The Italian was good, although a

2021/05/21

The Italian was good, although a little disorganized. The food was not all that good at the reservation required restaurants for them to charge us extra. Housekeeping is provided daily. No cots are available. " We were given BD (Best Day) experience shuttles which was a pain, they didn't show up to take us back to the airport - they said they don't service the area where the resort is at the moment. Our room was spacious and overall extremely clean. Absolutely gorgeous!! "Hilton Tulum Riviera Maya All-Inclusive Resort Opens, Furthering Hilton Hospitality Across Tulum." The sandy area is also poorly groomed. 2022 Travelscape LLC, An Expedia Group Company. We're less than 30 minutes from underwater caves, amusement parks, and Tulum city center, and we're less than two hours from Sian Ka'an Biosphere Reserve. Which popular attractions are close to Hilton Tulum Riviera Maya All-Inclusive Resort? We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. If you're traveling in a large group, you can opt for a premium suite, including two connecting rooms. Beach lovers will be sorely disappointed. It was absolutely incredible, and we are already planning our trip back! Another downside: all F&B establishments, including the bar, close at 10:30 every night. After the second day, we turned it off completely during the nights, keeping it working during the days. The property features 735 rooms and suites spread out in three-story villa-style buildings. 8 outdoor swimming pools are on site along with a children's pool. Travelocity, the Stars Design, and The Roaming Gnome Design are trademarks of Travelscape LLC.

Get the beachfront with balconynot much to see otherwise. For tourists, it is proposed 26 rooms in the resort. The Asian was chaotic; we had to wait over 20 minutes after our reservation time. Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay. If that still isn't enough, guests will be able to visit the neighboring property, theConrad Tulum Riviera Maya, whichhas its own set of restaurants and bars and a spa. To book your stay, visit the Hilton Tulum Riviera Maya website. Rooms open to furnished balconies or patios. We went to sleep early and noticed the room was quite humid; during the night, the AC kept working constantly, and even when we set the thermostat to 74/75, the room temperature stayed at 65. Hilton Tulum Riviera Maya All-Inclusive Resort is 12.9 mi away from Tulum. The service (outside the restaurants) is deplorable. What are some restaurants close to Hilton Tulum Riviera Maya All-Inclusive Resort? This suite has a balcony, spa bath and air conditioning. This triple room features a balcony, tile/marble floor and tea/coffee maker. Special requests are subject to availability at the time of check-in. ". Anyone can use room service and get food and drinks right into the room. We were able to see the ocean. Hotels near Hilton Tulum Riviera Maya All-Inclusive Resort, Hilton Tulum Riviera Maya All-Inclusive Resort Rooms, Hotels near Museo de la Prehistoria Parque Dos Ojos, Hotels near Cenotes Park Hidden Treasures, Hotels near Universidad Tecnologica Regional del Sur. The beach kinda sucked - - rocky, with lots of sargassum seaweed. after when i told them to put some kind of slip resistant carpeting down they literally rolled their eyes at me like it was my fault she fell-WOW. Taxes and fees that are shown are estimates only. by Journey Ambassador, Dear Mrs. Jessica, Within 3 miles (5 km) of this property, you'll find Riviera Maya Golf Club and Akumal Beach. instead all we got was a kids room the size of a walk in closet.

