zippo customer service

2021/05/21

For more information, see our, Getting Started With Your New Zippo Lighter, How To Replace The Flint On Your Zippo Lighter, How To Maintain/Replace The Wick On Your Zippo Lighter. [31] The company also marketed the BLU2, which features a squarer frame and eliminates the fuel gauge on the side of the original Zippo BLU. The basic mechanism of the Zippo lighter has remained unchanged, but they developed into a popular fashion accessory, with a huge variety of artistic designs produced. Instructions for safely fueling the Zippo are included in its packaging. [27] In 2001, according to the fall 2003 issue of IUP Magazine, a 1933 model was purchased for $18,000 at a swap meet in Tokyo, and in 2002 the company bought one valued at $12,000 for its own collection. It discontinued the line January 1, 2016.[16]. If you are unable to send the lighter insert with your lighter case, a lighter insert is not automatically installed.

For more information, see our, Getting Started With Your New Zippo Lighter, How To Replace The Flint In Your Zippo Lighter, How To Maintain/Replace The Wick On Your Zippo Lighter. Please go to your country's Zippo website or contact your nearest Zippo distributor. The museum also contains an enormous collection of Case knives. Allow all lighter fluid to evaporate for two days.. All Rights Reserved, By continuing on this website you consent to our use of cookies and similar technology, which collect and share with third parties the IP address of your device and browsing information, to make your browsing experience as useful as possible. After July 1986, Zippo began including a date code on all lighters showing the month and year of production. The tube has an interior spring and exterior cap-screw that keeps the flint in constant contact with the exterior flint-wheel. In 1979, the company inadvertently introduced an error into fabrication, with some lighters reading / on the left and // on the right instead of // on the left and / on the right, but corrected the problem within the year. We know that behind every Zippo product covered under warranty and sent for repair is an owner depending on our promise to repair or replace it. What happened? Product instruction manuals, tips on the maintenance of your product and safety information can be found here. Detailed information about Customize It! Locate detailed information about your Zippo product. [26], As of March of 2022, Zippos carry a suggested retail price between US$17.95 and US$25,000 (for the Armor 18k solid gold model). Companies are selected automatically by the algorithm. Fill out one of our "Contact Us" forms to submit your request or inquiries. [19], On June 5, 2012, the company manufactured its 500,000,000th lighter and celebrated its 80th anniversary. A consequence of the windproofing is that it is hard to extinguish a Zippo by blowing out the flame. In mid-1955, Zippo started year coding its lighters by the use of dots. products can be found below.

The fuel, light petroleum distillate or synthetic isoparaffinic hydrocarbon (commonly referred to as lighter fluid or naphtha), is poured into the rayon balls (sometimes called the "cotton," or the "batting"), which absorbs it. [10] Period Zippos were made of brass, but Zippo used a black crackle finished steel during the war years because of metal shortages. Please specify this on the repair form and a brand new inside unit will be installed. "[23][24], "Zippo squad" became a phrase of American military jargon for being assigned to burn a village. You went in there with your Zippos. [7] It got its name because Blaisdell liked the sound of the word "zipper", and "zippo" sounded more modern. Research from Yale University updated on April 28, 2022 identifying how companies were reacting to Russia's invasion identified Zippo in the worst category of "Digging In", meaning Defying Demands for Exit: companies defying demands for exit/reduction of activities. You are important to us! U.S.A. Privacy PolicyOutside U.S.A. Privacy Policy Terms & Conditions Brand Protection Auction Website Sales Product PatentsCookie Policy, 2022 - Zippo Manufacturing Company - All rights reserved, By continuing on this website you consent to our use of cookies and similar technology, which collect and share with third parties the IP address of your device and browsing information, to make your browsing experience as useful as possible. products can be found below. Zippo released the Zippo BLU in 2007 (although there are many 2005 pre-release models). HeatBank 9s Plus Rechargeable Hand Warmer. We know that behind every Zippo Windproof Lighter sent for repair is an owner depending on our promise to get it back in working order. The proper way to extinguish the lighter is to close the top half, which starves the flame of oxygen, but unlike other lighters, this does not cut off the fuel supply. Design Tips How To InstructionsFAQ Customized Product Policy. Everybody had a Zippo. What can we help you with. Specifically, the lid and cam were "tuned" so that the lighter still makes the distinctive "Zippo click", and also it is one of the few butane torch lighters to use a flint and striker wheel. This was followed in 2005 with the Outdoor Utility Lighter, known as the OUL. Find information about Zippo.com eGift Cards below. Unlike disposable lighters, newly purchased Zippo lighters do not contain fuel. [1] Thousands of different styles and designs have been made in the nine decades since their introduction, including military versions for specific regiments. It was for burnin' shit down.

