ilable to US-based employeesChan

2021/05/21

Available to US-based employeesChange location. Even then, there is no support if you need help. Research Summary. Job Types: Full-time, Contract, Temporary, Receive alerts for other Customer Service Representative (Remote) job openings. Powered by iRecruit. However, I did very much so feel micro-managed while I was there. We take a deep dive into what's impacting employee retention and what employees are looking for in their new role. ), Ability to sit for extended periods of time, Ability to successfully pass a background investigation and drug screen, Must successfully pass preemployment criteria testing and internet speed test. Click the checkbox next to the jobs that you are interested in. By clicking Agree, I consent to our data usage policies as stated. Prior call center or customer service experience highly desired, Effective verbal and written communication skills, Knowledge on how to operate a computer, use internet search engines, and navigate multiple windows/tabs, Ability to sit for extended periods of time, Ability to successfully pass a background investigation and drug screen, Must successfully pass preemployment criteria testing and internet speed test. The employee data is based on information from people who have self-reported their past or current employments at Senture. Actively listen to recognize opportunities to offer additional information to callers ensuring the caller and client has received the best customer service experience possible. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Actively listen to recognize opportunities to offer additional information to callers ensuring the caller and client has received the best customer service experience possible. SENTURE PROVIDES BOTH INBOUND AND OUTBOUND PREMIUM CUSTOMER CARE CALL SUPPORT TO VARIOUS FEDERAL, STATE, AND COMMERCIAL ACCOUNTS. There are no openings at the current time. Attention to detail and craftsmanship. Why do people leave their jobs? Glassdoor is your resource for information about the Work From Home benefits at Senture. At Senture our mission is to Encourage, Empower, and Enrich the lives of those that work for us and those we serve. Below is a list of our current openings. The Call Center Rep will use various web-based systems to answer customer inquiries. Verify customers information, making corrections and updates as needed. Outbound calling for surveying to obtain client specific information. We have 18 years of experience developing and managing customer service programs for clients such as the Defense Health Agency TRICARE program, the Centers for Medicare & Medicaid Services, Coventry Healthcare, Department of Veterans Affairs, and MAPD/PDP Beneficiary Care for large payor organizations, 12 states providing COVID testing, vaccine registration, unemployment insurance and rental assistance and several other non-healthcare-related programs. We take pride in our commitment to your learning and development. It was a stressful experience but an experience nonetheless. Representatives are expected to provide exceptional customer service while following protocols and guidelines. Have you worked at Senture? var d = new Date() The Call Center Reps will provide both inbound and outbound call support to our various clients. Help us make this company more transparent. Sorry, this listing is no longer accepting applications. The data presented on this page does not represent the view of Senture and its employees or that of Zippia. Senture may also be known as or be related to Senture and Senture, Llc. To help guarantee a dependable flow of cash later in life, countless employees depend on employer-financed pension plans. They will work with you on your schedule and take time training you to make sure that you are good at your job. LIFE AT TRILOGY: Unsure if this role is a good fit for you, or just want an opportunity?

