greenworks 40v lawn mower troubleshooting

2021/05/21

Cables have always been a headache on mowers. TOLL-FREE HELPLINE: 1-888-90WORKS (888.909. Having a mower that wont start is a reminder of this fact. Compare the illustration in Figure 1 to your lawn mower in order to familiarize yourself with the location of various controls and adjustments. Do not attempt to modify the plug. Do not charge the battery in a wet location. Consult a professional if you dont have the skills, knowledge or are not in the condition to perform the repair safely. The mulching plug must be removed in order to install the grass catcher bag. When mowing normal or thinner grass, the mower will idle down a bit. Read and understand all instructions in this manual before attempting to operate the mower. SYMBOL DESIGNATION/EXPLANATION V Volts A Amperes Hz Hertz W Watts Hrs Hours Precautions that involve your safety. The cutting blade will continue to rotate for a few seconds after the motor is shut off. Greenworks 16-Inch 40V Cordless Lawn Mower, 4.0 AH Battery Included 25322. I dont see any where in the instructions how to do this. OPERATING YOUR LAWN MOWER STARTING/STOPPING THE MOWER (See Figure 5-6) To start the motor: Open the battery door and insert the key into the slot. OPERATING YOUR LAWN MOWER CUTTING HEIGHT ADJUSTMENT (See Figure 7) When shipped, the wheels on the mower are set to a low-cutting position. Inspect the product carefully to make sure no breakage or damage occurred during shipping. You can also use a multimeter to identify a short.

SAFETY INFORMATION For battery pack storage longer than 30 days: Store the battery pack where the temperature is below 80F and away from moisture. If you discover that either of these pieces is damaged and likely the cause behind your lawn mower not starting, youre probably better off taking your Greenworks lawn mower to a professional repair shop instead of fixing it yourself. Release the chute cover. Just make a bend in the cable carefully to remove any slack.

How can I shorten the handle on my mower. Any ideas? SERVICE When ser vicing the mower, use only replacement par ts that are available from the manufacturer. To reduce overloading the engine, avoid cutting wet grass and raise the cutting height when cutting thick or tall grass. If your lawn grows at exactly the same pace then this is not an issue, but that is the exception and not the rule when it comes to turf. If any parts are damaged or missing, please call 1-888-909-6757 for assistance.

Do not expose the mower or the charger to rain. We only used it for 1/2 year and it sat all winter. Greenworks mowers use a battery that will need to be charged using a battery charger. Below is a short video example of how this can be on your Greenworks mower. How do I know when the battery is down to 0.5 Ah? Only used a few times last fall and first outing today, it is not cutting any grass.

ASSEMBLY INSTRUCTIONS UNFOLDING AND ADJUSTING HANDLE (See Figure 2) Pull up and back on the upper handle to raise the handle into operating position. I hope you dont get me wrong here: I think Greenworks lawn mowers are very good mowers, but like any branch, these machines too have some little issues. Carefully unlock and remove the battery pack. Save my name, email, and website in this browser for the next time I comment. The battery should slide into the grooves of the battery compartment. You can do this with a pair of pliers. The mulching plug must be re-installed when the grass catcher bag is removed. Occasionally wipe the mower clean with a dry cloth. Before using the mower for the first time, raise the cutting position to the height best suited for your lawn. Read my article on the dangers of electric mowers so you understand why you need to take caution when working on your electric mower. PARTS LIST ITEM NO. The mulching plug (3) is inserted on an angle, so it requires some force to remove it. GreenWorks lawn mower problems are a bit different from the gas machines we talk about frequently. Repairing a damaged wire yourself can void warranty. When your Greenworks battery gets excessively hot, the mower will shut down. POSSIBLE CAUSE SOLUTION The battery is not charged. My level 4 height adjustment falls to level 3 randomly while cutting. This along with slowing down while mowing will decrease the load put on your Greenworks lawn mower. Wear eye and head protection when operating this equipment. Mowed my yard last night. Remove battery; check under deck for jams. In order to obtain replacement parts, call the toll-free helpline, at 1-888-9096757. Another small issue with GreenWorks lawn mowers is the auto throttling.

