Check whether the drain hose is kinked or clogged. 3 - Next, press the POWER button while holding the above condition and the buzzer will sound 2 times. Some possible causes of the OE error code are: Drain hose is clogged, kinked, or pinched. Exit the diagnostic test mode. If your LG washer shows you a dE error code, that means the machine is experiencing a door error. If the washer will not be used for an extended period of time and is in an area that could be exposed to freezing temperatures, follow these steps to protect the washer from damage. See Connecting the Water Inlet Hoses for details. Youll need to investigate what the error code means and how to solve it. An IE error message is an indicator that water is not being supplied to your washer or that the water pressure is too low. If the error code persists, the unit will require the service of a professional technician. The washer will then lock and begin its cycle. Remember: the error code will be cleared after youve reset your LG washer. Because life waits for no one, at LG USA we create consumer electronics, appliances and mobile devices that are designed to help you connect with those who matter most. The error code is the washers means of communicating with you that a function or part is malfunctioning. Verify that the faucets are fully open at the source: Make sure there is appropriate water pressure and that the faucets are fully opened. Open and reclose the drawer to attempt to clear the code. If you receive a UE error message and your washing cycle has been paused, this means that your washer was unable to balance a load on its own and manual redistribution is needed. Contact us for all your product questions or concerns. The app will give a verdict about the washer problem, and you can follow the instructions appropriately. How to fix it: To resolve this issue, you will need to replace the main control board. How To Reset? Check all pockets, to make sure that they are empty. Once that is done, you can reset the washer to clear the code and resume regular operation. This problem mostly happens while the lock is in the open position, which means you can open and close the door, though it will not lock. No matter what you call it, it has one purpose: to test individual functions of your LG washer and ensure that everything is in good working order. Ensure to have a bucket available to drain the remaining water in the hoses. 3. Press the POWER to turn on the washer. If your unit is displaying the same error message as above, close the water tap and unplug the power cord. . Start by unscrewing the rear control panel. Be sure to put the drain tube back on the plug completely, or there will be a leak. 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The inlet valve filter screens could be clogged by hard water scale, sediment in the water supply, or other debris. Note: If you use a descaler or tub cleaner during the Tub Clean cycle, use the Rinse+Spin option to rinse the washer tub before running your next wash cycle. Clean the inserts and drawer with warm water. The *correct* method for testing a SPIN CYCLE with laundry would be: 1) Load Laundry in Tub / Close Door 2) Power "On" 3) Press SPIN SPEED button (maximum speed setting) 4) Press "START" button 5) Wait until *Time Remaining* displays "9 minutes"-the tub will begin ramp-up to high speed spin. Press the Start/Pause button to start the drain pump for 1 minute. Once thats done, you can then lift the main top of the washer. Note: Proper care of your washer can extend its life. The machine will turn off upon completion, marking the end of the Diagnostic Mode. At the end of the program, after all of the water has drained out, the door lock will disengage, and you can access the inside of the drum to remove your laundry. How do I test my Kenmore Elite washer? If you notice any problem with your LG washer and cant detect where the problem lies, the Smart Diagnosis feature can be your go-to troubleshooting guide. Do not use soap when cleaning the drawer and inserts. This application can record and analyze the special tones emitted by Smart Diagnosis washers and can instantly provide troubleshooting steps to get the problem fixed. If done correctly, you'll hear the washer ding twice. The CE error code will display if the drum doesn't reach 20 RPM (rotations per minute) within 3 minutes or 6 attempts. !function(a){var e="https://s.go-mpulse.net/boomerang/",t="addEventListener";if("False"=="True")a.BOOMR_config=a.BOOMR_config||{},a.BOOMR_config.PageParams=a.BOOMR_config.PageParams||{},a.BOOMR_config.PageParams.pci=!0,e="https://s2.go-mpulse.net/boomerang/";if(window.BOOMR_API_key="8ZKNB-L7R9X-J5VUX-ZKLUE-H2UQX",function(){function n(e){a.BOOMR_onload=e&&e.timeStamp||(new Date).getTime()}if(!a.BOOMR||!a.BOOMR.version&&!a.BOOMR.snippetExecuted){a.BOOMR=a.BOOMR||{},a.BOOMR.snippetExecuted=!0;var