grand palladium white sand resort & spa tripadvisor

2021/05/21

What are some restaurants close to Grand Palladium White Sand Resort & Spa? Our bathtub was damaged and needed to be replaced. We went with another family, 7 in all and we all had a blast. For guests' safety, the property includes a smoke detector and a security system in each accommodation. And the food served from the teppanyaki table was delicious, not mention the extreme skill of the chef with all his tricks. The beach before the water level is pristine, but once you enter the water you regret it, even with sea-faring shoes equipped. Thank you again for your recommendations. For our entire team it is and always will be a pleasure to serve you with whatever you need. We hope you will visit us again very soon. PRICELINE, PRICELINE.COM, NAME YOUR OWN PRICE, EXPRESS DEALS and TONIGHT ONLY DEAL are service marks or registered service marks of priceline.com LLC. Registered guests are the only ones allowed to be in guestrooms. Since it was so big, it was a little inconvenient to go back and forth from the room. Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM. Pamper yourself with a day at Zentropia Palladium Spa & Wellness, where you can enjoy mani/pedis, hydrotherapy, and deep-tissue massages. Best regards. The pancakes, waffles and French bread were divine, and the fruit on them unquestionably fresh, but also different every day. Bahia e Brasia I had it on my first night, and it still remains a favourite memory of mine. Guests can enjoy drinks at the bar. All of the food was so fresh and full of flavor. Thanks to your comments and the small inconveniences encountered during your stay we will strengthen our areas of improvement, so that the next time you visit us we can provide you with a better service. Please check you have entered your email address correctly. This property accepts Visa, Mastercard, American Express, and cash. Italian restaurant is so good and service is excellent. The recreational activities listed below are available either on site or nearby; fees may apply. Beautiful resort. Thank you so much for allowing us to host your most recent holiday in the Riviera Maya. Brenda Basilio GIFT Advisor. Block 56 overlooks pool, not sure if you can pre-book this though? All were good but buffets were really amazing. A few things they could do better, Internet terrible then they want to charge you $15.00 a day for faster internet outrageous ! Thank you for trusting us to spend your holidays during your visits to the beautiful Riviera Maya, we could fulfill your expectations this time. 32-inch flat-screen televisions come with premium cable channels and pay movies. I would spend at least 2 hours in here every night, laughing for at least 1 hour of it, at the hands of Diego's greatness. It has been a great pleasure to welcome you home and to know that we have completely exceeded your expectations. Get the best deals without needing a promo code! by Kenia Rodriguez, Dear Mr. Mark, It was the best resort we have ever stayed at, everyone was nice! The pools are nice and the outside atmosphere was nice as well. You're getting the lowest possible rate We Promise Opens in a new window. Best regards. For reservations, contact the property before arrival using the contact information on the booking confirmation. It was an absolute pleasure hosting you! We are very happy to know that you were able to visit all our resort, in more relaxed areas and others a little more crowded, but always with the best service attitude for all our guests. Along with a restaurant and a coffee shop/caf, there's a snack bar/deli on site. Thank you very much for choosing us for the first time, at Grand Palladium White Sand & Resort Spa it has been a pleasure to welcome you. Are any cleaning services offered at Grand Palladium White Sand Resort & Spa? That man single-handedly kept a room of xboxes pool tables and a table tennis table fun, clean and most importantly safe. The caramelised pineapple completed the meal with a sweet kick, and was the perfect accompaniment. Exact hotel, airline and rental car company are shown only after booking. We want to have a second chance to delight you as you deserve and to regain your trust. See more questions & answers about this hotel from the Tripadvisor community. Best regards. Grand Palladium White Sand Resort & Spa All Inclusive offers free buffet breakfast every day from 7:00 AM to 11:00 AM. Tripadvisor performs checks on reviews. You need to reserve but its great if you like sea food! Our favorite restaurants were the Japanese and Brazilian. Marvelous service with a smile and great food! Typically, my days would consist of waking up at 8am, and heading down to La Dalia, the buffet restaurant for breakfast. We appreciate your kind feedback and we are delighted to know that you noticed the 2 restaurants we renovated as we always look on ways to improve our services and we love it when this is recognized. Dear perryv790. It was great first stay at the Palladium , and it was entertaining, relaxing and refreshing Staff members were very nice people , always willing to help From front office to restaurant , and to house keeping we were provided with great service Loved our 7 days stay at Whites and Sand Food is amazing , beaches are clean with lots of water sports. Taxes and fees that are shown are estimates only. Food mediocre at best , two days we had to ask for face cloths , tv should have more American channels in English some of the wooden walkways were in disrepair , very dangerous when railings on walkway bridge rotten , a lot of walking to and from restaurants food cold a lot of times, money better spent on a cruise !

