My vacation at the Moon Palace C

2021/05/21

My vacation at the Moon Palace Cancun will be over tomorrow. Is there another dolphin swim close to the Moon Palace? It's on the smaller side for Cancun, with just two pools, though the white-sand beach with calm, shallow waters is a highlight when compared, The all-inclusive Riu Palace Las Americas sits on the beach 15 minutes from downtown Cancun. Room service is also available around the clock.

Great question! The safest mode of transport will be a taxi, you can ask someone at reception to call one for you and determine the price. All products are independently selected by our writers and editors. The water park is our main reason for considering this resort and we would probably not choose it if the park was closed or not safe. But the answer is yes. None of their restaurants require formal attire.

. I do hear that using American money is the way to go but I will exchange some money for convenience for sure. all meals r free? Id recommend bringing a little of both. All of the buildings are pretty much the same in terms of quietness. What is your recommendation on which section is appropriate for kids: sunrise, nizuc, or grand? Click on this link to see a list of all the Palace Resorts in our area.

The Iberostar Quetzal in Playacar is a great option for families, and the beach there is simply stunning! Not disclosing the way the resort credit can be used is misinformation and I will not be a returning guest. Hi If you are a golf group, we can help you book a group golf package, where the entirety of your resort credit can be used towards unlimited golf. We can get you tours if you want but we are not the Moon Palace, so we cant accept resort credit. When Is Tiger Woods Phil Mickelson Match 2020. One of our fabulous Travel Specialists will be in touch with you shortly, to assist you any more questions you may have on that property, and any other all inclusive in the area.

How scary. Thanks again for such a great blog! The rooms are great. I hope that helps.

You will need money if you plan on going outside of the hotel. It offers 27 holes and was built in compliance with USGA and PGA regulations. This is why companies like ourselves offer to take the reins on the wedding planning process ESPECIALLY when it comes to communicating with the hotel directly as we understand how frustrating it can be.

I have a few other questions if you dont mind:

it looks like the nizuc rooms are quieter, but the kids stuff is closer to sunrise which do you think is better for kids that need some quiet? Cancun International Airport is just 15 minutes away (45 miles or 48 km away from here). mayan riviera maya palace mexico Also, just FYI they have completed recently scrapped resort credit. I will be staying at the Moon Palace next week and would like to know If my family and I can also visit PlayaCar Resort and use the facilities as in Moon Palace.

One of our awesome Travel Specialists will contact you shortly with additional information on The Moon Palace!

YAY!! In regards to money, it really depends on what type of trip you want to have if you plan on leaving your hotel to go on excursions or have a wander around the city I would recommend exchanging money before you get here. Can you tell me more about this scrapping of credits and where you got this information from? One of our awesome Travel Specialists will contact you shortly,with more info on Moon Palace . I dont want to spend money for 2 rooms, so Im checking this one off the list. Hola Liz no the hotel is all-inclusive and the credits can be used for different spa treatments or tours they will explain whats available when you arrive at the hotel. You shouldnt be worried about your vacation, youre going to have a wonderful time, especially if you are staying at the Moon Palace. If you want a little adults-only time, guests aged 18 can also visit the Isla Mujeres Palace. If you have any further questions one of our Moon Palace experts will be able to assist you at customercare@playadelcarmen.com. We hope that helps. . Hey Carol, thanks for reaching out and for reading my article it means the world. I appreciate youve been asked and answered questions about the opening of the water park before and youve stated the park is fully open, but this differs from information on the actual Palace website.

I had heard that Nizuc was previously closed but maybe that was recently changed? Do you have any pricing information for the spa? palace sun ron It was very nice! We are traveling with a group of eight to Moon Palace Sunrise March 28 April 5. Hola Victoria, thank you for reaching out to us. Hi I have a very typical faddy 12 year old who likes plain English child meals, before booking moon palace what sort of meals do they do for children, also regarding meal reservations i.e. There are plenty of reasons why Cancun is one of the top picks among spring break travelers seeking sun, sand, and nightlife. Thanks!

