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Do not try to light the burner by hand.B. Correct use of the boiler includes reading the user and installation instructions and all applicable documents and complying with the maintenance and inspection conditions.Everyday CareClean the outside of the boiler with a damp cloth with a little detergent. Refresh your browser window to try again. When the unit is heating for DHW, the heating side does not work. After we confirm your identity, you will receive a password reminder email. Follow the instructions received. Do not place or use hair sprays, spray paints, or any other compressed gases near the boiler or flue system, including the flue termination. Check the boilers temperature setting when using the external DHW tank and cylinder temperature sensor. This function is continuously monitored by the boilers air ratio control module. DANGERIndicates an imminently hazardous situation that, if not avoided, could result in severe injury or death. sensor), External DHW tank temperature not in use (with cylinder stat), Outdoor air temperature (C) (with optional Outdoor. Water Heaters Make sure the boiler is turned on.

WHOLESALE ONLY - Identification is required of purchasers. View cart for details. Suitable UseThe NCB LHWE boiler is designed with all the necessary safety systems. Follow the instructions received. Is the system running for domestic hot water (DHW)? Just register the boiler on the Navien Installers Warranty App within 30 days of installation. The water from the hot water tap is cold or turns cold and stays cold. 3.1 Turning the Boiler On or OffTo turn the boiler on or off, press the Power button. Take note of the original heating temperature in case you want to restore it to the default. The water from the hot water tap is not hot enough. 2022 Johnstone Supply. Thanks! This appliance does not have a pilot. Enter the generated code below for verification. A. WARNINGThis appliance can be used by children aged 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning the use of the appliance in a safe way and understand the hazards involved. Seller assumes all responsibility for this listing. Pex/Radiant Immediately call a qualified service technician to inspect the appliance and to replace any part of the control system and any gas control which has been underwater. If the error code is not cleared by resetting the boiler functioning (see 3.5 Resetting the Boiler) or if it occurs repeatedly, call the nearest official Technical Assistance Service (TAS), indicating the number of the error code appearing on the front panel. Check wires and connections for circulation pump and flow sensor. | Do not touch any electrical switch; do not use any phone in your building.

), Electrical Installation & Maintenance Supplies. Any use other than the above will be considered unsuitable use of the boiler. RETURNS - All returns are subject to a restocking charge. Our prices verses the exact same model at Homedepot.ca, We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to amazon.com or amazon.ca. Please fill out ournon-stock/special order formand we'll get right back to you. Do not return to your home until advised to do so.C. Furnaces Any questions can be sent to websupport@johnstonesupply.com. Your email address will not be published. Condition: If you have trouble signing in, contact your local Johnstone Supply store. As of April 1st, 2022, Internet Explorer will no longer be supported on the Johnstone ecommerce sites. Turn off the unit for at least 30 minutes then restart. Auto Fan Detection: The rotation of the fan is automatically detected and controlled. Refer to the following table for detailed information. We have put together a thorough list of Navien error codes to help you diagnose and potentially fix any issues you may have.

WARNINGIndicates a potentially hazardous situation that, if not avoided, may result in injury or death. Doing so may result in fire or explosion. Feel the water before using it on children, the elderly, or the disabled. 3.5 Resetting the BoilerIf an error message appears, you can try resetting the boiler to resolve the problem. EC Conformity Declaration0063Navien, hereby declares that the boiler models:NCB-20LHWE, NCB-23LHWE, NCB-28LHWE, NCB-33LHWEto which this declaration refers, conform to and comply with the essential requirements of the following applicable European Standards and Directives.Gas appliances: Regulation (EU) 2016/426Standards EN15502-1, EN15502-2-1 and EN437Boiler Efficiency: Directive 92/42/EECRegulation (EU) No.813/2013Standards EN155502-1, EN15502-2-1Low voltage: Directives 73/23/EEC and93/68/EEC Standards EN 60335-1, EN 60335-2-30,EN 60335-2-51, EN 50165Electromagnetic Compatibility: Directive 2004/108/ECStandards EN 55014Pressure Vessels: Directive 97/23/EECNavien manufactures its products using a Quality Assurance System in compliance with Standard EN-ISO 9001:2000.

