ebay buyer account suspended

2021/05/21

} For these reasons, at the end of the day, it's best to follow the process that eBay provides to you, even if it seems frustrating or slow. Magento 2.0 suspended reinstated sellers account Do you have existing listings where this is an issue? eBay will place a hold on your account if you have one of the following issues: How to resolve payment issues with eBay Fix any payment issues you have on your account. Listing banned items or committing a crime. How to resolve problem transactions with eBay. Think of them as your business partner. Heres a summarized version of the 3 steps above: If your account has been suspended, eBay will send you an email with the information regarding the suspension period and steps to take to reinstate your account.

If you get to know of the mistakes on your part while selling on eBay, the possible reason behind the suspended eBay account, pretending to be naive, and acting unaware of the situation is not something that you should do! activeNav = ""; When you receive a case in the customer resolution center, do what you can to resolve it. While eBay does what it can to suspend any sellers who are acting in violation of their terms, these people can be very skilled in covering their tracks. Describe the product as-is so the customer knows exactly what to expect and so that those expectations are met. if (document.MAX_used != ',') document.write ("&exclude=" + document.MAX_used); Make sure you connect with the eBay resolution center and communicate clearly. You want the person youre speaking with to be on your side. Dont transact or communicate with buyers outside of eBay. You can also face the issue when youre a new seller. eBay accounts getting permanent suspension usually happens when theres a severe violation of policies set by eBay.

If eBay hasnt reinstated your account, call them. document.write ("&loc=" + escape(window.location)); } what will i do then when previous account has been suspended? } Additionally, PayPal may suspend bad eBay sellers who are also using their services because they dont want these sellers to hurt their reputation in a way that they may have done so to eBay. In order to recover from a suspension, its important to have a good understanding as to why you were suspended. At first I thought it was because I hadn't logged in for some time, but after going on the support chat they wrote that my account was suspended due to my account being a threat to their community. return element; eBay does this to protect themselves from losing money. //]]>-->, 2. activeNav = "sml-open"; - Item listings have been removed. mask.addEventListener( "click", function(){ So, we've been talking about this for some time, but it seems that even in 2022 - eBay account suspensions are still rampant. Can you sell on eBay again after an indefinite suspension? addClassName( sQuery('body'), "pml-open" ); If you fail to upload tracking info at all, eBay may assume that you dont have the ability to properly manage your business, or you arent using a tracked shipping service. Dont overpromise on quality. Not all suspensions from eBay are the same. If you go with this option, the real name will already have been registered, so your identity will remain anonymous to eBay. Usually, the suspension period is a set timeframe of 7 days, 10 days, or 30 days. The most important part is to assemble every possible document that can prove that your suspension was unwarranted. Theres not one but many reasons that may lead to your eBay account getting suspended. Your goal should be to build a long-term, trusting relationship with eBay. activeNav = "pml-open"; The managed payments by eBay happen to be one of the best introductions that can save you from the issue. if(currentNav=='toggle-slide-left'||currentNav=='slide-menu-left') Start at eBay's holds, restrictions, and suspensions page and read the information there. Even if you think the customer is being unreasonable. Failing to pay eBay. eBay and PayPal became independent entities in 2015, but they still have a tight relationship. Try getting better at services and order fulfillment standards because eBay may never reinstate your suspended account if you dont. Opencart }