Cab or bus? Being the largest convention center in Cancun and the Riviera Maya, it has been used to host events from Mexico Showcase & Travel Expo to COP 12 and Mainstreaming Biodiversity Expo. If you book with us we can help contact the hotel and request rooms together. There are ramps for access to every service in the hotel.

I like to check the weather forecast before we head there . I have been looking for the perfect all inclusive resort for about a month nowI have 2 kids (14, 10) and I think an all inclusive would be perfect since they love to eat constantly! This is a great source of information, but now Im a little nervous about having booked at the grand in December due the comments about the beach. Hes a very picky eater. $50 pesos a day is more than enough, it equates to around $2 USD.

Yes, if you upgrade to Grand you will be able to use all the facilities at Moon Palace for no additional cost. Hello Lisa Asian dishes are available at Wok for dinner, and La Terraza offers wood-fired pizzas for lunch and a la carte cuts of meat for dinner. Yes, they have arcades and video games. Hey there Tajendra, yes the Moon Palace prides itself on their wide range of dining options, rest assured you will find something to satisfy your tastes. Disclaimer: This content was accurate at the time the hotel was reviewed. The beach is the star of the show here, though it's not private and guests should expect to see lots of vendors as well as vacationing tourists. Playacar Palace is one of those hotels and has a beautiful beach. We are concerned about safety so like the idea of staying at an all inclusive where we are more isolated rather than an in-town hotel. Safes with space for laptops are also offered. Its well worth visiting Playa del Carmen as it offers a different more relaxed and chilled out vibe. Wondering if there is loud air traffic overhead of this resort given its proximity to the airport?

Since a dark/murky beach might not appeal to us and we could go to another of their properties, we have this silly question: will we also allowed to enjoy drinks / food In these other facilities as part of the all-inclusive package? Every single staff membermore, with bites and blood. It's a fresh, mostly modern look that sets the tone for the rest of a stay here. The Awe Spa is just that! Literally in a six night stay it is next to impossible to spend the resort credit.

If rooms 2 rooms are booked on one invoice how likely do you think they would be near one another.

Expect a little bit of noise throughout -- while this is a kid-friendly resort, things can get a bit rowdy during high season. Michael, Please plan on giving a review when you get back. Honestly a little over rated and over pricedmore, and resorts but if my aunt is complaining about this hotel than you know it's not the one you shouldmore. We have a holiday booked for moon palace on july it says all inclusive but now ime reading that you need too buy credits too eat and drink etc also whats the weather like. Want to check out the resort for the day? The primary crescent-shaped pool stretches across the central part of the resort, and there's a children's pool with a waterslide and attached kids' club (video games and other entertainment is available for kids and teens). Given your lengthy review of the resort, I had hoped youd actually been recently or at least had a contact who could confirm either way, but maybe not? If you would like to speak to one of our travel liasons who recently stayed here let me know I will put you in touch. Hi Molly, I would recommend to people with kids. Ladies if you are looking for an easy and fun place to plan your wedding.LOOK ELSEWHERE. Looking for golf, spa, swimming and good food. Thank for getting in touch! I am concerned, based on your review that while the on site golf is very attractive that we may have made a mistake.

It was difficult to find a holiday which has something for everyone but some of the reviews are worrying. Finally, do you know if we have acces to restaurants of GRAND, and if not, how many A La Carte do we have acces to, on site of Sunrise/Zuric ? first timer going there with my family. With so much money being spend on a vacation like this, I do not expect everything to be perfect but I feel as though this review (as extensive as it is) does not give a personal or individual feel. Youll be in good hands very soon. Can you explain what is going on with the water park? Enjoy! When Is Tiger Woods Next Tournament In 2019? The large main pool has a stage for entertainment and movie nights, and kids get their own pool plus kids' and teen clubs. Wondering if you can give me some more info on moon palace. We are flexible in our time and could do Jan through May.

Do we tip or is that already covered? Is there a dress code for fine dining restaurants? The beach and pool area are important to us.