Inspect and ensure wire from system to outdoor sensor hasnt been damaged or cut. Immediately call the National Gas Emergency Helpline on (Freephone) 0800 111999 or your gas supplier from a neighbors phone. Lightning Protection: Each boiler is specially grounded, both internally and externally, to protect against lightning strikes.

Ensure the appliance and its accessories, where applicable, are suitably disposed of.PackagingThe transport packaging will be disposed of by the specialist technician who made the installation.ERP informationProduct Fiche (EU regulation No 811/2013). Read all the instructions in this manual carefully before changing thetemperature setting. Indicates DHW mode operation (using the external DHW tank). The Navien NCB LHWE boiler is available in 4 models:NCB-20LHWE, NCB-23LHWE, NCB-28LHWE and NCB-33LHWE.The main features are as follows: 2.3 The Front PanelThe front panel allows you to adjust the temperature and view the operating status or error codes. If resetting the boiler does not solve the problem, refer to the Troubleshooting section of this manual or contact a Technical Assistance Service.3.6 Setting the Front Panel Lock ModeThe front panel lock mode is used to disable all control panel buttons to prevent unauthorized boiler operation.Locking the Front PanelPress and hold the + (Up) and (Down) buttons at the same time for 5 seconds. BHS / UPS / USPS / FEDEX has suspended their Service Guarantee for all shipments to any destination, at all service levels until further notice. The completed Benchmark Checklist will be required in the event of any warranty work and may be required by the local Building Control Inspector. Immediately call the National Gas Emergency Helpline on (Freephone) 0800 111999 or your gas supplier from a neighbors phone. Internal: Check the direction of the 2-way valve. Check the automatic flow adjustment valve, Check the heat exchanger: remove and clean with a cleaning solution. For minor problems, resetting the boiler may resolve the issue. Check flow sensor wire and connection to control board, Remove flow sensor and clean or descale turbine, Check wiring and connection to main board, Confirm connection is not wet causing a short, Ensure electrical cord is properly grounded, Confirm all dip switches are set correctly, Check front panel dip switches as well as PCB dip switches, Reboot system by unplugging, waiting 2-3 minutes and plug in again, Check wiring and connections to PCB from major components. Unlocking the Front PanelPress and hold the + (Up) and (Down) buttons at the same time for 5 seconds. We may miss your phone call as we are currently experiencing unprecedented order volumes, Please email sales@bostonheatingsupply.com and a sales associate will respond as soon as possible, TracPipe CounterStrike Flexible Gas Piping, << Previous in Navien Combi / Boiler Series Parts, Next in Navien Combi / Boiler Series Parts >>, Powered by Network Solutions Online Store. Copyright2022Mid-City Supply Co., Inc. Transformers | Relays | Fan Centers | Contactors, AO Smith Residential Electric Water Heaters, SmartZone+ Zone Pump Controller (4 zones) for NCB/NFB/NHB Series), SmartZone+ Zone Pump Controller (2 zones) for NCB/NFB/NHB Series, Ready-Link Communication Cable (req. The following safety symbols are used in this manual. If your Navien boiler develops a fault your first action should be to contact your installer, as his professional assessment is needed under the terms of Navien Warranty. Your message will be sent to the web support team. on Navien NCB-20LHWE Condensing System Boiler User Manual, Navien RGX330-09PA Range Hood User Manual, Navien NCB-24LDWE Condensing Combi Boiler User Manual, Navien NCB-20LHWE Condensing System Boiler, Rickel CON25-45 Condensing Oil Compact Boiler User Manual, PRINCESS AUTO 8829723 36-Inch Portable Lumber Mill User Manual, ELECTRONICS4ALL GTW-BL100 Wireless Gateway Instruction Manual, PRINCESS AUTO 8829731 48-Inch Portable Lumber