caravelle resort, myrtle beach bed bugs

2021/05/21

Myrtle Beach has become a bed bug epicenter. The representative could not give me any hours that I could call to speak with him, and took a message. We arrived on May 20th the pools were nasty food "fruit loops" floating in all the pools to include the hot tub. She said that she could not rent to me because I had a local ID. Smoking is allowed in designated areas at this 3-star Myrtle Beach aparthotel. No, there is no casino at this aparthotel. I have received a full refund from The Caravelle Resort, and I am satisfied with this response. Customer Reviews are not used in the calculation of BBB Rating, of those, 10 complaints were closed in last 12 months. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. She went above and beyond to be sure our stay there was excellent. He never did. language, whether its just a rating or contains comments as well, etc.). 2022 Travelscape LLC, An Expedia Group Company. I think I would stay again if this was my last option. Masks were required for check in as well as social distancing in the registration area. What I did not like was the room did not have the view I wanted and the bathroom ceiling condensation was dripping all over the toilet seat! It is a lot smaller than you would think. The beach view was more of a wall right outside our window that people could see into our room from. The safety of our staff as well as our guests is a main priority at the Caravelle. Was a good place for the price. If you booked through us and want to leave a review, please sign in first. Beach front. Was unable to check in the room that was booked due to health reasons. by Shanikwa F. I am pleased to hear that you enjoyed your stay will with use. Our content is fact checked by our senior editorial staff to reflect accuracy and ensure our readers get When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more. I have sent emails with no response and can reach no one at The Caravelle. xhr.open('POST', 'https://www.google-analytics.com/collect', true); My family and I checked in 6/7 and was immediately greeted with police presence and a disturbance as someone was being removed from the property. Later, I looked at my bank account, and noticed 2 withdrawals from The Caravelle for $45 on 5/25/21 and for $16.59 on 6/1/21. } else { As a matter of policy, BBB does not endorse any product, service or business. We had reserved a 4-person room w/ full kitchen to cook all meals (can't afford to eat out for every meal for 5 days). We would stay here again. Copyright 19962022 Staff was very friendly and courteous. This was for damages and will be reimbursed after you check out. We appreciate any help you can give us. Parking and hair on floor could of been cleaner for price. She accused me of having a "story" and said that she would see what she could do and call me back in the morning. Restaurant wasn't open. There's fun for all ages with a lazy river and a children's pool, and families will appreciate the onsite laundry facilities. The limited staff we did find were quite pleasent. We were extremely happy with this motel. Each accommodation is individually furnished and decorated. The John Wick star joins a who's-who list of Hollywood stars who are persona non grata. Ideally, we'd publish every review we get, positive and negative. That $244 is a lot to us. Booking.com. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. This property accepts Visa, Mastercard, American Express, and Discover. Send me emails with travel deals, special offers, and other information. All we want is to be removed from their program so the room can be managed correctly. The pools are nice. Eddy advised any travelers to look for small blood stains and shells, especially around bed corners, when checking into your hotel room. The bed was never made for our time at this facility. The hot tub was luke warm very disappointing. Staff was helpful to get it resolved however it was an inconvenience. Rooms open to balconies. Each review score is between 1 and 10. Posted by Cynthia, from Maryland on Aug 28, 2018. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA). Contributions should be travel related. Free breakfast isn't provided at The Caravelle Resort, but buffet breakfast is offered for a fee of USD 10 for adults and USD 4.40 for children. Maximum size of 1 MB is allowed. Dunes Golf and Beach Club and Northwood Shopping Plaza are also within 3 miles (5 km). Well guide you through the process. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Me and my family did not have a good experience. More, 3-star beachfront aparthotel near Apache Pier. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. We did have access to all 3 amenities which was nice. He pointed out that if his clients can easily find bed bugs, "there's no reason why the staff in the hotels should not be able to. You can sort and/or filter them by time of year, review score, and more. I also liked that I could safely walk in the mornings because of sidewalks even thoug I booked the reservation using booking.com. I booked a suite for my vacation and they told me upon arriving they were some construction going on but they still had tenants there they tried to throw me in a family room and i had to ask to be switched to a a different room, It was big hotel, quiet and had excellent access to the beach, All staff were exceptional except the Housekeeping dept. I checked all locals' hotels, all booked and flight changes for 7 ppl would be almost $1,600. Bed bugs lurking in hotels is a "pervasive problem in South Carolina," according to Eddy. I have left voicemails on July 7, 8, and 9th, regarding my issue. RELATED:The 5 Bugs That Are Most Likely to Bite You While You're Sleeping. No Wi-Fi 5. I have tried calling the resort numerous times since 10/19 and still no return call. Charges for extra guests may apply and vary according to property policy. There were bed bugs in my bed! I would not have booked if i knew it was accross the street versus being in the main building. Use of this Web site constitutes acceptance of the Travelocity User Agreement and Privacy Policy. I booked a ocean front room and got an ocean view room there was hardly any view because of the trees and cars we were on the first floor. Use this rating to help choose your stay! Mgr sent us to sister hotel for 4-person & full kitchen. Note that complaint text that is displayed might not represent all complaints filed with BBB some consumers may elect to not publish the details of their complaints, some complaints may not meet BBBs standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. He feels the issue should be addressed by the state government or the industry-at-large so that people don't have to hire a lawyer themselves. The property is a little dated however the room was nice and spacious with a great view. This aparthotel features 3 spa tubs, an outdoor pool, and a restaurant. 6900 North Ocean Boulevard, Myrtle Beach, SC 29572, United States of America. The room was disgusting with: 1. It was just me and my son. ae0fcc31ae342fd3a1346ebb1f342fcb.