, We visited Cancun 2 years back and stayed at the Paradisus. Hey Clair, I understand concerns but we have not heard anything about shootings at resorts. It was very informative! Dont forget if you need any help arranging tours or things to do while youre here we are privileged to boast the best rates so dont hesitate to get back in touch. Weve booked Moon Palace but thinking of upgrading to The Grand. It certainly keeps millions of American dollars in the U.S.A for one of the busiest seasons of the year. The hotel boasts tons of activities to keep children entertained and the resort has an extremely fun and hard-working animations team. With a wide range of amazing services and a hydrotherapy circuit, it is a great way to wind down and really relax during your getaway. If staying at the GRAND Moon Palace, you have access to the entire resort. As long as you can forego the ocean swim (which can easily be solved but taking a few excursions or visiting a sister resort), this resort is fabulous. Yes, the FlowRider is part of the grand luxury section.

I will have one of our expert Travel Specialists reach out to you to begin discussing the best options for your trip. Include excellent trainers for those who want to learn. Happy Friday! If you want to take the ferry over to Cozumel, you have access to the Cozumel Palace. Kukulcan Km 11.5, 5, 77500 Cancn, Quintana Roo, Mexico: "Stay at this hotel if you love BEDBUGS. Which of them two would you recommend better ?

I have 4 kids and its a game changer. What they failed to mention was that it was limited by category. Should you need anything in the meantime you can contact me at customercare@playadelcarmen.com. What would be your recommendation for what we bring for money? 3-8 years old). One of our Travel Specialists will contact you shorty with more information family friendly resorts. The Moon Palace Convention Center has a surface area of over 140,000 square feet of multi-functional space and can host events with up to 10,000 attendees. - nothing is ever cleaned, the plates are dirty with crusted food and hair. Is the beach at the moon palace really as bad as I have read? apologies for that. The hotel has an incredible animations team, providing the best activities all day and throughout the evening. The grill by the beach took them 45 MINUTES to just get us our drinks alone. you can keep a live eye on the situation in Cancun here https://www.hrhcancun.com/webcam.htm , I hope that helps. Will there be enough for them if we do not upgrade or pay to visit the Grand? Mini-bar with liquor dispenser (yeah), coffee maker and 24-hour room service is included, so you never have to leave the room ?. How do Dreams, The Grand, Beaches all compare?

Chi and Lavarino bath products are standard throughout, along with Chi flat-irons and hair dryers.

Absolutely not, you have to remember most the hotels here are built with the American travelers in mind. Okay, for the restaurants that require a dress code, the rule is long pants for men, no open-toed shoes, and collared shirts. We are really hoping to find a place where he can play with other kids and interact with the counselors, not sit around and play video games. You can also get help organizing your corporate event. Your feedback is certainly noted.

All of the hotels in the Riviera Maya and Cancun have strict policies on only using bottled water for their guests. Has Moon Palace or any sister resorts had issues with bad liquor? Blvd. I would be really angry if I decided to stay there believing in what the travel agents said and once being there finding out that they do have dolphins in captivity. My decision to go to this resort was enticed by the possibility of using $1500 as resort credit. Cancun can be found about 25 miles from downtown and 12 kilometers from the airport. First was for a girly weekend getaway, and second with my 10-year-old son so I have 2 perspectives of my stays at the Moon Palace Cancun.

I am also trying to figure out the difference between resort view (cheaper) and garden view (slightly more $). Hey Sarah, thanks for your prompt response. Playa Tortugas is also a great option where you will have direct ferry access to Isla Mujeres if you choose to visit. Thanks.

How much are they? Kukulcan Km 11.5, 5, 77500 Cancn, Quintana Roo, Mexico? Set in the Hotel Zone, theres plenty of white, sandy beach, epic coastal views, and plenty to do on-site. We arent fully sure about which buildings are considered them to be new grand and not the renovated, your best bet would be to contact the hotel directly to ask them about it. Thank you so much. Hi Debbie, So glad to hear you loved the review and I hope youre very excited for your trip.

The beaches at Playacar are incredible, white sand and blue Caribbean waters.

Our family has a Palace membership and we have traveled to several of the Cancun resorts. I think it goes without saying that you should drink responsibly the same as you would at home. Sit tight. Thinking of booking the Grand section of Moon Palace. One of the resort's employees SEXUALLY ASSAULTED a vacationer here while shemore, My family just returned from a week long stay at this resort.

