Went out of town so I set them i

2021/05/21

Went out of town so I set them in a zip lock bag so I could return them when I got back. I asked if they could not just issue a store credit for the full amount, the person in charge said they could not. I questioned the cashier but she replied with "yeah this kind of stuff is expensive." My order is already here and I only ordered on 4/23. I paid over $40 for a bronze heron. I had no trouble there getting cash for my pin debit purchase. I will never step foot back in one of your stores and anything I have at my house from hobby lobby will be taking to goodwill. just emailed customer service hope it doesn't take long to see what I need to do. I got them home, and my daughter informed me that they were the incorrect ones - as these are oil based and I was to get wax based ones. Join our email list to receive our Weekly Ad, special promotions, fun project ideas and store news. Very upset at hobby lobby today. I returned the item and got the refund on the card. Shop online or in store today with Affirm, pay over time. He also went so far as to say I probably wouldn't want to return it because I'd love it. I came online and was rather discouraged reading how horrible everyone's experience was with returning items. What a bummer. The tags were still on the items and I had the receipt. Absolutely love Hobby Lobby Sunday Services fast and friendly and they were very helpful while I was looking for sewing stuff for my kid for school, 207-A S Kingshighway, Cape Girardeau MO 63703, Trees n Trends - Cape Girardeau - 201 S Broadview St, Cape Girardeau, Ashley - 3049 William St #300, Cape Girardeau, Patrick Furniture & Mattress - 1140 N Kingshighway St, Cape Girardeau. NO monthly membership fees. the manager said the only thing she can do is offer me half price i paid for it. NOT A CHRISTIAN ATTITUDE! SO I made up a phone number and got the heck out of there. I have the product and the receipt but the box was thrown away before I realized the issue could I still exchange the item for one that is fixed or do I need the box? cricut homest silhou carrying compatible maker explore case air Bought a sewing machine and had asked about the return policy before I bought it and was told as long as I had a receipt and returned within 90 days I'm good. I think I'll just throw it away and get a real tree next year. Such poor customer service. After looking into it everyone give it 1 star.. Its been almost almost 30 days, been treated like a thief, embrassed by the employees in front of other customers. She called her supervisor I guess, who said that refunds for online purchases can either be processed in the form of store credit or cash back. Not even read. must say I am disappointed. I went there tonight 4 days later with the original receipt. Does hobby lobby kno what discrimination is. CA residents: Loans by Affirm Loan Services, LLC are made or arranged pursuant to a California Finance Lenders Law license. This is my first order I have ever placed on line, merchandise received. As always, I wish I had seen these comments before making a purchase. I purchased something with a visa gift card. So pretty much my parents are out 300 fu*#*ng dollars. For godsakes, you would think I was caught shoplifting. As far as being a "Christian" owned store, they are still a business, not a charity. I opened one ribbon and made two bows to show my client. It takes me quite a while to earn $400, this is not over. I went in and it was handled very politely and quickly and right as I walked out of the store and to my car the money was already pending in my bank account. Clerk said because items were more than 60 or 70 dollars she needed to call manager. Just because the owner or CEO is Christian does not mean that they ONLY hire Christian employees. Ordered fabric On Line and silly me, I thought I could just return it to the store as it wasn't the fabric I thought it would be. I bought with debit card and pin. I will NOT shop at hobby lobby again! Shop online for free shipping, curbside pickup, same-day delivery or find a Michaels store near you to browse Cricut machines in store. The fact that I have to PAY for return shipping and cannot return to the store means I will NEVER order online again. ?

attorney. I'm certain that no employer is or can ask for your religion or sexual preference. I had ID, the online order info, the packing slip, the card I purchased with, and the item was new/unused. I said " Really? Many years I have worked in customer services (sales) and never acted this way towards customers. I have gone to all the customer support links and can't find anything related to shipping back something that I did not order without having to pay for shipping. I'd planned on returning the yarn and repurchasing most of it at the lower price. In the Preferences window, select General. does not honor their refund/return policy clearly printed on their site, receipts and store registers..

