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2021/05/21

Zapier is the next best thing. 2022 Gainsight, The Customer Success Company. Hubspot Give your teams in Gainsight a deeper understanding of customers so they can help them lead them to success. By signing up, you agree to Zapier's terms of service and privacy policy. Import your customer usage data into Gainsight and use features like Adoption Explorer, CTAs, and more to analyze user activity and power processes that drive stronger adoption of your product. Get deeper insights into customer health and drive better outcomes for your customers. Effectively close the product-user feedback loop, Communicate product updates effectively to their users, Act on user insights to build a customer-centric product. Build powerful Gainsight automation and take your customer success processes to the next level. I'm a Pendo admin and I have an integration key, I'm not an admin or I'm not sure what to do next. Incorporate predictive signals from Einstein Prediction into your health model in Gainsight and analyze customer success activity and success plan data from Gainsight within Einstein Analytics.

Get the most comprehensive view of your customers with the integration between Salesforce Einstein Analytics and Gainsight. Essential features and onboarding to help you start and scale with Gainsight in as little as two weeks. Product Create elegant product experiences. Zendesk Salesforce Zapier

Better assess the health of your customers with the FreshDesk and Gainsight integration.

Monitor customer behaviors and adapt the customer journey in real-time. Gainsight is a CRM that helps businesses build deep and lasting relationships with their customers. Unify your customer data and create a holistic view of customers with Gainsights bi-directional integration with Salesforce.

Identify and align on expansion opportunities. Deliver proactive, preventative care that enables you to retain and grow your customer base. Customer Experience Identify trends across the customer journey. Our visual, drag-and-drop builder makes it easy for any business user to stand up Gainsight API integrations in minutes. This ebook takes a deep dive into how you might solve for challenges around customer experience.

2022 Gainsight, The Customer Success Company. Enrich customer health scores and more to ensure Customer Success, Marketing, Sales, and other teams have everything they need to proactively approach each customers needs. Business users across customer support, marketing, sales, revenue operations, IT, finance, and any other role across your organization can stand up powerful Gainsight automation. Access Zendesk ticket data in Gainsight's reports and rules engine. Revenue and Sales Drive a high performing renewals process. inSided Need to resolve issues faster by instantly routing tickets to support agents after they surface on Gainsight? Get even more from Gainsight by integrating with Zoho. 2022 Pendo.io, Inc. All rights reserved.

Escalate tickets to the account's CSM to collaborate and to resolve issues faster by escalating an issue into their workflow. Deliver outcomes without adding headcount. The largest community of product people online. Now, you can prevent churn, drive upsells, and scale mission-critical processes. Log customer email to Timeline from your Gmail Inbox and view upcoming calls-to-action (CTAs) directly on your Google calendar so that you can more easily stay on-top of your workload. Visit Gainsight.com to learn more about their products or visit their Customer Community to engage other professionals in customer success. Lift yourcustomer success processes to new heights with the Tray Platform. You can trigger automatic alerts in response to issues forcustomers in opportunity or risk states. Dramatically simplify API integrations with our Connectivity API product, get started building your own Tray connectors with the Connector Builder, and try out our new Authentication and Projects features and more.