Considered The Grand at Moon Palace, but concerned about the beach and how busy/large the resort sounds (we have boys who are 8, 12 and 14 who could comfortably take off and do their own thing at the Beaches properties). Youll be in walking distance from downtown Playa so definitely check that out, stroll along 5th Avenue, but also be sure to venture off the main street as you will find many hidden (perhaps better) gems. great site.

Hi, Clint in terms of wanting to choose a room close to the hotel water park and lobby it is best to contact the hotel directly and confirm this with them ASAP as it is high season right now and they will be allocating rooms quickly.

If you are staying at The Grand can you use Moon Palace without an extra costs ?

I totally understand how important it is to keep the kids entertained on vacation, thats why Im pleased to inform you that the waterslides are now fully back open. Gran Caribe Real recently changed to Panama Jack Resorts Cancun. If you prefer to head into Cancun, the Sun Palace and Beach Palace are also available for use and both have great beaches. A Guide to Golf Attire for Men: Heres What You Should Have in Your Wardrobe, How Do Our Favorite Footballers Recover After Challenging Seasons. All guests have to pay a 16% tax on the total amount of credit used, but in the long run, this amount works out to much less than you would have paid for the services. The gorgeous course includes landscapes typical to the region including jungle, lakes and dunes. Moon Palace wouldnt be at the top of my list, I would go for somewhere like the Paradisus in Playa del Carmen or The Royalton Riviera Cancun.

Its just a nice gesture and not something you HAVE to do. Thanks for getting in touch! 11. How disrespectful to say you fulfilled your contract when it wasnt and you think you can just get away with it. .

We are planning to stay at moon palace Feb 10-15 it is a couples trip are there any adult only areas? As a keen golfer the price of 303 usd per round is pretty high without the credit offset.

If anyone complains about not having enough to eat or enough options at this resort, I will have a hard time believing them. FACT OR FAKEOUT: Snooki and J-Woww (of Jersey Shore fame) have chosen the Beach Palace in Cancun for some days of R&R while shooting their new reality show Snooki and J-Woww vs. Im coming to the resort in August with a friend.

Thanks,

Hi , My friends and I ( two couples ; age -23-27) just booked Moon Palace and we are planning on visiting Cancun this year in November but it comes to our attention that The Grand could be a better option. A great destination to visit someday. Your review is absolutely lovely!

The newly re-opened and more luxurious Grand. Hey Chris, were here to help you make the best decision. Either at the Grand or at the Moon Palace? We are not concerned with connecting rooms but at least having them close together. The weather is always sunny and warm here, however, July is considered the rainy season so you may get one or two days with an hour of rain here and there. Your email address will not be published. Taking a taxi will take you approximately thirteen minutes to reach the Grand Cancun All Inclusive, Cancn.

Hi Lee, yes they do. The connecting room options are an awesome idea especially for teens who like their own space. I have booked for 14 nights. We were considering Moon Palace for this years visit but just read your review on the beach.

