramatically reduced the value of our rental and the overall enjoyment of our holiday (see below). We have reviewed all correspondence associated with your reservation, and see we did send an email prior to your stay notifying you that the oven was not working, but understand it was found in your SPAM folder. We welcome and value your feedback, as we are always striving to improve and enhance our guests' experience. The place was in such disrepair and a level of uncleanliness I have not seen in my life much less an Airbnb. The back deck looks unsafe, and rotten, and not enough support. People want to travel closer to home, they want to be in wide open and beautiful spaces, and they are looking to travel. The oven is not working, but Meredith did provide a large toaster oven.4. Had we been notified of these issues, we would have gladly sent someone over to investigate and address these concerns.

The upstairs area has both the main Livingroom and kitchen. For the amount that was paid $139 did not even cover the extra groceries we had to purchase to replace the meals we could not cook.

On Saturday when no one came to fix the oven, I called again and was told that 5 days prior to my arrival they sent me an email (which I had never been contacted by email prior to this) stating that the oven didn't work. We love that you & your family enjoyed the Crown Jewel and look forward to your future travels. Stay On Topic. for 30 days, Free I was 18 years-old when I was able to purchase my first piece of property and I did that with income from being a janitor and moving my way up to running a crew of janitors who were older than I was, he explains. I will NEVER rent from Meredith again, nor would I recommend anyone renting from them. Notifications from this discussion will be disabled. We also sent over a convection oven and microwave, but unfortunately, this created additional issues for you. Everybody thought I was crazy, he said. Currently, she lives and works on a barrier island along the Northwest Florida Gulf Coast.

We appreciate your kind words and continued patronage. Letter: Yikes! Abuse of these rules will result in the thread being disabled, Oksenholt: I like to think Im pretty good at forecasting things, but no one saw that coming. Leading Proptech Company Guesty Appoints David Aber as CFO, Meredith Hospitality Brands Inc. VRMI: Do you think thats a trend that will continue?

They had a portable dishwasher that was shipped to that location in March and had still not been set up. It wasnt usable. Checking back? VRMI: What is your secret to such successful employee retention? The grass was over 8 inches tall. for 30 days, Free NOTE: To claim your access to the site, you will need to enter the Last Name and First Name that is tied to your subscription in this format: SMITH, JOHN. Your email address will not be published. VRMI: Has it been a challenge to keep your culture sound as you grow? Its a different world today right now because of the coronavirus, but those little things can sometimes make big differences.

VRMI: Is it possible to define your customer or does it depend on if you are speaking of the coast or the mountains? Unfortunately, due to the terms of our rental agreement, which were agreed to and signed by you, we are not able to refund you for the days of the rental not used. etc. Success! 3. This is a very poor business practice/model. GARBAGE IN A BED. Thank you, Dennis. If what you believe you rented turns out to be in disrepair you will not be compensated. Hi Debbie. Companies can ask for reviews via automatic invitations. After we got everything into the house we wanted to set our computers up. 6. Be Truthful. Maybe crazy as a red fox, because this go-getter has been successfully investing in real estate ever since. It was not until Saturday that this email was found in my SPAM folder. But instead of taking the bar exam, he opted for the Oregon Construction Contractors Board (CCB) exam. Be Civil. We took the proper action though Airbnb but we were met with radio silence, for example the trash cans were overflowing when we arrived, we notified them and they said they would have someone come pick them up and they never did. We offer high quality homes and condos for you and your family. The lounge is honestly wonderful, there is a hot tub, sauna, pool table, and ping pong. We had overnight guests coming and had to explain to them that wed be using their downstairs bathroom.We also discovered that the clothes dryer did not work, would not even turn on. And many of our employees who have been with us since the beginningincluding our first employee everare still with us to this day. We enjoyed hosting you, but we are so sorry to hear you were not satisfied with your stay. Sea Gem and Sandy feet in Manzanita, Odyssea in Depoe Bay, and River Ridge 617A in Bend. The router or modem didn't work. Oksenholt: It is challenging. All fees (cleaning, taxes, etc.) A tripping hazard. will take a comment offline. Tim left and said he was sorry that he couldn't fix the problem and to call in the morning. In the meantime, we have issued you a credit towards a future stay. My husband used a plunger to no avail. 7. Threats of harming another person will not How did COVID impact Meredith Lodging? I paid extra for my dog to be able to come with us but having grass that long makes it hard to clean up after the dog I feel that Meredith Lodging really should have refunded part of our stay. Anchors aweigh home in Rockaway Beach was the perfect place for our family of 17 to celebrate the Golden Anniversary of my parents. When I sat in one of the wicker chairs the rusted bottom frame collapsed (FYI - I am 200 lbs) making the chair unusable. Also, on the heels of my sons illness, and understanding firsthand what its like when an employee is sick or has a sick family member, we have formed an employee giving fund. Good location to walk to town and the beach. The images are incredibly deceptive and they are practicing bait and switch. Our usual spot wasnt available so we tried Meredith Lodging (ML) for the first time. Halfway through our stay (2.5 days) the maintenance person moved two plastic patio chairs over from the owners suite which was the unit beside us. We enjoyed hosting you, but we are sorry to hear you were not fully satisfied with your stay. Very comfortable, great stocked kitchen, bathrooms were awesome! If you need help with exactly how your specific name needs be entered, please call us at1-541-994-2178 or email admin@countrymedia.net.

Error! It started with one thoughtful decision, marshalling the talents of good people and some chutzpa. Send us your news, photos, and videos and let us know what's going on! 6. Meredith Lodging LLC, Lincoln Citys largest vacation rental company, has presented a check , The Portland Business Journal's latest annual survey has recognizedMeredith Lodging of Linc. He worked on it, bought a new plunger, used a snake, and nothing helped. There were no informational directions of that nature, which would have been very helpful for the multiple electronics, TVs, remotes, fireplaces and more. We kept our folks busy doing deep cleans and even offering it for free in some cases, if necessary. Just charge an arm and a leg, dont repair or clean and simply give back a nominal fee. We were able to provide transitional housing in available vacation rentals at no charge to those impacted. We have provided compensation, and taking your valuable feedback to heart, we have replaced the dishwasher, deep cleaned the home, and purchased items for the sandbox and property, per your suggestions. There was also black mold at this location. access for current print subscribers. We booked a rental home for 12 people for 5 days. I am so sorry to say, but the home is in desperate need of attention. PLEASE TURN OFF YOUR CAPS LOCK. We kept more people on than we were advised to, first and foremost because these employees feel like familyand our gut feeling was that once people are able to travel, our homes are going to be a highly desirable option. I immediately contacted Meredith Lodging and they were very polite and seemed responsive. Oceanfront homes like Sand Dollar on Roads End Beach in Lincoln City, Oregon, afford stunning seaside views. Thank you for reading! Upon reading your review, we have reached out to the property team to ensure our safety and quality standards are being upheld, and your issues addressed. Multiple reports Hi Cathy. However, we have been in touch with you regarding compensation for your dissatisfaction. Register Now to Enjoy Big Savings and Convenient Payment Plans for the 2021 Vacation Rental Womens Summit in New Orleans, Timing is Everything: The Impact of Seasonality on COVID Recovery for Southeast Destinations. Instant unlimited access to all of our content on tillamookheadlightherald.com. I wish I knew about this website before I booked with Meredith Lodging! I then wondered if the house was even cleaned and looked over by the house cleaner.