Use of this Web site constitutes acceptance of the Travelocity User Agreement and Privacy Policy. And now, with the opening of theHilton Tulum Riviera Maya All-Inclusive Resortthe largest of the brand's Caribbean and Latin American propertiesyou can enjoy the eco-friendly and boho-chic destination in style. Some of the guests we talked to complained that the resort was too far away from nightlife, shopping, and too far away from Cancun - this is true but you should have known the location of the hotel before you booked and came here, just google map the location and look where it is. Looking for a suitable accommodation option? Nestled in a secluded bay, our all-inclusive resort in Tulum overlooks white sands and blue waters. my daughter had a huge bump on her head and i spent the rest of the day not letting her sleep and just worrying that she had a concussion and meanwhile the bartender was worried about getting his drink orders out! Housekeeping messes up every day, even failing to replenish the toilet paper supply. Yes, free parking is available to guests. Free valet parking is available. I felt for a resort this size, they should have daily/ nightly things to do. Most of the restaurants, bars, gym, etc is in the main building next to Casa 1 and there would be a large pool and beachside outdoor restaurant opening near Casa 5. we were really looking forward to staying here because it is a brand new property and we usually love Hilton hotels but this one wasn't ready to be opened and they really should have waited to complete everything before offering it to guests or at least given us a fair warning on what to expect. She has contributed work to Westchester Magazine and Spire&Co., a former online magazine. There is a parking lot for motor transport. What are the check-in and check-out times at Hilton Tulum Riviera Maya All-Inclusive Resort? Cash is not accepted. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Lodgers at the hotel have facilities such as minibar, air conditioning, hairdryer, spa bath, free toiletries, flat-screen tv, outdoor furniture. Accommodation also provides unique facilities for guests: patio. Bring water shoes. Tripadvisor performs checks on reviews. Additionally, rooms include laptop-compatible safes and complimentary bottled water. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Prices are the average nightly price provided by our partners and may not include all taxes and fees. :), we stayed at the Hilton Tulum recently, and as much as I would like to give it a five star review, unfortunately it really just isn't ready for that. My 10-year old got sick with Covid at the end of our 3rd day, so we were quarantined for the next 4 days. We did not leave the resort for any tours / excursions so I cannot comment on these. Try signing in with CONNECTED_THIRD_PARTY_NAMES or use another email address. This all-inclusive property also offers a complimentary children's club and a children's pool. At Hilton Tulum Riviera Maya All-Inclusive Resort you can cool off in one of the 8 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. I just got back from a 5 night stay with my family at this resort. I think only Casa 1, 2, and 3 have the option of beach facing or jungle facing rooms, whereas Casa 4, 5 only have beach facing rooms. Although we were on the first floor our view was still amazing. Maxal - Overlooking the ocean, this family restaurant specializes in Mexican cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Hilton Newsroom. WOW. In particular, we loved the Italian restaurant and the Asian restaurant. Hilton Tulum Riviera Maya All-Inclusive Resort offers free full breakfast every day from 7:00 AM to 11:30 AM. The resort itself is gorgeous. Yes, you can find detailed information on the hotels page. Please check you have entered your email address correctly before continuing. There are several pools too; the lobby pool has more activity and a beautiful ocean view. The beach not ready for swimming. Valet parking 'lost' my rental car when it was time for me to go to the clinic. This is the version of our website addressed to speakers of English in the United States. they have really great spirits & have great hearts when it comes to speaking to the guest. That was awesome! This property advises that guest safety measures are currently in place. May 12, 2022. so even though we were supposedly on vacation we were awakened every morning to the sound of drilling. Are Hilton Tulum Riviera Maya All-Inclusive Resort cleaning services available? Services include deep-tissue massages, facials, and body treatments. There's fun for all ages with a free kid's club and a children's pool, and babysitting is an added bonus. As far as the service it was an excellent experience. Pamper yourself with a day at Hilton Spa, where you can enjoy deep-tissue massages, body treatments, and facials. It was pretty though. Hilton Tulum Riviera Maya All-Inclusive Resort is an all-inclusive property. Chiringuito Ceviche Grill - This beachfront seafood restaurant specializes in Mexican cuisine and serves lunch, dinner, and light fare. Sincerely, Own or manage this property? impossible the flooring by all the rooms are horrible and it will be super loud regardless. Free private parking is possible on site (reservation is not needed). We need both a check-in and a check-out date to check availability. Open and natural design feels very eco and modern. Each accommodation is individually furnished and decorated. Free breakfast is served daily. Sign in to see exclusive Member Discounts. Onsite food and beverages are included in the room price (some restrictions may apply).

Does Hilton Tulum Riviera Maya All-Inclusive Resort have a pool? The other pools are quieter. Claim your listing for free to respond to reviews, update your profile and much more. Guests can enjoy drinks at the bar. Dario and David were great with the guests and their activities. Overall, the best all-inclusive resort out there!!! Every single person we encountered was beyond kind and welcoming. The drinks were too watered down. I think the smell only becomes a problem if it is left to sit on the beach and rot, which does not happen at this moment. Its beautiful, relaxing and there is so much to do in the area and at the resort itself. Guests are served free full breakfast daily from 7:00 AM to 11:30 AM.

This 4.5-star Tulum property is smoke free. Perhaps if they keep trying, the hotel will be worth it in a year or two. Around the 3rd day of our stay, my husband got sick; we think it was probably food poisoning; I started with the same symptoms one day after him; we realized several guests were going through the same symptoms after talking with them. Hilton Tulum Riviera Maya All-Inclusive Resort is home to Noriku, which features Asian cuisine and ocean views. This resort is in Tulum (not Cancun) it is about a 1.5 hour drive from the Cancun Airport. Summary, the hotel is beautiful but we are hearing a lot of people is getting sick, just as we did when we stayed there. Does Hilton Tulum Riviera Maya All-Inclusive Resort offer any business services? We enjoyed the beach; although it is on the smaller side and quite rocky when entering the. Paulina Moran Steak house - Overlooking the ocean, this steakhouse specializes in regional cuisine and serves dinner only. They had no ATM and no on-site shops.