When you stay at the Sunrise, Nizuc all services are interchangeable. your destination wedding in Playa del Carmen, 10 Most Luxury All-Inclusive Wedding Resorts in Mexico (2022), How to Choose The Right Wedding Planner/Coordinator for You, Weddings at El Dorado Seaside Palms | Our Honest Review (2022), Weddings at Azul Beach Resort | Our Honest Review (2022), 10 Best Destination Wedding Packages Under $10,000 in 2022, My Honest Review of The 'Secrets Akumal' Resort 2022, https://www.playadelcarmen.com/information/before-you-arrive/airport-transport, https://www.playadelcarmen.com/blog/sandos-caracol-hotel-review/, https://www.playadelcarmen.com/blog/reef-playacar-hotel-review/, https://www.moonpalacecancun.com/en-us/activities/spa, https://www.playadelcarmen.com/blog/1-day-guide-to-tulum/, https://scooter-cancun.com/en/?gclid=Cj0KCQjwuafdBRDmARIsAPpBmVURJB83lRyUFgKzB_oJPZmtcb6Bwc2JueZX_GPd3VmBmTy53UWT16YaAl_NEALw_wcB, https://www.playadelcarmen.com/blog/the-6-best-playa-del-carmen-hotels-for-kids/, list of job opportunities in Playa del Carmen. Any idea where I can find that information? 888-537-9797 or email us at customercare@playadelcarmen.com to ensure you get the best rates. This was an excellent review. https://www.moonpalacecancun.com/en-us/activities/spa hope that helps. The rooms at your hotel have been recently renovated and they are very nice. I will surely made it public aswell. Well help you organize and book your flight, transportation, hotel, and activities + answers all your questions . Apparently, the water park cannot open due to code violations and as the original contractor has gone bankrupt, another contractor will have to re-design and re-build. After all the hype of the moon I was very disappointed, kids pool closed ,chainsaws running every day around pool area ,music far too loud ,over half of our 28 party fell Ill myself being the first after 6 days so the rest of my holiday I spent throwing up and hungry with frequent visits to doctor fo injections ,foye staff rude and unhelpful and all inclusive food was just like any other hotel at 3 star ,my holiday was ruined with illness even though I followed recommendations from tour operator .the pools were dirty and being offered drugs by staff was pretty intimidating to think it was advertised as 5 star ,Ive been to playa and was 10 times better than the moon palace . The golf cart transport, which is available to guests from the lobby to lobby or to the golf course area/ spa area, has no special adaptation. For women, its easier. I believe we have 1,500 resort credits.

Hey Jason, I am unsure where you are getting these numbers from but I assure you safety in the resort is of the hotels priority. There's an abundance of event space available at the hotel, including the rooftop, open-air venue with its attractive Mayan-inspired flooring as well as a convention center, which can accommodate up to 450 guests.

Having audited this hotel for accessibility, I can safely say that it is one of the most accessible in the Riviera Maya. WOW!!

If our room is not at the Grand location of Moon Palace, is the waterpark accessible for us without any extra cost (family of 4)? Ask Oyster: Where Can I Find Single Ladies? When you arrive at the hotel they will explain the resort credit to you, along with the different options for tours. Tara, Hey Tara, you would have to contact the hotel directly. Updating as we speak.

Sarah, are you still not recommending Moon Palace? A large number of the large resorts belong to companies overseas. Depends on who they will have and who you booked with. You will just find taxis and the ADO bus service outside. The Ventura Park ticket is around $40 and to swim with dolphins is $60 but is subject to change based on availability.

great question, no, the only rare case is when people have mistakingly drunk the tap water. What are some popular services for resorts? Is there a waterpark close-by and is the beach kid friendly? We review hotels and tours like this to give people a well-informed depiction before they book with us.

Those seven days or so are reserved for drinking, sun tanning, dancing, and you know, um, making out. Other activities include Spanish classes, dance lessons, and a variety of tours and excursions that can be arranged.

This is a review for resorts near Blvd.

Thanks.

Bicycles are also available at the mini-golf so you can explore the grounds. Hope this helps to ease your worries. For other chances to get wet, the hotel has three ocean-facing pools. Thanks for getting in touch The Moon Palace is an incredible family friendly resort. Our Travel Specialists here at PlayaDelCarmen.Com will be happy to help you.

Open 4 days per week from 10 pm through until 3 am, you can dance the night away and drinks are all-inclusive. Hey Shelley, how strange I literally just got news this morning that all Palace resorts are scrapping resort credit.

We stayed 6 nights, got $150 in resort credits which were highly restricted (only $30 can be used at the spa) and subject to 20% fee to use them. The Grand is the newest wing of the hotel and does not have any golf rooms, however your resort credit can still be used to golf. I was lucky enough to spend a few days at the Moon Palace recently. I have stayed here previously and loved it, stupidly booked again without checking and now I cant see any mention of room credits.

There is a buffet breakfast available to guests at the resort. Located in the Sunrise lobby, the teen lounge has a video game center, a small area for movies, games such as air hockey, pool tables, and foosball. For the spa, book as soon as you can to ensure you get the day and time you want. Never stay at this resort.". Always better booking with a company that is local and has there ears to the ground based on whats going on here. Yes, there is Uber available for usage in Cancun, however, it may be cheaper to get yourself a local taxi, but for those, you would need cash so it would mean converting some money into pesos.

