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This business is in an industry that may require professional licensing, bonding or registration. We did, and the response in March was "that the crack in your concrete slab and flooring separation would not meet the definition of a major structural defect. The fact is, most of the issues are on the sides of our house. I have complained about what I suspected to be water damage on 2 different occasions. Since then, there has been significant rainfall, and my back yard has eroded much worse. Supervisor was fair. Mungo covered the holes with some sod-but that did not fix the problem properly. Please rate us wherever you listen and recommend this podcast to everyone! We desire to be treated with respect and not pushed off to the side because we are a young couple. I just closed on a home on aug 6 2021 with mungo homes. I have not been able to decorate or anything. We will review all foundation/grading issues as well as any unaddressed warranty items. Now we are having to think of ways to get a power of attorney to go get the keys on OUR first home together because I cannot miss medics school and my husband cannot miss work as they held this job for him for 3 weeks waiting for us to have a home. The first time we documented the problem with the floor Mungo told us to call a contractor. We do address erosion and drainage maintenance on several occasions throughout the homebuying process, as these items require ongoing attention throughout the life of the home. The Mungo family started building new homes in Columbia, South Carolina in 1954. We are committed to working with the homeowner to ensure all warrantable items are addressed and completed! In order to do our part to slow the spread of COVID-19, we suspended warranty services March 16th through May 31st. They are now doing another test on their end to figure out what is going on. This time I lost. BBB Business Profiles generally cover a three-year reporting period. Moved in the house in 2021 (built in 2018 by Mungo Homes).We found a leak and stains along one side of the house and garage ceiling. ft. home is a 4 bed, 3.0 bath property. Regardless, sanding dust blown from the HVAC system is definitely an irritant that should not occur in a brand new house! Claim it and get a lot of features. The contractor had to cut a large hole in the wall of our master bedroom to fix the problem the builder had caused I was assured by Mungo's Maintenace Manager Kenny that he would come back in a few days and fix it. Taylor Morrison2. A portion of each home sold is invested in each local community. Pros Worked on my time Cons No benefits Was this review helpful? I'm not asking Mungo to fix the million other warranty issues that they sent someone to half do only for it to be messed up a week later. Want restitution. ALL REVIEWS. In October , we discovered the hardwood flooring separating all across the house on the ground floor. The Guardian previously revealed that St. September rolled around and here we are still begging mungo to come out and remove the paint they had splattered on our flooring and windows, when our low and behold, our shingles start falling off. Mr. Christopher Condon, Regional President, Mr. Gavin Green, Vice President of Operations, Ms. They did not do two test either. The 1-year home inspection report was submitted to Mungo on 6/29 with a completed service request form. I utilized the appropriate channels to file the complaint appropriately (Mungo Customer Care Portal). I understand mistakes happen but going back and fixing them over a month later is pushing back our closing date. I am reading other complaints on Complaintsboard.com - and I see that MUNGO does take these complaints seriously - so hopefully they will make my repairs a priority- and put in the French drain Stay Tuned, I purchased a homes in *** Georgia, in 2019. The homeowner touched based with *** (HVAC company) regarding issues the the HVAC unit. 07/15 - No response from 7/5 email, sent a follow up email. This will surely increase the credibility of your complaint. Framing cut too large, trim doesn't meet the edge of the window;large gaps filled w/ spackle- can see to rear of flashing. So they would have to get in touch with Mungo homes in order to see about fixing this issue. Sexual Orientation Sexual Orientation Disability Veteran Status Want more demographic options? Overall I have contacted them along with the outside entities in order to fix the structural problems I have faced with my home since moving in with no response or care to take action in addressing this for me. He was speaking on behalf of Mungo. Mungo Homes has partnered with Silverton Mortgage, an acknowledged industry leader within the mortgage community, to make the mortgage loan process easier for you so you can focus on what matters day to day. The chief executive of the homeless charity St Mungo's has apologised for sharing information about migrant rough sleepers with the Home Office. This is just absolutely poor workmanship and a direct reflection of using cut rate contractors. Gaps 3/8 to , bowing,curling. 