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2021/05/21

. Avoid droppingmetal tools on the battery. Attach an L bracket to the discharge pipe of the main AC pump with two (2) stainless steel hose clamps. If no other lights are on, this means the. All Basement Watchdog combination systems come with two built in check valves. LIMITED WARRANTY By opening this package and using this GLENTRONICS, INC. product, you are agreeing to be bound by the terms of the GLENTRONICS, INC. limited warranty (warranty) as set out below. 1. If you do not agree to the terms of the warranty, do not use the product and return it within the return period stated on your purchase receipt from the retail store or authorized distributor where you purchased it for a refund. If no water is being pumped out of the sump pit, what's wrong? Just add distilled water to the PHCC Pro Series Battery Filler, remove the battery caps and press the nozzle of the bottle into each cell. Call the Glentronics servicedepartment for instructions or replace the battery. Should one float switch fail to operate, the second float automatically activates the pump. This allows us to make sure that our customers get the most out of the battery. Work in a well-ventilatedarea. Be sure to disconnect the control unit from the battery if you are using an automotive charger. For added reliability, the float switch has two floats. Do not use your product until you have read the terms of the warranty. The battery terminals are corroded or thebattery is defective. Can I install the backup pump on the bottom of my pit? At some point the main pump will fail as a result of a power outage, main pump failure, float switch failure or the inability to keep up with the incoming water. ?3@. IR\d`^A~ ED(5X CtC0#;,?$a{ pOj 0 wC endstream endobj 199 0 obj<> endobj 201 0 obj<> endobj 202 0 obj<>/Font<>/XObject<>/ProcSet[/PDF/Text/ImageB]/ExtGState<>/Properties<>>> endobj 203 0 obj<> endobj 204 0 obj[/ICCBased 220 0 R] endobj 205 0 obj<> endobj 206 0 obj<> endobj 207 0 obj<>stream 0000015801 00000 n PHCC Pro Series BFB, Battery Filler Bottle, Skip to the beginning of the images gallery. The terminal is located on the back of the control unit. The store will not work correctly in the case when cookies are disabled.

What can I do? Unplug the chargerfrom the wall outlet. What is included with the Basement Watchdog backup system? Acid is only added the first time to activate the battery. %PDF-1.4 % 0000016268 00000 n The hole is marked with anarrow. However, a check valve will prevent water from flowing back into the pit when the pump has stopped. to the battery filler bottle and replace thenozzle. . ***Please note that some Basement Watchdog batteries have only 2 long rectangular caps with a hole already present in the top of the battery case. How do the dual float switches operate on the combination system? Give a new battery approximately 24 hours to come to a full charge. More detailed instructions follow. How often should I add water to my wet-cell battery? You can check our troubleshooting guides for further help. Fan the area around the top of the battery. The float switch should be mounted about six inches above the water level line in the sump pit. * Based on a 10% duty cycle. You may then use distilled water and top off all six cells. 3. There are three (3) positions for wire connections on the terminal: N.C. normally closed, N.O. Remove the battery caps. If the. 2. This allows us to continue offering our lowest prices while staying consistent with product manufacturers policy. To do this, the two batteries must be connected in parallel (positive) to (positive) and (negative) to (negative). Please see the fuse orthe back of your backup control box for the fuse rating. The pump will not be damaged if it keeps running after all the water has been discharged from the sump. With this method, your backup pump is able to operate at full capacity if your main pump is not able to keep up with the incoming water. . We strive to answer all e-mails within one business day; however, during severe weather events, we recommend first reviewing our product troubleshooting guides. . 0000007299 00000 n Check with the manufacturer of your main pump if it is required, or watch our installation videos. Pump & Pipe Installation Instructions INSTALLATION C: DIRECT DISCHARGE TO THE OUTSIDE OF THE BUILDING FOR NARROW SUMP PITS (Diagram C) ! Failure to do so could cause serious injury or death. When the water drops below the float switch, an internal timer in the control unit will keep the pump running to empty the rest of the water in the pit. If thebattery is bad and less than one (1) year old,it can be returned to the place of purchase fora replacement (receipt required). It is highly recommended to use batteries that are the same size and age. Unscrew the wing nuts and remove the battery cables. xb```\S@(qRyaN Although, as the battery ages this time may be shortened. Left and right arrows move across top level links and expand / close menus in sub levels. See the manual for detailed instructions and safety precautions. An arrow on the top label points to the correct location.