I don't get the point of offering a 90 day return policy if you will not honor it. So petty! Perhaps this speaks volumes about their values and the almighty dollar. Why did it t are so long to tell me you did't have the fabric. I am trying to return the item that is not what I ordered but did not find anything related to a shipping label to return the item so I don't have to pay for shipping something that I did not order. He made me feel like a criminal! You need to be sure when you buy anything from hobby Lobby. Apparently, the SKU# next to the price isn't an indicator of what you actually received.

On 9/2/17 we purchased a Christmas tree from Hobby Lobby. I have returned some items with a receipt within there return policy with no issues. Want a better business. I don't need you, I'll go to JO ANNS. Hobby Lobby received their merchandise back and plus kept the money from purchase! So almost a month later I don't have the fabric. I called ahead and talked to one of the store managers at my local HL and told her what I wa Ted to take back that I had the receipt and the item was still sealed. About 4 hours later as my husband was fertilizing the backyard he backed into it. It has been a week & I still have not received my refund or a response to my inquiry. Picked up a good one and waited in line. Ends at midnight PST 07/31/22. Hobby Lobby may refuse any return without a receipt. I had the credit card with me that I used to purchase the items. This was useless as well as I had bought something else from the same department and I couldn't differentiate the two on the receipt. Hobby Lobby STEALS from their patrons. Help other shoppers make informed decisions by reviewing your purchase. Very disappointed with Hobby Lobby & their customer service & will Not likely shop online or in store again. Try to return a item with a receipt but they said i couldnt return it plus employee was rude about it. I received my first online order and it was beet to death and it is the worst return service I think that they hope you will just go away I will never order anything else from them again!!!! I have never purchased from a store where if U purchase with cash or pin debit and return something, U cant get cash back.

Tonight, 7/14/18, I was checking out as the store was closing. Phony Christians. I have made MANY returns to Hobby Lobby here in Utah without a hitch. I enjoy HL's selection of items, they have many things that Michaels doesn't, however their customer service renders it moot. As believers we should be shini ng the light of Christ and treating people with a smile, kindness, respect & understanding. Everyone, please be careful and really look at your receipt once you're done paying and checking out (while you're still at the store). After reading these comments, it sounds like I should tread carefully and probably just cross Hobby Lobby off my list of stores to shop at.

Options depend on your purchase amount, and a down payment may be required. Thanks for nothing hobby lobby! What happened?! When you treat someone with kindness it goes along ways but when you treat them poorly it goes along ways in a negative manner. You should be holding yourselves to a higher standard and making a positive impact instead of turning people away! The cashier called the manager over and whispered in her ear with a nasty look at me and the manager looked at me and said "I can't take these back". Ends at midnight PST 07/31/22. She told me I needed to read the signs better. And its missing a vinyl piece for a project because the previous owner probably already used it! I need to return them as what i was going to use them for i no longer have.