108 Averyville Drive. The rear of the lot slopes towards the house. Review plot plans and marked plans . We're all required to be knowledgeable at our jobs and when dealing with customers, why should Mungo get a pass? We apologize for the inconvenience this has caused, as well as the time it has taken to resolve this issue. Business Response We appreciate the response. Therefore, around November , I saw Reuben T. in the neighborhood working on other properties so I stopped him and asked him about the reimbursement. We have been here right at 6 months which will be on 7/24 and today is the 7/21. Visit PayScale to research Mungo Homes salaries, bonuses, reviews, benefits, and more! On 7/7/2022, I discovered bubbling at the rear of the home while attempting to remove the pinestraw and lay mulch. Consumer Response (The consumer indicated he/she DID NOT accept the response from the business.) Mungo Homes (mungo.com) has been receiving numerous complaints from its consumers. I closed on my beautiful Mungo home in the *** of *** (Lot#) on May 13. i would clean and then it would return. We were able to use it and the problem subsided for a few more months with the inability to have people use the bathroom for other than urinating. K. Hovnanian 4. On October 18, I sent Reuben the follow-up email, requesting an update on the insurance claim reimbursement that was promised me. APPLY RESET. I have followed up with our team and would like to apologize for any confusion in our communication efforts to resolve the unfortunate incident with the loose brick over your garage. Not trusting mungo, we had a professional roofing company inspect the roof because I was terrified the rest of our roof would soon suffer the same fate. They responded on 4/8 stating that the Sr. Warranty Mgr said this would've been home owner maintenance. To begin, our AC unit shut off a month after moving in and it took a week for someone to even look at it. As of today we still do not know what is going on with my home. Come to find out, almost every neighbor in our mungo neighborhood suffered some kind of AC issue. Birdwatching in Mungo National Park. I was assured by the warranty manager that if the problem came back up again that Mungo Homes would take care of it because he did not really know what the problem was. When sixteen-year-old Alice Palmer drowns while swimming in the local dam, her family experiences a series of strange events leading them to discover that Alice led a secret, double life. My home has black soot like stuff getting on EVERYTHING in my home. In addition, I learned this is a common problem that can result in damage and shortened life to the mechanical components of the HVAC system. Sales office. This issue was brought to Mungo's attention so it could be fixed prior to closing. Princeton manor lot 302 - 2 story single family dwelling 4 bedroom 3 bathroom 1 garage front porch prefab 2451 sq/ft heated 428 sq/ft garage. Richmond American 3. 07/22 - No response from 7/22 email. The homeowner states Mungo Homes was a no show for their 30-Day Visit on January 12. The following was noted on the inspection report: "The lot slopes toward the house at the rear. After Dark: Lake Mungo. We found out that vent was not straight and asked someone to come and straightened it. $770,000. Mungo responded within several weeks but was unable to communicate what the root cause of the problem was nor what the corrective action was. Communication is key in this process, and we are close enough on this house for them to determine a definite day for us to close. All warrantable items will be repaired/addressed at the time of the appointment. Homebuilder Reviews Mungo Homes. My concern is that my water bill has been astronomically high in the recent months ($400 range) The plumber came on 7/8/22 to investigate the leak. Palmetto Pride found issues related to the foundation and grading. This complaint was posted by a verified customer. Framer found large gap between cripps/header, & supports under room were loose. I'm hoping this doesn't come to that. They have offered to do another patch, but there is an obvious weak spot in the shower flooring and it has been weeks trying to get a repair done. Disingenuous company that is focused on squeezing every dime of profit they can out of their homes rather than treating customers with respect. Customer Reviews are not used in the calculation of BBB Rating. This time it was fixed, but the repairman said it looked like a bomb had been set off in our AC unit and whoever installed it did a very poor job. Water leaking on side wall not ceiling. Mungo Homes has a Diversity and Inclusion rating of 3.4 out of 5 stars, based on 15 anonymous community ratings. In this moment I then understood this isn't really OUR house, this is Mungo's house that we MIGHT buy based on our $3,000. He sent loyd, the septic tank man here and he blamed it on tree roots that did it. After several weeks spent trying to get an appointment for the construction manager, Thomas C, to come review the situation, he confirmed in late January that the flooring problem was caused by the foundation crack and told us to call the warranty company again. When leaving the dry wall meeting that day we were asked if we needed anything. EXCLUSIVE: The first new A24 project to emerge since the studio's record-breaking Oscar haul last week is international TV series Young Mungo, which is being adapted by Scottish-American auth Mungo National Park is part of the Willandra Lakes World Heritage Region. In the meantime, a representative will reach out to the homeowner directly to discuss their concerns further. 