Mill User Manual, CHAPIN 41002 Digital Water Timer Instruction Manual, Honeywell RTH5160 Non-Programmable Thermostat Installation and Instruction Manual, BELIFE V11 Cordless Vacuum Cleaner User Manual, How to prepare your iMac for Apple Trade In Apple Support, Time in which a young child can suffer a full-thickness (3rd degree) burn. Invalid username or password, Air Conditioning & Refrigeration Components, Air Distribution (Grilles, Sheet Metal, etc. Sold by: Navien LTDBuilding 2, Guildford Business Park, Guildford, GU2 8XHTEL 0844 332 2323www.navien.co.ukVersion: 1.00 (July, 2020), Seatrack Manual - Download [optimized] Seatrack Manual - Download, Condensing oil compact boiler Rickel CON25-45 Operation and users manual Version: 1.0 Electrical connections The electrical connections must. Abnormal operation: Heat exchanger overheating sensor, Abnormal operation: Dual venturi limit switch, Heating supply thermistor open or short circuit, Heating return thermistor open or short circuit, Abnormal operation: Water pressure sensor, Abnormal operation: External DHW tank outlet thermistor, Abnormal operation: DIP switch setting (PCB), Abnormal operation: Input and memory (MCU), Abnormal operation: Outdoor temperature sensor, Abnormal operation: Main panel communication, Seasonal space heating energy efficiency class. Removal of scale and lime buildup increases lifespan and maintains high efficiency, Inspect PCB for loose connection or signs of water, If error persists contact technical support, Confirm supply water line is charged and supplying water, Confirm flow switch position as on or off position. By using Summer mode you can turn off the space heating and use DHW only. Read and follow all safety instructions in this manual precisely to avoid unsafe operating conditions, fire, explosion, property damage, or personal injury. You'll be sent an email once your order has been approved. Water Boosters External: Ensure that all water supply and return lines are open. Check the boilers temperature setting. Is there power to the system, or is the system in standby? Refer to the following table for detailed information. Water above 52C can cause instant scalding or severe burns.Note This function is available when using the external DHW tank and cylinder temperature sensor.To adjust the water temperature: 3.3 Viewing Basic InformationTo view information about the boiler, press the INFO button for 2 seconds.Press the + or buttons to switch between the information types. Focus on connections from flame rod, exhaust sensor, as well as pressure sensor. 4.2 Understanding Error CodesWhen an error code appears on the front panel, refer to the following chart for a definition and possible remedy for the situation. Error codes that appear on the front panel display are explained in the following section. Venting, Navien 30008366A Thermistor (Blue Wire) For NPE / NCB Series, Click Here to View Our Special Sale Items. Clean out filters that belong to the heating side. {"modules":["unloadOptimization","bandwidthDetection"],"unloadOptimization":{"browsers":{"Firefox":true,"Chrome":true}},"bandwidthDetection":{"url":"https://ir.ebaystatic.com/cr/v/c1/thirtysevens.jpg","maxViews":4,"imgSize":37,"expiry":300000,"timeout":250}}. Water temperatures at or above 52C can cause instant scalding or severe burns. Wait until water supplement is terminated. Navien Warranty will be null and void in the following cases: Navien Smart Plus wireless thermostat comes with a 2-year warranty. Press the + (Up) or (Down) buttons until the desired temperature appears on the display. External DHW tank temperature setting is available, Space heating supply water temperature (C), Space heating return water temperature (C), External DHW tank temperature (C) (with cylinder temp. WARRANTY - Johnstone Supply will administer and promptly process all warranties in accordance with the manufacturer's specific warranty policies and procedures. Press the Space heating button.

