airsep oxygen concentrator repair

Fax: 1-352-389-6087, Florida Facility When I received the machine back, there was an item missing. Let me tell what a good business ethic is. From here on. Seems to be honest, strait forward service provider. I was to the point before I called Altra Service Professionals, that I asked the one provider, are these throw away Machines like our Television sets are? Clinic Director / Founder Thanks Bob for coming in during the holidays and talking care of my problem. Might I also add, the unit last night was as quiet as the day I received this BIPAP machine. I would highly recommend these folks. 0000002242 00000 n We are a Factory Authorized Service Center for AirSepand the Freestyle portableoxygen concentrator. We are your source for Respironics Trilogy repair. Centennial, CO 80112. It took about 3 weeks from very beginning to end. Throughout the lengthy repair process (no fault of ASP), Tony kept me apprised of the status and always responded promptly to my inquiries. When I received my unit back (via UPS) the cover housing panels were not aligned and there were two hairline cracks as well as abrasion marks on the top of the unit.

Thanks for your courteous conversation and solution to my issue. Outstanding service from start to finish. After a few days I got a message that it could be repaired and a payment via Paypal was done. Thank you Tony, I owe you a debt from my heart. I received a return phone call from Cassidy who was friendly, helpful, understood my need to get a repair done quickly. He was working late on ventilator repairs and had been working for days to meet the demands of this nation during COVID-19. going this route saved me alot of money and I'm very satisified. You folks are AWESOME!!!!! One of the few repair shops for privately owned oxygen concentrators. Sadly my POC had to be forwarded to the manufacturer for depot repair, during the COVID pandemic no less. 0000007389 00000 n 149 0 obj << /Linearized 1 /O 152 /H [ 1037 790 ] /L 526208 /E 47314 /N 30 /T 523109 >> endobj xref 149 21 0000000016 00000 n

Accurate Biomed Services is the nations largest certified repair center for Invacare and Philips Respironics, including Respironics Trilogy repair.

Customer Owned Home, Plug-In 5 LPM Concentrator rebuilds start at $349.95 with 1 year warranty! How refreshing to find a company that does what they say they willand do it professionally and promptly. I just dropped in to see if a concentrator could be serviced acknowledged me right away ,took time to look at device and problems. Ocala, FL 34474 Fax: 1-352-389-6087, https://acbio.com/testimonials/far-superior-to-any-other-equipment-repair-solutions/, https://acbio.com/testimonials/we-will-be-a-lifelong-customer/, https://acbio.com/testimonials/they-provide-so-much-value/. The store will not work correctly in the case when cookies are disabled. endstream endobj 169 0 obj 674 endobj 152 0 obj << /CropBox [ 0 0 612 792 ] /Parent 144 0 R /Contents 158 0 R /Rotate 0 /MediaBox [ 0 0 612 792 ] /Resources 153 0 R /Type /Page >> endobj 153 0 obj << /XObject << /Im1 165 0 R /Im2 166 0 R /Im3 167 0 R >> /ColorSpace << /Cs6 154 0 R /Cs9 155 0 R >> /Font << /TT2 157 0 R /TT4 159 0 R >> /ProcSet [ /PDF /Text /ImageB /ImageC /ImageI ] /ExtGState << /GS1 163 0 R /GS2 162 0 R >> >> endobj 154 0 obj [ /ICCBased 161 0 R ] endobj 155 0 obj [ /Indexed 154 0 R 255 164 0 R ] endobj 156 0 obj << /StemV 88 /FontName /ArialMT /FontStretch /Normal /FontWeight 400 /Flags 32 /Descent -211 /FontBBox [ -665 -325 2000 1006 ] /Ascent 905 /FontFamily (4 PEn) /CapHeight 718 /XHeight 515 /Type /FontDescriptor /ItalicAngle 0 >> endobj 157 0 obj << /Subtype /TrueType /FontDescriptor 156 0 R /LastChar 189 /Widths [ 278 0 0 0 0 889 0 0 333 333 389 584 278 333 278 278 556 556 556 556 556 556 556 556 556 556 278 0 0 0 0 0 0 667 667 722 722 667 611 778 722 278 0 0 556 833 722 778 667 0 722 667 611 722 667 944 0 667 0 0 0 0 0 0 0 556 556 500 556 556 278 556 556 222 0 500 222 833 556 556 556 556 333 500 278 556 500 722 500 500 500 0 0 0 584 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 333 333 350 556 1000 0 1000 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 737 0 0 549 0 0 0 0 0 0 0 0 0 0 0 834 ] /BaseFont /ArialMT /FirstChar 32 /Encoding /WinAnsiEncoding /Type /Font >> endobj 158 0 obj << /Length 568 /Filter /FlateDecode >> stream Toll Free: 1-800-376-5660 I asked Anthony who contacted me to please take a second look. Thanks for your courteous conversation and solution to my issue. See you Tuesday! Altra absolutely has one. I have a machine that I couldn't figure out how to change the filter on. Compressing air as the cooling mechanism keeps the concentrator from becoming overheated, 3.