Senture is in the telecommunications industry. comserve The Call Center Reps will provide both inbound and outbound call support to our various clients. The company provides inbound and outbound premium customer care call support and related services (e.g., customer service; help desk; database design and management; interactive website design, development, and hosting; correspondence and e-mail processing; literature fulfillment; and order processing). We'll be sending you new jobs as they are posted. Zippia gives an in-depth look into the details of Senture, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Senture. Try another search query or, Consumer Services Consultant in London, Kentucky, New research shows how to set pay for remote employees. Senture competitors include King TeleServices, ILD TELECOMMUNICATIONS, AnswerNet, PCCW Global, OnBrand24, MTN Ghana, ACD Direct, Five Star Call Centers, TeleDirect, Answer Quick Telecomm, Argo Contact Centers, Yourtel Wireless, AST, InterMedia Advertising, Northland Communications, S4 Communications, Vyve Broadband, ETECH Communications, Spectrotel, Westpark Communications. My health issues were spread around like wildfire. Conducts social history assessments and monitors mental health status of patients. Document each customers inquiry information into a database. Your focus will be on, teaching and coaching Retail Store Managers, and inspiring sales staff to expand their knowledge on new phones, accessories and plans. THE EMPLOYEE IS RESPONSIBLE FOR HAVING RELIABLE CABLE INTERNET THAT MEETS MINIMUM SPEED REQUIREMENTS. A member of the recruiting team will review the multiple contracts available at Senture and help determine which is a best fit for you. C) Salary.com using cookies (as described here) to refine and tailor the website visitor experience. Verify customers information, making corrections and updates as needed. Our existing available capacity and infrastructure provide more than 3,400 seats capable of supporting over 6,800 CSRs. Dont worry, we have more. On average, employees at Senture stay with the company for 2.2 years. Support ongoing changes and maintenance of the IBI solution including bug fixes, change requests, performance tuning and administration activities. https://www.ondemandassessment.com/link/index/JB-8AGNAO4M4?u=1027207. Claiming and updating your company profile on Zippia is free and easy. Working At Professional Home Health Care Agency Inc, Working At Ambulance Inc. of Laurel County, Working At Cumberland Valley National Bank and Trust. Prior call center or customer service experience highly desired, Effective verbal and written communication skills, Knowledge on how to operate a computer, use internet search engines, and navigate multiple windows/tabs, Cable Internet that meets minimum speed requirements (Satellite internet or wifi is not acceptable. Ready to learn more? Transform pay with our enterprise-grade comp platform, Automate compensation with our full-suite solution, Payscale's employer-reported salary data network, The world`s largest employee-submitted pay database, Annual survey salary data from HR industry publishers, The crowdsourced compensation data API for developers, 100% company submitted data from 2,000+ businesses, Schedule a personalized demo to feel the power of Payscale, Find salary information for similar job titles and locations, Comp Planning Business Case Pitch Deck By clicking Download Pitch Deck, you. If you have any questions, please contact me at 956-270-1003. Pay increases are a top concern for 2022 to attract and retain talent, Temporary employee laws: A guide to hiring contract roles, What to include in a termination letter: Template and examples, How to Manage Your Time and Prioritize Your Workload. By agreeing to submit your resume, you consent (in accordance with our Terms of Use and Privacy Policy) to: Should you have any questions or wish have your information removed from our service, please contact us here. Share your experience anonymously. You're told that you will be making a certain amount, and that you won't have to carry their horrible insurance plans, which turns out to be a ploy to bring in the numbers they need. For more information, please contact Michael Bryant, Director of Business Development, by phone at 606.330.2502 or by email at michael.bryant@senture.com. London, KY 40741 Outbound calling for surveying to obtain client specific information. Copyright 20082022, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Current Benefits Service Representative in Williamsburg, KY, Kentucky, Current Ombudsman in Monticello, KY, Kentucky, Customer Service Representative salaries ($25k), Assistant Account Executive salaries ($39k). All Rights Reserved. We pride ourselves on our high level of customer care and care significantly about our employees. Copyright 2022 staff-1.com/workspread . Responsibilities may include: Please Note: This posting is for Work at Home positions only. The pay is great, benefits are good and the staff is incredible. Our Fair Pay score for Senture is 4. The most common ethnicity at Senture is White (76%), followed by Hispanic or Latino (9%) and Black or African American (7%). New research shows that each woman experiences the disparity of gender pay gap in different ways, depending on her position, age, race and education. Founded in 2003, Senture is an established company that loves to hire graduates from Eastern Kentucky University, with 46.2% of its employees having attended Eastern Kentucky University.

The Call Center Rep will use various web-based systems to answer customer inquiries. The management is horrid to them. After extensive research and analysis, Zippia's data science team found that: 64% of Senture employees are women, while 36% are men. Representatives will be provided with the equipment, training, and support needed to ensure they are successful. A) Salary.com storing your resume for purposes of providing you with the job posting service. With a defined Read more, Streamlined solutions for every step of the compensation management journey, Continuously updated compensation datasets from Payscale and our partners, Flexible, customizable services and support for Payscale customers, End comp guesswork with our free job-pricing tool, From collection to validation, our data methodology delivers certainty, Meet the leaders dedicated to empowering better conversations around pay, Track and compare wage-growth by city, industry, company size, and job category, Access helpful tools and insights for career planning and salary negotiation, Explore real-world career trends and advice from the leaders in compensation, Uncover detailed salary data for specific jobs, employers, schools, and more, Take our salary survey to see what you should be earning. Find your market worth with a report tailored to you, No results found. babylon Senture has established itself as a great place to work in Kentucky, and it is number 4 on Zippia's list of. Help other job seekers by rating Senture. This is the most unorganized place I've ever worked. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. 460 Industrial Boulevard (606) 877-6670 We apply these comprehensive knowledge management practices to prepare content for both live and self-help channels, populate that content ensuring that CSRs are equipped to resolve inquiries during the first contact and are also trained to promote self-help or assist when customers transition from self-help to assisted support. Once an application is submitted, a recruiter will reach out to review your background and experience. Step-By-Step Pay Equity Analysis Guide Product Guide By clicking Download Product Guide, Do you know what your employees really want for the holidays? Representatives will be provided with the equipment, training, and support needed to ensure they are successful. It takes about 6 months to get onto the program, depending on which contract you're on and how quickly you catch on. Responsibilities may include: Please Note: This posting is for Work at Home positions only. From compensation planning to variable pay to pay equity analysis, we surveyed 4,900+ organizations on how they manage compensation. J & K Loans and Tax Service, Rio Grande City, TX. No job listings match your search criteria. Before you decide whether variable pay is right for your org, get a deeper understanding of the variable pay options and the cultural impact of pay choices. WE PRIDE OURSELVES ON OUR HIGH LEVEL OF CUSTOMER CARE AND CARE SIGNIFICANTLY ABOUT OUR EMPLOYEES. More work from home positions would be a plus. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets.

Perform varied production tasks under the regular direction of the Supervisor and/or lead person, including but not limited to scheduling, threading and.