See 3.2 Adjusting the Temperature on page 10. Reboot system, unplug, wait 2-3 minutes and plug in again, Inspect and confirm secure wiring and connection on PCB, Test the pressure sensor output voltage for abnormalities, Replace PCB or pressure sensor as required, Check PCB model is compatible with cascade communication cable, Ensure cascade cable is securly connected to PCB, Confirm cascade setting are setup correctly, If error remains try tecnical support or cascade cable replacement. Packaged Terminal Air Conditioners & Heat Pumps, Through the Wall Condensing Units & Heat Pumps, Air Conditioning & Refrigeration Controls, Contact your local store for additional notes and/or restrictions, Cancer and Reproductive Harm - www.P65warnings.ca.gov. HVAC Unsuitable use of the appliance for a purpose it was not designed for entails risk of damage to the boiler or property, and even of injury to the user and other persons.The NCB LHWE boiler is designed to generate heat for domestic hot water and to be connected to central heating systems. Fan failure will stop the operation of the boiler. Short-Circuit Protection: Any short-circuit occurring in the boilers electrical circuit immediately blows the internal glass fuses and automatically cuts off the gas supply. Refer to 3.2 Adjusting the Temperatureon page 10.

Navien Warranty registration is simple. Be sure to smell next to the floor because some gases are heavier than air and will settle on the floor.WHAT TO DO IF YOU SMELL GASDo not try to light any appliances. Yes Remove the protective sheet from the front panel before using it.2.3.1 Icons and Digital DisplayThe icons and digital display on the front panel provide important information required for the boilers operation. Increasing the temperature increases the risk of accidental scalding. Thermostat Control Failure: Should the thermostat fail to function properly, the boilers gas supply will be shut off automatically as a safeguard. The boiler will retain your settings during a power outage. It is equipped with an ignition device that automatically lights the burner.

WARNINGIf you do not follow these instructions exactly, a fire or explosion may result causing property damage or personal injury. Boiling Prevention: Excessive temperatures will automatically stop the boiler. The cost of this annualservice is not included in the guarantee.Your Warranty ConditionsNavien undertakes to rectify any manufacturing defect that occurs within 7 years of the installation date. Before you decide to change the temperature setting, read the following charts carefully. N46-319 | Navien | 30008366A | Hydronics & Plumbing, Sign in failed.

For support, contact your local Johnstone Supply.

3.2.2 Adjusting the DHW TemperatureWARNINGBefore adjusting the water temperature, carefully read To prevent burns: on page 4. To change the mode between the Summer and Winter mode, press the Summer/Winter button. Changes the mode between summer and winter.

Installation and service must be performed by a Gas Safe registered installer, service agency or gas supplier. The default DHW temperature range is 30C to 65C. The cost of this annual service is not included in the Warranty.

Blowers/Motors Expansion Tanks If you want to use space heating and DHW, change the mode to Winter mode. new

Pumps Press the DHW button. Press the + (Up) or (Down) buttons until the desired temperature appears on the display. Press the Power button and raise the setting temperature. Children shall not play with he appliance. When the power is on, the water temperature of the space heating supply will appear on the front panel display.Note When displaying the water temperature of the space heating supply, the space heating icon turns on.3.2 Adjusting the Temperature3.2.1 Adjusting the Space Heating TemperatureTo adjust the space heating temperature:1. Rinnai Tankless Error Code 11 Troubleshooting, Check the heat exchanger, remove and clean with a solution.

Check to see if the main gas supply is on, Check water pressure wire and sensor connection. Getting ServiceIf your boiler requires service, you have several options for getting service:Contact an official Technical Assistance Service (TAS) at 0844 332 2323 or go to the website (www.navien.co.uk).For warranty service, always contact an official Technical Assistance Service (TAS) first.Contact the technician or professional who installed your boiler.Contact a Gas Safe Registered engineer.When contacting an official Technical Assistance Service (TAS), please have the following information available:Model number..Serial numberDate purchasedInstallation location and typeError code, if any appears on the front panel display. Oil Ensure that the exhaust pipe is free of obstructions.

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