motorized shades for pergolas

2021/05/21

There is a 1 1/8 gap on the motor side, and a 1 1/2 gap on the idler end. We are enjoying our deck and sunsets much more. NOT AS ORDERED OR DEFECTIVE (when installing). is found to be defective in materials or workmanship, we will, at our discretion, repair, replace or refund the cost of a product which fails to conform to this limited warranty. 7.

The tracks or cables must be hosed down on a regular basis to make sure they are clear of dirt and debris before lifting or lowering the shade, or it will not function correctly. 10. 20w x 16 h (240w x 192h) Integration for Many of the Largest Smart Home Brands. Hello Debby, If it is determined that the cause is weather or installation related, you will need to purchase replacement parts and pay for shipping regardless of when you report it.

Vela GreenScreen, E Screen, M Screen, SilverScreen Heat Reflecting, PVC Free Supreme Polyester Blackout, The Insulator Symphony, Symphony Light Filtering, Phifer 2360, Phifer 2390 and Phifer 2410 solar shades have been certified by GREENGUARD. We are happy to help answer any questions you may have regarding our products. Loss of pleating is not covered if the product is not being cycled (held in the raised position a portion of the time). *Reset button sits on solar station, plan mounting accordingly to access button in rare case of motor failure, *Box mounted stations and motors can only be mounted on the, Cleaning & Care - CITADEL Clear Vinyl Shades, Dual Bracket - Film Shades & Blackout Shades, Cleaning & Care - Baby Grande & Grande Clear Vinyl Shades, Cleaning - Insulator Blackout Cellular & Modular Light Sealed, Cleaning - Light Filtering Symphony & Premium Honeycomb Skylight, Thank you for the heavy duty sun shade. DO NOT ROLL SHADES DOWN IN WINDY CONDITIONS! Policy is subject to change without notice. Therefore rips, tears, or cuts in the fabric were either caused by the shipping company, opening the boxes with knives or scissors, or happened during installation. Crank Operated or Motorized We will request photos and video and measurements to try to determine the cause of the problem (for example, failed welds, holes in fabric, cables pulling out, shades rolling crookedly, shades jamming in tracks.) All wood alloy and faux wood slats carry a five year warranty. We do not employ installers. We may check historic wind speed data in your area. It fit great and blends in beautifully. Make sure the fabric is flat. IF INSTALLED WITHIN 3 MILES OF SALTWATER, cranks, housings, side rails, cables, and cable hardware have a reduced warranty of ONE year. Not as ordered means wrong size, color, fabric, lift system, cable anchor hardware, etc. Motorized shades do NOT have a manual override so if there is power out you will not be able to fully raise the shade. Verosol fabrics cannot be ultrasonically cleaned. Just wanted to let you know we received and installed our solar screen and it looks great. We are not responsible for the payment of any labor associated with the re-installation of parts or shades. The online instruction video was THE best Ive ever seen. Each scenario can automate the ascent, descent and preset controls, with the ability to repeat any day of the week and set vacation modes, Multi-Channel to operate up to 4 individually or as a group. Powder coated extruded aluminum housing boxes, 5 h, are available in different colors to hide the roller. Verosol fabrics are also easy to maintain dust can be removed with a soft feather duster or vacuuming with a soft brush at the lowest position. Somfy Warranty Somfy offers end product suppliers a 5 year warranty on all motors and controls. Splines: Fabric is secured to the roller with a sturdy spline that runs the full width of the shade and is permanently affixed to the fabric so that it cannot slide out. Subjecting them to maximum wind load on a regular basis will cause them to wear out faster. Better to upgrade to the Citadel High Wind Zipper TrackShades. Mounting one shade to go across multiple openings overlapping central posts can cause wear to fabric when high winds can force the fabric against the posts and this wear is not covered by warranty. Carla, Karen, and the rest of the gang at North Solar Screen are true experts and they really mean it when they say, The customer comes first. I highly recommend this company.

They do a good job of blocking the winds and sunlight. If reported 61 days or more after receipt of original order, replacement parts are free BUT YOU PAY SHIPPING. View external solar station mounting options*, Dimensions of External Mount Bracket: Width 3 5/8, Height 2, sticks out about 2 3/8. 3 w x 3h (36w x 36h), Choose Baby Grande Solar for smaller spaces.

Hello, Your Grande Shades have made a tremendous impact in the use of our pergola. You should still be cautious of the fabric rubbing against rough or solid surfaces. will not assume responsibility for any labor installation problems, whether measuring or installing,( including NBI and including the installation of in-warranty replacment parts.) When it is rolled up, it is hardly noticeable. Do not use harsh detergents or abrasive soaps as they can ruin the surface. This warranty does not cover variation in color, grain, or texture in natural wood products nor excessive warping of wood slats in high humidity areas. Fabric should be regularly dusted/vacuumed as appropriate.

It must be corrected immediately or the shade material, telescoping over the end, will rub the shade brackets and get damaged. With the Somfy TaHoma shade motors can pair with a wide range of home automation systems. XQ5 Initial set up, pairing the remote, setting the limits, Clearance Needed For 5.5 Housing Box, We take orders by phone to help eliminate costly mistakes. 9.