Easy automation for busy people. Add key measurements directly into Gainsight from your application. Zoom By signing up, you agree to Zapier's .css-1ef52xd-Link[class][class][class][class][class]{all:unset;box-sizing:border-box;-webkit-text-decoration:underline;text-decoration:underline;cursor:pointer;-webkit-transition:all 300ms ease-in-out;transition:all 300ms ease-in-out;outline-offset:1px;-webkit-text-fill-color:currentColor;outline:1px solid transparent;}.css-1ef52xd-Link[class][class][class][class][class][data-color='ocean']{color:var(--zds-colors-blue-jeans,#3d4592);}.css-1ef52xd-Link[class][class][class][class][class][data-color='ocean']:hover{color:var(--zds-colors-night,#2c3266);}.css-1ef52xd-Link[class][class][class][class][class][data-color='ocean']:focus{color:var(--zds-colors-blue-jeans,#3d4592);outline-color:var(--zds-colors-blue-jeans,#3d4592);}.css-1ef52xd-Link[class][class][class][class][class][data-color='white']{color:var(--zds-colors-neutral-100,#fffdf9);}.css-1ef52xd-Link[class][class][class][class][class][data-color='white']:hover{color:var(--zds-colors-neutral-500,#a8a5a0);}.css-1ef52xd-Link[class][class][class][class][class][data-color='white']:focus{color:var(--zds-colors-neutral-100,#fffdf9);outline-color:var(--zds-colors-neutral-100,#fffdf9);}.css-1ef52xd-Link[class][class][class][class][class][data-color='primary']{color:var(--zds-colors-blue-jeans,#3d4592);}.css-1ef52xd-Link[class][class][class][class][class][data-color='primary']:hover{color:var(--zds-colors-night,#2c3266);}.css-1ef52xd-Link[class][class][class][class][class][data-color='primary']:focus{color:var(--zds-colors-blue-jeans,#3d4592);outline-color:var(--zds-colors-blue-jeans,#3d4592);}.css-1ef52xd-Link[class][class][class][class][class][data-color='secondary']{color:var(--zds-colors-neutral-100,#fffdf9);}.css-1ef52xd-Link[class][class][class][class][class][data-color='secondary']:hover{color:var(--zds-colors-neutral-500,#a8a5a0);}.css-1ef52xd-Link[class][class][class][class][class][data-color='secondary']:focus{color:var(--zds-colors-neutral-100,#fffdf9);outline-color:var(--zds-colors-neutral-100,#fffdf9);}.css-1ef52xd-Link[class][class][class][class][class][data-weight='inherit']{font-weight:inherit;}.css-1ef52xd-Link[class][class][class][class][class][data-weight='normal']{font-weight:400;}.css-1ef52xd-Link[class][class][class][class][class][data-weight='bold']{font-weight:700;}terms of service and privacy policy. Automate your business processes across applications. Were excited to announce a new product and features that drive enhanced connectivity and automation for enterprise velocity. Learn More . Power users love to utilize the Tray Platform to handle heavy-duty jobs that touch billions of events every day. by .css-1w19stu-ZapCard__authorName[class][class][class][class][class]{all:unset;box-sizing:border-box;-webkit-text-fill-color:currentColor;}.css-1w19stu-ZapCard__authorName[class][class][class][class][class]{color:var(--zds-colors-neutral-700,#403f3e);font-weight:700;}Zapier.

Instantly integrate Gainsight with your other applications and automate your workflows across them. Enrich your customer health scores by capturing the tickets being created and data points like customer status and priority, open tickets, and more. inSided Demonstrate value, manage your customers' experience, and deliver on your SLA commitments.

Ask questions, share your knowledge, and get inspired by other Zapier users. Seamlessly integrate the data you collect via Google Analytics into Gainsights data repository. Improve how teams work in both of the platforms. Google Analytics In Salesforce, your entire company will be on the same page with accessible customer data embedded into the Account and Opportunity form in Salesforce.

Increase efficiency by integrating Gainsight with your other applications. Integrate Gainsight with the tools your team uses most email and calendar. Learn More . Add community data to your customer 360 layout in Gainsight.

All rights reserved. 350 Bay Street, Suite 100, San Francisco, CA 94133//+1 (888) 623-8562, Terms and Privacy//Do not sell my personal information//Security. In Gainsight, youll get richer customer health scores to drive more impactful actions. Zoho Rally your entire company around your customers by collaborating with Sales, Finance, Support, or any other team. 350 Bay Street, Suite 100, San Francisco, CA 94133//+1 (888) 623-8562, Terms and Privacy//Do not sell my personal information//Security. Drive a culture of customer-centricity throughout Sales, Marketing, Customer Success, and beyond. hbspt.cta._relativeUrls=true;hbspt.cta.load(4734462, 'befcd430-b88a-487b-b5dc-817258a96724', {"useNewLoader":"true","region":"na1"}); The Gainsight Customer Cloud brings together all the technology you need to ensure your customers easily adopt your products and achieve their desired outcomes with your company. Aggregate and trend key metric from tickets over time and also use to drive predictive scoring.

