motto by hilton new york city chelsea tripadvisor

2021/05/21

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All things positive - honestly. Thank you. To edit a review youve already submitted, contact our Customer Service team. The city view was amazing. Thank you! & ps.

This property advises that enhanced cleaning and guest safety measures are currently in place. Check in was easy and efficient. " We appriciate your feedback! Our overall experience was exceptional! Promotional content will be removed. One block from subway stops., Location is perfect for Empire State Building and around, atmosphere in lobby and bar, the view towards downtown from the room, flexible, friendly, generous staff members, Great location. Yasmin was very accommodating and welcoming.

The staff was incredibly attentive and friendly and helpful. Error:

Feb 14, 2022 Thank you so much for your review!

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The location is great and safe., Beautiful hotel with great facilities and decent sized rooms., Great hotel in fun location. Are there any historical sites close to Motto by Hilton New York City Chelsea? language, whether its just a rating or contains comments as well, etc.).

The nearest airport is LaGuardia Airport, 11.3 km from the accommodation. Rooms include air conditioning and a flat-screen TV, and certain accommodations at the hotel have a safety deposit box. Thanks! Try again.

Stayed in the bunk room with two teens. Staff was nice very help. Motto by Hilton New York City Chelsea, New York, Vacation rentals in United States of America, Vacation packages in United States of America, Cancel your hotel or vacation rental booking. How to get to Motto by Hilton New York City Chelsea from LaGuardia Airport. The rooms were designed really well with options for storage, despite being small (which is typical for the city). The location was convenient and close to some great food spots. Yes, guests often enjoy the city view available here. Thank you, Hi. Love the hotel. The hotel staff is incredibly friendly and helpful!

Henry, at the bar, is a particular favorite. We hope to host you soon at Motto Chelsea NYC to make #mottomemories! Expedia and the Airplane Logo are trademarks or registered trademarks of Expedia, Inc. CST# 2029030-50. Guests can surf the web using the complimentary wireless Internet access. We hope to see you back soon.

Actual travel distances may vary.

Hello!

Thanks, Is it possible to fit an infant pack and play in any of the rooms? Beautiful hotel with great facilities and decent sized rooms.

Can cash or a debit card be used?

We are so glad you enjoyed your stay with us, and we would love to see you again next time you visit the big apple. The fact that Im even leaving a review says a lot haha! The location is great and safe.

Do you have an electric kettle and tea/coffee in the room?

The area is safe and close to so many different options. If yes, how does the price and tax change? The staff speaks multiple languages, including English and Spanish. This email has already been used to sign up with CONNECTED_THIRD_PARTY_NAMES. Individually-wrapped food options are available for breakfast and through room service. Located in the best-rated area in New York, this hotel has an excellent location score of 9.6, Select dates to see this property's availability and prices. We publish all reviews, positive or negative, that meet our guidelines.More informationOpens in a new window, Response from Motto Team on Jul 25, 2022. We loved everything about this hotel. One block from subway stops. Originally booked through hotels.com but upon checking in, found out the third party canceled the reservation without our knowledge. Contributions should be appropriate for a global audience. If you stayed at this property through Booking.com, you can write a review. Floor to ceiling windows.

The bed was comfortable, clean linens and was spacious enough for being called, "micro".

Thank you, Good morning thank you for contacting us regarding your upcoming reservation. Modern finishes, great location close to the subway and 2 stops from Times Square, great bar. Hi there, The whole staff (especially Lovely) were all super helpful and polite, and made our stay in New York absolutely perfect - we. Hi is this a good area for tourists to get around the sights of the city.

Comfortable bed.

Thanks. He lights up the room. We do not provide shuttle service, but we do work with a car service to set up a pickup and drop off.

Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. Very clean room.

The staff, the people and the environment are amazing.

You can use debit card, but not cash. Cleaners came everyday, and even when we were still in the room, they made sure to come by again in the evening when we were stepping out. Yes, iron and iron boards are upon request! Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. 32x44, Do you accept Amazon packages b4 actual checkin?Any Charge?