Once the AC power is restored, the battery willrecharge automatically, unless it is old ordamaged. : 1-800-429-0800 | Fax. Be sure the fluidsensor is positioned in the second cell fromthe positive post. Cut the pipes and assemble them as shown in photo #7. 20122022, manualsdir.comAll rights reserved. Surge protectors are rated in joulesat least 1500 joules is recommended for all Basement Watchdogbackup systemsand also for the backup pump in our combination systems. You will need to purchase the matching battery and acid. Run times may vary based on inflow of water. During times of very heavy rain, many storm sewers fill up. All Basement Watchdog primary pumps come with the pump itself, controller with dual float switch, and a stainless steel hose clamp. 0000000916 00000 n A special cable can be orderedby calling Glentronics at 800-991-0466 option 3. Make sure the pump is plugged into the back of the control unit. JavaScript seems to be disabled in your browser. In thiscondition, when the AC power is returned to theunit, a battery alarm will continue to sound. Unplug the control unit power cord from the wall outlet. You will also need to supply a 12V standby battery. I am using a maintenance-free battery. Then, check the batterycables and the battery terminals for corrosion.Clean and tighten them as needed. All Basement Watchdog combination systems come with a primary pump with dual float switch, backup pump with a mounting bracket, control unit for the backup pump with a dual float switch and battery fluid sensor, transformer, a rubber union, battery cap, and extra zip ties to secure wires. Remove the fluid sensor from the top of the battery. Fan the area around the top of the battery with a piece of cardboard (or another nonmetallic material) to remove any hydrogen or oxygen gas that may have been emitted from the battery. You will need to purchase from a hardware store an "L" bracket at least six inches long (preferably one that will not rust), two stainless steel hose clamps, and one stainless steel screw (#8-32 x ") with a matching washer & nut (refer to our manual for instructions). Do not plugthe primary pump into a surge protector. All systems also include the fluid sensor that is used to monitor the battery fluid level. The Pro Series Standby batteries are shipped dry (without acid) so they never lose power before you take them home. (a) Disconnect the control unit from the wall outlet, and disconnect the battery cables. After adding the acid, the battery will be charged 80% to 90% within 15 minutes. Replace the battery caps. Basement Watchdog CONNECT with USB Data Port: Basement Watchdog CONNECT is currently available on the following systems: For added reliability, the float switch has two floats. A pump that is air locked cannot pump water. 0000001366 00000 n Why should I use a Basement Watchdog primary sump pump? It is to be placed in the second cell from the positive post and the sensor is inserted into the off center hole in the cap.