Worst customer service available! I will no longer shop at this store. I refuse to be treated that way and will not be going back. This item cannot be shipped to the following state(s): *Marked price shown instrikethrough. What added to my already frustration (due to her attitude) was that 3 of my receipts were purchased on the same day but she only took one back. FREE SHIPPING* on orders of $50 or more. I specifically asked the employees working there several times if I would return the item if I didn't like it. A.c Moore Joann's and Michaels have all the same products and better customer service. First off, getting a refund on fabric is a hassle because they make you go to the fabric counter first so they can measure it to be sure it is all there. According to their policy as long as you have the unopened product and original store receipt they will accept the return. Word of mouth goes a long way. Thankas, XZ, I have shopped at Hobby Lobby since they first opened in our area. Very Rude And Disappointed With This Store. 50 characters remaining, 255 characters maximum I just bought a Cricut Explore One from Hobby Lobby today and when I got home and opened it, it has already been used!! Came in to return a metal item that I discovered was broken. I received my online orders. Payment options through Affirm are subject to eligibility, may not be available in all states, and are provided by these lending partners: affirm.com/lenders. I or other people should NOT have to suffer for your poor choice to smoke. Extremely rude service. Customer service rep was very polite and quick and had absolutely no issues. I've buy art crafts a different crafts store and I never have problem before I didn't check the sign art before buying it got back to the store with my receipt a couple days ago they didn't want to at least give me store credit I'm not going back to this store anymore I lost $14 I'm not happy with it. I am going to miss going in there. I said no, my daughter purchased the items. Complete Hobby Lobby customer service contact information. !WHY ?????? They offered 0.00 fort their product that was our purchased gromm their store. If she would have just explained the policy in a polite manner I would have been ok. Hobby lobby wouldn't take it back because it smelled like smoke. I want a replacement and it is worth the wait. I ALWAYS put mine on the fridge until I'm sure I don't need to return. I will never shop at H.L. Its ridiculous! I didn't realize I could not return my online purchase to a store - that is crazy and I will think twice about going to Hobby Lobby.

BUY IN BULK: Everyday low prices for everyone! I let them know that's why I was returning them. Can we just agree that there are people who or not nice or having a bad day no matter what race, religion or sex?? I will get my craft products from Michael's and Amazon!

There were several Items that I have that were never used (my daughter chose something else) and still have the tags on them. The items were in their original bag. The hoops that one has to jump through is not worth it. I didnt Realize when I ordered from hobby lobby.com that this company still operates the way companies did decades ago! If I'd know when I initially iordered it I could have gone to get it from the stores. We asked to exchange it for another picture/design. Most cashiers are ok, but the front managers are often distasteful and do not treat customers well. If you cannot back a product better than this, don't sell it! When I told her she overcharged me she and I felt she should apologise, she was very rude and now I have to wait for a refund. Check purchases require a waiting period of 10 calendar days for a refund. i dont get how you return something, says fill out return form.WHERE IS THIS FORM???? I didn't even have the receipt on me, and they gave my return in cash. You have lost my business and will share my experience will fellow Christians. How are you supposed to know how to return??? It's hard to prove it on both ends. Has this happened to anyone else? i said i use 8B. Once my second package arrived my item was broken. Im bringing it back tomorrow to ask for a refund because I di not spend 200 dollars on something thats already been used and looks like. He said they didn't carry that productso I went right to the shelf, found the same item and brought it to him. I would understand if I was outside of the 90 days or breaking some type of policy for their returns but I wasn't, I was compliant. Dug through threee waste baskets and two trash bags which had the remnants of mine and my son's Christmas crafting extravaganzas. Copyright 2012 - 2022, ReturnsAndRefunds.com. And if Levi in corporate office insinuates im a thief ONE MORE TIME, I WILL SUE THIS COMPANY!

I purchased 2 chair and small table and never used it, decided to return it back but the rude King Of Prussia store manager who was so disrespectful did not refund it while I had receipt and merchandise tags and returning it within the return policy. The cashier was very unhelpful so I found a manager. I know I won't be able to bring this up without a receipt, so I'm just sharing my experience to warn my fellow crafters. To shop in-store: Create your account with a few pieces of info for a real time decision and upon approval select shop in store.. Will not be going back.

I had taken it out of the packaging when I was trying it out but was careful not to damage the packaging or the item. I purchased 5 stockings for Christmas and I was charged for 6. within just a few hours i get a email that my order has successfully been cancelled . Long time customer, but I will never allow myself to spend another dime with them. I bought fabric from the store in Howell but they did not have the total amount of fabric needed. BUT they will not let me return mine because they don't have any more of this particular tree and they will not give me back my money. BE AWARE that Hobby Lobby DOES NOT give a credit card refund for items bought online and returned at the store. One of the managers got cricut on the phone with us and they refused any kind of refund as well.