we are not a PO box. Please shi

2021/05/21

No, we are not a PO box. Please ship future packages to our Truck Crossing location. Click here for more info. Please wait until you receive a package arrival notification (via email, text, or phone call, depending on your settings), before you come down to pickup your package. Nov 24, 2022: US Thanksgiving - Closed Please add this number in your shipping address when making an order. No, sorry. Is it okay to only pick up some of my packages now and then pick up the rest on another day? (So that we don't receive your credit card statements and bill it to you as a letter on arrival). We can accept pre-paid return labels for USPS, FedEx, and UPS, but not DHL. We will not accept any illegal goods or items prohibited by the major shipping couriers: A PMB (personal/private mail box) number is the unique number issued to you when you register, it is your account number with us. Click here for more info. Click here for more info. No, we will still accept your package, but it will likely take significantly longer to process, especially if there are multiple people with the same name in our system. Packages over 60 days in storage will be destroyed or donated to charity. Contact us if you're stuck in the border or running late, and we'll wait a few more minutes for you. Yes, we sign for all packages incoming from UPS, FedEx, and Amazon. No, unfortunately our shipping software does not support this. Can a friend/family member/someone else pick up packages on my behalf? Hours changed: now open at 9am on Saturdays (instead of 11am). Our Peace Arch location is now closed. Less than 3 minutes from the Pacific Highway Truck Crossing. Place an order at any online retailer (such as Amazon) and ship to our address with your mailbox number. I'm an existing 5dpackages customer, do I have to re-register or do anything else to use your new location? Note: we allow payments online through PayPal and credit card, as well as in store with credit card, or cash in USD or CAD. You can also view your packages ready for pickup after logging in. Our Peace Arch location is now closed. Why is my credit card being rejected when placing an order? Our Peace Arch location is now closed. We can also send a text message, or even give you a phone call, all at no extra cost. We can accept pre-paid shipping labels free of charge. How come the tracking on my parcel says "Delivered", but I still haven't gotten a notification from you? There is a large parking lot in the front of the building. We still need to process all incoming packages, which can take several hours.

Dec 25, 2022: Christmas Day - Closed Unopened junk mail can be shredded and refunded. We do not allow any exceptions. For example, we have previously received: Please keep in mind that larger items might have parcel receiving fees of up to $10, depending on the package volume. Registration is free and the only fee you'll need to pay is our package processing fee. Are you planning on moving everything to this new location? Please contact us! Can I pick up my package even though I haven't received a package arrival email? Note: the time of delivery does not mean that your package is ready for pickup. Please ship future packages to our Truck Crossing location. Our second location is now open and can receive any incoming packages. Click here for more info. Do you offer insurance for shipping out packages? We have had this happen only twice since we opened, both times were from UPS Brokerage. registration. Will I still be charged for it? Temporary extended holiday hours (Dec 5 - Jan 9). Added ability to track packages directly on our website. Maximum weight accepted is 100lbs. A copy of the package arrival email works too! Why am I not receiving your package arrival emails. That's not a problem. We only sign incoming packages from USPS if there is a signature required. Nope! If I arrive a couple minutes after closing, can I still pickup my package? We receive commercial shipping rates from UPS, USPS, and FedEx and pass the savings on to you! no lettermail (but tracked lettermail is allowed), destination address must be in the United States (no APO/FPO). Canadian dollar pricing raised to $2.00 USD = $2.75 CAD (was $2 USD = $2.25 CAD). include your PMB number. Nope! Yes! Note: this is not a PO box number as we are not a PO box. We charge $2 per package as long as it's under 50lbs. Added ability to pre-add and refuse packages. Please ship future packages to our Truck Crossing location. Take the first exit (Exit 276: Blaine City Center) on the right immediately after the border checkpoint. Please ship future packages to our Truck Crossing location. Which phone number should I use when placing an order? We are located on the opposite site of Cost Cutter, right beside the Dollar Tree. Yes, we can receive tires for passenger vehicles. Next to Cost Cutter (large grocery store) and Shell (gas station). Sep 5, 2022: Labor Day - Closed Simply change your address from "439 Peace Portal Dr" to "1733 H St Ste 700" with your account name and your PMB # assigned when you registered.