Everyone who has an AC sump pump should protect their basement with a backup system. For the Basement Watchdog Battery Backup Systems, water should be added every4-6 months. Alternately, you could take the battery to service station for a quick charge, or hook the battery up to an automotive charger if you have one. . By discharging directly outdoors, there is always an outlet for the water that is pumped out of the sump. battery cables and the fluid sensor from thebattery. Run times may vary based on water flow. Our comprehensive approach gives you the choice and flexibility not found in other systems. They are constructed to provide longer pumping times than most other batteries, and to last longer than other brands. . If you are adding a seconddischarge pipe, a check valve is not required. Unfortunately they can damage the electronics inside the control unit of your backup or combination system. Basement Watchdog CONNECT and the USB Data port plug your Basement Watchdog Backup or Combo system in to the Basement Watchdog CONNECT WiFi Module that links to your home Wi-Fi. Cut a piece of 1 rigid PVC pipe long enough to reach from the bottom of the sump pit to one (1) foot above the floor. the arrow. The first thing to check is the installation of the pump. . You will also need to supply six quarts of 1.265 specific gravity battery acid (30HDC140S and 24EP6 batteries only). . Looking for an answer to a specific question but can't find it? battery is good, contact Glentronics servicedepartment for further instructions. . It is highly recommended to use batteries that are the same size and age. What additional items will I need to install my backup pump? If the 3rd light on the controller is also on, it. Easy to follow videos are also available to help guide you. Clean any corrosion off of the ring connectors on the ends of the battery wires. They are the only batteries that will accommodate the battery fluid sensor. If you are not connecting to an existing discharge pipe, a check valve is not required. When the pump is running, water should be shooting out of the hole. 0000002436 00000 n I already have a check valve in my plumbing setup. Approximate hours of pumping with Basement Watchdog: Runs intermittently for days on a single charge, Charger strength (the higher the amps, the faster it will recharge the battery), Switches automatically to battery power when AC power fails, Pumps automatically when water volume exceeds the capacity of the main AC pump, Recharges automatically when power is restored, Monitors battery and power conditions constantly, Charges the battery, then the charger shuts off to extend the life of the battery, Runs the pump weekly to ensure it is working properly, Accommodates maintenance or maintenance free (AGM) batteries, Connect two batteries to further extend the run time of the system, Pumps on AC power as well as battery power, Capable of pumping and charging the battery simultaneously, Detects irregularities, sounds an alarm, and pinpoints problems and solutions on the control panel, USB data port to connect to the Basement WiFi or Home Automation Module, Remote terminal for connection to a security system, auto dialer or other device, Battery cable is loose or terminals are corroded, Power, fuse or circuit breaker has failed, Pump has been activated, check the main pump for failure, Pump is clogged or broken and needs to be cleaned or replaced, The alarm can be silenced during a power outage, Basement Watchdog CONNECT and the USB Data port plug your Basement Watchdog Backup or Combo system in to one of the Basement Watchdog CONNECT Module that either links to your home Wi-Fi. All systems come with a detailed manual that includes pictures of the installation process. They feature a compact design that can fit most narrow pits. This corrosion is common, but if it is not cleaned off, the battery will not charge properly. In asevere emergency, if a replacement battery is notavailable, you could temporarily use your carbattery, or recharge this battery by connecting itto your car battery. ** Older versions, before 2014 of the Basement Watchdog Special, Basement Watchdog Big Dog and Basement Watchdog Big Combo systems may not be compatible with maintenance free batteries. The alarm will remain on until theGRAY button is pressed for one (1) second. It is important to have all the cells filled equally or the battery will not operate properly.

1. A replacement fuse can be purchased either: All of the Basement Watchdog combination systems come pre-assembled for easy installation and offer primary and battery backup pump capabilities. All Basement Watchdog primary pumps are built to be durable and reliable.

. The primary pump's float switch features a protective cage that prevents debris or other wires from interfering with the movement of the floats. Failure to do so could cause serious injury or death. This light and alarm will come on when thecontrol unit detects there is less than one (1)hour of pumping power left in the battery, orthat the battery is defective. How easy is it to install a Basement Watchdog combination system? All Watchdog systems include the pump, monitoring/charging controller, fluid sensor, float switch, and battery box. Why does a Basement Watchdog backup system provide more protection than other brands? If the battery light is still on after 24 hours, please contact out service department for additional troubleshooting tips. If I am connecting to an existing discharge pipe, why do I need two check valves? For added reliability, the float switch has two floats. We can help! If this warning light and alarm are on, you need to add distilled water to the battery. The Watchdog has the ability to detect this corrosion and will sound an alarm when it needs cleaning. . The pump is running continuously. 0000003994 00000 n They are also rated for continuous duty which means they are built to run continuously 24 hours a day, 365 days a year. Do I have to fill your battery with acid? 0000008159 00000 n It smells like rotten eggs, but is harmless and will dissipate within a short time. DANGER Unplug the main AC pump when installing the backup pump to avoid electric shock. 0000001450 00000 n Leftunattended, the basement will flood. Basement Watchdog Maintenance Free/AGM standby batteries, Basement Watchdog Wet Cell standby batteries, Pumping capacity (in gallons per hour at a 10-ft. height). 201-497-6596 | info@pumpproducts.com. 8.