You are important to us! 2022 - Bhawar Sales Corporation. Order FAQSales & Promotion CodesSales TaxShipping & HandlingReturns & Exchanges Orders/CancellationsZippo.com Accounts. The cases of Zippo lighters are typically made of brass and are rectangular with a hinged top. [25] The M132 Armored Flamethrower was referred to as a "Zippo". This strategy is similar to the success Victorinox Swiss Army Brands Inc. has had selling watches, luggage, clothing, and fragrance. This 15,000-square-foot (1,400m2) building contains rare and custom made Zippo lighters, and also sells the entire Zippo line. Inside the case are the works of the lighter. Whether a Windproof Lighter is 5 years, 25 years, or 50 years old, it will serve as a dependable source of flame for years to come - we guarantee it!, Check the Windproof Lighter instructions on routine maintenance(wick, flint, and lighter fluid. Click the link below for information about product repairs. This noise is produced by the spring-loaded toggling cam, a little lever that keeps the lid closed or opened securely. [13], After World War II, the Zippo lighter became increasingly used in advertising by companies large and small through the 1960s. Check the status of an order, the balance on an eGift Card or track the location of an existing order. [34]. However, if the flame is blown from the top down, it will be easily extinguished. By clicking on the Submit button below, you consent that your inquiry, including your personal data, will be transferred to Zippo Manufacturing Company in the U.S.A, which country may not provide the same level of protection of your personal data as your country, for it to handle your request, including by using a third party provider in the U.S.A. For further information regarding the processing of your personal data, please see the privacy policy. That is why we have exclusive representatives in almost every country. The Zippo lighter requires 108 manufacturing operations. Opening the top lid produces an easily recognizable "clink" sound for which Zippo lighters are known, and a different but similarly recognizable "clunk" when the lighter is closed. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. Visit our International Locator. For more information, see our, Getting Started With Your New Zippo Lighter, How To Replace The Flint On Your Zippo Lighter, How To Maintain/Replace The Wick On Your Zippo Lighter. On February 3, 2010, the deal was finalized. That's why people bought Zippos. We know that behind every Zippo product covered under warranty and sent for repair is an owner depending on our promise to repair or replace it. Spinning this rough-surfaced wheel against flint results in a spark that ignites the fluid in the wick. Due to circumstances resulting from the COVID-19 situation, repairs may be delayed. Package completed repair form along with your Zippo lighter in a sturdy box or padded envelope. Do not send your Zippo item to the USA. Need help? Please do not attempt to perform repairs yourself as it could damage the lighter beyond repair. In 2009, Zippo announced plans to purchase Ronson Consumer Products Corporation, a long-time competitor in the lighter market. In August 2007, Zippo released a new butane lighter called the Zippo BLU. For more information, see our, If you do not see your product listed above, Getting Started With Your New Zippo Lighter, How To Replace The Flint On Your Zippo Lighter, How To Maintain/Replace The Wick On Your Zippo Lighter. Find detailed information about the Zippo.com website. If your inquiry is time-sensitive, please call us Monday-Friday 9:00 am to 5:30 pm. Due to circumstances resulting from the COVID-19 situation, shipping may be delayed. Since the Zippo company's 60th anniversary in 1992, annual editions have been produced for Zippo collectors. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The corporate web site boasts: "in almost 75 years, no one has ever spent a cent on the mechanical repair of a Zippo lighter regardless of the lighter's age or condition."[10]. Click the link below for information about product repairs. Do not send your windproof lighter to the U.S.A.