Every day they welcomed you with a huge smile, and eventually, it was like saying 'buenos dias' to an aunty, not a front of house. Does Grand Palladium White Sand Resort & Spa have any great views? Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. That man had such a profound impact on everyone who entered the club, it's indescribable. The room looked outdated but was okay. We are working every day in order to improve our services and we really appreciate all comments that help us to be a better hotel. A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in. The service is simply extraordinary! Rules about all-inclusiveness were also vague. Send me emails with travel deals, special offers, and other information. My son can be picky but he ate everything. Restaurants are on different sides of the resort and buggy shuttles only circulate around certain areas and only every 10 minutes. Yes, Grand Palladium White Sand Resort & Spa offers airport transportation for guests. 3. Which room amenities are available at Grand Palladium White Sand Resort & Spa? I suggest you take the Segway tour the first day. Thank you for sharing your review about your stay at Grand Palladium White Sand Resort & Spa. The fees and deposits listed below will be charged at the time of service, check-in, or check-out. The entertainment at night was not offensive, but I found it easier to make fun of than to throw myself. Please fix the following errors to continue: "It was the best resort we have ever stayed at, everyone was nice! Kind regards, Best regards. We took it on the last day and it was great but all of us thought it would have been better early on so we could get to know the resort better since it is do large. It has been our pleasure to serve you, we hope you will honor us with the privilege of being your hosts on your next visit to the Riviera Maya. I would return home at 00.10, to a well air conditioned room, and a slightly too small sofa bed, which didn't really matter, as I was so tired I slept anyway. After the black rice I ordered wasn't available, it was replaced with a seafood pasta, that was genuinely worse than my mother's pasta bolognese. Thank you for sharing your experience through TripAdvisor, your opinion is very valuable for us.

At 4.30, I would rely upon the unpredictable pool wifi to give me some entertainment, before preparing for potentially my favourite part of the day. Guests can enjoy drinks at the bar. Cannot be more then 28 days between check-in and check-out dates. Day by day we work to turn customers into fans and we are glad to read that Maydali has given you a unique experience and total hospitality. Airport (CUN) airport, the closest popular airport to the property. Hospitality Advisor, The staff are very welcoming & always make sure you are catered for. We are delighted to know that the gastronomic offer of our themed restaurant "La Lola" fascinated you and that Hector's service was unparalleled. Secondly, this review is going to be very in depth, so if you are looking for a 2 minute skim, keep scrolling. After, I would sit around/in the pool from 9am-1pm, somewhat impatient for something to happen. more. Posted by Mark, from Gilbert on Mar 7, 2022, Mar 8, 2022 Food, friendly and helpful staff, so clean and immaculate. Guests are required to show a photo identification and credit card upon check-in. Simply walk outside to feel the sun on your face at the white sand beach. Reservations are needed for massage services and spa treatments. I did not like the buffet food a few times it had a metallic after taste The food service hours are also very inconvenient for someone on vacation, and there is a room delivery charge for room service. Best Regards, Posted by a verified traveler on Dec 8, 2019, Dec 9, 2019 br/ Please note that no refunds will be given in case of early departure.Please note there will be a Gala Dinner Christmas & New Years Eve (24 of December and 31 December) that will be mandatory to include in your room rate due to the holidays. Brenda Basilio GIFT Advisor. Review collected in partnership with this hotel, There are more places to choose from in the, grand palladium white sand hotel akumal, grand palladium white sand resort and spa, grand palladium white sand resort & spa, palladium white sands, grand palladium white sands resort. It takes you to all parts and with the big tires, you get to go on the beach too. If there is anything else that we can do for you, please do not hesitate to contact us. Open daily. A private beach, a full-service spa, and 6 outdoor pools are all featured at this all-inclusive property. This property is all-inclusive. priceline.com LLC is located at 800 Connecticut Ave. Norwalk, CT 06854. Hospitality Advisor. Guests can enjoy drinks at the bar. br/ Supplement of USD 50 per person per day for wet areas of the Spa. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Weve been to other portofino restaurant but the one at grand palladium riviera Maya is excellent and our service Maria is very polite and efficient, Dear MamaMia0731, Thank you very much for your comments about your stay at Grand Palladium White Sand Resort & Spa. Kind regards, Dear Eric, No pets allowed, but service animals are welcome, Service animals are exempt from fees/restrictions, Staff temperature checks are conducted regularly, Temperature checks are available to guests, Bed sheets and towels are washed at a temperature of at least 60C/140F, Commonly-touched surfaces are cleaned with disinfectant, Property confirms they are implementing guest safety measures, Staff wears personal protective equipment, Protective clothing is available to guests, Property follows sanitization practices of Intertek Cristal (3rd party expert - Global), Guests are provided with free hand sanitizer, Property confirms they are implementing enhanced cleaning measures, Individually-wrapped food options are available, Individually-wrapped food options are available for breakfast, Individually-wrapped food options are available for lunch, Individually-wrapped food options are available for dinner, Individually-wrapped food options are available through room service, Gap period enforced between guest stays - 24 hours, A tax is imposed by the city: USD 1.5 per accommodation, per night, Facilities fee: USD 50 per person, per day and includes use of: sauna; spa, Grand Palladium White Sand Resort All Inclusive Kantenah, Grand Palladium White Sand All Inclusive Kantenah, Grand Palladium White Sand Resort & Spa All Inclusive Kantenah.