Pump & Pipe Installation Instructions INSTALLATION A: DIRECT DISCHARGE TO THE OUTSIDE OF THE BUILDING (Diagram A) ! . 0000002665 00000 n . DANGER Unplug the main AC pump when installing or servicing the backup pump to avoid electric shock. What can I do? . Installation videos are also available to help guide you. The acid can be neutralized with baking soda or can be taken to any place that has a HazMat (Hazardous materials) pick up. It is also recommended to purchase a battery box for the battery. If the battery is completely discharged, aninternal safety feature will not allow the chargingsystem to activate. . Minimize the risk of water damage The Pro Series line of AC sump pumps and sewage pumps are strong, dependable, and so energy efficient they could pay for themselves in a few years. (d) Connect the control unit, and the battery cables to the batterythe WHITE wire to the NEGATIVE (-) post, and then the BLACK wire to the POSITIVE (+) post. Installation is easy. DANGER Read safety warnings & instructions before attempting any repairs or maintenance. What are the differences between the three Basement Watchdog battery backup systems? The dual float controller for the primary pump will keep the pump running for additional 10 seconds. trailer <]>> startxref 0 %%EOF 200 0 obj<>stream Using a maintenance free battery with an older system may cause false alarms. . When the problem is corrected, thebattery should recharge. Do I need to plug my combo system into a surge protector? 6. However, a check valve is suggested and willprevent water from flowing back into the pit when the pump shuts off. If not, hereare several situations that would cause the pumpto run the battery for an extended time anddischarge the battery. A/C-D/C Battery Backup Sump Pump System Instruction Manual & Safety Warnings Table of Contents Important Safety Warnings and Instructions Electrical precautions 1 Battery preparation 1 Battery precautions 1 Introduction Items included in system Additional items needed Replacement parts list System specifications Pump & Pipe Installation Instructions Installation options Direct discharge to outside Connection to existing discharge Direct discharge for narrow sumps 2 2 2 2 3 4 5 6 Connection to existing di. Thebattery may need a longer period to recharge.Press the GRAY button for five (5) seconds tosilence the alarm. Remove the cover of the battery box by. When the water drops below the float switch, an internal timer in the dual float controller will keep the pump running for additional 10 seconds to empty the rest of the water in the pit. Second, if a check valve has been used in the installation, make sure it is installed correctly. 0000002472 00000 n Do not bend the sensor. The life of the battery starts when it is filled with acid. It is important to keep the discharge pipes on both pumps parallel to each other, so that the pumps remain flat on the floor of the sump. You can purchase 1 quart of 1.265 specific gravity acid from a battery store. When you fill the battery with acid, the initial reaction between the plates and the acid produces sulfur dioxide. How long do I have to charge the battery after I add the acid? . 0000011131 00000 n Do I need to plug my system into a surge protector? C=,Y\{"g!Cu|-*K02\-p10}pYG BHG:OZLwb8L2o!Hd CkPWl| A @Zp[%44I544J*[0@AP 6Nc`6`` @A`1bm To do this, the two batteries must be connected in parallel (positive) to (positive) and (negative) to (negative). For example, if the check valve is bad above the main pump, the water will not get discharged by the backup pump if it has to activate. Pro Series 2400 Battery Backup Sump Pump System. You will need to purchase from a hardware store an "L" bracket at least six inches long (preferably one that will not rust), two stainless steel hose clamps, and one stainless steel screw (#8-32 x 3/4") with a matching washer & nut (refer to our manual for instructions). 4. To permanently disable the water fluid low alarm, attached the fluid sensor rod to the positive terminal of the battery. If you are adding water every fewweeks, the battery may need replacing. . 4. I have used the entire pack of acid and I don't have enough acid to fill the last cell.