Keep this manual in a safe place for future reference, and consult it regularly. I have had to sharpen blades on a brand new mower before ever using it once! SAFETY INFORMATION Stop the blade when crossing gravel driveways, walkways, or roads. Insert your battery into the charger making sure the contacts on the battery pack engage with the charger and is securely in place. ASSEMBLY INSTRUCTIONS INSTALLING THE MULCHING PLUG (See Figure 4) To remove the mulching plug, lift the chute cover (1). Another sign your battery is going bad is when it becomes very hot. Disclaimer | Terms & Conditions | Privacy Policy | About Us | Contact Us.

Theres no spark plug to worry about. Battery may require service or replacement. Know how to stop the mower and how to disengage the power in an emergency. (See Fig. Never dispose of battery in fire or regular household trash. That means that sometimes there will be GreenWorks lawn mowers problems since this is such a popular mower. Just because you purchased a good mower doesnt mean it will be problem free. It started then 5 sec. CHARGER SAFETY RULES Charge the mower battery in a dry area that is protected from the weather. SYMBOL SIGNAL MEANING DANGER Indicates an imminently hazardous situation, which, if not avoided, will result in death or serious injury. ASSEMBLY INSTRUCTIONS UNPACKING Carefully remove the product and any accessories from the box.

Verify that the lawn is free of stones, sticks, wires, and other objects that could damage the blades or the motor. Please answer. Vibration is generally a warning of trouble. Save this manual for future reference. 25282 (37 pages), 40 v lithium-ion dual blade mower (37 pages), Manual will be automatically added to "My Manuals", Lawn Mower GreenWorks 25262 Owner's Manual, Lawn Mower GreenWorks 25272 Owner's Manual, Lawn Mower GreenWorks 25223 Owner's Manual, Lawn Mower GreenWorks 25223 Quick Start Manual, Lawn Mower GreenWorks 25292 Owner's Manual, Lawn Mower GreenWorks 25282 Owner's Manual, Lawn Mower GreenWorks 25022 Owner's Manual, Lawn Mower GreenWorks 25012 Owner's Manual, Lawn Mower GreenWorks 25302 Owner's Manual, Lawn Mower GreenWorks 25142 Owner's Manual, Lawn Mower GreenWorks 25062 Owner's Manual, Lawn Mower GreenWorks 25112 Owner's Manual, Lawn Mower GreenWorks 2508102 Owner's Manual. Follow all safety instructions provided in your equipment operators manual prior to diagnosing, repairing or operating. GreenWorks lawn mowers have some of the best reviews on Amazon when it comes to electric mowers. Mow across the face of a slope, and never up and down. Failure to comply with these instructions may result in personal injury. Before beginning the repair, remove the battery. put the battery in the charger. REMOVE BATTERY. Wait until the grass dries before mowing. Charge the battery. CONTENTS Contents. 2 Product specifications.. 2 Safety information.. 3-7 Symbols SAFETY INFORMATION GENERAL SAFETY RULES READ ALL INSTRUCTIONS CAREFULLY WA R N I N G This symbol indicates important safety instructions. Now it either wont start at all or starts then dies in 5 secs. Powered Outdoors is a reader supported site. Read all safety rules and instructions carefully before operating this tool. Take the old battery pack to a recycling center that accepts lead acid/lithium ion batteries. KNOW YOUR LAWN MOWER Read this operator's manual and safety rules before operating your lawn mower. Check the connection between the motor connector and the battery. To reduce the risk of injury, user must read and understand users manual before using this product. GREENWORKS, at its own discretion will repair or replace any and all parts found to be defective, through normal use, free of charge to the customer. At its lowest but dos not reach low enough to cut grass it needs to come down at least an inch or more how Cani lower it past the handle range, My mower starts as soon as the battery is put in. Ive only had since the fall of 2021. For your safety and the safety of others, never operate your mower without all of the safety switches in working order. ALWAYS remove the key when servicing or transporting the mower. These machines have pleased everyone from accountants mowing their own lawns to teenagers trying to make some extra cash for the movies. Remove any build-up of grass and leaves on or around the motor cover (do not use water).