It's the smallest buffet but by far the best of the resort. It will be our pleasure to welcome you again in beautiful Riviera Maya! Smoking is allowed in designated areas at this 4-star Kantenah property. I'm sure you can see where this is going. Kids stay free! This was fantastic, and aided by the humongous pool, it allowed everyone to have fun in the pool, without being cramped. From 3-a-side, to 12-a-side, it provided the perfect run-up to dinner, as you burnt off the excess calories of the buffet, whilst having a friendly yet sometimes surprisingly competitive game of football. Warmest regards, Posted by a verified traveler on Dec 20, 2015, Jan 2, 2016 Jan 12, 2022 Chang Thai I was in a particularly bad mood, and the shaking beef completed inverted it. Sports complex: Football pitches, as mentioned before, were pristine. We hope you will visit us again soon to continue enjoying our culinary offerings and service. First of all the hotel is massive with 4 different sections (Kantenah, Colonial, White Sands, Riviera). The property offers various recreational opportunities. There was always a person ready on the desk to hand out the equipment. It is great to know you enjoyed the facilities and the food. Even knowing that your experience did not achievement to impress you, we are grateful to you for share your evaluation, now we have the opportunity to know our areas of improvement. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. After only few days she knows what we like and take and she even bring our orders before we ask. La Adelita - This theme restaurant specializes in Mexican cuisine. I can't think of one thing I didn't like! Use of this Web site constitutes acceptance of the Travelocity User Agreement and Privacy Policy. The grounds were well maintained, our room always met my expectation, clean and always restocked. They were lots of mosquitoes by the mangroves, and miscellaneous trash along the pathways is outside. Best regards, The restaurants were great! Airport shuttle services are not available at Grand Palladium White Sand Resort & Spa All Inclusive. Don't forget your sunscreen! The restaurants were understaffed, but those who were there could not be faulted, except maybe by their seeming desperation to get a good review out of you (which happened nearly with nearly all staff members). Is parking available at Grand Palladium White Sand Resort & Spa? Grand Palladium White Sand Resort & Spa All Inclusive is 6.4 mi away from Kantenah. Thank you very much for sharing your vacation experience at Grand Palladium White Sand Resort & Spa. There was however a hut where you could loan out, for no additional price, different forms of pool entertainment, including volleyballs, American footballs and the like. Outdoor shower was lovely. This property is on a private beach. The service in here was variable. However, I did learn after 2 or 3 days that the sausages and bacon here were taken in the American style, which is fair enough, but still meant I didn't want to eat it. *Priceline Name Your Own Price and Express Deals services are different from published price services. We had to wait 45 mins to get our table, whereas in other restaurants it was maximum 5. We hope that on your next visit to paradise, you will choose us again. As a result, everyone would gravitate towards the swim-up bar, where I met numerous friendly people similar to me. 2.Sumptuori You could go to Sumptuori twice and have two different meals, as sitting at the teppanyaki table means you get whatever food comes, but just sitting at a normal table opens up the menu. CST# 2083930-50. Guests can make use of the in-room coffee/tea makers and minibars. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. all the steps were very much welcome in helpful and ready to assist. All material herein 1998-2018 priceline.com LLC, all rights reserved. More, 4-star beachfront property near Half Moon Bay. Activities and facilities/equipmentAll non-motorized water sports are included. Claim your listing for free to respond to reviews, update your profile and much more. We recommend calling ahead to confirm details. 7. by Rosa Rivero/ Hospitality Manager. The spa is open daily. Full of native tropical plants and trees, you feel they really tried to preserve jungle. All the meat that came out was tender, if overly salty, for my taste buds at least. Own or manage this property? The food was good and lots to do! Best regards. Pools are great and choice of restaurants is good. Grand Palladium White Sand Resort & Spa All Inclusive offers 264 air-conditioned accommodations with indoor private spa tubs and iPod docking stations. Had glass shatter on us on their golf cart transport and no one cared. by Kenia Rodriguez. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. The additional charge will be 70 USD including tax per person. I can confirm this is well worth your time to eat at. " Hospitality SR Advisor.