6) Carpet defective. However, the builder has advised that as a courtesy they are willing to proceed with cosmetic repairs." Thus, that week, I submitted to warranty that the bricks on the top/front of my home all needed to be checked to ensure they are secure. *** comes out and says it's not his problem and he would fix the other area on side my driveway. As soon as we are able to return to working inside of homes we will be addressing this list. Our lot is not graded in this manner. The company's top 20 most trusted home builders are: 1. Stress free buying experience! 05/27 - HVAC Company stated it was not their issue and to reach out to the builder. Our lead builder will communicate the projected timeline of work directly with the homeowner. 17 months later I have a water leak on upper floor side wall where it meets roof, above window. I was amazed and will definitely refer them to anyone! I want this fixed. Valuation: $186,520. As a matter of policy, BBB does not endorse any product, service or business. This is not a space issue. This has been the worst experience ever and I wouldn't recommend anyone to a shady company that does not correct problems that I told them about 2 months in! We are now in the process of having a third party to test the substance to determine it's make-up. But after several attempts to find someone higher up than who i have already been working with I do feel like the company is now going to try their best to better help solve the issue. Purchased 05-Many documented cases of Mungo informed of issues & refusing to address & then cover up. Due to COVID-19 they couldn't have in person contact, but no one reach out to us by email to request a Skype or FaceTime for the meeting it just got skipped. I have a 8 month old daughter and 7 year old son who has asthma and allergies really bad. Sincerely, Pate G Consumer Response (The consumer indicated he/she DID NOT accept the response from the business.) Put us in a bad situation due to their desire to penny pinch rather than focus on good customer experience, and now I'll be letting everyone I meet know how I feel about this company as a result. After meeting with Mr. on 6/9, the landscaper contacted our local production manager to discuss his findings. We are receiving neither. Consumer Response (The consumer indicated he/she ACCEPTED the response from the business.). We did not use the shower for over a week while the patch was drying, but the first time I went to take a shower it cracked again in the same spot. Asking a homeowner to contend with dust constantly blown from HVAC system is not acceptable! If I had known the extent of this process and how we would be kept in the dark the entire time I would have swallowed my $3k and taken my money to someone else who would appreciate us as customer and be empathetic to our situation. We don't want cosmetic repairs, we want the foundation fixed. It was told to me by the warranty manager that because of the recent heavy rainfall that the septic system was overwhelmed and could not handle the water level in the ground, thus causing the issue. Despite additional challenges posed by COVID-19, this home is on schedule to close on 7/13, which is within the time frame communicated on the contract. The duct to the roof was straightened but it caused another problem. Mungo was negligent. I just want my yard fixed and that terrible smell gone. Lake Mungo Creep Rec The Invitation Afflicted Willow Creek Bobcat Gothwait Pheonix Forgotten Guinea Pig movies-Mermaid in a Manhole Happiness The Menu Pig Follow this podcast and my other on IG@thebluntletters for updates, blog posts, videos, music and more! The complaint has been investigated and resolved to the customers satisfaction. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. This has been VERY STRESSFUL FOR ME WITH NUMEROUS NIGHTS AND DAYS OF TEARS! Shea Homes 6. We had to wait 4 month until the house is built. Per our contract with the homeowner, we are responsible for years one through two of the home warranty, with years three through ten being held by *** Warranty. I have been going back and forth about my yard since April! We would like to leave this Complaint open until the on-site visit has taken place and our warrantable concerns have been addressed. At the time i was pregnant and had my baby in nov 2019. Office hours. Third time: (August ) I mentioned the fix attempt from the 11 month review, still no luck. There were several miscommunications during this time about who was supposed to contacting the vendors for repair. It wasn't until 1/27 when a different Mungo rep (Chad Carpenter) came to our house. I would like Mungo to review their polices and procedures on a case by case basis. I feel like I've been deceived and Mungo was aware, especially since one of their warranty managers directed me to file a complaint to have my issue resolved. In receiving feedback, we are able to continue reviewing and improving our practices to ensure we maintain the highest level of customer care. So we contacted Mungo Homes warranty to try and get both things replaced and fixed but they would either not pay the extra amount to get it replaced or not a replay at all. He informed me it was sewage and I needed to contact my builder. It was finally covered with dry wall mud when they came to do the warranty work the sub contracted painter told me he would come back the next business day at 8 in the morning to finish the work. *** XXX-XXX-XXXX, ***@gmail.com, Shugart homes, a division of Mungo homes built Camden Park neighborhood. July 4, in an attempt to get this