battery cable advance auto

This means keeping it clean and dry, and making sure the terminals are clean and tight.

So we had to go back to Advance (waste of our time!) So I tried returning the other one to AAP and the manager there was so rude, yelling that should not return my money because it was already used. Needless to say my mechanic fills out the claim info / estimate and faxes it to Jesse at Advance Auto parts. When connecting the battery cables, it is important to ensure that the polarity is correct.

So on Friday November 6, her car would not start at all.

The wipers came. However it is too late to use them when I really needed them and then to top it off I had one purchase over $300 and two purchases over $100 a piece so according to your rules I should have gotten five $20 coupons and one or two $5 coupons but no I did not. Let me rephrase, Bill sold my mother a practically dead (one working cell) battery. All Rights Reserved. Be sure to have your receipt handy when you return the battery.

If youre not sure which battery to get, ask a sales associate for help. Called back. I do not see how any person should do this out of their own pocket when big corporations push their crap products on us. -Chemicals, including oil and antifreeze If the product is defective, it can be returned within the warranty period.

-Among Just to let you know there is an O'reilly's just across the street and down one block and and that is probably where I will start spending my $1000 per year from now on.

I took my Mitsubishi Eclipse into my mechanic for routine maintenance and they placed a Dayco timing belt on my car (which by the way has a 1 yr warranty).

This will release the hood latch, and the hood will open. I called several hours ahead. He said Advance will strengthen its partnership with a pre-existing battery supplier, although he didnt name the supplier. When I called to have a discussion with him because this is not right at all, he THREATENED me with calling the police and saying I was harassing him. Some of the most common transitional words used for shipping are: Let's just say I'm very disappointed with the quality of your parts. When you go to the store to buy a new battery, there are a few things you need to do in order to make sure the experience goes as smoothly as possible. We went to my car, looked in and clearly didn't know what he was looking for and informed me that he couldn't replace my battery because there was too many components (lol). -Non-stock parts

Extremely upset! Mail-in rebate available only to Independent Service Centers, Body Shops or Commercial Fleets with a U.S. mailing address. What happens when she falls, a 60+ yo woman, due to oil on her shoes.

The important thing is that the voltage does not drop below 12.4 volts, or else the battery may not be able to start the vehicle. The stuck bolt and ill-fitting connector added to my frustrating customer experience.

If that's the online price, should have that plainly stated on each item they sell so customer will know that if they are willing to wait about 5 days, pay for shipping, etc., they can get a little discount maybe.

Too bad really as I am not hard to please. This will help you understand how to use and care for your new battery.

She was able to replace it and get her car started, but it continued to happen. Well start sending you the news you need delivered straight to you.

Really feel like the sign was misleading.

I bought new spark plugs from Advance Auto Parts, it was cracked.

Visit mygmpartnerperks.com or gmpartsrebates.com for complete details, eligible parts, and rebate form, which must be submitted by 10/15/22. At the time, they insisted that the battery was fine and they wanted to test my starter and alternator to make sure. I also had a $50 rebate coming for purchasing the AC parts and when I just went online and registered for it it is a stupid advance gift card not the $50 rebate you led me to believe. Ordered brake lines and windshield wipers. She took it back to Bill numerous times and was told a plethora of excuses. Both of those tested fine, and they said, "it's your battery." and demand a battery - they gave us a hard time about it, saying our battery tested fine, and that they were not supposed to replace our battery. Find the GM Genuine Parts and ACDelco parts you need at a GM Dealership or authorized Auto Parts Store near you. can you return a car battery after you buy it? Announced in December, the partnership would have made Interstate Batteries the exclusive automotive and specialty battery brand for Advance Auto Parts, extending its retail presence to Advances nearly 5,000 stores. For that I won't spend money there anymore. Besides this, If you have a receipt or the original packaging for batteries, you can usually get a refund if the batteries are unused. Within a month, the right side gave out, and I had to have the truck towed home to repair it. To connect the cables, first remove the caps from the terminals.