Front desk staff will greet guests on arrival. Regina Nez. by Rosa Rivero/Hospitality Manager. I did not like that the trolleys did not come as frequent as stated Dear robertpE7784DG, Thank you very much for your comments about the good attention you received at Grand Palladium White Sand Resort & Spa. Thanks again for your time and for the affection expressed in your thanks to our staff, we hope to continue sharing many special moments with you. Does Grand Palladium White Sand Resort & Spa offer any business services? The breakfast there was, for the most part, excellent. Xel-Ha is a must! There's fun for all ages with a children's club and mini golf, and families will appreciate the onsite laundry facilities.

It was really gorgeous! It will be a pleasure to serve you again. Regina Nez. This may not be a comprehensive list. For details, you can contact the property at the number on the booking confirmation. We deeply regret reading about the maintenance problem in your room and hope it was an isolated situation. All rights reserved. Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool. the place is always clean and the food perfect. The property offers a wide range of amenities and perks to ensure you have a great time. Brenda Basilio GIFT Advisor, Maria is very friendly and efficient. Dear hollieb802. Problematic to swim. Onsite food and beverages are included in the room price (some restrictions may apply). Extra-person charges may apply and vary depending on property policy, Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges, Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed, This property accepts credit cards and cash, Safety features at this property include a smoke detector and a security system. Best regards. Most days they would wait until 12, and blast loud music to the aquagym, which I found to be a bit tiresome, after the 3rd day of listening to the same overly bass-boosted songs on repeat ( I have discovered a new loathing for Mark Ronson and Bruno Mars singing Uptown Funk I didn't know I had within me). Hospitality Advisor. We would love to welcome you again on your next vacation. Kenia Rodriguez Guests under 18 years old are not allowed in the spa. It will not and you will be staring at mangroves your entire trip. After the shower drenched me with a decent pressure of water, dinner was always in order. I did not like the juices and majority of beverages because they tasted like diet/ made with splenda and unpleasant. All sales final. Portofino A firm last place.

Please note that all Special Requests are subject to availability and additional charges may apply. On behalf of the staff and management of Grand Palladium White Sand Resort & Spa, we would like to thank you for choosing us for your vacation. The meat varied in toughness, the pizza by and large was delicious, and of course, you were always spoilt for choice. Self parking is free. 5. Our mission is to turn customers into fans, and we are delighted to know that we have achieved this with you. Free WiFi Instead, I went to the Black and White Teen Club, or as I and the friends I made there called it, Diego's. Prices are the average nightly price provided by our partners and may not include all taxes and fees. The animation team received 7 new members I had never seen before, the restaurants had new waiters, more people in training and the like. Restaurants: (Ranked from subjectively best to worst): 1. My wife and I both got sick from the buffet (avoid the cheese and salami that has been sitting out there all day). 6. You'll be 4.4 mi (7.1 km) from Akumal Beach with a stay at this Kantenah property.