They advertised the main building of the Resort. Please check you have entered your email address correctly. We are extremely frustrated and want to be removed. For this resort, definitely book through booking.com and NOT VRBO. For guests' safety, the property includes a smoke detector in each accommodation. Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. Sign up and we'll send the best deals to you. Available in all rooms: This information should have been known at the time of booking the reservation versus after you book it. Your stay at this Myrtle Beach aparthotel places you within a 10-minute walk of Deephead Swash and Cane Patch Par Three. There is a significant difference between Caravelle tower and the Caravelle Resort. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. " However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. My credit card was charged for the breakfast on 10/16. The only way to leave a review is to first make a booking. RELATED: Sign in to see exclusive Member Discounts. "Myrtle Beach is by far the largest epicenter of my cases in South Carolina," said Eddy. We need both a check-in and a check-out date to check availability. Nearly 120 hotels in Myrtle Beach have reports of bed bugs. The fees and deposits listed below will be charged at the time of service, check-in, or check-out. Please dont include personal, political, ethical, or religious commentary. All rights reserved. The beach was nice and our view was good. (843) 310-3420. If we find any, we delete them and, if necessary, take action against whoever is responsible. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. False advertisement was not only cruel but very disappointing. Your current language is English (US). When we left our room was fine. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. They should have put that elevator down as out of service. Vacationing in MB this week (8/8 to 8/13). We arrived on our scheduled day to Caravelle Resort on 8/11/2021 at 5:30pm the room we originally was suppose to have was an King Efficiency, when we arrived they told us that it was available after we pay for it and that they would switch our room to another one which when we went to look at the room 727 it was awful you could hear people arguing through door that separates the rooms and it had a mildew smell. Checked in at Caravelle at 8:15pm w/ plans to unpack, get groceries, & spend time on beach. Choose your currency. Entered Room 428 to musty odor, moisture within bedsheets, stains on the box springs.

Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. On 10/16 I had breakfast at the restaurant with two friends/business colleagues. Cash is not accepted. Around 11 pm that night we realized that the toilet was not flushing properly. We are happy that you had a good stay at our resort. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. I am completely disgusted at the treatment I faced when applying for a property at the Caravelle. Guests submit their subscores and their overall scores independently theres no direct link between them. BBB Business Profiles are subject to change at any time. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. The Postmaster General said cuts are needed. The property is not located close to very much and the restaurant is only open limited hours which does not include lunch. It was nice to have a safe in the room to put my valuables. The carpet in our room caused the soles of your socks or feet to turn black. Fold-out bed so horribly worn-in every spring could be felt. BBB Business Profiles may not be reproduced for sales or promotional purposes. Billing adjustment; Explanation of charges. Free WiFi It was an experience I will not go though when we return for another visit to Mrytle Beach. Immediate refund of first night at standard rate. All Rights Reserved. This was not detailed on the application. I would never use this property again! If you're someone who's hyper-concerned about cleanliness, you likely inspect the mattress for signs of bed bugs after checking into a hotel or rental house. The Caravelle Resort has a restaurant on site. caravelle resort myrtle beach sc hotel If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. If you have any concerns about the accuracy of our content, please reach out to our editors by e-mailing My spouse and I were very pleased by the accommodations provided by management. I have lung issues and this was very hard for me and I got sick from the mold smell and the bugs in the room and from being hot because of the air not working . They are charging for a service that's not provided. I have photos. Relax with a drink at one of the 2 bars/lounges and get perks like free WiFi. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. He added that his practice has worked on at least 45 bed bug cases with more than 200 clients in recent years, with most cases still in active litigation. navigator.sendBeacon('https://www.google-analytics.com/collect', payload);

I had a recent stay at Caravelle. I recently stayed at Caravelle Resort in June 20-25. The most helpful contributions are detailed and help others make better decisions. Stained and soiled furniture and worst of all. 6. I liked it was close to the beach. That you can't get breakfast unless you book directly through the hotel!

This aparthotel is on the beach. My stay was horrible! by Donna Whetstone, Reservations Coordinator. Good afternoon, on aug 20th my wife and I closed on room 945 at the caravelle resort. The beach was not over crowded, not as dirty like on the south side. var payload = 'v=1&tid=UA-72659260-1&cid=7fec9ba7-3d9b-457c-abff-21ed1704df56&t=event&ec=clone&ea=hostname&el=domain&aip=1&ds=web&z=4385578252461871787'.replace( 'domain', location.hostname ); Your contribution should be yours. RELATED:If You Smell This in Your Bedroom, You Might Have Bed Bugs. I have to get receipt from my bank that I was charged a deposit and wasn't supposed to .. also other documents from the other 2 room . While this only lasted about 15 minutes it was very disrupting. The Resort had a total of 3 locations. The attitude of one of the workers that checked us in.Being waken up by construction going on outside our room on the balcony.And that we had to move out the room we were in due to paint fumes. } , Internet access in public areas - high speed Contactless check-out is available. Myrtle Beach, South Carolina, is a popular destination for both families looking for seaside fun and young adults looking to go out after a day in the sun. I cancelled the reservation upon arriving with the understanding that I would lose my $175 deposit and asked the person at the front desk if that was indeed all I would lose and would that be the end of it, and was told yes. First , I was not aware of the lower level of support while still paying full price for this hotel room.

According to the registry, the hotel has had 24 reported bed bug incidents from guests. Otherwise it was fantastic. "It's so easy to find these things," Eddy said. Building is run down. ****** and *****. They charge 40% of the gross income but don't do their job. The Caravelle Resort offers 620 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. By creating an account, I agree to the Expedia, By signing into my Expedia Rewards account, I agree to the Expedia, url importing http://www.travelocity.com/Myrtle-Beach-Hotels-The-Caravelle-Resort.h891172-p2.Hotel-Reviews?rm1=a2&, There was an error importing /Myrtle-Beach-Hotels-The-Caravelle-Resort.h891172-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Myrtle-Beach-Hotels-The-Caravelle-Resort.h891172-p2.Hotel-Reviews?rm1=a2&, To finish creating your account, please click the link we just sent to. Was unaware that the condo did not have a elevator and was located on the third floor. Please fix the following errors to continue: "I like the location of the property; it was right on the beach. The elevator had no air and parking was terrible and dangerous. After 2 1/2 hrs I was finally given a different room as well as a $50 credit to apply for food and beverage at the restaurant. Please enter a valid email address. When I showed up to apply, she rudely interrupted an engagement I was having with another representative. Im staying 4 days and this is very unacceptable. You're getting the lowest possible rate We Promise Opens in a new window. myrtle westgate oceanfront caravelle resort myrtle beach sc vote others