Available in some public areas: Your dates seem to be a bit off. This property is on the beach. Use our website and book Hilton Tulum All-Inclusive Resort. Nearby attractions include Akumal Beach (3.3 miles), Akumal Natura Rescue (4.8 miles), and Mayamar (3.9 miles).

i am sorry that after waiting three years for a good family vacation this is where i ended up spending our hard earned money. This property is all-inclusive. There was not much seaweed on the shores from Casa 1-3 (I assume because the workers cleared it). Guests can enjoy drinks at the bar. Send me emails with travel deals, special offers, and other information. The 59 suite-style rooms feature balconies facing the ocean, large living and dining areas, and king bedrooms with seating areas. they are great instructors in leading many variety of events! Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. The entertainment team is good too, they did a lot of activities at the Cocomar Pool (Aqua Gym, Zumba, Dance Lessons, Trivias), and the kids' nightly activities were fun. Front desk staff will greet guests on arrival. Apparently Maxal has poached one of the best chefs from Mexico City to come and work at Maxal. Reservations through this weblink can only be made before 4pm each day if you want to make a reservation after that time for the same day then you will have to ask the concierge in person. Not all transfer shuttle services go to this resort. Make sure to check the seaweed Best vacation ever -- already planning our return. Carretera de Tulum Boca Paila Km 8.4 , Tulum, Calle Orion Colonia Centro, Tulum City-Centre, Tulum, Centauro Sur / Venus Oriente, Tulum City-Centre, Tulum, Calle Chichen Itza Mz 24 Lt001, Tulum City-Centre, Tulum, Calle Coba entre Calle Balam Dzakab y Ixchel MZ 14 LOTES 2 Y 3 ALDEA ZAMA, Zama, Tulum, desarrollo Yaxiik Villa 31 Aldea Zama, Zama, Tulum, Chan Chen mza 9.,Calle Chan Chen,77780 Tulum, Q.R, Tulum City-Centre, Tulum, Calle Primera Kinich Na Lote 20 Manzana 13 Aldea Zama, Zama, Tulum, Receive your booking confirmation by e-mail, Copyright 2013-2022 ScanTrip Inc. All rights reserved. To taste locally-inspired cuisine, head to Maxal, where ingredients and spices are all locally-sourced. The service, in general, is good; you get beverage and food services at the pool and beach (although not sure about the food at the beach because we did not try that). You're getting the lowest possible rate We Promise Opens in a new window. overall, I would not recommend coming here yet, maybe once they have have trained their staff properly and completed all their renovations-including hopefully changing the flooring by the hotel rooms it will be better. Airport (CUN) airport, the closest popular airport to the property. Would definitely make this an annual vacation, I just returned from the best vacation of my life. more. The kids center is super tiny and doesn't look very fun. I highly recommend bringing a mask and snorkel. We had an ocean-front balcony room, which had a great view. Snorkeling is extremely popular among travelers in this area. The hotel and amenities were new, so they were in great condition. Cannot be more then 28 days between check-in and check-out dates. If that's not enough, you can check out Auma, the steakhouse; Cocomar Ceviche, the seafood restaurant; or the Vela Sur buffet. But it isn't. Thank you for an amazing vacation, one I will remember forever. This family room has a balcony, sofa and minibar. This property accepts Visa, Mastercard, and American Express. Kids stay free! Conveniently located restaurants include Taverna Akumal, Imelda's Ecocina Akumal, and Nikkei Mashua Restaurant. Try and stay on a higher floor for a better view :). No extra beds are available. for example, they were replacing doors for the hotel rooms which caused a lot of noise and construction starting as early as 7:00 AM! She overcharges, and even charged me and my other son $35 each for a Covid test instead of telling me that the hotel does it for $15. Then, when I asked for directions to the local clinic to get my son taken care of, she ordered an ambulancethe $2200.00 bill for that arrived today (Google 'Life Support. Hence, at the moment the hotel is a rip-off. The Resort belongs to Hilton Hotels & Resorts hotel chain. I highly recommend. CST# 2083930-50. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. There are some board games and some coloring but does not look like an all day type of place. Does Hilton Tulum Riviera Maya All-Inclusive Resort have any great views? They didn't clear the seaweed from the shores as fast in the other Casas because not as many guests were staying in those buildings. The hotel staff is very attentive and the entertainment staff does a great job of keeping the guests entertained/involved. This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). Her work has appeared in Travel + Leisure, USA Today, Michelin Guides, Hemispheres, DuJour, and Forbes. Free WiFi. Itzel at the cafe was so sweet and made the best coffee. No pets allowed, but service animals are welcome, Service animals are exempt from fees/restrictions, Property confirms they are implementing guest safety measures. All rights reserved. The sea is very rough there as well. they made me week fabulous! Open daily. this kind of side hustle and rude service should not be taking place at a 5 star resort. Hotel reservation service - all over the world, https://q-xx.bstatic.com/xdata/images/hotel/max1024x768/361676883.jpg?k=b5ed4d4f8229da44b2e821dfcf633e06241ae973c9094f52b2a1e51decd30e01&o=, Beach, Snorkelling, Water sport facilities (on site), Water park, Themed dinner nights, Happy hour, Live music/performance, Restaurant, Room service, Bar, Breakfast in the room, Snack bar, Special diet menus (on request), Kid meals, Kid-friendly buffet, Wine/champagne, Fruits, On-site coffee house, Personal trainer, Fitness/spa locker rooms, Kids' pool, Fitness centre, Swimming pool, Spa and wellness centre, Massage, Outdoor pool, Private beach area, Outdoor pool (all year), Beachfront, Water slide, Pool/beach towels, Sun loungers or beach chairs, Sun umbrellas, Beauty Services, Facial treatments, Make up services, Hair treatments, Manicure, Pedicure, Body Treatments, Body scrub, Body wrap, Spa/wellness packages, Back massage, Neck massage, Foot massage, Couples massage, Head massage, Hand massage, Full body massage, Fitness, Yoga classes, Fitness classes, Car hire, Secured parking, Accessible parking, 24-hour front desk, Express check-in/check-out, Valet parking, Currency exchange, Tour desk, Luggage storage, ATM/cash machine on site, Concierge service, Private check-in/check-out, Terrace, Games room, Sun terrace, Outdoor furniture, Outdoor fireplace, Babysitting/child services, Children's playground, Entertainment staff, Kids' club, Evening entertainment, Indoor play area, Kids' outdoor play equipment, Laundry, Dry cleaning, Ironing service, Trouser press, Daily housekeeping, Meeting/banquet facilities, Business centre, Fax/photocopying, Facilities for disabled guests, Family rooms, Lift, Non-smoking throughout, Air conditioning, 24-hour security, Key access, Key card access, Smoke alarms, CCTV in common areas, CCTV outside property, Wheelchair accessible, Toilet with grab rails, Higher level toilet, Lower bathroom sink, Visual aids: Braille, Visual aids: Tactile signs. You cannot make restaurant reservations until after you check in and you have to do it through a weblink (not an app) which they sent you after you check in. We saw so many fish! Thank you for taking the time to tell us about your experience. Overlooking the coastline of the Riviera Maya, this resort is a beautiful destination within itself. There is no store at the hotel. at an all inclusive resort tips are usually covered, and yes i understand if the service is good we should tip them extra but they expected it upfront or they would barely come to take your order. Special requests can't be guaranteed and may incur additional charges. 8) lastly, when we were ready to leave to the airport, we asked the bell man to arrange a taxi for us, he said a regular taxi wouldn't work for us (two adults and two kids) with all our bags and he called someone who i am guessing he had a side deal with that would give him some kind of commission. All inclusive buffet was the better option because of the food options. Open daily. Hilton Tulum Riviera Maya All-Inclusive Resort, "Hilton Tulum Riviera Maya All-Inclusive Resort Opens, Furthering Hilton Hospitality Across Tulum. The problem is more and more seaweed washes ashore on a daily basis and it continually needs to be cleared. there was no way anyone could sleep peacefully or take a nap. There is limited entertainment. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply).