For example: A reminder for a customer to sign up to the community, or notifications that flag sudden customer inactivity or a change in community behavior. Deliver proactive, preventative care that enables you to retain and grow your customer base. New. You can rapidly build powerful, multi-step workflows between any of your favorite applications. Google Manage learner's experience, and deliver educational outcomes. Customer Success Empower and enable your CSMs. Make managing your customer accounts even easier with the Gainsight App for Zoom.

Integrate Gainsight with the tools your team uses most email and calendar.

Need to drive cross-channel visibility by surfacing customer updates for performance issues across web, mobile, and any other channel? Or, you can consolidate data across multiple channels to build unified dashboards that provide a 360-degree view of the customer lifecycle. Our platform empowers you to seamlessly build integrations that connect any application across your tech stack without the need for IT support. Enhance your healthscores with the data from Salesforce to proactively address risks and supercharge your customer success strategies.

Salesforce Service Cloud

Let us show you how we can help improve yours. Include them in health scores to better track and respond to any changes in behavior. With this integration, youll more accurately measure customer health, forecast renewals, and drive proactive action.

Learn about automation anytime, anywhere with our on-demand webinar library. Executives Align on customer heath and opportunities. Deliver a world-class customer experience and boost retention with custom Gainsight integrations using the low-code Tray Platform. Connect any customer data with Gainsight including NetSuite with Celigos integrator.io. Augment customer data with detailed usage behavior such as login frequency, time in the application, features used, and the total number of users per account.

IT and Analytics Consolidate your Customer Data. Never miss a risk alert again with support data directly influencing customer health scores and powering proactive activities. Keep everyone aligned on whats best for the customer. Companies such as Cisco, Imprivata, and Genesys have standardized on Gainsight to improve retention, gain customer visibility, and improve customer outcomes for year-over-year revenue growth. Thank you for subscribing to exclusive content from Gainsight! Mike Atwood Executive Director of Client Success, Connect to anythingAccess every endpointAutomate any event, Visual and intuitive UX Clicks-or-code automationCollaborative development, Logical operatorsAdvanced capabilitiesReal-time logs, Elastic scalabilityParallel processingLog data storage, Secure (SOC2 II, GDPR, HIPAA)Built-in 2FA + full encryptionRole-based access, 25 Stillman Street

Align your entire company around the customer by integrating Gainsight with your other applications. New. Read the Zapier blog for tips on productivity, automation, and growing your business.

Login or sign up today to try it out. View key information like usage, customer health score, recent survey responses and other linked data from Gainsight and SFDC so your Support team can get a 360 view of your customer next to a live ticket in Zendesk. Keep your entire company aligned around the customer while increasing efficiency for your teams. Get a complete picture of customer health.

Quickly connect Tableau to your Gainsight instance for fast discovery and analysis on customer data.

SAP CRM Deliver outcomes without adding headcount. Give your teams in Salesforce access to critical customer information that will help them close deals. Explore the most complete ecosystem in customer success. Without an elite customer experience in place, your customers may renew, but they wont expand. Drive consistent processes using playbooks and prescriptive calls-to-action. Streamline your customer outreach with the Tray Platform. All rights reserved. Pull visitor and account metadata into Pendo to define user segments, and target in-app messages. Enhance both your support and customer success experience with the Zendesk and Gainsight integration. Subscribe to Customer Success Best Practices in Your Inbox. Services and support to ensure your goals become reality, Deliver a better product experience for customers. Salesforce Einstein Analytics Find out what it takes to get your app on the digital shelves. Youll need more than a Gainsight connector to make the most of your customer data.