Typically, this happens for the most extreme cases, like selling illegal merchandise on eBay, for example. More on this later. Many buyers check the estimated delivery date before making a purchase on eBay, so its important that you honor that. Sellers often try to pull stunts that they shouldnt be doing to get to it. 16 Feb 2022, How to sell books on eBay " Getting the eBay Account restrictions can prevent you from taking the Best Match position on eBay. activeNav = "smb-open"; What works much better, in almost all situations, is this. Typically, this happens for the most extreme cases, like selling illegal merchandise on eBay, for example. If you didn't find this list soon enough, you may find yourself on the wrong end of selling restrictions or a suspension. } }, Blog ebay What, Why and Hows of eBay Seller Account Suspension, What, Why and Hows of eBay Seller Account Suspension. } If you did something wrong, theyll probably tell you that your account cant be reinstated. In this case, wait about a year, then contact eBay and pitch the. if (document.mmm_fo) document.write ("&mmm_fo=1"); Even if you were in the wrong, let them know that youre aware of this and explain to them how youll take steps to ensure that it wont happen again. You shouldnt panic. So plan a proper strategy to fulfill orders by stocking inventory, planning shipment, and avoiding order cancellations at all costs. How to resolve a banned item listing on eBay Look througheBays restricted item listbefore listing an item to make sure you arent violating their terms. /* hide active menu if mask is clicked */ activeNav = "pmb-open"; Ultimately, eBay wants to protect their brand, which means theyll take action (in the form of account restricitons) against anyone who isnt behaving withintheir listing guidelines. if (!document.MAX_used) document.MAX_used = ','; I've had no problems whatsoever. And here's the response from a second eBay live-chat rep: The seller's online persona is "Super Geeked," a longtime eBay user (buyer and seller) who also has accounts on Poshmark, Mercari, and Etsy. Start managing eBay Multichannel selling on Shopify, BigCommerce, Opencart, Prestashop, WooCommerce, or Magento store. Doing so quickly is essential in maintaining customer satisfaction within their marketplace. Profiting from others ideas or copyright material is forbidden on eBay.

The last thing that you want to deal with as you ascend to new heights is an interruption in your ability to sell. Do any of these things and your selling will be restricted. People are selling illegally obtained items, not shipping the items that were purchased, stealing identities to create eBay accounts, and. He has previously worked for Shopify Stores to discuss his work, contributing to store development. document.write ('&cb=' + m3_r); } eBay says, We dont allow replicas, counterfeit items, or unauthorized copies to on eBay.. In other cases, things get more complicated. Once you receive indefinite suspension, you have the following options: So, can you sell on eBay again after an indefinite suspension? sQuery('.close_btn_wrap .close-menu').onclick=function(){ Once completed, connect with the eBay resolution center with all the relevant data and records to support your claim. if(currentNav=='toggle-slide-bottom'||currentNav=='slide-menu-bottom') { You may be asked to provide various forms of identification, to sign documents, or to take other steps that eBay feels are necessary to ensure that you are who you say you are, that eBay knows who you are, and that you're an asset, rather than a liability, to eBay and to eBay shoppers. ga('create', 'UA-63841461-1', 'auto'); Theyre policy violation warnings. function sQuery(query) toggleSlide = document.querySelector( ".slide-menu-left" ); Draft the mail and re-read to ensure if that is the kind of mail you would happily receive. eBay can see most of the problems that occur in your transactionsnegative feedback, late shipments, late deliveries, refund or exchange requests, and of course complaints to eBay customer service. /*****function for checking class********/ if(currentNav=='toggle-slide-right'||currentNav=='slide-menu-right') Carefully read any policy update emails from eBay to make sure youre up to date on how their policy changes might affect your business.

The same holds true for the employees working for eBay. mask = document.createElement("div"); Selling outside of eBay. These alerts should be considered important because eBay sees it as a violation of their terms, and if you continue violating eBays terms, they may simply suspend your account rather than continue to issue these warnings.

", Here's exactly how to find Hot eBay Niches. When youre ready to make the call, heres eBays customer support number: Remember, also, that its important to be honest about your situation. { They want you to do well its how they make money. In looking for ways to un-suspend your eBay account, you might come across some services, websites, or tutorials on how to outsmart eBay. addClassName(this.parentNode.parentNode.getElementsByTagName('ul')[0],'active'); { - Your eBay account has been suspended.

element.className = element.className.replace( Keep cool and do not lose your calm demeanor when discussing the situation with the officials.