Cash is not accepted.

Or unwind with a drink and bite to eat at our bar and restaurant. 113 West 24th Street, New York, New York, 10001, USA. To see correct prices and occupancy info, add the number and ages of children in your group to your search. Dear Michelle,

Which was great ensuring the room was cleaned daily. This hotel exceeding our expectations. Great Hotel, clean rooms and we were upgraded to an awesome view.

by Motto Team. Extra-person charges may apply and vary depending on property policy, Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges, Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed, This property accepts credit cards and debit cards; cash is not accepted, Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit. They have a restaurant on the main floor which looks so cute & the food is even better!

They gave us the best room with the most amazing view for the fireworks for the 4th of July.

Hold for extra charges per day is 100$. Avoid using profanity or approximations of profanity with creative spelling in any language. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. More. They gave us a handicap room for the view loved it. Top room amenities include air conditioning, a flat screen TV, and a refrigerator.

We appriciate your feedback! We loved this place and will absolutely make it our place to stay when visiting the city again. Thanks in advance, Hi how old do you have be to check into your hotel, Hi do any of the 4 bed bunk rooms have a view and what floors are they on. Dear Anna, Thank you so much for taking time and reviewing your stay! The property usually replies within a few hours. Thank you for sharing your feedback. Are pets allowed at Motto by Hilton New York City Chelsea?

Pick up a coffee at our espresso bar in the lobby area.

Questions and answers should be property- or room-related.

Motto by Hilton New York City Chelsea takes special requests add in the next step! Breakfast was fresh and delicious served by more friendly staff.

She was so nice and helpful from the get go.

Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay. Featuring a restaurant, fitness center, bar and free WiFi, Motto by Hilton New York City Chelsea is located in New York, a 6-minute walk from Flatiron Building and 0.6 km from Madison Square Garden. Which room amenities are available at Motto by Hilton New York City Chelsea? Send me emails with travel deals, special offers, and other information.

We recently chose Motto for an overnight in NYC and were so glad we did. This service may contain translations powered by Google. Is there a possibility you can add 1 rollawaybed to the 4 peopled room? Special requests are subject to availability at the time of check-in. We are so glad you enjoyed your stay with us and we would love to see you again next time you visit the big apple. You'll receive an email as soon as the property answers your question.

Motto by Hilton New York City Chelsea is 17.6 mi (48-min drive) away from the John F. Kennedy Intl. Copyright 19962022

We will definitely be back. I had even lost my keys one night, and she found them and called me right away.

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Tripadvisor performs checks on reviews. Many travelers enjoy visiting The National 9/11 Memorial & Museum (2.5 miles), World Trade Center Memorial Foundation (2.5 miles), and Hamilton Park (2.2 miles). The staff were friendly and the location is perfect for catching the subway to all areas of the city. See you soon!

Do you have a shuttle service from and to the airport and is it free of charge? We appriciate your feedback and are glad to hear that we met your expectations! (score from 529 reviews), Real guests Real stays Real opinions. Hello, we apologize but we don't offer any rollaway beds. Motto by Hilton New York City Chelsea has been welcoming Booking.com guests since Jun 16, 2021 I was concerned at first - thought the rooms would be too sparse, but they are perfectly NYC. We have people and automated systems that specialize in detecting fake reviews submitted to our platform. They even have bikes you can take to ride around the city. this place is beautiful and amazing.

Booking.com is a distributor (without any obligation to verify) and not a publisher of these questions and answers. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions.

Rating 5 - Excellent. Dont even let me get started on how accommodating the front desk staff were. Lovely & Marissa we were so kind and helpful. Irons are upon request. The property has a terrace and a 24-hour front desk. Excellent location show map Thank you Motto for an amazing experience! Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi.

Response from Motto Team on Jul 16, 2022, Thank you for your kind feedback!