If you are using 2 check valves, both check valves must be installed properly and below the "Y" connector. Otherwise, make sure your discharge assembly is attached solidly, and the pump is resting firmly on the bottom of the pit. It is also recommended to purchase a battery box for the battery. For the best experience on our site, be sure to turn on Javascript in your browser. . This manual contains important SAFETY WARNINGS and OPERATING INSTRUCTIONS for the PHCC Pro Series 2400 battery backup sump pump system. 2 5. All Basement Watchdog standby batteries are specifically designed to work with our battery backup and combination systems. This allows the pumps to save you money and help the environment by using less electricity. If you are using a different brand battery, the fluid sensor must be attached to the positive ( ) terminal of the battery. 9. What do I do? normally open, and common. The check valve above the main pump must be working and installed properly in order for the backup pump to operate. 0000012177 00000 n Up and Down arrows will open main level menus and toggle through sub tier links. 0000106275 00000 n Risk of electrical shock or battery explosion,which can cause serious injury or death. . Finally, make sure a 1/8" hole has been drilled in the PVC pipe about 3" above the pump. ! Most check valves will make a sound when they close. We highly recommend placing the backup pump on top of a brick so it is elevated and away from pit debris. If the battery terminals have been cleaned, and the light is still on, there could be aproblem with the controller or the battery.The best way to determine if the battery isthe problem is to have it charged and loadtested at any local car service station. The Basement Watchdog Maintenance Free/AGM standby batteries don't require any acid. They also have a compact design that fits into pits with diameters as small as 12 inches. Troubleshooting Guide Potential Cause ! 198 0 obj<> endobj xref 198 31 0000000016 00000 n . check your main pump for failure. 2. pushing in the tabs on the front and back,then lifting up. Whats a Klunkless Check Valve? DO NOT OVERFILL THE BATTERY. At least 1500 joules is recommended for any of our backup systems. Left and right arrows move across top level links and expand / close menus in sub levels. HVrFCI9}-l]Y$:Xd3 #tOOB_V)Sti|C?4TxOZHOn9/24`"ioEJlr{O~tK>KJ $$7;arBGu1z(ReMb. If you are connecting to an existing discharge pipe, two check valves are required. sensor in the hole on the top of the battery orin the yellow battery cap, depending onwhich battery you own. Why is the "battery fluid low" alarm on even after the cells are filled to the proper level? Shop By Phone ! . )You will not be able to silence the alarm. Unplug the control unit power cord from the, 2. Tab will move on to the next part of the site rather than go through menu items.

Please note that not all alarms can be silenced ifimmediate attention is required. 1. .

Enter and space open menus and escape closes them as well. The Basement Watchdog batteries have been designed specifically to work with the Basement Watchdog backup systemsand combo systems. 8a 10. 0000010183 00000 n ALWAYS keep these instructions with the unit so that they will be easily accessible. If it is in any other cell, it is not measuring correctly. The wet cell standby batteries are the only batteries that accommodate the fluid sensor, which is a very important feature for maintaining battery performance. The sensor rod should be in the second cell from the positive ( ) terminal of the battery. We do not suggest plugging the primary pump into a surge protector. What additional items will I need to install my combination system? Failure to do so could cause serious injury or death. Failure to read and follow these warnings and instructions could result in property damage, serious injury, or death. 2 4. It will fill thebattery cell to the correct level and stopautomatically. . . (b) Release the union or check valve and remove the pump and rigid PVC pipe section from the sump pit. Make sure all 2 " of the sensor is inserted in the pre-drilled hole in the battery cap, or in the hole in the battery case, depending on which battery you own. . (a) Place the fluid sensor in the hole provided on the top of the battery. NEVER ADD MORE ACID. (c) If using a maintenance free battery you must attach the fluid sensor to the positive post of the battery to silence the fluid alarm. Attach the float switch very securely to the discharge pipe with a plastic wire tie. . Battery Instructions PREPARING THE PRO SERIES STANDBY BATTERY A new Pro Series 2200 Standby Battery will run this system for a minimum of 8 hours continuously. Have your battery load tested at your local automobile service station. Use a stiff brush or sandpaper. All combination systems come with a detailed manual that includes pictures of the installation process. How does the dual float switch operate on a backup pump? I just connected a new battery to the system and the controller is showing a "battery is low" message. It is very important to check the operation of the check valve above the main pump. Please refer to your instruction manual for details. If the first five cells are full, you can use a turkey baster, or other similar instrument, and even out the cells making sure that the platesare fully covered. You will also need to supply a Basement Watchdog battery, six quarts of 1.265 specific gravity battery acid, 1 " rigid PVC pipe and fittings, PVC primer with cement, a union with hose clamps or a "Y" connector and two check valves (depending on the installation method you use), and a surge protector (recommended). Registration Support About Us Contact Us Icon 800.991.0466 Icon Where to Buy. Now, you can be in-the-know when youre on-the-go. A surge protector can be purchased at any electronics or hardware store. Why does my float switch have two floats? For narrow pits you can mount the backup pump on an "L" bracket above the main pump. Add distilled water. Some manufacturers require internet retailers to display a price at or above manufacturers established MAP ("Minimum Advertised Price"). Pump & Pipe Installation Instructions INSTALLATION B: CONNECTION TO AN EXISTING DISCHARGE PIPE (Diagram B) Depending on your installation requirements, PVC pipe lengths will vary. . The Big Dog system has a powerful 20-amp smart charger that will charge a discharged battery in approximately 6 hours. * Run time based on 10% duty cycle. Note:Installing a check valve above the "Y" can cause air lock or pressure problems that may result in flooding and is not recommended. The acid should reach a level about below the cap ring as shown on page 8. (You, should provide additional protection for thecontrol unit by using a surge protector. Is there a way to be alerted when I am not home about issues with my backup system and battery? This way it will empty all the water in the sump pit. By adding the acid you are activating the battery.

