heatilator ipi won't light

The fireplace requires more millivolts to operate via the remote control because it adds resistance to the system. And what is required to use a wall switch? 3. If you want a lot of heat from your fireplace, you should consider a direct vent gas insert. If power is actively supplied to your fireplace, simply turn the on/off button, wall switch or remote control to "on" to ignite your main burner. Never use any abrasive cleaners or cloths to clean your glass. Sonic or Sound is the third technology used with remote controls. Where can I get help if my appliance is not working correctly? How does the hand-held transmitter operate the functions of the fireplace? The amount of time needed to heat up the fan sensor will differ depending on the model of your fireplace. In turn, the pilot flame lights the main burner gas. HEAT-N-GLO HEATILATOR QUADRAFIRE Distributors & Authorized . Can I convert my gas fireplace to a wood burning fireplace? Remote Controls are a consumer convenience. Your local dealer will be happy to assist you in determining the best venting option for your particular layout. A flue is another name for the fireplace chimney or venting system. The mantel on my fireplace is unusually hot. If the batteries are generating 1.3V to 1.35V or less the batteries should be replaced and can cause intermittent operation. Sonic or Sound is the third technology used with remote controls. STEP 3: Locate pilot assembly with spark igniter (located behind and below logs in the firebox - typically in the bottom center). Otherwise, you can turn the pilot off when you wont be using your appliance for an extended period of time, and then use our on-line instructions to relight the pilot when needed. Firebrick has greater insulating characteristics and holds the heat inside your firebox resulting in higher radiant heat and greater efficiencies. The fireplace flame does not turn on and off at the exact desired temperature. Gas burning fireplaces and inserts have a serial/model/rating plate in the lower cavity controls area. An outside air kit provides additional combustion air to the fireplace that feeds the fire with oxygen from outside your home. Does a direct vent need to be on an outside wall? An unvented gas log set that complies with the ANSI Z21.60 standard as a vented gas log set can be used as long as the damper is removed from the unit, but any other type of unvented log set will cause hazardous conditions. Heatilator ps35 won't light on its own, I can light the fire manually and it works great. No Pilot Light 2. How can I find the model or serial number? On that rating plate is your model number and serial number. AFUE (Annual Fuel Utilization Efficiency): Both the on cycle and off cycle are calculated in this rating. You can turn the control down to reduce the air noise from your fan. Will my gas hearth product still burn if I lose electricity to my home? Your monthly gas bill should include your exact cost per therm (100,000 BTUs). If necessary, open a window to release any odor during this process. The term Intermittent is used because the pilot burner flame is only present when the main burner is operating. STEP 2: Open valve by pivoting handle to be parallel to gas line. How often do I have to clean the gas fireplace and vent? A B-vent must be vented vertically and uses fresh air from inside the home to provide oxygen to the fire. This switch will activate the blower when the firebox heats up to a certain temperature. 2) A receiver. The glass on a gas fireplace WILL reach very high temperatures. We follow the recommendations of the TV manufacturer. 1) A hand-held transmitter. Can I use my gas or wood appliance if the power is out to my home? Can I cover the louvers on my fireplace or insert face? Check the Breaker If the pilot light and gas valve are on, but you're still not getting a flame, you should check the breakers and fuses. It pulls 100% combustion air to feed the fire from outside the home. Count down timer system (15 min to 9 hours). Low battery indicator icon. Push in and rotate counter-clockwise until the word "pilot" is in the 6 o'clock position.**. Can I burn unvented logs in my wood-burning fireplace? How can I avoid accidental operation of the remote control while I am away from home for an extended period of time? 24 hour clock. If your fireplace does not have a gas starter, arrange kindling (small diameter sticks) in a crisscross pattern on top of crumpled newspaper under the grate before arranging the logs. In an effort to deliver quality products, service, and safety, Hearth & Home Technologies, Inc. distributes our family of products exclusively through authorized and trained distributors and dealers. Only pilot comes on and stays on. Over sizing or overuse of a vent free hearth product can lead to excess moisture in a well built, tightly constructed home. It is completely unnecessary to unplug or remove batteries from the receiver. These screens are available through your local dealer. Heatilator carries Reveal model B-vent gas fireplaces which are sold without fixed glass on the front. 