In no event shall RollEase, Inc. be liable for loss of anticipated profits or for special, collateral, consequential or incidental damages, direct or indirect. Wall Mount Cable Bracket:Use if you need to mount the cable to the wall or post. They were well packaged and the Installation videos were thorough. Carla, The Eolis RTS Wind Sensor automatically retracts an awning based on wind-generatedmovements. These exterior transparent solar shades fit areas up to 20 wide. Our patio is usable in the afternoon now. This covers your opening and minimizes the chance of damage to the material. Specifically, we warrant the Simplicity motors and controls to be free from defect in material and workmanship under normal and proper use for a periods of 5 years commencing with the date stamped on each product.

North Solar sent us samples quickly, and answered all our questions about using these shades in the unconventional way we had in mind. For Vinyl Fiberglass Must be flat, level and have no protrusions (trim or bolts) within your opening frame. We may require you to speak to factory personnel for assistance troubleshooting to determine what parts need replacing or if the product needs to be remade. Housing must be level. Seams are a double thickness of the shade material, approximately 5/8 tall. If sun sensor has raised the shade but rain exceeds your setting, the rain sensor will override the sun sensor and lower the shade to care of showers. Great product., Q: What is the depth required? Expedited shipping for replacement parts. Defective Bead Chain Drive Unit, DAMAGES IN SHIPPING: When you receive your shipment, if there is any sign of damage to the outer packaging, you MUST notate that there was such damage on the bill of lading when you sign it and send us photos of the damaged packages and shade products. Once winds have lowered below your setting for 20 minutes, you can control the shade with your remote.

Photographs showing damaged packaging and parts are required. Manufactured to fit spaces up to 20 w x 16 they withstand winds up to 35 mph. You will be sent a new motor and a label for returning the defective one, using the box the new one is sent to you in. We will take your credit card information, which will only be used if the defective motor does not come back, or if it is found that the motor was damaged by water or other abuse. Weight bar: Polished marine grade stainless steel tubing 7/8 diameter with internal steel rod for extra weight. The external mounted Helios System provides flexible mounting options for exposed roller (no housing box) exterior shades, Provides use of solar power in low light areas up to 40 away from shade. Since it is very pliable, vinyl can easily be scratched and caution needs to be exercised when working with the material.

Just wanted to let you know we received and installed our solar screen and it looks great. Available as single channel or five channel. Vela GreenScreen, E Screen, M Screen, SilverScreen Heat Reflecting, PVC Free Supreme Polyester Blackout, The Insulator Symphony, Symphony Light Filtering, Phifer 2360, Phifer 2390, Citadel Classic High Wind Zipper Track Solar, Citadel Brawny High Wind Zipper Track Solar, Mesh fabrics allow air to pass through for ventilation, Available in 3 densities to customize amount of sun, Enhanced with Microban, a biocide to inhibit mold and mildew, Darker colors give sharper outward visibility, better heat and glare reduction, Lighter colors provide more natural light, 10 year fabric warranty Phifer Suntex fabrics, Factory programs the remote to operate each shade. Damage caused by improper installation or installing in ways that are against ourrecommendations. Stop the shade if it is not operating correctly. We truly love this shade. If the panel receives less, USB charging with a standard micro USB may be required, Solar motor operates at 12 RPMs, Plugged in motors operate at 19 RPMs, Reset button for motor is located on solar station, Comes with 1 free single channel remote for a single shade order, or 1 free 5-channel remote for a multi shade order. The limited lifetime warranty is extended to the original residential purchaser only, or for the original purchaser of shades installed in commercial, institutional, or multi-tenant facilities in the original window for which it was installed. We love the shades!., Dear Debby, Do this on small surfaces to ensure shade is completely dry before re-rolling back around the tube, otherwise permanent marking of the film surface may occur. Floor Mounted Cable Bracket: Simplex Cable Fastener: Shade can be lowered to about 2 from the floor. I am very pleased with my Grande Shades. Thank you North Solar Screen!!! Solar shades provide daytime privacy only. There are no sharp instruments on site. Somfy will guide you through each step of your project to provide you with the best solutions, and guarantee you maximum comfort! These cableskeep the shades wind worthy in gusts up to 35 mph. Darker colors on the exterior absorb more light and are therefore 10% more effective than light colors against the heat. ***Shades larger than 126 wide x 123 high will require a horizontal sonically welded seam approximately tall. Shades must be installed correctly per instructions. They are not defects. The box mounted Helios system can be mounted directly onto the housing box*. Sponge with a solution of one cup mild detergent with one cup household bleach in three gallons of water.

Stop and raise the shade again to re-engage the fabric and lower again. To obtain service, contact North Solar Screen (866) 230-4700. Follow up with IMAR Strataglass Protective Polish if necessary.

Returns MUST be shipped in a box and packed well to prevent damage. It will retract when light dims because of nightfall, clouds, shadows trees etc, If sun sensor has lowered shade but wind exceeds your setting the wind sensor will override the sun sensor and raise the shade, Once wind is reduced to below your setting for 15 minutes with sun shining on the sensor, the shade will lower, Passing clouds could possibly raise and lower shade many times a day with the wind sensor also raising it for wind, You may disconnect the sun sensor and operate it manually, but you cant disconnect the wind sensor as the shade will search for a signal from a disconnected wind sensor every hour and behave erratically, Requires Soliris hand- held remote to set sun sensor which can also be used to program limit stops (wall mounted remotes cant do it), These are solar powered so no need to plug in sensors, Set rain sensor from condensation/fog to heavy rain; snow will also activate it.

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