how to read a smart meter octopus

2021/05/21

Any products or services displayed on this webpage may only represent a portion of the options available to you. In fact, E.ON went as far as to blame MoneySavingExpert founder Martin Lewis for "bringing down Britain" by declaring March 31 to be meter reading day. Let us guide you through the Warm Home Discount and find you the right tariff that can also give you an additional 140 from the Warm Home Discount.

If you are using less electricity at the expensive times of the day (relative to the average customer profile), you are basically subsidising those that use more at the expensive times of the day, and it might make sense for you to consider switching to Agile.

As a result, Ive included the ability to see what the cost (in ) or price (in p/kwh) for each month would have been for up to 5 tariffs, given your consumption profile. While the website has lots of features, you may want to perform your own analysis in Excel or some other program. To find out more, you can call the Warm Home Discount team on 0800 731 0214 or click the button below. But if youre just a normal customer, who occasionally wants to check how much electricity or gas youve used and how much it has cost, what do you do?

The cookies store information anonymously and assign a randomly generated number to identify unique visitors. If theres something else you want to talk about, you can contact Octopus Energy by emailing hello@octopus.energy or calling 0808 164 1088. This website uses cookies to improve your experience while you navigate through the website. This is called a smart energy monitor or an in-home display (IHD) - it either plugs into a socket or runs on batteries. You can do all the same things in the app that you can in your online account, its just easier to access while youre out and about. While the websites of some of the biggest energy suppliers crashed in the meter readings rush yesterday, the chief of Octopus has reassured customers that they can send them next week. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. If you dont receive the move-in card and want to set up your account, email hello@octopus.energy with your: Let us set everything up for you and leave you with one less thing to think about when moving house! However, if Octopus have your gas consumption data, you can load this and perform very similar functions. When you get a smart meter installed, you'll also normally get a small and portable device with a screen on it. If you are on a economy 7 type deal, youll need to add an extra parameter at the end of the URL: &tariff=00000800:9.681,15.8445, If you are on one of the Octopus special tariffs like AGILE-180221 or GO-180612, you will need to add two parameters, for example: &tariff=AGILE-180221®ion=C. "If youre on our variable tariff Flexible Octopus its best to give a reading on April 2nd, the day your prices change. Check how to read a standard gas meter. For business enquiries, you should email business@octopus.energy or call 020 3389 5613. This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. For more information about how we treat your personal and aggregated data, please visit our. Home Gas & Electricity Providers Octopus Energy Contact.