Same great hours. We can also accept pre-paid drop offs through those 3 couriers as well. How to pickup, authorizing someone else to pickup, picking up only some packages.

By default, we send an email.

Yes! Let us know your PMB number (in the package arrival email), and we'll need to see a piece of photo ID, such as your: For international packages being shipped to us: it is extremely rare to be charged duty for international packages. Storage fees increased to $0.50/day after 30 days (was $0.25/day after 30 days). Yes. We charge $3 per tire (or per bundle if the tires were strapped together during shipment). We process all incoming packages within a few hours, and we'll send you an email, text (SMS), or phone call (depending on your settings) as soon as it's ready to be picked up. See pricing for more details. Payment methods, currencies we accept, exchange rates. Drop off pre-paid returns for free, or generate your own shipping label. We only refuse packages if you contact us and authorize us to refuse a package, or if a package is over 100lbs. No, at this moment we only ship within the United States. Delivery and processing times, package statuses, storage fees. Do you do cash on delivery? Click here for more info. Our Peace Arch location is now closed. Please ship under the name you registered as, and However, you might have to pay taxes when declaring your items to the border guard when crossing the border back into Canada. When do packages usually arrive from UPS/USPS/FedEx? To do this, click on the "Authorized Users" button after you login. We are a package shipping, receiving and pick-up company in Blaine, WA. No, we do not offer this service. We don't charge any additional fees for this service. How come the tracking on my parcel says "Delivered", but I still haven't gotten a notification from you? Signing up with a credit card in USD. All couriers deliver at random times throughout the day, there are no specific times or schedules that they deliver at. Yes, but you'll need to add them as an authorized pick up user on your account. Yes, we can ship packages out through USPS and FedEx. When can I start using your second location? For our pricing, please clickhere. Massive oversized:Over 12,000cu/in: $5 Please ship future packages to our Truck Crossing location. Our Peace Arch location is now closed. Packages over 100lbs will be returned to sender. This is commonly an issue with Microsoft email accounts (@live.com, @outlook.com, @msn.com, @hotmail.com) mistakenly labeling our emails as spam and deleting them before it ever reaches you, which is why the email doesn't end up in the spam folder. You can ship almost anything to us. However, if you know a package has arrived and is ready for pickup (such as by viewing the packages on youraccount online), and if you still haven't received any emails from us, with no emails in the spam folder, then pleasecontact us with the email associated with your 5dpackages account and we can look into it. Jul 1, 2022: Canada Day - Open We receive, process, and notify you for the arrival of your parcel.