Once the battery is charged, be sure to use it on appropriate devices. Was provided another 1-800 number. The store credit will expire after 90 days.

We have a hardship on our hands.

After spending over $13,000.00, they would not honor my request. So much for the American dream folks. It depends on the stores return policy.

In fact, we feel very good about this decision and theres no doubt it was in the best interest of AAP and our shareholders., Distribution:Uni-Select Acquires Maslack Supply, Expands in Ontario, Distribution:Milton Ind.

More than one of those failed on me while making a drive from Wisconsin to Texas leaving me stranded on the side of the road, which makes me so upset it's not even funny. Finally, you can purchase the car battery and bring it home to install it in your vehicle.

The most common way is to pull the lever located on the drivers side of the car. Somebody must have bought it there & returned it because it was already defective. This will help ensure that it is working at its best. First, make sure you have the right type of battery. I could think of a more appropriate name to go in place of their motto: Join Our Winning Team! If any part is defective and determined to be defective by a qualified mechanic you incur that cost of labor for a part we guarantee to be free from defect. This will ensure that the installation goes smoothly and that you are able to use the software correctly. Offer ends 12/31/22.

I NO LONGER WILL patronize their business due to this policy which is more important than their customers apparently. Mail-in rebate valid on minimum purchase of four spark plugs and maximum of 16 spark plugs per household.

There is no claim.

Their warranty practices are suspect at best and have told me to take my business elsewhere.

Advance Auto Parts sells parts and accessories for cars, trucks and motorcycles. To remain on the current page, simply click the X. GM Genuine Parts Original Equipment and premium ACDelco Gold (Professional) aftermarket wire and cable products are the ideal replacement parts for your vehicle. Offers end 9/30/22.

All I've gotten are ** runarounds, lies, ridiculous remarks from warranty division and losing my house and can't work truck is still not running. There are various ways to close the hood of a car.

Please comment if you have similar experience. Informed them that the warranty information did not apply to a customer like me because of the definition of "DO IT YOURSELF." I did and I also promised to not return to the store and to write this review so that others will know that there other places to purchase auto parts and that others care enough about their customers to solve the problems that they had caused. Injury to ankle practically broke brake pedal attempting to stop vehicle. Then I speak to Travis today from claims who states Advance Auto wasn't supposed to do the claim regardless of what I was told, they haven't received the estimate, and he has no idea why Brian would wait so long to give the pertinent info to my mechanic.

Greco also noted that the company doesnt anticipate any supply disruptions from the deal falling through. Well continue to look for impactful partnerships with suppliers and external partners that create value for all parties, said Greco.

Rebate form must be submitted by 1/31/23.

-Performance parts

TWO weeks later the belt came apart and basically destroyed my engine. I'm close to 5 or 6 weeks in now. Mail-in rebate available to retail customers with a U.S. mailing address only. Very poor customer service. Locate the car battery in the Advance Auto Parts store. In less than 1 year I have purchased 3 fuel pumps, 2 fuel tanks, an alternator, map sensor, throttle position sensor, dimmer switch, and throttle cable.

It went bad. First, you will need to contact the advance auto parts customer service team to obtain a return authorization number.

Johnson Controls to Supply Batteries to Advance Launches DieHard Battery-Stocking Program. I bought a window regulator for my 2005 Dodge Dakota. Online customers can filter search results by the make and model of their vehicle to find parts that fit.

Allow 6 to 8 weeks from promotion end date for delivery of Visa Prepaid Card issued in the business name. I went to the advance auto job fairs and finally got an interview. I even asked how Travis thought a lawyer would see this or how a judge would interpret from their stand point the absolute disregard for someone like me.

If youre not sure how to do this, ask a sales associate for help. There are a few things youll need to do in order to return the battery: A parasitic load on a car battery is typically a small load that is constantly drawing current from the battery. I have built three hot rods, using Advance Parts, NO MORE. The cashier signed me up but did not say I had to spend so much $. Find theGM Genuine Parts and ACDelco auto parts you need available for purchase at the following authorized online retailers. I have spent $584.87 in your store since April 7 2015 and I was expecting these rebates to come in so I could use them for some other stuff I was getting.