Citizens Advice is an operating name of the National Association of Citizens Advice Bureaux. Talk to an energy expert and have your query dealt with straight away. The subject matter of this webpage is subject to the opinion of, and factual research carried out by, the author. You might be able to take a reading from the IHD but its best to take one from the meter itself. For those who are on a fixed tariff, Octopus says it's always good to submit regular readings, but your prices won't be changing so they don't necessarily need one right now. The cookie is used to store the user consent for the cookies in the category "Performance". You can drill down by month and day, for example, here is the half-hourly consumption for 13 July 2020: If you click on Cost under Electricity on the side bar, it will take you to the cost page, where you can see charts of monthly, daily and half-hourly cost (in per period). If you have an older smart meter (SMETS1), it might lose some of its smart features if Octopus cant communicate with your meter. Ultimately there is no reason why customers with other suppliers cant use the site, I already have some others who are using it via n3rgy.com. You can also drill down into individual months and days using the dropdowns at the top of the page (and go back to the monthly view). I have mixed feelings about the meaningfulness of these numbers, as they report average intensity rather than the marginal intensity if you switch on or off your kettle. You also have the option to opt-out of these cookies. Port Talbot steel plant in Wales could reportedly soon be closed if Tata does not get 1.5 billion i UK greenlights Centricas gigantic gas storage site, US startup unveils battery made from nuclear waste that could last up to 28,000 years, UK unions raise concerns about the future of Tata steel plants. Take 3 minutes to tell us if you found what you needed on our website. The Met Police has issued the stark five-week alert. For now just load your electricity data. This isnt to say you are doing anything wrong after all, you may have young children that need to eat dinner at 5pm. The wife of the F1 driver broke down in tears last Wednesday as her husband was awarded the State Prize of North Rhine-Westphalia. Octopus Energy has issued key advice on when to read your energy meters before the price hike comes into effect. Also, there is no VAT applied to export, and no standing charges. But according to Octopus Energy, customers can take readings on Saturday, April 2, when the new tariffs decided by Ofgem will be known and in place. Having a smart meter promises easy and reliable access to your smart meter data. To learn more about what cookies we use and how or to change your preferences please check our cookie policy. If you are on a flat tariff this is easy, you just add an extra parameter at the end of the URL: &tariff=15 (replace 15 with whatever your tariff is, including VAT). Registered office: 5 Endeavour Square, London, United Kingdom, E20 1JN. If you click on Consumption on the menu, under Electricity, it will take you to the following page: This shows you a chart of your monthly electricity consumption, in kwh, with a table at the bottom. (Note that price is measured in p/kwh, while cost is measured in p or ). VAT No: 988 8336 42. Something went wrong, please try again later. Its preferred that you make your payments by direct debit, however, you can also pay by: You can change this on your online account or by calling 0808 164 1088. If you are on gastariff SILVER-20171 (also known as Gas Tracker), they sometimes take your monthly consumption, and use a model to estimate what your consumption would have been on different days. Note that the website wont store your account number or security key. Octopus at least lets you access your data in clever ways via an API, but thats beyond the capabilities of most customers. So if you take a meter each day and submit it any time in the next week, it would be fine. It doesnt store your identity or your account number / security key. So, thats the kind of the extent to which people are really worried about this.. But right now, just to put a number on it, we are getting about 40,000 meter readings an hour and a normal day was a couple of thousands. With the new price cap, bills will increase by an average of 693 for those on default tariffs while prepayment customers will see an increase of 708 from 1,309 to 2,017. You might have to pay Octopus Energy a small amount when you first join to cover the first month so that you dont fall into debt if theyve underestimated your energy usage. Critically ill woman laughs for the first time in 18 months at the Commonwealth Games Festival site, Sophie Webster, 32, laughed joyfully as she enjoyed a sensory art experience at TouchBase Pears in Selly Oak, KFC running out of chicken again as it warns of food shortages, This isnt the first time KFC has run out of food, Homeowners on new housing estate banned from keeping cats. It does not store any personal data. If you do start to feel unwell, get out of the house for some fresh air and call 999. With the Warm Home Discount, some households can receive a 140 discount to cover these increasing costs. Android users wont miss out on much though you can still have your Octopus Energy account on your phones home screen. Thank you, your feedback has been submitted. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. We also use third-party cookies that help us analyze and understand how you use this website. These cookies ensure basic functionalities and security features of the website, anonymously. Views not necessarily reflect those of my employer. Registered charity number 279057 VAT number 726 0202 76 Company limited by guarantee. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. Click here to sign up to our Money Saving Newsletter for the latest news and money saving tips. It also shows you your tariff product and region code, which you may need to know in future steps. He said it was advisable for households to get a final record of their gas and electricity use under the old tariffs before the new rates come in. Muswell Hill, London N10 3LU, Registered as a business in England & Wales Registered number: 09263424. Did you know that with a smart meter youll never have to submit a meter reading again! If you suspect a gas leak, you can call the National Gas Emergency Helpline on 0800 111 999. If you cant get to your meter, your energy supplier might be able to give you extra help to read or move your meter. All rights reserved. You can find out more or opt-out from some cookies, Benefit calculators: what benefits can you get, What help can I get with a problem at work, If youre injured because of an accident at work, Check your rights at work if you're under 18, Check how much redundancy pay you can get, Template letter to raise a grievance at work, Grants and benefits to help you pay your energy bills, You can't afford to top up your prepayment meter, Check if you can get your money back after a scam, Renting from the council or a housing association, People leaving the Armed Forces, veterans and their families, Living together, marriage and civil partnership. This is still a work in progress, but I hope people find it of interest. Enter your tariff details (including the standing charge) and the bill start and end date, and click calculate. This cookie is installed by Google Analytics. Necessary cookies are absolutely essential for the website to function properly. Disclaimer: The information on this page was correct as of August 20, 2021. National Grid publish an estimate of the carbon intensity of electricity each half hour, and some customers try to actively reduce their carbon footprint by shifting their consumption to times they expect will have lower carbon intensity. All times on this page are in UTC/GMT. The reality is more disappointing: an in-home display that is limited and hard to make sense of, or whatever your charts and tables your supplier decides to offer. You can find out more or opt-out from some cookies. It also shows a button to delete the data (if you dont, it will be deleted within a few hours anyway, to clear space for more users data). You can unsubscribe at any time. A few differences worth noting: If you have electricity export from your smart meter, you can also load this. Neighbours fans concerned for Kylie Minogue after appearance in finale, Jason and Kylie played characters Scott and Charlene during the 1980s and their wedding was one of the most iconic scenes in the soap, Michael Schumacher's wife breaks down in tears admitting 'he's different now'. If you are using more electricity at the expensive times of the day, then you are being subsidised, and over the longer term you should probably expect your costs to go up more than for other customers. Learn on the go with our new app. Installation of NS2 (ns-2.35) in Ubuntu 20.04, Handling Async functions in Flutters initState(), [LeetCode] (Easy) 35. If you enjoyed this story you can sign up to our weekly email forEnergy Live News and if youre interested in hearing more about the journey to net zero by 2050, you can also sign up to thefuture Net Zeronewsletter. 164-182 Oxford Street When you click the button, it will take about 10 seconds to load, at which point it should show you that the data has been loaded. If you are a customer on Octopus Agile tariff, you will care about this price a lot. But Ill do my best and I hope youll appreciate that this is a hobby project of mine to make it easier for customers to engage with their energy consumption. Lucky for you, there are loads of easy ways to contact Octopus Energy, no matter your query. Speaking to BBC Radio 4s World at One Highlights, Greg Jackson said: I can really understand that people are really worried about these price rises and I think the advice to take a meter reading is good but I think theres a lot of unnecessary stress about getting them uploaded straight away.