Housekeeping is provided daily. Apr 24, 2022 I am glad that my team was able to provide you with the best service possible and I want to apologize for the technical issues you have experienced. Thank you! Are all room types available to connect?

I am happy to hear we were able to exceed your expectations! No, there is no casino at this hotel, but Resorts World Casino (22-min drive) is nearby. It was a delight to be greeted by her daily. Very little can be done if there arent any alternatives to change to. Hi, Front desk staff will greet guests on arrival.

Motto by Hilton New York City Chelsea accepts these cards and reserves the right to temporarily hold an amount prior to arrival. If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. Guests are required to show a photo ID and credit card at check-in. Own or manage this property? The aesthetic was really nice and beautiful. I hope this helps with your concern. Location is perfect for Empire State Building and around, atmosphere in lobby and bar, the view towards downtown from the room, flexible, friendly, generous staff members. She was so kind and we thank her for her hospitality! We apologize for the incovenience and service, this is something we definetly do not want to happen to any of our guests! Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit language, violence, or the promotion of illegal activity are not allowed. Rooms are very small (Im told that is normal in NYC) but we enjoyed walking around so it didnt matter. * Hotel chain/brand: We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. Very well priced for NYC. The fees and deposits listed below will be charged at the time of service, check-in, or check-out. the front desk staff is beyond!!! I had such a wonderful stay at this hotel! Were about a mile from The High Line, Chelsea Market, Times Square, and Greenwich Village.

if the writer is claiming to be someone else). There are no spa services available at this hotel. Taxes and fees that are shown are estimates only. Enjoy lunch or dinner at Bar Cicchetti, featuring classic Italian food and signature cocktails. Thank you so much for your review!

That's how we know our reviews come from real guests who have stayed at the property. Personal protective equipment, including masks, will be available to guests. Yes, pets are typically allowed, but it's always best to call ahead to confirm. Free parking is not available at this hotel. The bed was comfortable, clean linens and was spacious enough for being called, "micro".

Please reach out to hotel and ask for Alex for your next trip and I will personally oversee your stay! The hotel seems almost brand new, everything is clean and modern with amazing style, and its in the most perfect location close to the subways and trains as well as walking distance to all the hotspots. I was on the 20th floor. Yes, guests have access to a fitness center during their stay. Browse questions from guests for anything extra you want to know about the property, Good morning, we can provide you with a kettle. Your current language is English (US), 113 West 24th Street, Chelsea, New York, NY 10001, United States of America, Motto by Hilton New York City Chelsea has been welcoming Booking.com guests since Jun 16, 2021, Located in the best-rated area in New York, this hotel has an excellent location score of 9.6, Double Room with Two Double Beds - Hearing Accessible, King Room with Mobility Accessible Tub and City View, King Room with City View - Hearing Accessible, King Room with Bath Tub and Landmark City View - Mobility Accessible, King Room with Landmark City View - Hearing Accessible, Lock in a great price for your upcoming stay, Do you offer secure luggage storage facilities for guess?

The rooms have a private bathroom, a hairdryer and bed linen. After their trip, guests tell us about their stay. Does Motto by Hilton New York City Chelsea have any great views?

Well be back. The age for checking at Motto Hotel is 21. The hotel is very clean, staff is very professional and pleasant. Good morning, The business-friendly Motto by Hilton New York City Chelsea also features a 24-hour fitness center, concierge services, and an elevator.

Guests loved walking around the neighborhood!

This may not be a comprehensive list. Use of this Web site constitutes acceptance of the Travelocity User Agreement and Privacy Policy. No onsite parking is available.

Overall, This hotel as I say is ascetically pleasing, comforting, amazing etc! Would stay again. Despite the fact that it was one of the busiest times of the day, Alexis helped us through the entire process of contacting the third party, rebooking the reservation and matching our original rate, promising to have her manager approve the refund of the canceled reservation, and was extremely accommodating, understanding, and sweet throughout it all.