We are looking for motor brush for the Greenworks 13 amps 21 lawnmower, where to get some or even a part number would be great. Call toll free helpline, at 1-888-909-6757 or replace battery. Do not discard the packing material until you have carefully inspected and satisfactorily operated the product. Replace any bad switch. You can test each switch by temporarily bypassing them with a jumper wire. SAFETY INFORMATION Carefully read all instructions on the mower and in the manual before attempting to assemble and operate the mower. Well, it does protect the user since you cant get hurt with a mower that wont start! Tried to get it to run several times without success. These issues can be troublesome since electric mowers are fairly new on the scene when it comes to mainstream use.

This issue prevents the mower from starting up as it should. Tighten the upper handle with the cam locks on both sides. The 4 Most Common Greenworks Lawn Mowers Problems, TOP 5 Best Walk Behind Lawn Mowers Comparison Test, 5 Reasons Why You Shouldnt Buy a Robot Lawn Mower (Yet), What Is a Hedge Trimmer? Operating the mower on a slope requires extra caution. By the way, this is the case for many manufacturers. Some common pieces that often need replacing on an electric lawn mower include: Weve already discussed most of these components and detailed how they can prevent your lawn mower from starting if they are damaged or out of place.

A weak battery right from the start will not get better on its own! Place the battery pack on the mower. let the $125 battery go completely dead or I will kill it. MAINTENANCE REPLACING THE BATTERY The mower battery is designed for maximum life; however, like all batteries, it will eventually need to be replaced.

WA R N I N G Toxic materials must be disposed of in a specified manner in order to prevent contamination of the environment. We participate with several affiliate programs by sharing links to products and sites we like. Next day had a small patch of grass to cut. There is a fix for this problem if you are up to the task. You can tell your battery is going bad when you fully charge the battery and it is no longer holding a charge as long as it once did.

Wiggle wires to check for a short. The internet may have a dark side, but the benefits are numerous thanks to the collective brain that can solve some issues, whether they are lawn mower related or not. Replace the switch (call the tollfree helpline, at 1-888-909-6757 Grass jammed at blade.

Have you had good luck with your mower or has yours been a pain in the grass? The popularity also means that more than one person has likely faced the mower issue that you are up against. 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 PART NO. Therefore, you will want to check the components on your lawn mower and make a judgment call about whether its worth fixing depending on what is damaged. Many users report this cable being too loose and as they use the mower a few times the cable gets even looser. While it certainly is not ideal its inevitable that, at some point or other, components on your lawn mower are going to wear down and will need to be replaced. The switch is defective. The cable moves fine. You can repair these loose or pinched connections using a wire nut. I have same problem. Set height higher and pass over area twice, 19" cordless hand push lawn mower (36 pages), 19" cordless self-propelled lawn mower (36 pages), 19 40 v lithium-ion cordless mower (35 pages), 19 40 v lithium-ion cordless mower (2 pages), 40 v lithium-ion dual blade mower greenworks With the battery securely in place, insert the safety key. MAINTENANCE REPLACING THE CUTTING BLADE (See Figure 10-11) WA R N I N G Always protect your hands by wearing heavy gloves and/or wrapping the cutting edges with rags or other materials when performing any maintenance on the blades. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 PART NO. Lift the grass catcher bag by its handle to remove from mower. When your Greenworks battery isnt giving you good power, your lawn mower wont start.

You may find your mower battery lasts as it should, but there seems to be many owners that report batteries that dont last long enough. Install the new battery pack.

Even with the mower not engaged to the ground. Charge the new battery pack before use. This feature sounds like a good idea.until you lose power in thick grass which bogs down the machine. I have the same problem. I wanted tostateout the most common onesthat normally nobody talks about, but this doesnt mean that Greenworks makebad machines. Log in, https://greenworks.ordertree.com/dealerlocator, Best Corded Electric Lawn Mower Reviews for 2019, Best Cordless Lawn Mowers: 2019 Reviews & Buying Guide, Best Push Lawn Mower Reviews Guide For 2018, Troubleshoot and Resolve Greenworks Lawn Mower Problems. For your safety, use the slope gauge that is included as part of this manual to measure slopes before operating this unit on a sloped or hilly area. Make certain the handles snap into place securely. MAINTENANCE CLEANING THE MOWER WA R N I N G In order to reduce the risk of electric shock, do not expose the mower to water. As a reminder, always remove your battery before working on the deck. As a lawn mower experts, we review and test the models shown at this webite. is died. If the machine is not going to be used immediately, do not insert the key. Also, check with Greenworks if you are still covered by its manufacturer warranty.