If there are missing periods it will affect the accuracy of any calculations the website makes. hello@mylondonpower.com. But opting out of some of these cookies may affect your browsing experience. Even if you go on holiday, youll still want some appliances, such as your fridge, kept on. The way you take a reading from a smart gas meter depends on the type of meter you have. The final table on this report shows, for individual months, what the price of your profile was, compared to the average customer deemed profile. What does it mean to have power of attorney? These cookies will be stored in your browser only with your consent. If youve had a power cut, you can call the Distribution Network Operator (DNO) on 105.

I hope you find the website to be a useful way of engaging with your smart meter data. To give you the best experience, we ask that you enable cookies. If it doesnt return any data, you may have entered the wrong account number or security key. To be accepted into the broader group, you will be claiming certain benefits and meet other criteria. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. To make your complaint, you can either email issueresolution@octopus.energy or write to: Octopus Energy Ltd Using Google Cloud Shell as my full time development environment. The ban has been imposed to try and keep birds protected. If your meter is SMETS2, the gas consumption data is in cubic metres.

When you sign in through Chrome on Android, youll receive an automated prompt asking if you want to add your dashboard to your home screen. I show your consumption profile (in kwh for each half hour) in blue alongside the average consumption profile (in kwh for each half hour) in red. The Bill Calculator allows you to recalculate your bill for a particular period, in order to reconcile the bill youve received from Octopus. As always, weve got you covered! Nano-Manufacturing: The Science of Creating Technology at the Nanoscale, A Brief History of AeroCubes, the Aerospace CubeSat Program, https://energy.guylipman.com/sm/admin?source=octopus. The bill calculation wont necessarily be exact: Octopus apply rounding in various places, while I only round to the nearest pence at the last stage. You can check if you can get extra help from your energy supplier. The data collected including the number visitors, the source where they have come from, and the pages visted in an anonymous form. Be very careful with your security key, and dont share it as this blog post shows, anyone with your account number and security key can see your electricity consumption history. Your energy supplier isnt responsible for dealing with power cuts or anything electrical or gas-related other than the billing of your usage. Octopus will contact you when your meter will become smart again. Mum and dad name 11 children using the same four letters of alphabet, Gwenny Blanckaert and Marino Vaneeno have named each of their 11-strong brood using letters A, E, L and X, Rylan Clark sparks same demand after foul-mouth rant over Tories on The Last Leg, The Celebrity Gogglebox star was given a standing ovation for his frank comments on the Channel 4 show, A38 Queensway reopens after car crashes and flips in tunnels - RECAP, Police say 'luckily only minor injuries this time', Love Island fans 'work out real reason' Ekin-Su and Davide voted most incompatible, Four Neighbours characters who surprisingly returned from the dead in emotional finale, Susan Kenny (Jackie Woodbourne) reflected on what made Ramsay Street special in a tear-jerking speech about those who had been lost over the years, Neighbours fans in tears over emotional tribute at end of episode, Bouncer - a Labrador - made first screen appearance back in 1987 and exited the iconic Aussie soap after six years, The 19 Birmingham and Black Country surnames that could be owed a fortune in unclaimed estates, The Government has added 19 new names in 2022, making 349 outstanding unclaimed estates in the West Midlands, A38 Queensway closed after car crashes and flips in tunnels - latest updates, M5 driver clocked at 103mph loses someone else's Mercedes, The vehicle was registered to one person, insured by another and neither of them was the driver, Devastated couple miss Commonwealth Games opening ceremony in tickets mix-up, James and Maxine Bruton missed Alexander Stadium opening as their tickets had been resold - without them realising, Police introduce extra stop and search powers across huge part of Birmingham, For 15 hours, officers can stop and search anyone without reason, Police investigating helicopter death of Brit tourist Jack Fenton appeal to his pals. This criteria varies by provider and unlike the core group, youll have to apply every year. Your meter should have G4 and GWi printed on it. As a result, your bills may be out by around a percent from that calculated by Octopus. If you are on Octopuss Agile tariff (in which the price varies every half hour) Id definitely recommend you get one of Octopus Energy Watchdog (for ios) and Octopus Watch (for ios and android). You can add readings any day and backdate them, so just make a note of your readings and add them later." You can choose between Half Hourly Quantity, Price or Quantity and Price, as well as Daily Quantity, Quantity and Cost, or Price. If your profile is consistently cheaper than the deemed profile, you probably consider switching to a time of use tariff. 1 Dudrich House, Princes Lane, You might have to pay extra for a replacement. I think EDF has said the same, E.ON has said the same, pretty sure that will apply universally. Advice can vary depending on where you live. Or if you log into your account and going to the dashboard, it is part of the URL: The security key is a 32 character string , something like sk_live_aa25asdf234sdf345sdf. It is free to use, and the code is available to anyone who wants to review it. This tells you how to set up your new account if you want to stay with Octopus Energy, or you can switch to a different provider if you wish. Energy Live News Ltd