Do NOT buy any parts from Advance Auto Parts. Third, make sure you have the right type of battery charger. In line with those financial priorities, we decided not to proceed with the I-B partnership because circumstances fundamentally changed since it was announced last December, added Greco. Over the years I've spent a lot of money at Advance Auto Parts. Punitive, also. Its location on this page may change next time you visit. Only I paid 50% more than the price of an 84-month battery. I just want to say it's not easy replacing some of those parts once, let alone twice especially on the side of the interstate. If you dont have one, ask a sales associate for a recommendation.

Safety Data Sheets/Ingredient Disclosures.

Make sure that you have all the required materials and software. How to return a car battery to advance auto parts? Truck caught on fire. Wow.

I purchased the product but it was installed by a reputable and certified company. According to Merriam Webster the definition of "DO IT YOURSELF" is "the activity of doing or making something (as in woodworking or home repair) without professional training or assistance; broadly: an activity in which one does something oneself or on one's own initiative. This service center was good about getting the replacement parts swapped out with a local Car Quest, so I wasn't out anything for the parts as they all had lifetime warranties, but I was out the labor to have the parts swapped out. Our content is intended to be used for general information purposes only. Talked to the robot.

You should try to return the battery in its original packaging, but if you cant, AutoZone will still take it back within the warranty period.

So we will be shopping at AutoZone.

We value your privacy. The battery type and size will be printed on the battery. Wow they basically are saying to the consumer BUYER BEWARE, so buy at your own risk. Allow 6 to 8 weeks for delivery of rebate check. If the cables are connected incorrectly, it could cause damage to the battery and the electrical system. Unavailable online or prefer to purchase in-store? If that statement is to believed then one would have to believe that if one of their parts were put on an automobile by a certified mechanic at a garage and it was defective and had to be replace, standing by their part would be to allow a labor claim for the labor cost of replacing the defective part they sold. -Parts that are missing, The best way to ship the Advance Auto Parts product is by using a transitional word. Here are the basic steps: The first step is to locate the car battery aisle in the Advance Auto Parts store. They would only warranty the one wheel. Depend on how much they charge for shipping, the store price may end up cheaper. Order was placed in FEB 2015. Now I really don't think I will be back. She collecting her share of the install fee.

Part was in their computer systems as being purchased by me. Again, if youre not sure how to do this, ask a sales associate for help. Each answered with a run around and blah, blah, appeasement placating response . It is not a easy job, it required a alignment, again too, $25 of fluid on the floor of the car, requiring removing the interior to clean it. One way is to look at the battery itself. Well I do thank you being horrible with your service because I went to Batteries Plus, spent less and had the most respectful young man replace my battery. I have had a string of bad luck with parts purchased from Advance. In closing when I purchase the water pump from Advance and paid my mechanic to install their pump I was believing I had received a non defective part from a supplier. I don't care what it is!

I spent like 96$ and to get a "reward" I had to spend 100!!! So she had it towed to her dealer where they tested it and found that she had been sold a useless, dead battery.

He can't find his paperwork, but his mother has a credit card statement showing that he bought it there. Numerous emails. Attach the black cable to the negative terminal, making sure that the clamps are securely attached.

You can check the owners manual or take your car to a mechanic to find out what kind of battery it needs.

Advance Auto can not fill the bill. The black cable should always be connected to the negative terminal on the battery, and the red cable should be connected to the positive terminal. Was flat out told that if I had 5 of the same parts replace by a garage after I walked up and purchased them over the counter and all 5 were defective that their only liability would be to keep replacing the part or refund the funds for that part. Their policy does not allow labor claims for walk up customer.

-With

These devices can cause the battery to drain even when the car is not being used. 2022 Supplier Excellence Award, Mentoring Takes the Mystery Out of Advisory Councils, ADAS Market Projected to Reach $57.90 Billion by 2030, J.D. A car battery guarantees that your car will start when you turn the key.