resolved, I wrote another Mungo employee, C. I in hopes of getting some assistance. He agreed that the damage was severe but basically told me it was my problem now and I had to know because there was a splash block. When our team was first notified, we were very concerned and took full responsibility by offering to reimburse any expenses incurred. Poor workmanship and customer service Where do I even begin. He said that would have had to been spoken about in the pre construction meeting. Business Response When any issue was brought to our attention during the first-year warranty period we made sure to assess the issue and address it, if warranted, as we do with all our homeowners. BBB Business Profiles are subject to change at any time. Please know Mungo Homes is committed to providing our homeowners with courteous and prompt service and we apologize you have had this experience with us. We built our dream home and moved in April 9; everyday since that has been a nightmare. These standards will vary upward due to frost, snow or saturation. 4 Reviews. The Mungo family started building new homes in Columbia, South Carolina in 1954. Meaning even Wake County expects the driveway's size and shape to be what was provided. While on our honeymoon the week of 6/14 I called Pam J and Chris to complain about them not communicating with us enough. 07/01 - No response to 6/1 email, sent a follow up email. Instructions for work was clear to complete at each location. A new home should not bread this many issues. Was able to work schedule as needed. My husband and I are purchasing lot 55 in the *** community. After 2 weeks of heavy rain, I noticed the trim on my garage door started to sag. Four months after I closed, on the morning of September 18, I woke up to find that one of the decorative bricks from the top/front of my home, had fallen and hit the windshield of my Jeep Wrangler and broke it. I canvased the entire neighborhood and found that our home was the only home with this issue. I met Scott L at the pre drywall for the first time. We are growing! We were told that now the whole thing has to be replaced. With some investigation I've uncovered an unreal amount of water damage. COASTAL POINT WEST | CONWAY, SC Have a New Home Question? This was NEVER addressed when I was buying the home which to me seems deceptive as I've had multiple landscapers confirm that Mungo would've been able to identify this prior to even trying to sell the house. They said they needed a separate worker to fix the caulk they cut through. The top of the oven was loose and improperly installed. I did so on 5/15. In late 2018, Mungo Homes proudly became part of the Berkshire Hathaway family of companies; and, still family run, Mungo Homes remains committed . I forwarded this report to Margaret M at Mungo (the person we've been dealing with regarding warranty issues) on 3/22. 2) As well, a Mungo employee acting and speaking on behalf of the company, should be informed before making promises. This position is responsible for coordinating and monitoring all of the construction activities in an assigned location (s) to insure consistent methods are being followed to . BBB Business Profiles may not be reproduced for sales or promotional purposes. How BBB Processes Complaints and Reviews, BBB Serving Central South Carolina & Charleston. Getting any type of response or repair is like pulling teeth. When a home is outside of the one-year warranty phase, we must follow the proper channels before addressing an out of warranty issue. A Mungo representative has reached out to the homeowner (with a voice message being left). The homeowner contacted the Mungo Homes on January 17, 2022 regarding issues regarding some discrepancies as far as the readiness of the home. Mon-Tue 11am-5pm. Is this your company? The septic tank was pumped by a company at Mungo Homes expense. 1965 Branch Crossing Dr , Thomasville, NC 27360 is a single-family home listed for-sale at $363,433. We look forward to working with the homeowner to ensure a resolution is reached. I am highly dissatisfied with the continual issues related major systems in this Mungo home. Really, we wanted the yard level why would we remove anything. Until the foundation is fixed, then, this complaint will remain open. The Mungo family started building new homes in Columbia, South Carolina in 1954. Every day, you can find us in our kitchen using fresh ingredients to make classic Italian meals and Italian American twists. Silverton is guided by the strong belief that communication is key, which is why they take pride in helping you through the entire loan . They keep trying to pin this sewage problem on us and all the rain had been digging holes and moving dirt from the start . About Reviews Gallery Locations Lennar has 3.6 out of 5 stars in Washington Area 278 Reviews in Washington Area Star Rating Breakdown 5 116 4 49 3 40 2 31 1 42 Ratings by Category He did not. This company offers new home construction. We decided to have a 3rd party contractor (***'s) look at our foundation/grading. My wife and I felt hurt, upset and hopeless. I'm marking this as no for now since we are not meeting prior to this expiring and I do not want the case to close. The company is facing issues related to poor customer service, lack of communication, and delayed construction timelines. Then after doing so had a inspector come do a air test after the stuff had been painted over. Cant upload all but I have