Very easy online shipping arrangement. I just wish I would have found you guys before I scrapped my last machine. 0000007481 00000 n 426 New York Ave., New Castle IN 47362 Missouri Facility I chatted with someone from Altra and they told me what to do, for the unheard of price of FREE! Accurate boasts of the fastest industry average turnaround time, with most repairs completed and returned within 7 business days. Great online chat with service professional! Very fast service, great communication. ~d#f03 K#s0T6Qj"U}"6Go Qe +T6UtGyJNEfJw-Q-,r-94_H=,NkU4}-wnE']B%niq ? ARq@FNma38kM#FeYH\sQz? After filling out the web form on their website the UPS shipping label was printed. 0000003890 00000 n The next day I got the request for my prescription, sent it, request for payment, did it, received the unit in 48 hours. She gave me the option of driving to Ocala or sending the unit via UPS. I would use them again. Work place. Oxygen concentrators are medical devices that filter surrounding air and compress it in order to produce purified medical grade oxygen. Ill update when that arrives. I was in need of another oxygen concentrator and contacted ASP via their info tab. Mom-and-Pop outfit but superb fielding from Connecticut office helped out tremendously to soothe my impatience.Unfortunately, the cryptic response to my post-service request for assistance leads me to believe that local service (if available) is the more prudent way to proceed.A new board was installed and no check was performed on writing to an SD card by the service technician - I did not foresee this exception. ]2L?,W65gqxU =i^ /SwQ(cB)3tr^#8BFmFJF^WqRKq'+8Xi);mYj4$ WAnN4F?iQqk09-EwVXdm7SZJNuV'MuLffH 1`o~yt 0000004710 00000 n p\X4rar[3r9 |`X! I'll make the drive! I contacted Altra and they sent one out immediately. At that point, I think she felt sorry for me. I highly recommend this company for their professionalism and customer service above and beyond. Stay informed on the latest news, product releases, special offers and much more! 0000002283 00000 n If more businesses were run like this, the world would be a better place! Altra did not alert me to any shipping damage when they received the unit which leads me to deduce the damage was inflicted subsequently. @i[$]q"4hTF*!) , the story is All positive ! Their tech was called out on a last minute repair, but the Boss Tok my machine back to the shop, checked it out completely, replace fan and motor, and decertified the ResMed Dreamstation. Copyright 2022 Accurate Biomed Services, Inc. All Rights Reserved. Y'all are great so far! WOW, what service. Was told it was obsolete and they did not have parts so they could not fix it. I will use a new SD card (after formatting it, of course). Thomas T. Riddle Thanks, Oxygen is flowing!

It started making loud noisesenough that it was keeping me awake. 0000008434 00000 n Fax: 1-352-389-6087, Indiana Facility 0000001805 00000 n This business has the best customer service I've seen in years and the knowledge to support it! When she checked stock what I was needed was in stock. Our AirSep portable oxygen concentrator repair service is affordable, fast, and includes free inbound shipping. A Big Thank You.! Sent floor model oxygen concentrator from Texas to Ocala, Fl for repairs. 0000000789 00000 n Neither iFixit nor this repair information is endorsed by or affiliated with the medical device manufacturer. It's easy and free. 0000003246 00000 n Recommended. ?Qa-GaqqRz$a@{yDZTlYugaCEnr!\r9-ZI gNecO;BO6.SrKl86n:Ka[/*KcZ("bn]Y74>}#Nd'k@k8s%!9gwnjrWl Ymted-u.9 ,MI",D:Z;?L e#H/.4{nG~F(Z. Vice President For the best experience on our site, be sure to turn on Javascript in your browser. %PDF-1.4 % JavaScript seems to be disabled in your browser. I would highly recommend Altra Service Professionals, mail in or drop off service, they a very Professional company to deal with ! Thankfully, I had another machine I could use in the interim. 0000001827 00000 n Terms The people at Altra were professional, helpful and extremely pleasant to deal with. 100 N. 17th St., Bethany MO 64424 Toll Free: 1-800-376-5660 I highly recommend using Altra for all your electronic repairs they were great. Taxes and shipping calculated at checkout. Sale on the CAIRE Companion 5 - Call Us for Details, Oxygen Concentrator Repairs and Maintenance, Oxygen Concentrator Store from American Medical Sales and Rentals, Copyright 2022. They kept me informed of the progress of the repair of my machine and all costs were presented up front before any work was started. You have to appreciate a service organization that puts the customer first ! I sent my unit for repair. you were very helpful before I sent them, and let me know as soon as they were finished. Total costs including shipping both ways about $230. Health+Plus. Most importantly though is the excellent customer service this company provides. 0000016816 00000 n They have not returned my calls yet to attempt a resolution.Update: they sent a replacement panel but it was badly discolored by cigarette smoke and had a broken clip. I called Altra and found out they were in Ocala, about 30 miles from my home. Complete the fields below to receive Summer Sale Pricing! Using an electronic interface to adjust delivery settings, 4. Protect your investment while saving money when you have your AirSep Freestyleportableoxygen concentrator repaired by Altra Service Professionals. Very professional follow up from Altra and a clear background was provided for the repair, again thx guys will use you again when needed. After having horrible responses for over 7 weeks from a company in New Hampshire that I purchased an Oxygen Concentrator from, the folks at Altra service rescued a two week old concentrator is a very short time. 0000001037 00000 n Customer Owned Portable, Battery powered Concentrator Rebuilds must be sent in for evaluation. With three regional service centers and nearly 40,000 square feet of production space, Accurate stands as the nations largest independent service provider for CPAP repair, oxygen concentrator repair, as well as respiratory and biomedical equipment repairs. Vice President / Owner