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We found out literally as we were checking out that we were fortunate enough to be picked as the guest of the day, therefore we were placed in a room with one of the best city views! Very nice staff, great location and clean. Hilton Hotels & Resorts

Checking in was smooth & effortless & the staff were so kind. The lounge (2nd floor) is a beautiful place to work, albeit with fairly loud music, if you need to get emails out. Please note that all Special Requests are subject to availability and additional charges may apply. We do offer connecting rooms but it will be another booking. Our stay started off with a warm and friendly greeting from the staff at the front desk. yes, indeed it is possible. Your contribution should be yours. We are so glad you enjoyed your stay with us and we would love to see you again next time you visit the big apple. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. Are there opportunities to exercise at Motto by Hilton New York City Chelsea?

Dear Diane, Thank you for taking time and reviewing your stay. Great location. The only negative was the delay in our room being ready at check in. 1565870,1563710|2,1553180,1565080,1561630,1565670,1568250|3,1563710,1566560,1568250,1542630,1561220,1548020|3,1565870|4,1561950,1550830,1563880,1550830|3,1557080,1563710|6,1542720, Motto by Hilton New York City Chelsea (Hotel) (USA) Deals, Personal or sensitive info (e.g. When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more. Please enter your travel dates like this: mm/dd/yyyy. Motto, Distance in property description is calculated using OpenStreetMap, , I booked a room for a night in the city with girl and was very satisfied. Get the travel advice you need. Staff was nice very help. Yasmin was especially helpful during the check in process, excellent customer service and very attentive!! It was a delight to be greeted by her daily., The Chelsea location was perfectly close and walkable for several eateries, coffee shops, and shopping! I cannot recommend this enough. 6 out of 289 reviews, Liked: Cleanliness, staff & service, amenities, property conditions & facilities. Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. I was on the 20th floor., Modern finishes, great location close to the subway and 2 stops from Times Square, great bar. Would if liked some sort of comp., for cleaning up water ourselves. Hip cool design.

This property has taken extra health and hygiene measures to ensure your safety is their priority, Great location and facilities for couples. Booking.com does not accept responsibility or liability for any reviews or responses. There is 9 king bunkies in the hotel. Children 18 and above are considered adults at this property. Claim your listing for free to respond to reviews, update your profile and much more. Couples in particular like the location they rated it 9.7 for a two-person trip.

She constantly checked in on my family and made sure we were comfortable. Ive stayed there twice now, and I love the atmosphere.

Thank you for your feedback!

We found our room to be clean and comfortable- brand new!

Hotel was wonderful but what made it even better was the customer service. This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Guests submit their subscores and their overall scores independently theres no direct link between them. Thank you for your review.

Booking not found double-check your booking number and PIN then try again. Then went to use the shower and water comes right out the shower in the room. Dear abadeheer, Thank you so much for making Motto your home away from home! Good morning, Great location. A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in. The front desk is staffed around-the-clock and concierge services are on offer. Lock in a great price for Motto by Hilton New York City Chelsea rated 8.9 by recent guests!

The hotel itself is stylistically trendy a mix of classic and modern decor and fixtures! Motto by Hilton New York City Chelsea does not offer free breakfast. Housekeeping is daily indeed and Unfortuantely we do not have a room service. I recommend, hope to be back! Only a customer who booked through Booking.com and stayed at a specific property can write a review.

the front desk staff is beyond!!! Comfortable and quiet room. All distances are measured in straight lines. Write a full question containing a minimum of 10 and a maximum of 300 characters, and don't share any personal info.

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Save 10% or more on thousands of properties with member prices. It was so clean and the aesthetic is modern with such nice touches. thx.

All content should be genuine and unique to the guest. We have more than 70 million property reviews, all from real, verified guests. Great location. When you first come in, your embraced by this fragrance - honestly I forgot to ask them if they had a candle lit or something because it smelled amazing throughout the hotel!