When staying in Hilton Tulum Riviera Maya All-Inclusive Resort in Tulum, what do you need to know about the city? Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. All-in-all, extremely poor value and a less-than-pleasant experience. Some of the beaches are slightly rocky, the water is warm. the beach is full of sharp How much does it cost to stay at Hilton Tulum Riviera Maya All-Inclusive Resort? Open and natural design feels very eco and modern. Yes, guests often enjoy the ocean view available here. Extra-person charges may apply and vary depending on property policy, Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges, Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed, This property accepts credit cards; cash is not accepted. The grounds are well kept and views are beautiful. The hotel is beautiful, and the view when you arrive at the lobby is priceless, but it would be better if you didn't have to spend half of your vacation inside your room sick, with no one caring enough to offer some help.

By clicking Accept All Cookies, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. We ended up complaining about the humidity and the AC in our room after seeing someone posting about mold on their luggage, they promised to fix it, and they sent a technician the next day to check on the AC, but in the end, they couldn't fix it. 5) they boasted having a private beach , however it was literally a tiny strip of beach full of rocks and seaweed that was totally unswimmable. A computer station is on site and WiFi is free in public spaces. Private taxi from the resort back to the airport was $100USD. At the time of writing the hotel had a crew of about 10 people and light machinery to clear the beaches of the red seaweed daily.

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