Kept me informed all along the way. Our comprehensive service program includes: Sign up to get the latest on sales, new releases and more , Fax: (540)-296-31578am - 6pm EST Monday - Friday, 12348 North Old Moneta Rd Moneta, VA 24121, 2022 oxygenplusmedical. Terrific! They are sending a new one now. According to David Repasky at cpap.com, oxygen concentrators function in the following steps: 1. The Best Solution for Home Medical Equipment Repair. Had a new motor put in my dreamstation. Peoples Home Medical, David Clark DC, NMD A stand up guy. MRS Homecare Inc. Didn't realize how little had been coming through till the new filter was put inAgain thank you for the GREAT, customer experience! Sending second unit today and will follow up with new rating on this unit including repair costs. SLA honored for estimate and repair. Within about an hours time, I was all set to go, a most pleasant experience by everyone I met at Altra Service Professionals ! The device can then administer the oxygen to the patient through a pulse-dose or continuous stream delivery system. Their customer service is the best, keep it up. I havn't even turned it on yet but will still give them 5 stars, great company! 0000000886 00000 n Please enter phone number with area code. I've had poor experiences with our local DME providers and didn't want to deal with insurance hassles. Great company to do business with. Customer Owned Home, Plug-In 10 LPM Concentrator Rebuilds start at $549.95 with 1 year warranty! Part 2 - Thank you for such a rapid turn around. Not sure why this industry is so difficult to communicate with , but we have definitely had our moments. We perform Preventive Maintenance (PM) and Repair services for the AirSep Freestyleand AirSep Freestyle 5 portableoxygen concentrator.