Please ship future packages to our Truck Crossing location. Our Peace Arch location is now closed. If a package is already in transit to us and is over 100 lbs, it will likely be automatically refused (returned to sender) when it reaches the UPS or FedEx processing facility in Bellingham or Seattle. Click here for more info. All outgoing packages are shipped out the next business day. The maximum weight for packages that we can receive is 100 lbs, as we do not have the necessary equipment (such as fork lifts or pallet jacks) to maneuver the package around our warehouse. Dec 31, 2022: New Years Eve - 10:00am - 4:00pm (no deliveries from UPS) Our warehouse is usually between 68-78F (20-26C). It takes us up to 5 hours to process incoming packages. Incoming letters or packages are delivered into the corresponding PO box. Click here for more info. It should take 5 hours at the very most. Do not use ours! We have employees over 21 years old that can sign for any packages with an age restriction. Jun 18, 2022: COVID-19 Update (New Hours, Storage Fees), click here for more info. We will contact you well in advance before any storage fees occur or before your package is about to be destroyed or donated. Do I have to include any additional information when shipping an item to your address? Jan 1, 2023: New Years Day - Closed, From the Pacific Highway Truck Crossing (3 mins), From the Peace Arch Border Crossing (5 mins), Dec 24, 2022: Christmas Eve - 10:00am - 6:00pm, Dec 31, 2022: New Years Eve - 10:00am - 4:00pm. How quickly will it take for you to process my parcel(s) after it has arrived? Can you re-ship or forward my letters/packages to my house? However, if your package is listed as "Ready for Pickup" when viewing your account online, then it means it is ready for pickup. Please ship future packages to our Truck Crossing location. If you are not receiving any package arrival emails from us, please check your spam folder, then mark the package arrival email as "Not spam" to have further emails delivered to your inbox. We can generate shipping rates through UPS, FedEx, or USPS. Usually we are able to process packages within 3 hours. We charge by weight, not by size (unless your package is over 12,000cu/in in volume). We do not charge any fees for this service. Yes! If you do not contact your bank before hand to change your billing address, and instead simply enter in our billing address and shipping address, your payment will still fail as most credit card processors verify the billing address on payment for high valued orders. Our Peace Arch location is now closed. 90% of items we receive are in this weight range, Cost is per bundle or per tire, depending on how it was shipped. Over 30,000cu/in: $10. I need to send a package out, do you offer any shipping services? Do you accept packages to ship out with a pre-paid return label. Added privacy policy, billing history, changelog. Do you have someone over 21 to sign for my package? Having a billing address in a different country from the shipping address is a tactic some fraudsters use for making online orders with stolen credit cards, which is why your order might be declined. Turn left on H St (first stop light on Peace Portal Dr). Click for Example! CBSA's website says there are no personal exemptions (for paying duty) for trips to the United States under 24 hours. Temporary extended holiday hours (Nov 27 - Jan 11). Jun 18, 2022: COVID-19 Update (New Hours, Storage Fees), click here for more info. Here are some estimated delivery times based on previous deliveries: FedEx delivers twice a day: once by FedEx Ground, and another by FedEx Express. Three minutes from the Pacific Highway Truck Crossing! This page contains all our business, website and policy changes. If there is missing information on the box (such as no name, or no PMB number), we will still accept it and will attempt to contact the customer to verify that the package is theirs (usually by verifying the tracking number). We're less than a minute away from the Peace Arch Border Crossing, and less then 5 minutes from the Truck Crossing. Immediately! Our Peace Arch location is now closed. We also don't ship to APO/FPO (military) addresses. (If you don't have a US social security number, you can still apply for a VISA debit card at a US bank such as Banner Bank in Blaine). Continue on H St, past the I-5 overpass, the school, and the Truck Route highway. Jun 18, 2022: COVID-19 Update (New Hours, Storage Fees), click here for more info. Jul 4, 2022: Independence Day - Closed They only deliver Monday to Friday. Can I pick up my package even though I haven't received a package arrival email? Packages over 60 days will now be destroyed or donated to charity (no previous policy). No! Updated holiday hours and closures for 2018. The prices you see here are the prices we charge. We highly recommend that you only come down to pick up your packages after you receive a notification from us. Holiday hours now added to Hours & Location page. Will you let me know when a parcel arrives and is ready to be picked up? We're located less than a minute from Peace Arch and less than 5 minutes from the Truck Crossing. UPS does not deliver on weekends. We plan to keep both locations open to better serve you. Please ship future packages to our Truck Crossing location. Moved from 442 Peace Portal Dr to 439 Peace Portal Dr (right across the street). I forgot to include my PMB number when I placed my order, will it be refused on delivery? I forgot to include my PMB number when I placed my order, will it be refused on delivery. Turn right into the mall. A private mail center, such as ours, receives all of our letters and packages at once, unsorted, from each courier (USPS/FedEX/UPS). Support pages didn't help? A letter has arrived for me that I don't want.