It will be a pleasure to serve you again. Dear Guest, I hope you could give us another opportunity and come back to let us show you the Palladium hospitality. I couldn't give you an honest opinion about the shows, as I never watched any the whole way through. Id recommend. We're happy to hear that you enjoyed your stay with us at Grand Palladium White Sand Resort & Spa. When visiting here you will never be short of anything you need highly recommend Great for all the family or couples. Safe to say the shirt didn't come home with me. Grand Palladium White Sand Resort & Spa - All Inclusive. Kind regards, Internet , food at restaurants , hot food at buffets , tv programming , check in had long line took awhile shouldn't happen. Does Grand Palladium White Sand Resort & Spa have airport transportation? Buffet under-replenished was a bad start, but it continually got worse. Hospitality Manager, Posted by a verified traveler on Apr 14, 2017, Apr 17, 2017 Please see our partners for more details. The breakfast staff in La Dalia were delightful. Last 2 days: All of a sudden, it seemed like people were hired from nowhere. Lizeth Arratia Regina Nez. Jesus explained everything very well and we never had to wait for anything. Free WiFi.

We are very pleased that on this first occasion you have received great service and all our attentions have exceeded your expectations, we will not disappoint you in the future. Once again, the front of house welcomed you back like an old friend, and you were seated with seconds of entering. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global). Hotels near Grand Palladium White Sand Resort & Spa, Grand Palladium White Sand Resort & Spa Rooms, Grand Palladium White Sand Resort & Spa Pool. You can enjoy a drink at one of the bars, which include 2 swim-up bars, a beach bar, and a poolside bar. A nightly turndown service is provided and housekeeping is offered daily. Sumptuori - This sushi bar specializes in Japanese cuisine. Thank you very much for choosing Grand Palladium White Sand Resort & Spa to host your most recent vacation in the Riviera Maya. She's almost part of our family! Hospitality Advisor. Nothing makes us happier than to know that you had an incredible time with our team and that our facilities and gastronomic offer have been to your total satisfaction. By the afternoon, it was evident that the animation team had done their bit for the day, and disappeared. Yes, guests have access to a pool, a fitness center, and a sauna during their stay. The bar staff there, from memory Roger in particular, were second to none. by Kenia Rodriguez, Dear Guest, All you can eat buffet was very well filled with different options and satisfying. I would take lunch at La Dalia again, which once again shone, the focaccia bread being a particular favourite of mine. We wish wed booked this earlier in our stay. I'll do a specific section for each restaurant later, so the following only applies to the buffet at La Dalia. In addition to a children's pool, other recreational amenities include a private beach, a waterslide, a sauna, and a fitness center. He was very attentive and friendly. Maydali, our waitress is fantastic! Overall, I would not stay here again. Brenda Basilio GIFT Advisor. We look forward to welcoming you again in the near future. Best regards. 100% recommend Poceido! Portofino - This restaurant specializes in Italian cuisine. This email has already been used to sign up with CONNECTED_THIRD_PARTY_NAMES. What are some of the property amenities at Grand Palladium White Sand Resort & Spa? Friendliness of the staff. Best regards. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. We were even surprised with a little live entertainment. Be prepared to WALK. Gratuities and taxesGratuities and taxes are included. David Calvo, Posted by Eric, from San Antonio, Tx on Nov 29, 2014, Jan 16, 2017 Sign in to see exclusive Member Discounts. All the disjointedness was lost: everyone had one clear job, and I believe if I had taken my holiday from 26 July onwards, I would have never been stuck for entertainment from the animation team. New 2BR/2BA Beachfront condo with pool and air-conditioning! It is and always will be a pleasure for our entire team to serve you. Walking past the pool, by 8am you could choose any bed you desired, which made a pleasant change to other hotels where nearly all beds would be reserved by towels before 7. Thank you for staying at Grand Palladium White Sand Resort & Spa, and for taking the time to share your experience.

Special requests can't be guaranteed and may incur additional charges. It was a solid meal, but not even in the same league as the aforementioned places. Again, we regret that this situation affected your overall impression of our Hotel and staff, nevertheless we would appreciate a second opportunity to show you that we can offer you the truly remarkable experience that you deserve. Certain facilities might have restricted access. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. Conclusion: A beautiful place worth visiting for 10 days, unless you're going specifically for an animation team, in which case go during the 'season' (late july-early sep). The staff was so friendly and helpful. As far as the sections, the Kantenah/Colonial main pool and beach had more going on as far as more people there, a kids pool/activity section, beach volleyball, etc. Bathrooms include shower/tub combinations with jetted bathtubs, complimentary toiletries, and hair dryers. I will go on about more of the facilities at the sports complex later. Open daily. Poseidon Faultless food. What food & drink options are available at Grand Palladium White Sand Resort & Spa? Dear 482delilahh. Yes, dry cleaning and laundry service are offered to guests. One child 2 years old or younger stays free when using existing bedding. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Free breakfast is served daily.

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