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2021/05/21

resort quintana roo loveholidays Beach area was clean, lots of space, no fight for chairs. This is the 7th resort we have stayed @ and it is certainly in the top 2. As an older lady travelling alone,I feel quite safe here. Food was below average, hardly anything healthy and little whole grain products, variety below average. World Caf food is poor and the balance of amenities I would describe as mediocre at best. We were immediately impressed with the front desk reception staff. Would definitely go back. We were very happy with our recent trip to Dreams Puerto Aventuras.. this is especially great for families with young kids.. we would consider going back their in the future! We're never going back and would not recommend it. All around a great trip. The service and the food were perfect!!!!! Also service was unpredictablesometimes good other time very poor. Beach good for kids because it's just a little bay but too many rocks in the water, forget it if you're counting on long walks on the beach or jumping in the waves. So it made us nervous when we met one of them cause we didn't know if they would try to stop us and tell us the same story again & again. Concierge staff really helpful with airline web check-in and printing of boarding passes for our return home. will go back. Beach was a little small. VERY NICE STAYING IN THE PREFERRED 7TH FLOOR.LOVED THE PRIVITE CONCIERE. The only thing that bothered us were the time sharing people. I found their buffet to be weak I wasn't impressed with the food selection.and when it was closed you could still walk in which some of the staff would get angry but it is hard to tell when it is open or closed. It was a beautiful hotel and we had an amazing time. Our spa treatments were high quality too. Unfortunately we had a bad experience at this hotel. Small beach but nice area. It was beautiful! Really enjoyed the nightly entertainment. People very nice and attention is good. Everyone there was amazing !!!! The room was outstanding, very comfortable beds and gorgeous views! Good security for the grounds. I would definitely not go back to any Dreams in the Riviera Maya district. The food was great. However, the front desk and the concierge were available to help if printing was required. No wristbands, no reservations for a la carte, nice hotel with nice beach area, some food very good, bed very comfortable, part of a nice compound and marina - great for running. There needs to be more chairs around the pool. The staff where all friendly and willing to assists with anything. They make you feel at home. Spotlessly clean. Food was marvellous & delicious at every one of them. It would make more sense to make the lawn area in front of the ground floor rooms shorter and put a second row of pool chairs behind the existing ones. A great resort. All of the staff were friendly and helpful. It was only a short drive to Playa del Carmen. It was by far the best hotel we've ever being to. We trusted them with our Family & Friends to celebrate our wedding one of the most important days of our lives. small hotel over booked. We loved that we could eat outside for every meal if we wanted, and loved having lunch right on the beach - and amazing lunches they were! Good beach. The front side of the hotel is great for families and folks that love the beach. I came to this resort with my best friend! Great beach access for kids as bay is sheltered so no big waves, Constant music from 8am-10pm. The beach needed a bit better raking. Internet was available at a price. Would rather not have time- share staff or vendors of souvenirs on resort property. Good service. We loved the hotel and the staff were all very friendly. Restaurants close because of weddings and events so access is limited by this. Staff was great. It was disappointing to swim and see plastic spoons n wrappers floating beside you.

hotel is nicely settled .Beach is small and shallow with rocks.Stupid coupons have no value and should not even mentioned. Friendly and efficient staff. Not very busy but as the week went on more and more people were arriving and by our last day the place was packed. Also internet service is a bit pricey. Nice to be able to get away from noise and go to adult section once in awhile. Far from airport, calling for services unanswered, very noisy late partying, many large groups, lots of very young children - noisy. The amenities on the 7th floor (self serve champagne and OJ, fully stocked bar with bartender and food at all times of the day, scented cool face cloths and a private concierge) were amazing! The food in the buffet and seaside grill were great. Doesn't compare to the Dreams Puerto Vallarta.

Beds, decor, food, restaurants (ambience, quality, service), Kids Club (for 6 year old), drinks, professional and friendly service from employees, weight/exercise room were all excellent. Swimming area was really nice, not rough water. No reservations on a large Cartes and they were never busy. WE WERE UP GRADED TO PREFERED STATUS AND IT WAS GREAT!!!!!!!!!!! It was the best trip we were ever on!!! Entertainment was good. Great family vacation. Telephone didn't work but was replaced/fixed immediately. Very relaxing vacation spot for couples or family. Extremely friendly staff and fun entertainment crew. Small hotel so everything was close by. Spacious. Not a 4 star! The Oceania was a bit disappointing for service, but the food was good. We have just returned from Puerto Aventuras. Spa, soeacil dinners, free excursions ! Pools were good. Resort seemed very modern and not authentically Mexican. Hotel very full, food below average, loud noisy neighbors, but nice location. Only single socket plugs available as well.