We don't make that promise lightly. Remove the inside lighting mechanism (the insert) from the Zippo lighter case. If you do not have an order number, please fill out our general inquiry form. [9], Zippo lighters became popular in the United States military, especially during World War IIwhen, as the company's web site says, Zippo "ceased production of lighters for consumer markets and dedicated all manufacturing to the US military". Morley Safer, in his August 5, 1965 CBS News report of the Cam Ne incident[22] and Private First Class Reginald "Malik" Edwards, the rifleman with the 9th Regiment, US Marine Corps Danang (June 1965 March 1966) whose profile comprises chapter one of Wallace Terry's book, Bloods: An Oral History of the Vietnam War by Black Veterans (1984), describe the use of Zippo lighters in search and destroy missions during the Vietnam War. While the Zippo Manufacturing Company never had an official contract with the military, individual armed forces personnel requested that base exchange (BX) and post exchange (PX) stores carry this sought-after lighter. Would you like to speak with a Zippo representative? You used a Zippo. The museum was featured on the NPR program Weekend Edition on Sunday, January 25, 2009. [28] During the 75th anniversary celebrations in 2007, Zippo sold a near mint 1933 model for $37,000. The insert contains the spring-toggle lever that keeps the top closed, the wick, windscreen chimney, flintwheel, and flint, all of which are mounted on an open-bottom metal box that is slightly smaller than the bottom of the outer case, and into which it slips snugly. Zippo stated that it would continue to service all previously sold BLU lighters.[32][16]. [citation needed], As of January 1, 2016, Zippo discontinued production of the BLU line of lighters and sold the BLU trademark to Lorillard. Pissed Consumer 2022 All All parts of the lighter are replaceable. On the right was a Roman numeral which denoted the year, beginning with II in 1986. If you do not see your product listed above click here to contact Consumer Relations. Thus a Zippo made in August 2004 was stamped H 04. Find detailed information about the Zippo.com.au website. Product instruction manuals, tips on the maintenance of your product and safety information can be found here. The hollow part of the interior box encloses five rayon balls (similar to cotton balls) which are in contact with the wick. [15], In 2002, Zippo expanded its product line to include a variety of utility-style multi-purpose lighters, known as Zippo MPLs. Online Orders General InquiriesRequest To Sell ProductsPromotional Product InquiryContact InformationOutside U.S.A. For legal information, browse the links below. Providing exceptional service is our priority; feedback is always welcomed. On most models, the top of the case is slightly convex. [4][5] Since the company's inception, Zippo lighters have been primarily manufactured in the United States, although the company ran an operation from 1949 until 2002 in Niagara Falls, Ontario, Canada. [8] On March 3, 1936, the U.S. Patent Office granted a patent for the Zippo lighter. Need help? Printed on the bottom of the felt (in modern Zippos, not on older models prior to late 1992) are the words, "LIFT TO FILL," to indicate one must lift the felt away from the "cotton" in order to refuel it. This form is for zippo.com orders only. For more information, see our, Getting Started With Your New Zippo Lighter, How To Replace The Flint On Your Zippo Lighter, How To Maintain/Replace The Wick On Your Zippo Lighter. Edwards stated: "when you say level a village, you don't use torches. Getting Started With Your New Zippo LighterCaring For & Cleaning Your Zippo LighterHow To Fill Your Zippo LighterHow To Replace The Flint On Your Zippo LighterHow To Maintain/Replace The Wick On Your Zippo LighterGetting To Know Your Zippo Pipe LighterGetting To Know Your Zippo Hand WarmerHow To Fill Your Zippo Hand WarmerHow To Ignite Your Zippo Hand Warmer, Product Instructions Product Care Safety Data, NewsEvents Our History Date Codes CollectingOn The Big Screen Zippo/Case Museum Zippo Cars Careers Zippo Around The World Our Companies. Zippo is ranked 99 out of 3305 in E-commerce category. Due to circumstances resulting from the COVID-19 situation, repairs may be delayed. Zippo Manufacturing Co. v. Zippo Dot Com, Inc. "The Short Story About The American Icon - The Legendary Zippo Lighter", "Zippo, die Geschichte des legendren Sturmfeuerzeugs", "Zippo: 500 Million Lighters and Counting", "A Brief History Flame: The Story Of The Everyday Lighter", "Zippo to discontinue its butane pocket lighters", "Ronson Corporation, Form 8-K, Current Report, Filing Date Feb 8, 2010", "Click and Burn: a sonic history of the Zippo lighter", "Zippo Trademarks Its Signature Click and Celebrates by Going All In on ASMR", "Frenchman Karoubi bids ,37,000 for Zippo lighter", "Zippo Announces Discontinuation of Branded Butane Lighters", "Ronson Corporation, Form 8-K, Current Report, Filing Date Oct 15, 2009", "Over 750 Companies Have Curtailed Operations in RussiaBut Some Remain", "The Mad Men Premiere's Dark Vietnam Subtext", https://en.wikipedia.org/w/index.php?title=Zippo&oldid=1095807640, Manufacturing companies based in Pennsylvania, Manufacturing companies established in 1932, Privately held companies based in Pennsylvania, Articles with unsourced statements from March 2014, Creative Commons Attribution-ShareAlike License 3.0, This page was last edited on 30 June 2022, at 14:02. These lighters are fueled with butane. These lighters are now sought-after collector's items and popular souvenirs for visitors to Vietnam. [20][21], Brass-based case design with matched insert coloring. [29], All Zippo windproof lighters carry an unlimited lifetime guarantee, promoted using the