After a week of contacting two Major providers of CPAP supplies, and being told it was no longer in warranty, I was able to convince one provider to give me the name of Altra Service , a certified company that could repair my machine. Invacare IRC 301, 3LX, IRC 501, 5LX, Platinum 5LPm and 10LPM, Perfecto and PerfectoV, DevilBiss MC-4490, MC-64, MC-84, Solaris 505, 515 and 525 Models, Puritan-Bennett 492, 492a, 590, Aries 5 LPM, Airsep Newlife, Elite, Intensity 8LPM and 10LPM, and VisionAire, Respironics EverFlo, Everflo Q, Everflo OPI, Millennium 5LPM and 10LPM, Thoroughly clean Interior and Exterior of unit, Run unit for quality testing prior to shipping, Run unit for minimum of 10 hours prior to shipping. While jumping up to grab a puking dog on the bed, I pulled my CPAP machine (ResMed AirSense 10) off my nightstand. When she checked stock what I was needed was in stock. For the best experience on our site, be sure to turn on Javascript in your browser. In addition, you are able togenerate and print a FREE pre-paid UPS shipping labelto send us your equipment all from our website. Sun: 8am - 7pm All times are Mountain Time, 15055 E. Hinsdale Drive Cham Stone You will receive an email confirmation that will include our contact information and address to send the oxygen concentrator machine. 5640 SW 6th Place, Suite 300 Absolutely was her answer, most of our business is mail in, but bring it up. Toll Free: 1-800-376-5660 It took two weeks for them to inspect and diagnose my unit. I added one more star for the effort. Serving More than 125,000 Oxygen Users Since 2001. !?x[4 .^^}V%])vt@LRe\F 4Dr?HbhP, ]\*0nCtCHp Mq=7lY=r m$vqMm6[vY.h_N~olS44$~VMq3CW6P$=hmd%p?ynXL 7x0:\},^scjK> endobj 160 0 obj << /StemV 138 /FontName /Arial-BoldMT /FontStretch /Normal /FontWeight 700 /Flags 32 /Descent -211 /FontBBox [ -628 -376 2000 1010 ] /Ascent 905 /FontFamily (g) /CapHeight 718 /XHeight 515 /Type /FontDescriptor /ItalicAngle 0 >> endobj 161 0 obj << /Length 2575 /Filter /FlateDecode /N 3 /Alternate /DeviceRGB >> stream I sent my sieve beds for a rebuild to you guys. I shipped the unit to them utilizing the services of a UPS store in palm harbor, FL. Accessibility, Why is alarm to off every 2 minutes cut off on goes off again over ove, Low oxygen flow drops when plug in tubing, It beeps service required alarm with low oxygen, Why is my concentraters alarms going off after 10 minutes. I received a return phone call from Cassidy who was friendly, helpful, understood my need to get a repair done quickly. We back up our work with a full 1 year warranty on parts and labor on home units and 6 months on our portables. Shop with confidence - 100% Satisfaction Guarantee. Repair of my portable oxygen concentrator was completely satisfactory. Professional BiPAP & CPAP Repair, Oxygen Concentrator Repair, Ventilator Repair, and much more. She gave me the option of driving to Ocala or sending the unit via UPS. Repair guides and technical data for medical oxygen concentrators from all manufacturers. I asked the very pleasant girl on the phone if it was possible to bring the machine to them ? Concentrator returned within 2-3 weeks in good repair. trailer << /Size 170 /Info 148 0 R /Encrypt 151 0 R /Root 150 0 R /Prev 523098 /ID[<635b19f7d9a213908ababe310a1ee223><77ce76f2ef8ad692f29f7c2d7ac1410f>] >> startxref 0 %%EOF 150 0 obj << /Metadata 147 0 R /Pages 143 0 R /Type /Catalog /PageLabels 141 0 R >> endobj 151 0 obj << /Filter /Standard /R 2 /O ( UV.`Dz-#_m_}g) /U (3 un 02$W5'rl) /P -4 /V 1 /Length 40 >> endobj 168 0 obj << /S 672 /L 813 /Filter /FlateDecode /Length 169 0 R >> stream Complete the fields below to download the kit or click the button below to have it sent to your address. Had it back in a little over a week. Works great now! 0000004446 00000 n OxygenPlus Medical 2019 Powered by Shopify, Portable Concentrator Parts & Accessories. She gave me a good day to come in, Thursday. If I have need any further help in the future I will use them again for repair services. So, I used Altra and had wonderful experience. 0000001985 00000 n 0000007575 00000 n Will be back whenever I need service, highly recommend them. Y'all are great so far! I arrived yesterday morning, within 10 minutes, I was informed the machine was still in warranty time frame. thanks again, bill grooms. My concentrator works as good as new. Any question dont hesitate to ask. Our technicians are certified and we offer a free shipping label. He did and did some testing and found the part I needed. Unbelievable service from Altra, the repair service they provide for the owners of a CPAP machine is unparalleled. Terrific! Good and quick service. 0000002335 00000 n Delivering purified oxygen through a mask or nasal cannula, 2022 iFixit Licensed under Creative Commons Privacy Accurate Biomed Repairing Ventilators for COVID19 Pandemic, Respironics Cough AssistService Provider, Up to 1 LPM at 95.0% +0.5%/-3% 2 LPM at 90% +5.5%/-3%, -4 F to 140 F (-20C to 60C) 15% to 95% humidity. Was in over the holidays with my bi-pap machine, after some issues, Bob the owner came in the next day and corrected them. It was after hours and Tony text me within 15 min. Altra Service provides fast and affordable repair and maintenance for all of the U.S. We service most CPAP machines, oxygen concentrators, and much more. These guys are great. It doesnt get any easier than that! Oxygen concentrators are typically used to treat patients with breathing disorders or with a lower concentration of oxygen in their blood than normal. They responded to my questions promptly, kept me informed as to how the repair was proceeding and bent over backwards to deal with some special needs that I had. I'll make the drive! 8(!KJ_.Cv"*)It4! [!St YOX9Gcn_9z|er=1lklA?p^:LJ=K:/iQ^Rh_kK@Hsyi}Ccuu_Z'C0 vjKAc{*-RY#i\%9wu\';lR8I*UI fwLGAXxpF.j dg0H(\ Removing nitrogen from the air through sieve beds and a filter, 5. Click schedule service,complete the information, and click submit. Educate yourself with our Oxygen Therapy Info Kit. So since they charged me such, they have gained a customer for the rest of this life, I have. 0000002593 00000 n See you Tuesday! 0000013581 00000 n TZ3/X@ko/J2zA1VR Highly recommend!

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