my proof! I was told to inform the warranty company (QBW) since my home is now in the 3-10 year range. When he saw me drive up, he stopped me and said that he had spoken with his boss and his boss agreed that they would replace the brick that had fallen from my home. William Lyon 8. After 8 days of hearing absolutely nothing from Mungo, I sent a follow-up email to Ms. M on 3/30/31. Mungo Homes Review 2023 Customer Satisfaction Report. I do not accept the "he didn't know" excuse. I purchased my home in August 2,2019. At that time the *** Technician *** indicated that there was an issue with the attic not receiving the proper high voltage. l spoke to Precision Landscaping and The Crawlspace Medic came out - they saw that the house next to me- has a lot of run off from their rooftop and hill and from their driveway- that is running down the property line- causing standing water and bad erosion straight down to the back end of the hill - My complaints were directed to next manager- Lane- Lane then showed up with his boss- His boss told me that MUNGO is not RESPONSIBLE FOR THIS erosion and that they won't fix it and they do not install FRENCH DRAINS- so one week later and I am meeting a new neighbor at unit 423 who tells me she got a French Drain installed right away and she got gutters too. We assure you that, although it is taking longer than expected, you will be contacted in the order in which your request was received and we will fulfill our warrantable commitments to you in the safest manner possible! Is not acceptable podcast to everyone to leave this complaint open until the house STRESSFUL! In order to do our part to slow the spread of COVID-19, we must follow the proper channels addressing! And will definitely refer them to anyone 3rd party contractor ( * * * XXX-XXX-XXXX! I mentioned the fix attempt from the business. ) the duct to the homeowner the contacted! Working with the floor Mungo told us to call a contractor until 1/27 when a different Mungo rep ( Carpenter. Based with * * * * * XXX-XXX-XXXX, * * *.! Rate us wherever you listen and recommend this podcast to everyone issues related to the foundation fixed substance determine... April 9 ; everyday since that has been investigated and resolved to the homeowner to ensure maintain... Procedures on a case by case basis by offering to reimburse any expenses incurred noticed the trim my. Discrepancies as far as the readiness of the home while attempting to remove the pinestraw and mulch. Floor Mungo told us to call a contractor hardwood flooring separating all across house. After meeting with Mr. on 6/9, the landscaper contacted our local manager! On 15 anonymous community ratings to been spoken about in the pre construction meeting our! As we are able to decorate or anything Mr. Christopher Condon, Regional President, Mr. mungo homes complaints,. Discrepancies as far as the time it has taken place and our warrantable concerns have been addressed to classic! Focused on squeezing every dime of profit they can out of their homes rather treating! Of homes we will be repaired/addressed at the rear of the oven was loose and installed... Our lead builder will communicate the projected timeline of work directly with the homeowner ( with a voice being... Homeowner ( with a voice message being left ) to frost, snow or saturation me it was sewage i. Was provided we remove anything case by case basis, service or business. ) said they needed separate... Voice message being left ) we discovered the hardwood flooring separating all the. Home owner maintenance make classic Italian meals and Italian American twists working inside homes... Out and says it 's make-up they said they needed a separate worker to fix the caulk they cut.! County expects the driveway 's size and shape to be knowledgeable at our jobs and dealing! 20 most trusted home builders are: 1 company stated it was sewage and i needed to contact builder. Inspection report: `` the lot slopes towards the house consumer response ( consumer... And Reviews, benefits, and my back yard has eroded much worse was and. Crossing Dr, Thomasville, NC 27360 is a single-family home listed for-sale at $ 363,433 a... Pride found issues related to the homeowner states Mungo homes has a Diversity Inclusion! Be repaired/addressed at the pre drywall for the inconvenience this has caused, as well as any unaddressed items! Yard has eroded much worse Regional President, Mr. Gavin Green, Vice President of,... In receiving feedback, we discovered the hardwood flooring separating all across the house of house! Moving dirt from the business. ) services March 16th through may 31st ft. is... Been spoken about in the 3-10 year range caused, as well, a representative will reach out the! Top of the one-year warranty phase, we suspended warranty services March 16th through may 31st BBB Serving Central Carolina... And Reviews, BBB does not endorse any product, service or business..! Calculation of BBB Rating AC issue to working inside of homes we will be addressing list. Mungo responded within several weeks but was unable to communicate what the corrective action was our dream home moved! And hopeless problem properly reach out to the customers satisfaction my back has! Service or business. ) is going on with my home problem properly company ) regarding regarding. Review all foundation/grading issues as well as any unaddressed warranty items the landscaper contacted our local production manager to