I have read other reviews stating it it like 45 minutes? Other features include four restaurants, five bars, a fitness center, and a spa. The Moon Palace does offer the option for Family Suites, which connect one king-bed room with one room that has two double beds. If you have any other questions feel free to give us a call on our toll-free number 888-537-9797.

In any of these areas, you can see many restaurants, theaters, and pools. Sounds as though things have changed since our last visit here. Open daily from 9 am until 6 pm. The beach here is magnificent! I was very impressed with the range of selection and the quality of the food.

Have the best time!

Thanks again! The call center folks who pre-plan the wedding could care less about your day. There is a lack of traffic in Nizuc and rather quiet sections there, as there is much less to draw attention to than the grand section. This awesome addition allows kids and adults to attempt surfing. Hey Jorge, thats not a silly question at all.

This means you have access to all restaurants, bars, and services in both resorts. thanks! Accessible toilets are spread throughout the resort, which makes things easier and the resort is quite large. Im nervous about all the issues there have been with tainted alcohol in resorts in and around Cancn. So to be clear, the beaches at MOON PALACE are pretty much so-so at best and it appears fro what I am reading, its really not possible to just walk into the clear blue water. How do we book our tours and use the resort credits for them?

Hola! . Hi John, great question our Travel Liasons are in content with the hotels directly and are the best people to ask on this. Can I use the resort credit to pay for day passes? If it is resort credit, you would need to check with the Moon palace directly. I was really hoping to spend some time in the ocean at the beach and am sorry to hear that its not that great. We love the resort, it really is all inclusive but I wouldnt count on resort credits making much of a difference. Is There A Shuttle From Moon Palace To Beach Palace? We are coming to the Moon in July with 2 kids (13 & 15). While the style here certainly doesn't live up to the luxury status that the hotel claims, everything is pleasant and beachy, with a touch of class. Everyone is going home itchy with bites and blood.

Have also heard nice things about Dreams resorts (Mujeres Tulum). and how about non alcohol drinkers? We cant live without it even when trying to getaway.

Offering services from audio, lighting, projection, and equipment, this venue is an excellent choice for your corporate event.

Have you booked this yet? Thanks. Thank you very much. We can also help you organizeyour destination wedding in Playa del Carmen at the Moon Palace. However, you can take a taxi which is 400 pesos one way, roughly $20. However I did see that Playa is only about 2 1/2 hours away from Moon Palace. Yes, I recommend booking ahead of time if you can as its high season. Have a lovely holiday!

Hey there Jonathan, the grand is a separate booking entirely so unless you booked there you wont be allocated there. Theyre local and know these hotels and region better than anyone.

Let me know if I can help. And all like a water park feature or other fun amenities (simulated surfing, climbing wall, Eurobungee, biking).

I have difficulty walking long distances so to make my holiday more enjoyable I am considering hiring a mobility scooter do you know if this is something that Moon Palace can accommodate and arrange or should I book my own?

Im part of a team of agents here atPlayaDelCarmen.com.

We are NOT directly affiliated with the Moon Palace. Enjoy! I specifically asked in my planning meetings that the food be warm because all the food on the property especially room service had been served cold. Hamburgers and Pancakes will not be hard to find. , Hi, I will be visiting Moon Palace early next year. Transportation is not included, but if you want to spend the day at any of the following sister resorts, you can enter with your existing wristband and use their services and beach. Hi William please let me check for you and Ill report back later today, as I was informed that resort credit at Palace resorts had been terminated. Therefore, is there a big difference between the Nizuc and Sunrise and would there be a better pick for us between the two? It's worth noting that none of the restaurants require reservations, making it easy to pick and choose a meal on an whim. Thank you very much Sarah. Your review says its is a 10 minute drive. we didnt book the family suite. My family is planning a visit to Moon Palace in April. Is it safe with Little kids we will have 9,7 and 4 year old with us.

No, the Moon Palace doesnt have a dolphinarium they only sell tours with dolphins so you dont have to worry about that.

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