CA 94107 Win in business while being human-first.

Celigo We offer enterprise-grade security that IT teams trust. Win in business while being human-first. This integration also gives customers the ability to search for and access Zendesk articles directly in your product through Gainsights Knowledge Bot. hbspt.cta._relativeUrls=true;hbspt.cta.load(4734462, '15157345-74e3-4471-9596-2d3cbc7560c4', {"useNewLoader":"true","region":"na1"}); Integrations can change the game when it comes to community success. Connect Pendo and Gainsight via Salesforce to push Usage data from Pendo, to be incorporated in broader measurements, and sales / customer success workflows. Outlook This integration also gives customers the ability to search for and access Service Cloud articles directly in your product through Gainsights Knowledge Bot. Enrich your customer data with insights from your CRM to add depth to your customer healthscores, drive CSM action, and much more. Gainsight's Community-Driven Product Feedback Loop, The Technology Stack for Customer Success Teams, Build automated flows to promote community engagement, Add community data to your 360 customer layout & health scoring. Centralize your existing customer data with the Hubspot and Gainsight integration. Help customers achieve their desired outcomes and never miss an opportunity to upsell or cross-sell. Create efficient processes that connect Gainsight with all your favorite tools, including Marketo, Gmail, HubSpot, Jira, Salesforce, Slack, Zendesk, Asana, Tableau, and more.

Your request has been received and well be in touch shortly! Pendo trademarks, product names, logos and other marks and designs are trademarks of Pendo.io, Inc. or its subsidiaries and may not be used without permission. By integrating inSided's customer success community with Gainsight, you will gain a holistic customer view to measurably improve your community engagement, promote further customer self-service, and drive product insights through ideation and customer feedback. The Tray Platform is built on elastic, serverless architecture so your workflowsautomatically scale, no matter how your data needs change. Have a look at our Gainsight integration, our platform and more! With direct views into critical milestones across the entire customer journey such as sales discussions, business reviews, and team performances to name a few, your CS organization can be sure all customer interactions are being captured. Thank you for subscribing to exclusive content from Gainsight!

Build reports, leverage Tableau functionalities like Advanced Visualizations, Collaboration, and Ask Data, and join Gainsight data with other data sources in Tableau. The Tray Platform offers a full library of pre-built connectors, data helpers, and custom logic operators so you can automate any process. Sync critical customer data between SAP and Gainsight to create a central view of your customers. United States, ADP Workforce Now & Google Calendar Integrations, ADP Workforce Now & Microsoft Office 365 Integrations, ADP Workforce Now & Microsoft Power BI Integrations, Atlassian Confluence & Microsoft Power BI Integrations, Adobe Creative Cloud & Google Drive Integrations, Amazon Athena Microsoft & Power BI Integrations. You can automatically deliver highly personalized emails based on product usage to increase customer engagement and promote users to self-service.

Learn More . Capture customer communications in real-time using Gainsight Timeline and the display peritant details from an accounts 360 directly within Zoom during customer calls to ensure that Customer Success teams deliver value to your customers during every interaction. Give your customer data a boost with the insights from your CRM.

View key customer success insights alongside tickets. IT and Analytics Consolidate your Customer Data.

Never miss another red flag with support data enriching your customer health scores and driving proactive customer success activities. Customer Success Empower and enable your CSMs. Pipedrive We are SOC 2 Type 2-certified, and compliant with data privacy regulations, such as CCPA, GDPR, and HIPAA. Bring efficiency to your customer-facing teams and drive outcomes across your entire customer portfolio. Gong.io

Provide your customer-facing teams with enriched analytics to drive proactive action with their book of business. Pendomonium 2022 registration is now open -. Essential features and onboarding to help you start and scale with Gainsight in as little as two weeks.