The start of our trip was amazing. we had a problem with our room and did not get it settled until next day. Hotel needs TLC and food choices poor, rooms not cleaned properly. Activities for everyone. Hallways really echo the noise. Food was great and large variety in the buffet. Excellent food! The average rating for this hotel is not available at this time. Lack of fruit! Only suggestion would be that the beach could use a clean up. The water pressure in the shower was a little weak. Most staff very good with speaking a variety of languages, particularly English. Very well organized. Would be nice to hear the waves from our room instead of the music. food was okay. Good food. We would definitely stay here again. Rooms were as pictured, clean, super comfy bed!! This hotel is more geared towards couples and families, but other than that it was a wonderful trip and I would definitely recommend it to other (couples or families with children), wonderful beautiful clean hotel, staff was very friendly and at your service at all times, wonderful entertainment, beautiful grounds, very worth-while! Not all staff could speak or understand english so ordering and receiving drinks/food was sometimes a hassle. No free wifi. The back side (Marina side) is great for Adults seeking solace or adult-fun. Heather contact the staff and told them it was our 20 year friendaversary and they spoiled ya rotten !!! And our travel agent Heather Kearns helped us pick it. This resort is very Micromanaged. Dreams Puerto Aventuras remains as my favorite all-inclusive resort. No recent reviews have been submitted. The beach was a little small and crowded. other tourist can easily access hotel and use facilities at YOUR expense-could also be security issue. Virtually no line ups at the bars. This hotel had wonderful, friendly staff. Room was clean and bed was very comfy. Smelly pillows! Just everyone. Great food, beverages, service, beds, rooms - it is a great resort.

Nice decor. Food was great. From reception staff, entertainment crew, bars and restaurants employees, room service. What a mistake that was. Room was not cleaned until after 5 one day. front desk not helpful unless you speak spanish. Great food choices. Well worth the upgrade! We have stayed at Dreams Cancun in Sept. And this one although only one star less it's worts 3 stars maybe. We had a great time. Every restaurant were very welcoming & friendly. Called maintenance and they repaired it. The list goes on. Serve is very friendly and fast. We found some garbage on the shore and in the water.

Beautiful room and bathroom. Everything was great specially the attention of the staff. Protected beach area so not a lot of current in water. Always a great vacation at Dreams - this was our fourth or fifth time back. Service was overall really good. Super comfy beds. Fantastic evening entertainment. There were a ton of activities to choose from and there was a Dolphinarium and marina within walking distance. We had a great time at this Dreams Resort.

We felt like queens ! pools with people drinking and smoking in them. FYI: Smokers beware!! I RECOMMEND THIS! my daughter was married here and was charged extra for almost everything. It seem that they would find you wherever you were. I had a wonderful week at your lovely resort, Love the location and all the wonderful staff, Unfortunately the beach was full of seaweed daily but of course not the resorts fault the tried daily to remove it, Previously DREAMS PUERTO AVENTURAS for this review. But overall it was lovely. All restaurant staff are amazing,drink and food orders as expected. Staff was super friendly and helpful. Previously DREAMS PUERTO AVENTURAS RESORT AND SPA for this review.

We upgraded for a very reasonable rate to a room on the 7th floor and were shocked to realize it was one of the corner 2 room suites with a wrap around balcony! good for families lots of small kids. beach was good with lots of fish. Amazing English speaking staff, wonderful kids club and elegant adults only section. :) Gracias. Old beach chairs, back rests broken. Very good. Helpful and friendly staff. Should be free wifi at this quality of resort. We were welcomed with a nice cool wet hand towel, escorted to the front service desk for check-in and given a champagne welcome drink. There was a pool just for adults on one side and another for kids/families on the beach side. Only negative was that there is no printer in the business office. service was hit and miss. Staff was friendly, hotel was very clean, restaurants were very nicely decorated. definitely not for singles looking to party, however downtown Playa del Carmen is amazing and worth the trip at night time! Very happy about that. Everyday there was a new surprise for us ! Lots to do. Very good service & very clean hotel. They were extremely friendly and welcoming! This was my 4th trip to this resort.I am never let down or disappointed by the service I receive. Also as a travel agent I will recommend this location to several of my clients. The grounds were beautiful and the staff very friendly. Workers were very welcoming & happy. We would definitely return to this resort! We really enjoyed our stay it was nice and friendly resort. This is NOT 4.5 STAR resort in my opinion. Electrical on lamp cord "zapped" me.