Hopefully, your Greenworks mowers starting troubleshooting doesnt come to this point, but if it does, you might have a pricy solution on your hands. Mower starts up, battery fully charged, but then the motor cuts out after about 5m seconds. Am I correct to think that the led is illuminated for the battery that needs to be recharged? It takes about 6 Amp hours to mow my lawn, depending on how long it is. I was just told tis by Greenworks tech support! 6) Pull the bail switch (2) upward to the handle to start the mower and release the button. The batteries show full power. ASSEMBLY INSTRUCTIONS TO INSTALL BATTERY PACK (See Figure 5) Lift and hold up the battery door. It runs from the handle to the engine. You will need to let the battery cool before you attempt to restart it. OPERATING YOUR LAWN MOWER EMPTYING THE GRASS CATCHER BAG (See Figure 9) Stop mower, allow blades to completely stop, and remove key. That is very helpful, like a tribe helping each other in their own ways. Batteries begin to fail because they become old, are exposed to extreme temperatures or they fail mechanically. You will most likely have lights on the battery that indicate the level of the battery charge. Large amounts of grass in the electric lawn mower deck might be inhibiting your blades ability to rotate which can be the root cause of the lawn mower refusing to start. If you feel uneasy on a slope, do not mow it. Most of the blades that come with GreenWorks mowers are not super sharp. What do you think of the mentioned Greenworks lawn mowers problems? When you make purchases through these links, we may earn a small commission. This will make the cable do its job. Some of these wires may develop a short because they become loose or pinched.

OPERATING YOUR LAWN MOWER SLOPE GAUGE (See Figure 8) WA R N I N G Slopes are a major factor related to accidents involving slips and falls, which can result in severe injury. Be sure to check the blade and to sharpen it at least once per year, as described in the Maintenance section. It is not uncommon for grass clippings, dirt and other debris to stick to the underside of your Greenworks lawn mower deck. How do I test the batteries for amount of charge in each? Greenworks manufacturers one of the most popular battery powered lawn mowers on the market today. Lift the rear chute cover. Can anything be done to correct this. My lawn mower tries to start. Slack in the cable prevents it from doing its job, namely protecting the user. Be aware of possible hazards when not using your battery tool or when changing accessories. Pull the safety bar (bail switch) to meet the handle bar or the start handles to meet the handle bar (varies by model).

However, a few components we havent mentioned in detail that are relevant here are its start switch and motor. Purchases made through these links may provide a commission for us, at no extra cost to you. There are many electrical wires running through your lawn mower. When installed correctly, the hooks on the grass catcher will rest securely in the slots on the handle brackets. LIMITED FOUR-YEAR WARRANTY GREENWORKS hereby warranties this product, to the original purchaser with proof of purchase, for a period of four (4) years against defects in materials, parts or workmanship. I looked online and found I should NEVER! Not following these procedures wont allow the mower to start: Greenworks Push Mower Starting Procedure: If any of your safety switches fail, including the bail switch, your mower may fail to start. SYMBOLS Some of the following symbols may be used on this product. Place battery in and go. No solid solution found yet on with tech support now. Mower cutting grass Lawn is rough or uneven or, Mower not mulching Wet grass clippings sticking to, Mower hard to push. Greenworks uses a safety key to prevent children from accidentally starting the mower from accidentally depressing the bail switch bar or handles. In fact many of their models are high rated in my overall TOP 5 Best Walk Behind Lawn Mowers Comparison Test as in general they are awesome mowers. Please study them and learn their meaning. Lets have a look at some mechanical problems that are specific to GreenWorks lawn mowers. One very common problem on some of these models has to do with the cable that controls an automatic shut off.

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