trademarked phrase "It works or we fix it for free." We cannot track or prevent damage to multiple items sent for repair. Locate detailed information about your Zippo product. During the 2022 Russian invasion of Ukraine, Zippo refused to join the international community and withdraw from the Russian market. [6], American inventor George G. Blaisdell founded Zippo Manufacturing Company in 1932 and produced the first Zippo lighter in early 1933, being inspired by an Austrian cigarette lighter of similar design made by IMCO. These are butane torch lighters, which Zippo has gone to great lengths to make sure are still "identifiable as a Zippo". The algorithm is subject to change in future. ). Please select your product from the options below. Send your package to the Zippo Repair Clinic with a tracking number and insurance. I need a stricter wheel replaced on a different brand lighter, 1970's. 2022 - Zippo Manufacturing Company - All rights reserved, By continuing on this website you consent to our use of cookies and similar technology, which collect and share with third parties the IP address of your device and browsing information, to make your browsing experience as useful as possible. Do you have something to say about Zippo? Zippo also offers for sale a name brand lighter fluid. That's just the way we did it. Fields marked with * are required fields. [30] However, in 2001, Zippo altered this system, changing the Roman numerals to Arabic numerals. Rights Reserved, You Are About to Contact PissedConsumer.com, Question about a specific zippo lighter, I have an unusual request. Access your account information here. A Zippo lighter is a reusable metal lighter produced by Zippo Manufacturing Company of Bradford, Pennsylvania, United States. Everybody. From 1974 until 1981 the coding comprised combinations of forward slashes. [14] Much of the early Zippo lighter advertising are works of art painted by hand, and as technology has evolved, so has the design and finish of the Zippo lighter. 2022 - Zippo Manufacturing Company - All rights reserved, By continuing on this website you consent to our use of cookies and similar technology, which collect and share with third parties the IP address of your device and browsing information, to make your browsing experience as useful as possible. On the left of the underside was stamped a letter AL, denoting the month (A = January, B = February, C = March, etc.). If you do not want to use this online form, you may contact us at our mailing address: 33 Barbour Street, Bradford, Pennsylvania, 16701. [11][12] While it had previously been common to have Zippos with authorized badges, unit crests, and division insignias, it became popular among the American soldiers of the Vietnam War to get their Zippos engraved with personal mottos. Due to circumstances resulting from the COVID-19 situation, repairs may be delayed. In 2018, Zippo announced the sound trademark of its windproof lighter, making the Zippo lighter's click officially one of the most recognised sounds in the world. A museum called "Zippo/Case visitors center" is located in Bradford, Pennsylvania, at 1932 Zippo Drive. 2022 - Zippo Manufacturing Company - All rights reserved, By continuing on this website you consent to our use of cookies and similar technology, which collect and share with third parties the IP address of your device and browsing information, to make your browsing experience as useful as possible. [2][3] In 2012, the company produced the 500-millionth unit. Would you like to speak with a Zippo representative? Use ourInternational DistributorList. From 1966 until 1973, the year code was denoted by combinations of vertical lines. The bottom of this is covered by a piece of felt approximately 1/4 of an inch thick. From 1982 until June 1986 the coding was by backslash. Getting Started With Your New Zippo Lighter, How To Replace The Flint On Your Zippo Lighter, How To Maintain/Replace The Wick On Your Zippo Lighter. Business Hours: Monday through Friday 8 a.m. to 4:30 p.m. EST. It also contains a tube that holds a short, cylindrical flint. One of the recognizable features of Zippo is the fact that it burns with a wick. Please go to your country's Zippo website or contact your nearest Zippo distributor. It belongs to a terminal lady who's deceased father bought for her, engraved initials., I have a Zippo lighter that's one flamer that I bought about two months ago I lost the receipt and I need a replacement, My order has not been shipped & I ordered my liters a month ago, Want to buy case of largest can of butane. Fill out our Contact Form to submit requests or Inquiries. Several topics on the ordering process, eGift Cards and Customize It! [17][18], In March 2011, due to significant decrease of sales from 18 million lighters a year in the mid-1990s to about 12 million lighters a year recently, combined with increasing pressure on people not to smoke, Zippo Manufacturing Co. tried offering a wider variety of products using the Zippo name, such as watches, leisure clothing and eau de cologne. That is why we have exclusive representatives in almost every country. In addition to its 2010 purchase of the Ronson brand in the US and Canada,[33][17] Zippo also owns W. R. Case & Sons Cutlery Co. of Bradford, Pennsylvania, Zippo UK, Ltd. of London, England, and Zippo Fashion Italia of Vicenza, Italy. The lighter finish is not covered under our guarantee. Ordering & RedeemingBalance InformationTerms & Conditions. Zippo lighters, which have gained popularity as windproof lighters, are able to stay lit in harsh weather, due to the design of the windscreen and adequate rate of fuel delivery. Now you would use a Bic. It's not like in the 1800s. Zippo lighters have been sold around the world and have been described as "a legendary and distinct symbol of America".