I have therefore built a website that lets any Octopus customer with a smart meter pull in their consumption data and do various things: charting your consumption, cost and emissions over time, reconciling bills, understanding your usage profile and how the cost would vary under different types of tariffs, and saving your consumption and price data as a csv file so you can open it up in Excel or another program. The nano-diamond battery's power comes from radioactive isotopes used in nuclear reactors. London Power Co. Ltd is a company registered in England and Wales. If you have questions, or suggestions, please do pass them on, either as a comment below or on twitter on @GuyLipman. This cookie is set by GDPR Cookie Consent plugin. Theyll be accepted for the discount automatically and will receive a letter from the Department of Work and Pensions letting them know. Keeping your meter topped up and your bills paid for is extremely important if you want your energy supply to stay on. Police CCTV appeal following 'rape and assault in town centre', The incident is reported to have happened in Redditch town centre, Police issue five-week warning to any parent who has a child at school. On typical energy use, this means the price cap will rise from 1,277-a-year to 1,971-a-year from April 1. By email: It appears to be a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites. But I do believe the market is going to become more aware of how the price of electricity varies over the day. The good news is it seldom has a big impact, but if your bill calculation is a few percent out from your bill, this may explain the difference. How to read your gas or electricity meter, Getting an old-style prepayment meter installed, If you have a dynamically teleswitched energy meter, Using the energy monitor for your smart meter, youve just switched supplier - you normally need to send the first meter reading yourself, you switch supplier and they say they cant connect to your meter - this can happen if youve got an older smart meter, you want to check your meter reading - for example, to see how its changed recently, press the A button again until you see METER INDEX and numbers followed by M3, ignore any zeroes at the beginning and any numbers after the decimal point, ignore any zeroes at the beginning and any numbers after the decimal point if there is one, press 9 - youll see VOLUME on the screen, wait until it changes - youll see numbers followed by M3, press the right button - it might be labelled 'OK' or have an arrow on it, press either of the buttons on your meter, wait until you see 01 with numbers followed by M3. I think the key here is people want a fair and accurate bill, take the meter reading just before the price change and you can submit it, you can do it online or by email, sometimes by text message, or just call in the next few days and it will be okay.. The first chart shows what proportion of your overall consumption occurred in the 5% of periods with most consumption, the next 5% of periods, and so on until the 5% of periods with least consumption. Submitting meter readings to your energy provider can seem like a boring task, but its a very important one if you dont want to be paying for energy youre not using or end up with surprise debts. And it can go both ways.

While almost all Octopus Energy customers are happy with their service, you might have something you want to complain about. Check your meter says M3 after the reading. Read what we're saying about a range of issues. Give us a call to find out more about automatic meter readings. Depending on your choice of options, it may ask you for tariff details, and it will ask for a start and end date. It then generates a bill calculation. blame MoneySavingExpert founder Martin Lewis for "bringing down Britain", Council tax rebate from April 2022 - who is eligible and when you should get it, Click here to sign up to our Money Saving Newsletter, Where British Gas, EDF Energy, EON and Octopus customers can get support with the cost of living energy crisis, How to read your gas and electricity meter before energy tariffs rise, Martin Lewis issues 1,000 warning to people with specific e-mail address. This cookie is set by GDPR Cookie Consent plugin. Your feedback will help us give millions of people the information they need. If youre eligible for the Warm Home Discount, youll be categorised into one of two groups: the core group or the broader group. It works almost the same as the app but doesnt take up as much space or have as much access to your phones hardware.

In the tables below it also shows your emissions over each period. Most of their complaints are resolved within 1 working day, and over 90% are resolved within 8 weeks. In a social media post, Octopus explained: "Recent chat about #MeterReadingDay means loads of people on our variable tariff Flexible Octopus are trying to add meter readings on the phone and via our site right now, so both are slower than usual.

The final feature I have created for electricity consumption is an analysis of your consumption profile. They believe they hold clues over the tragedy. If youre moving out with Octopus Energy, you can let them know youre moving through your online account or by emailing hello@octopus.energy even if you dont want to take them with you to your new home. If somethings gone wrong with your Octopus Energy smart meter, youll want it back up and running as soon as you can. Give us a call now, sit back and let us do the work. Update your browser for a better web experience, here and all over the internet. Energy bills will rise by a typical 693 a year for 22 million households. For the monthly and daily charts, it plots the average carbon intensity (in g/kwh) of your consumption in blue. To get the cost results, you need to add &gastariff=3 to the URL (in p/kwh, including VAT), or &gastariff=SILVER-20171®ion=B. Dog who looks 'permanently surprised' goes viral on TikTok, Lieschen O'Connor, 38, adopted Belle in 2017 from Lawrence Humane Society.