i,_,o,r=document.createElement("iframe");if(a[t])a[t]("load",n,!1);else if(a.attachEvent)a.attachEvent("onload",n);r.src="javascript:void(0)",r.title="",r.role="presentation",(r.frameElement||r).style.cssText="width:0;height:0;border:0;display:none;",o=document.getElementsByTagName("script")[0],o.parentNode.insertBefore(r,o);try{_=r.contentWindow.document}catch(O){i=document.domain,r.src="javascript:var d=document.open();d.domain='"+i+"';void(0);",_=r.contentWindow.document}_.open()._l=function(){var a=this.createElement("script");if(i)this.domain=i;a.id="boomr-if-as",a.src=e+"8ZKNB-L7R9X-J5VUX-ZKLUE-H2UQX",BOOMR_lstart=(new Date).getTime(),this.body.appendChild(a)},_.write("'),_.close()}}(),"".length>0)if(a&&"performance"in a&&a.performance&&"function"==typeof a.performance.setResourceTimingBufferSize)a.performance.setResourceTimingBufferSize();!function(){if(BOOMR=a.BOOMR||{},BOOMR.plugins=BOOMR.plugins||{},!BOOMR.plugins.AK){var e="false"=="true"?1:0,t="",n="iszkyxqxjnkruzb6rsiq-f-43c22a4f0-clientnsv4-s.akamaihd.net",i="false"=="true"?2:1,_={"ak.v":"34","ak.cp":"865401","ak.ai":parseInt("247323",10),"ak.ol":"0","ak.cr":169,"ak.ipv":4,"ak.proto":"http/1.1","ak.rid":"238c1b2d","ak.r":31213,"ak.a2":e,"ak.m":"a","ak.n":"essl","ak.bpcip":"68.178.172.0","ak.cport":43165,"ak.gh":"23.43.48.141","ak.quicv":"","ak.tlsv":"tls1.3","ak.0rtt":"","ak.csrc":"-","ak.acc":"reno","ak.t":"1681820817","ak.ak":"hOBiQwZUYzCg5VSAfCLimQ==vVvgmzjNEx9A4XZCcSTjoDB8WCRKj+eDhZ8qLtMrMsy8FDSh3tOwDXy6JJcYzQPCl8Yy+95uOu80+J1HPzVyiIKh3EIV9yPuRywwX+6dHY7uGyLOVcgHQjvUWWZa2SL/EaCOnCbgj+MnjhCIsyBSV5jEZozCT1vWkA8178XvK68ej+dD7HFgFiLWpEcDNJNUXJp+x10vLj2GfXdbfg7KNfGxI80z3q+gYoaJ+cRqTew6RoKgnLWcPqMkluH4kksQmH+3SxHi8ouBaZBR28Dy2MyLrFltsjYGa++fNw9/yoSu4sENs3kFhZRhGCvvV5nzLvdooIcFj5iD9mlPJX27ft/ePY3aIe3FXAgXSdiNTrzbWefFL2dpQjTox9KWjC+Wa+lghxRgpYtrYD+kPCH97hulVdfwH0CQbjHvhzd5P+8=","ak.pv":"355","ak.dpoabenc":"","ak.tf":i};if(""!==t)_["ak.ruds"]=t;var o={i:!1,av:function(e){var t="http.initiator";if(e&&(!e[t]||"spa_hard"===e[t]))_["ak.feo"]=void 0!==a.aFeoApplied?1:0,BOOMR.addVar(_)},rv:function(){var a=["ak.bpcip","ak.cport","ak.cr","ak.csrc","ak.gh","ak.ipv","ak.m","ak.n","ak.ol","ak.proto","ak.quicv","ak.tlsv","ak.0rtt","ak.r","ak.acc","ak.t","ak.tf"];BOOMR.removeVar(a)}};BOOMR.plugins.AK={akVars:_,akDNSPreFetchDomain:n,init:function(){if(!o.i){var a=BOOMR.subscribe;a("before_beacon",o.av,null,null),a("onbeacon",o.rv,null,null),o.i=!0}return this},is_complete:function(){return!0}}}}()}(window); LG.com utilizes responsive design to provide a convenient experience that conforms to your devices screen size. The washer will check each load for balance before it goes into the spin cycle. This could also be caused by a mixed load with heavy and light items, or the load is simply too small, which you will then need to add additional items to help solve the problem. The error may look like dE1, del or dEL on your unit's display. Turn off the water to the unit, perform a drain only or spin only cycle to drain out any excess water, then unplug the unit until repair service is completed. An electronic display shows the description "error" and a code. Empty the tub, insert bleach into the detergent dispenser, and select the tub clean cycle. Whether that means cooking a nutritious, delicious meal for your family, staying connected on-the-go, sharing your favorite photos, watching a movie with your kids or creating a clean, comfortable place to celebrate the moments that matter, we'll be there for you every step of the way. How to unlock the control panel. This feature is built to help users tackle their appliances problem. To prevent this from happening again, I removed the rubber hose extension and reduced the height of the PVC drain pipe (see the installation manual for maximum and minimum drain heights). This helps prevent odors. This Mode is called the Test Quality Control or the Servicing Mode. The dE2 error code indicates that the washer door is closed, but not locking. If the load is too small, additional time will need to be added to help solve the unbalanced load. Front-loading machines will have it behind the control panel, accessible by removing the machines top. Please visit our Request a Repair Page. In order to get the best possible experience from our website, please follow below instructions. Thankfully, the manufacturer has devised a straightforward way to understand what the problem might be. Whether that means cooking a nutritious, delicious meal for your family, staying connected on-the-go, sharing your favorite photos, watching a movie with your kids or creating a clean, comfortable place to celebrate the moments that matter, we'll be there for you every step of the way. If the tub is still filled with water, another option is to empty the water into a shallow pan by pulling the drain tube on the inner left side of the drawer. If you