Calling your bank and requesting to change your billing address to ours, as well as disabling paper account statements and enabling statements through email instead. We are classified as a private mail center. We do not charge any fee to register, nor do we charge any annual fees. No, at the moment we don't offer any package forwarding services. If you have not received any notifications from us by 7pm on the day of delivery, please send us an emailwith your name, PMB number, and tracking number and we will investigate the issue. Jun 18, 2022: COVID-19 Update (New Hours, Storage Fees), click here for more info. No annual or registration fees. What do I need to provide when picking up my packages? Click here for more info. Jun 18, 2022: COVID-19 Update (New Hours, Storage Fees), click here for more info. Please ship future packages to our Truck Crossing location. You do not need to do this for each order you place, you only need to call the bank once. Blaine, WA98230. If you try to pick up your packages while they are being processed, we will be unable to assist you and you'll need to wait until we finish processing your package. Available couriers for shipping out, package forwarding, prepaid shipping labels. Click here for more info. We highly recommend that you Customer service bell replaced with gong. Jun 18, 2022: COVID-19 Update (New Hours, Storage Fees), click here for more info. No annual fees. As long as the letter remains unopened, we will shred it and then refund the package receiving fee. We allow up to 3 people (not including yourself) to be added to the list. More instructions are available after Address Register for a free account on our website. May 30, 2022: Memorial Day - Closed Please ship future packages to our Truck Crossing location. Your PMB number is shown here (must be registered and logged in to view). Same low costs. New Sunday hours: 10am-6pm (was 10am-8pm during December, and was 11am-8pm before that). No. We measure and weigh the package, then get a price list of commercial rates from all 3 couriers. Kwikshipper | International Low Cost Parcel Forwarding Service, Mail To Border, Package and Parcel Receiving Blaine, SBN|Virtual / Mailbox / Co-working space / Serviced Offices, #1 Hiring Jobs Site in Transportation, Logistics & Warehousing, Redacted for Privacy (Privacy service provided by Withheld for Privacy ehf). Our Peace Arch location is now closed. send us an email with your name, PMB, and the tracking number so that we won't have any problems processing your package on arrival. Please ship future packages to our Truck Crossing location. Jun 18, 2022: COVID-19 Update (New Hours, Storage Fees), click here for more info. Jun 18, 2022: COVID-19 Update (New Hours, Storage Fees), click here for more info. A PO box (Post office box) is usually operated by USPS. Viewing your account online shows your package(s) status in real time, whereas notifications are sent every 15-30 minutes. Click here for more info. Our Peace Arch location is now closed. Packages stored for more than 60 days are destroyed or donated to charity. We store packages for 30 days before we charge an additional $0.50/day for storage fees after the 30th day in storage. Click here for more info. This kind of transaction raises red flags in some online sellers fraud departments (usually with Best Buy, Dell, Costco), especially with high valued items. There has only been two times we have encountered this since opening, both times were from UPS Brokerage and involved a high value item. The authorized user will need to show us their ID, as well as telling us your name and PMB. Also, sometimes our email notifications end up in the spam folder. Open 7 days a week. Can you pay my customs/duty fees when my package arrives? This is usually a result of having a Canadian credit card, with a Canadian billing address, shipping an order to the United States. The authorized user does not need to bring a copy of your ID, theirs will work as long as they are on your authorized users list. Blaine Parcel Shipping and Receiving | 5dpackages. We will hold on to your order for up to 30 days before we charge a minimal fee for storage. For more details, visit our pricing page. We'll send you an email, text message, or phone call (depending on your preferences) when your parcel is ready to be picked up. The delivery driver or post office employee does not sort our packages for each customer for us. FedEx Ground and FedEx Home Delivery delivers on Saturday. There are no annual or registration fees. Dec 24, 2022: Christmas Eve - 10:00am - 6:00pm Please use your phone number. Follow the roundabout heading towards the Edaleen Dairy and the Chevron gas station. Dec 26, 2022: Boxing Day - Closed When your parcel arrives, we can send you an email, text message, or even give you a phone call, all for no additional cost. We also cannot accept any packages over 100 lbs. 1733 H St, Ste 700 Jun 18, 2022: COVID-19 Update (New Hours, Storage Fees), click here for more info. Jun 18, 2022: COVID-19 Update (New Hours, Storage Fees), click here for more info. Jun 18, 2022: COVID-19 Update (New Hours, Storage Fees), click here for more info. In the case of your name or PMB # not being on the box when we receive it, having your phone number on the box helps us process your parcel. Updated holiday hours and closures for 2017. Our Peace Arch location is now closed. Although theCBSA's website says there are no personal exemptions (for paying duty) for trips to the United States under 24 hours, in our experience, usually items with a value of under $200 CAD are not charged taxes, but this is highly dependent on the border guard.