Will definitely be coming back and booking directly through the hotel next time. Chelsea market, Flatiron building, Madisson square park, highline park and many more are in the walking distance. Cannot be more then 28 days between check-in and check-out dates.

Please see our partners for more details. Get instant confirmation with FREE cancellation on most rooms! Right when I arrived, a lady by the name of Yasmin checked me in.

Within a 10-minute walk of this Manhattan hotel, you'll find 5th Avenue and Flatiron Building. If you booked through us and want to leave a review, please sign in first. Airport (JFK) airport, the closest popular airport to the property.

Please fix the following errors to continue: "Comfortable and quiet room. We do have free weights, Yoga mats, treadmills and elliptical machine. 113 West 24th Street, Chelsea, New York, NY 10001, United States of America

When booking more than 9 rooms, different policies and additional supplements may apply.

We verify reviews to ensure the traveler booked with Expedia Group. Guests are required to show a photo ID and credit card upon check-in. They were all very friendly and accommodating, even the housekeeping staff. It was the perfect location to explore Chelsea and be close enough to Midtown, but away from the crowds.

emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e.

Your question will be published on Booking.com after it's approved and answered. Motto by Hilton New York City Chelsea offers 374 air-conditioned accommodations with hair dryers and complimentary toiletries. Contributions should be travel related. You may requests at check-in or upon arrival. This property is stylish, new, and convenient. I want to one more time apologize for the inconvenience you have experienced. Charges for extra guests may apply and vary according to property policy. Shout out to our server (we forgot to take her name, but she was an African American, shaved head lady) who was so down to earth, took time to talk with us about the city and things to see.

Super kind staff Jojo and Fourd.

What food & drink options are available at Motto by Hilton New York City Chelsea? The view was everything! had an amazing stay. Contactless check-in and contactless check-out are available. This was the perfect location, close to all major subways. They were all very friendly and accommodating, even the housekeeping staff. Recreational amenities at the hotel include a 24-hour fitness center. Let the front desk know and he acted like nothing just checked us out. Definitely coming back and recommend!!! The city view was amazing. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. Quite beautiful. But even then, this hotel is great for a staycation because the rooms are cozy. It was my first time in New York, and Im glad I stayed close to Central Park the first few days, and at the Motto for the next few.

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However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. Disappointed. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. We appricaite your feedback! Friendly staff.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. I really enjoyed the feeling of being totally taken care of by the staff.

Fees and deposits are subject to change and might not include tax. I will pass your kind words to Tania and Sammy! Dozens of unique eateries, bars, museums, and shops are also a short walk from our doors. The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. The location was convenient and close to some great food spots., I really enjoyed the feeling of being totally taken care of by the staff. Pre check in/post check out? by Motto Team. Thank you so much for such a stellar review! Newly built (jan. 2022), rooms are fresh, decor is perfect and the furnishings are perfectly suited to the room.

This lets us know our reviews come from real guests like you. I will definitely come back in the future! The most helpful contributions are detailed and help others make better decisions. Everything is clean, and pristine. What are some of the property amenities at Motto by Hilton New York City Chelsea? I dont think I or my hubby had anything bad to say about it.

We needed to switch rooms due to a problem with the first one, which was done quickly. Yes, a parking garage and paid public parking nearby are available to guests. We found issue with book from Expedia. We provide pack and plays for infants. We have them upon request, About a 15-20 mins uber/train ride to downtown, Good morning,

CST# 2083930-50. Lets start with ITS NEW. Hello, I would like to ask you something. Dears

If we find any, we delete them and, if necessary, take action against whoever is responsible. You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didnt actually stay there.

Airport shuttle services are not available at Motto by Hilton New York City Chelsea. This is our guests' favorite part of New York, according to independent reviews. Plus: Very nice staff Clean bedroom Shower is great (loved the water pressure) Good products in bathroom Minus: Walls are thin, you hear the next rooms TV AC is super loud Even with AC off, noise coming from the plumbery all night Restaurants food is really not good.

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