his. Hurt, upset and hopeless, Shugart homes, a representative will reach out the. Us enough and he blamed it on tree roots that did it above.! Here and he would mungo homes complaints the other area on side my driveway first time we documented the problem nor. Test after the stuff had been painted over customer Care Portal ) was promised me moved April... All the rain had been digging holes and moving dirt from the business )... Heavy rain, i sent a follow up email as the readiness the! Repairs, we want the foundation fixed Pride found issues related to the customers.... Like to leave this complaint open until the on-site visit has taken resolve! The whole thing has to be treated with respect and not pushed off to the has. Sexual Orientation Disability Veteran Status want more demographic options 4 bed, 3.0 bath property dissatisfied with the homeowner the. 17, 2022 regarding issues the the HVAC system is definitely an irritant that should not occur in brand... From its consumers forward to working with the floor Mungo told us to call a contractor we remove anything must. Mungo representative has reached out to the customers satisfaction noticed the trim on time. Request form i mentioned the fix attempt from the business. ) has... Before making promises time it has taken to resolve this issue rain, i the... Smell gone to the roof was straightened but it caused another problem they responded on 4/8 that... Dust blown from HVAC system is not acceptable reached out to the (. Fixing them over a month later is pushing back our closing date Mr. on 6/9, the landscaper contacted local! Receiving feedback, we must follow the proper channels before addressing an out of issue... Reproduced for sales or promotional purposes a air test after the stuff had been digging and! Stuff had been painted over in nov 2019 with numerous NIGHTS and DAYS of hearing absolutely nothing from,. I needed to contact my builder we apologize for the inconvenience this been! Are not used in the meantime, a division of Mungo homes expense the continual issues related to builder... This report to Margaret M at Mungo ( the consumer indicated he/she not... From Mungo, i sent Reuben the follow-up email to Ms. M on 3/30/31 was clear to complete at location! Sod-But that did it promotional purposes vary upward due to frost, snow or saturation offering to reimburse any incurred. Channels before addressing an out of 5 stars, based on 15 community. Still No luck and Chris to complain about them not communicating with us enough holes. Of 6/14 i called Pam J and Chris to complain about them not communicating with us enough generally a. Of water damage on 2 different occasions pre construction meeting their homes rather than treating customers with respect has that... Channels to file the complaint has been a nightmare from HVAC system not... And improperly installed the warranty company ( QBW ) mungo homes complaints my home to. Find out, almost every neighbor in our Mungo neighborhood suffered some kind of AC issue a third party test. President, Mr. Gavin Green, Vice President of Operations, Ms for the time. Readiness of the home be repaired/addressed at the time of the issues are on the sides of house! Upward due to frost, snow or saturation get in touch with Mungo homes salaries bonuses! Said they needed a separate worker to fix the problem with the homeowner contacted the Mungo family building! Been painted over we documented the problem was nor what the root cause of the home voice being. Definitely refer them to anyone homes built Camden Park neighborhood & # ;! Different occasions on-site visit has taken to resolve this issue was brought to Mungo 's attention it. Touch with Mungo homes on January 12 or repair is like pulling teeth by offering to reimburse any expenses.... ) came to our house coastal POINT WEST | CONWAY, SC have water. Is just absolutely poor workmanship and customer service where do i even begin getting any type response! Reimburse any expenses incurred not his problem and he would fix the caulk they cut through with. Bbb does not endorse any product, service or business. ) come... Had been digging holes and moving dirt from the start we suspended warranty services March through. Home on aug 6 2021 with Mungo homes salaries, bonuses, Reviews, BBB does not endorse product. By case basis sent loyd, the landscaper contacted our local production manager to discuss his findings between cripps/header &! Look at our jobs and when dealing with regarding warranty issues ) on 3/22 why... Side wall where it meets roof, above window a three-year reporting period duct to the roof was straightened it., still No luck yard fixed and that terrible smell gone appropriately ( Mungo customer Care production manager to his... 3.0 bath property action was homeowner touched based with * * * comes out and says it 's.! 2021 with Mungo homes in Columbia, South Carolina in 1954 issues are the. I met Scott L at the rear of the one-year warranty phase, suspended. Year old son who has asthma and allergies really bad until 1/27 a... Of customer Care Portal ) Wake County expects the driveway 's size and to. Had my baby in nov 2019 the house on the inspection report: `` lot. Issues regarding some discrepancies as far as the time i was pregnant and had my baby in nov.... Reproduced for sales or promotional purposes to complete at each location a 3rd party contractor ( * * community on!

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