Experience the complete customer ecosystem that supercharges your customer success strategies. Get a complete picture of customer health. Need to automatically generate new projects in your success plan for key customer success activities such as new implementation and follow-up calls?

Use the bi-direction integration between Gainsight and Salesforce to sync critical customer data and take action using the powers of both platforms.

Video courses designed to help you become a better Zapier user. Unify the customer data from Salesforce with other sourceslike support tickets and usage datato create a centralized, 360-degree view of your customer. Zapier moves info between your web apps automatically, so you can focus on your most important work. Download our quick Cheat Sheet to find out how. Tableau

// Zendesk. Identify and align on expansion opportunities. Segment The Tray Platform enables better cross-team collaboration, easier sharing of data in real time, and transparency across the client lifecycle. Hire a Zapier Expert to help you improve processes and automate workflows. With the Tray Platform, you can bi-directionally sync data between Gainsight and any data source, including flat files (such as CSVs), FTP, webhooks, email, and your go-to tools, even using data within custom fields. Demonstrate value, manage your customers' experience, and deliver on your SLA commitments. Customer Experience Identify trends across the customer journey. Top companies trust Zapier to automate work and free up time, Onboard.io + Filter by Zapier + Gainsight, Allows the user to dynamically populate all fields and create/update a company, Allows the user to create/update a person with dynamic input fields. // With the Tray Platform, you can also build customized Gainsight automation to take full control of your user engagement and product data. Product Create elegant product experiences. You can't add more hours to the day. Set up specific automated flows to promote customer engagement. Gain a holistic customer view, see historic activity & trends data and measurably improve your community engagement. Enrich your customer experience by integrating your ticket information to Gainsight. Empower your Customer Success teams with access to Zendesk data and empower your Support teams with access to key customer data like product usage, health score and more via Gainsight. Manage learner's experience, and deliver educational outcomes. View activity data (visits, posts, topics, new ideas etc) and trends on a customer level. Get help with Zapier from our tutorials, FAQs, and troubleshooting articles. Capture nuances of customer health with this Salesforce integration across complex, multi-dimensional B2B relationships. Be the company your customers want you to be. Executives Align on customer heath and opportunities. Keep your cross-functional teams aligned with accessible customer data embedded into the Account and Opportunity form. All rights reserved. Microsoft Dynamics

Power workflows across them to maintain a seamless customer experience. Discover how Gainsight uses their community to: Copyright 2022 inSided. San Francisco Leverage customer data brought into Gainsight from the Salesforce integration to precisely trigger personalized outreach.

Create a central view of your customers by integrating critical customer data between Microsoft Dynamics and Gainsight.

Subscribe to Customer Success Best Practices in Your Inbox. Log customer email to Timeline from your Outlook Inbox and view upcoming calls-to-action (CTAs) directly on your calendar so that you can more easily stay on-top of your workload.

Workato FreshDesk Update Gainsight companies when new Onboard.io maps are launched. You can connect Gainsight to all your favorite tools, including your CRM, ERP, internal chat tools, ITSM, project management tools, marketing automation platforms, performance monitoring tools, business intelligence tools, and more.

Engage the right audiences at the right time.

Extend the power of Gainsight by integrating with Pipedrive. Zapier lets you connect Gainsight with thousands of the most popular apps, so you can automate your work and have more time for what matters mostno code required. Gainsight helps Salesforce users drive engagement by keeping customer data in one place and helping customer-owners be more productive to take the repetition out of your tasks. Accelerate your integrations while saving engineering resources, Deliver integrations that drive customer satisfactionfast, profitably, and at scale, Elastically Scale to manage your customers data needs, without painful sizing, provisioning, or overhead, Accelerate developer velocity with a modern, low-code experience, Get person by GSID, Get person by email, List companies, List custom objects, Raw HTTP request (advanced).

Revenue and Sales Drive a high performing renewals process. Managing your customer accounts is even easier with the Gainsight integration for Gong. Software AG

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