Waited months for it to be "inspected" by a company they decide to use. That's horrible customer service. It was used to begin with because it was opened when I bought it.

You will receive a full refund for the car battery. -Electrical items, including batteries Waited another 10-15 minutes on an international call.

Choose a location to explore what GM Genuine Parts and ACDelco offer outside the United States. If you need to buy from Advance Auto Parts I would suggest not expecting to get any sort of warranty or satisfaction from their poor service or any parts that do not meet your expectations.

Now that you have a new battery, it is important to know how to enjoy it to its fullest.

Bottom line is Advance Auto is not very forthcoming with anything. She refused to help customers resolve their problems.

It cost me more than if I would fix it at Honda dealer.

This load can be caused by a variety of things, such as a car alarm, a security system, or a remote starter. I took the battery to another parts store to test it and was told that the battery had a dead cell.

Yes, you can return an unused car battery to AutoZone. What a joke of a business practice. In the meantime she worked on the battery intermittently and when finished she closed the hood and sent my daughter on her way. They have lost thousands of dollars a years as my family and I will no longer shop there. Must be actively enrolled in my GM Partner Perks by 9/30/22.

I purchased everything to do a complete brake job, rotors, calipers, bearings for my truck.

I had been having starter problems with my Jeep and was told that my battery charge was low when I was getting an oil change at Jiffy Lube. If you have received an advance auto parts item and wish to return it, you will need to follow a few simple steps. If the battery is not defective, then the store will not refund the purchase price.

how to return the advance auto parts item.

Again, if youre not sure, ask a sales associate. A female clerk took the battery and began the install which took a long time due to the fact that she was more concerned with collecting money from a parking lot mechanic that she had directed the replacement of store parts to someone and he was installing in the parking lot of Advance Auto.

They said that they did not have any record of it. I just can't imagine that this is how people actually do business and I really can't say that I believe my car will ever be dealt with.

And then on top of that I was told the process may take up to another 30 days, Advance Auto isn't responsible for the claim on my vehicle, Dayco has to pay them, and that's if they decide their belt is faulty. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers.

Why not?

When I called the rebate center the women was rude and could not tell me right it was denied. -Tires

Alternator belt pulley, factory, fell off. -Custom-ordered items They gave me the run around.

Advance Auto Parts does not accept returns on the following items: I have been a customer for years. All car batteries are returnable within 30 days of purchase. I haven't even been offered a rental car while this whole debacle plays out. After sixth email asked the parts be sent via express mail. First off, my boyfriend received brakes from Advanced Auto in Upstate New York 4 months ago.

I've posted this on many social media sites in my community and received an outpouring of responses from members of the community also saying they were mistreated by Bill. You can use a credit card, debit card, or PayPal. Look for the release latch located on the bottom of the battery and release it. Next, be sure to charge the battery fully before using it. Nothing mention on item I was wanting except on sale 5.19. Was also told by all that they stand behind their parts. The most important thing is to make sure you are getting the right battery for your car.

My mother promptly called Bill and met him at his store where he quickly dismissed her saying "Sorry lady but you aren't getting anything back." I bought a fuel pump from AAP in Brentwood, NY& it was already opened. Wondering if I will be eventually fired.

Please brush them up. Anyone wishing to join this suit or again attorneys that may be able to help here please contact me. Went there. Last week, the left side went out, same problem.

This man's behavior and total lack of customer service and compassion will NOT stand. I won't be shopping there anymore!

FAQ.

You do not need a receipt to return the car battery. Customer service is not what it used to be. Government and municipal fleets are excluded. Asking myself how much longer I can afford to make my bills with the loss of income. By returning the battery to Advance Auto Parts, you can be sure to get a battery that is compatible with your car. They said I'd be reimbursed for mechanic doing labor twice. Claim denied as was told not the only electrical component under hood. No mention of replacing it at that time.

If I can only expect to get an average of 1-2 years out of Advance's parts, I will no longer purchase parts from them. Which three licensed mechanical shops diagnosed and this was their prognosis. ConsumerAffairs is not a government agency. If you are paying by mail, you will need to include a check or money order with your order. Finally, be sure to store the battery in a cool, dry place when not in use.