Then unscrew the wing nuts and remove the. Both must be installed below the "Y" connector and 1/8" hole must be drilled below the check valve and the backup pump. The actual additional run time will depend on the backup system. 1-800-429-0800 | Mon-Fri: 8:00 AM to 5:00 PM EST. Use a stiff wire brush or sand-paper to clean the battery terminal posts, the rings on the end of the battery cable, and the wing nuts until they are shiny. If your battery tests fine, your system may be overcharging the battery, andneeds to be sent in for service. Do I need to plug my backup system into a surge protector? 0000006906 00000 n Only if they are used on the Big Dog CONNECT, Special Plus, or Special CONNECTsystems. How does the dual float switch operate on the backup and combination systems? Using a maintenance free battery with an older system may cause false alarms. A. A backup pump with a dead battery, loose cables, or a clogged pump is like having no backup at all. 2022 Pro Series Pumps. You will also need to supply 1 " or 2" rigid PVC pipe to connect to the existing plumbing, a check valve or union, and PVC pipe cleaner with cement. Which is the best installation method and why? 6. 1. If your battery is morethan five (5) years old, replace it. terminals may be corroded, and the batterycannot charge properly. You will need to refer to it before attempting any installation or maintenance. Up and Down arrows will open main level menus and toggle through sub tier links. If you are connecting to an existing discharge pipe with a "Y" connector, two check valves are required. Consider one of our combination systems. Where do I install the dual float switch? Make sure the arrow on the check valve is pointing up. (In most cases, thepump does not run continuously, and therefore,you actually have a longer time to replace it. The flow of water stops automatically when the cell is filled to the correct height. Can I leave it? The chargeron the Basement Watchdog Special is a smaller 1.6 amp smart charger and may take 3 days to fully recharge. What additional items will I need to install my primary pump? . 2. Make sure the float switch is properly mounted with the round floats hanging below the metal bracket. The best installation method is a direct discharge to the outside of the building. Replace the battery cablesthe WHITEwire to the NEGATIVE (-) post, and the BLACKwire to the POSITIVE (+) post. The water will only go up the "Y" connector and then come down through the main discharge pipe. Can I use a maintenance-free battery on your backup systems? . They can be reached at 800-991-0466, option 3. Having two working check valves below the "Y" connector is very critical to the operation of the backup pump. It is now possible to remotely monitor and receive notifications on the status of your Basement Watchdog Backup or Combo System. If it is upside down, no water can pass through it. The Pro Series CONNECT Line of Pumps have the ability to send email or text notifications when there is an issue or needed maintenance. The alarm cannotbe silenced, because action needs to be taken toprotect your basement. For some installations you may also need additional items: 1 " rigid PVC pipe, 1 " PVC pipe connector or 1 " rubber union, and PVC pipe cleaner with cement. Consider one of our combination systems. Receive texts, email or in App notifications, Remote Terminal pair of dry contacts can connect to existing security systems, auto dialers or other external devices, Connect the Backup or Combo System to a Basement Watchdog CONNECT Module via USB cable, The Basement Watchdog CONNECT module now acts a gateway to the internet, Conveys which alert has been activated or what maintenance might be needed, Connects to a home security system, auto dialer or other device with dry contacts, Allows older model Basement Watchdog systems to alert remotely.