notice an abnormal noise shortly after starting your wash cycle and closing the doors such as this and then the dE2 error code appears, means the drawer is closed but did not lock properly. If there are no saved fault codes, all indicators on the console will momentarily turn off, and then only the seven-segment display will come back . A small uE error message is an indicator that your washer has detected an unbalanced load. If you use the washer in an area with hard water, the inlet filter may clog due to lime buildup and require more frequent cleaning. Remove the drawer by pulling it straight out until it stops. Please visit our Request a Repair Page. If the Service Diagnostic mode has been entered successfully, all indicators on the console are illuminated for 5 seconds with "888" showing in the Estimated Time Remaining seven-segment display. And that is how to clean the tub of your washing machine. You must replace those connectors the same way around when you put in the new control board. For more information, visit our Detergent and Additives Usage article. the Service Diagnostic Test Mode, please see the next page. Here Is Why. This component is located behind the washers door catch. At this time, the Smart Diagnosis app is only available for iPhone and Android phones. Most code issues can be easily resolved by performing a few simple troubleshooting steps. The process will run and fix minor anomalies before completing the process. Check to see that the drain hose is properly installed. What it is: The main control board is like the brain of your entire LG washing machine. As you're doing that, press the Power button. The Sidekick pedestal washer cannot be used by itself or under any other washer and should never be installed under a dryer. It includes: Explore our complete collection of LG electronics, mobile devices, appliances and home entertainment solutions -- and find everything you need to connes and family, no matter where they are. 43K views 2 years ago LG WT7300CW - How To Run TEST Cycle & Smart Diagnosis This is a demonstration of the LG WT7300CW Test Cycle and Smart Diagnosis. Then, leave the door slightly open to let the inside dry out. Child Lock is usually turned on and off by pressing either the PRE-WASH or TUB CLEAN key for 3 seconds. The Diagnostic Mode will help narrow your washing machine problem to its root source. Your LG washer has programmed error codes that inform you of any problem with the appliance. Shop LG LDF5545ST/00 dishwasher parts. Press the spin speed button until no spin is highlighted. Check that the SideKick is properly lined up to the front load washer. Next, check whether the water supply hose is kinked. If shortly after starting the cycle you hear a noise, followed by the dE2 error code, this means that the door is closed but did not lock properly. This adds about 2 hours to the cycle time. Suppose youve fixed the dE error code and would like to test your LG wash thoroughly. Immerse the water inlet hoses in hot water to thaw them. Do not exceed the maximum fill line when adding bleach or powdered cleaners. If this occurs, clean the inlet filters. If you receive a dE error message, this may mean that the washer lid is not closed properly. An IE error code indicates that there is a problem with your water supply. Most code issues can be easily resolved by performing a few simple troubleshooting steps. If the washer does not fill properly, an error message will appear on the display. If the washing machine detects too many suds, it displays this error code and adds a suds reducing cycle. Although less likely, it is also possible that the main control board has failed and must be replaced to resume the washers normal operations. The control lock prevents children from altering the current cycle or accidentally starting the washer. This Mode is called the Test Quality Control or the Servicing Mode. If using a tablet, try not to use the entire piece. Thank you for using LG washing machines! Whether that means cooking a nutritious, delicious meal for your family, staying connected on-the-go, sharing your favorite photos, watching a movie with your kids or creating a clean, comfortable place to celebrate the moments that matter, we'll be there for you every step of the way. Your Sidekick pedestal washer keeps track of the number of loads that you have washed, and it will let you know when it is time to run the tub clean cycle. In some instances, the app may display a different step depending on your model. Check for buildup and clean the cover once or twice a month. Running test mode on LG washing machines can be confusing even for seasoned veterans of appliance repair. dHE error code is caused by a temporary dry function error. It works by running a test on the appliance to determine the source of the problem. 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