For example, do not use a car battery in a laptop. *Amazon and the Amazon logo are trademarks of Amazon.com, Inc. or its affiliates.

I paid for it in full the day I bought it. So Long. Bought a K&N air filter cleaning system. I can't find the paperwork on it. It is always best to check with the store where the battery was purchased to find out what kind of return policy they have. Replacing a starter is a job that can be done by most people with a little automotive knowledge. Then, hold the battery in one hand and lift the cover off with the other hand. Purchased a part the day prior to my attempted return. I was across the street from one of their commercial customers and was willing to pay for the parts over the phone.

I will never step my foot in their stores again.

I asked them to exchange all the bearing for better quality ones. In conclusion, it seems that you can indeed return a car battery to Advance Auto Parts.

With a policy like that why even waste money on a customer service department?

Explained my need to the rep on the phone who stressed that if I brought my car to them they would be able to replace my battery if I purchased it from them. Disclaimer: PoweringAutos.Com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. I thought by buying parts from it that will keep the headache out of me.

Yes, you can return a car battery to Advance Auto Parts.

Worked well despite a few glitches. Allow 6 to 8 weeks for delivery of Visa Prepaid Card.

From this day on I WILL do my best to keep anyone in my hot rod club from spending a dollar with Advance. This man knows he did wrong and took advantage of my (ill by the way) single mother. So lesson learnedstick with AutoZone for a better customer service experience. Then Lawrence from Advance Auto Parts states to me that Brian was supposed to put the claim in and when he tries to get in touch with Brian he is told he is doing interviews and can't come to the phone.

So I'm supposed to have a completely DEAD battery before I can get a new one? If you are paying for a battery online, you will need to provide your credit card or PayPal information. what should a 12 volt battery read when fully charged? Tendeco's John Lussier Sits Down with AMN Drivetime [VIDEO], Auto Pros Visit Str Automotive, Mooresville, NC, Russ Stebbins, General Manager, Global Aftermarket Business Unit, Dan Baker , Senior Director of Sales, North American TPMS Aftermarket, Driven Brands Acquires Tennessee-Based Jack Morris Auto Glass, Pepper Wilson Joins AASA as Marketing Manager, Chery Establishes New Connected Vehicle Research Institute, Alfa e-Parts Announces Pressure Sensor Release, Navistar Awards T/CCI Mfg.

I earned those perks as you call them so they should not expire so quick, at least give them a year but 2 months is ridiculous.

My mechanic still has the belt no problem there.

Good answer. You will be disappointed like I am. Out of curiosity I went to Autozone & bought a fuel pump there & it worked fine. I will gladly take my business to their competitors in the future. I hope the chain goes under just like all the other stores that seem to put their profit margins ahead of common sense.

However, most stores will offer a discount on a new battery or a gift card for a future purchase. But I kept having starter problems though, so my husband said he would take it to Pep Boys and have them test the starter and the alternator. They pointed at a tool cart when I brought my mom's car back to replace battery cable connectors for a battery I bought from them yesterday. You only get rewards if you spend so much $. These kinds of games you like to call speed perks that you like to play on your customers really puts a bad taste in my mouth for advance auto parts.

Unsubscribe at any time. I came straight from work, waited 10 mins before the sales agent acknowledged me (he wasn't doing anything). Would have been too easy to just send the parts express mail after the first two emails and kept me as a loyal customer.

Offer ends 12/31/21. 2022 PoweringAutos.Com All Rights Reserved, Ellis Gibson (B.Sc. When I went back to Advance to get my battery tested, they said it was low, but that they would just charge it and that I had to drive it for 45 mins that day.

By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs.

• Porter Cable 1 Gallon Shop Vac Filter
• Royalton Negril Vs Hideaway
• Erligpowht Selfie Stick Instructions
• Shein Champagne Satin Dress
• Exterior Faux Wood Beams
• Sharper Image Foot Spa Costco