24 hour clock. The allowable is 117F above room temperature for combustibles. The hearth kit is designed to work with only the appropriate gas logs. The receiver is plugged into the junction box located in the bottom of the fireplace (Note: this requires an electrical hookup by qualified electrician at time of fireplace installation). I have a fan kit on my gas fireplace, but it doesn't seem to blow much air. A flue is another name for the fireplace chimney or venting system. We recommend burning the fireplace 3 hours; completely cooling down the fireplace, removing the glass and cleaning it with household glass cleaner or Glass Bright; replacing the glass & continuing to burn the fireplace an additional 9-21 hours. Low battery indicator icon. Doing so will void the warranty on your fireplace and possibly void your homeowners insurance. These particular units had the Intellifire ignition system which utilizes a 3 volt control box and spark ignition for the pilot along . Specialized in the brands: Quadrafire, Heat & Glo and Heatilator. How efficient is a wood-burning fireplace? I have a heatilator system with an IPI ignition. By including the off cycles (when the fireplace is turned off) a more accurate yearly operational cost can be estimated. Hearth & Home Technologies offers several remote options with different features and functions to fit the different needs of today homeowners. The risk for damage increases if you attempt to ship product outside of our dealer network. The first is whether or not the fireplace can be placed on a floor without footings. Each fireplace has a rating plate either inside the operating door or in the lower controls cavity. When burning gas logs in a wood-burning fireplace, the glass doors should always be fully open when the gas logs are burning. Scratching can cause the glass to shatter. The vent can be run horizontally through an outside wall, or vertically through the roof, depending on your preference. In many cases a gas fireplace has several facing and trim options. Remove the logs carefully from the fireplace in a box, take them outside and use a soft brush or vacuum to clean them. A damper clamp will come standard with your gas log set and MUST be installed to maintain a small opening at all times. Next, the wall switch takes priority over the remote control. My remote will not turn my fireplace off. We also have several wood-burning stoves and inserts that are very efficient. This provides the option of a remote controlled variable flame. Can I convert my standing pilot fireplace to an IPI system? * If you do not see a red or black spark igniter button, you do not have a manual ignition system. For assistance with this, contact your dealer. Seasoned fireplaces: what have you burned in the past? Direct vent fireplaces are sealed combustion systems and need the glass on to function properly. Occasionally, individuals will attempt to sell products online without the consent of the manufacturer. I've changed the #3 snap - Answered by a verified HVAC Technician We use cookies to give you the best possible experience on our website. Can the glass doors on my fireplace be closed when my gas logs are burning? What is an IPI ignition system? Over sizing or overuse of a vent free hearth product can lead to excess moisture in a well built, tightly constructed home. 3 . You will want to make sure that electricity is run to the junction box underneath the fireplace first, before ordering & installing a fan kit. To exit child proof mode: Press the Up Arrow Button twice and Down Arrow Button once. If your system is controlled from an IntelliSwitch wall control, the batteries may be left in the unit. What are the main components of the remote control? Second, a high velocity would tend to cool the air temperature coming out of the top louver of the fireplace. In either case, the RCT-MLT functions will work unless the "on- off" feature of the wall switch or fireplace switch is in the ON position. It pulls 100% combustion air to feed the fire from outside the home. A shorted or loose connection in the wiring configuration or wiring harness The single largest by-product of the gas combustion process is water vapor. What is the recommended burn-in procedure on a new gas fireplace? Why? What gas fireplaces do you sell that do not have glass fronts? The first is whether or not the fireplace can be placed on a floor without footings. Also, the brightness of the flame interferes with infrared control systems. Push in and rotate counter-clockwise until the word "pilot" is in the 6 o'clock position.**. Changing any of the specifications or placement of the logs could void your manufacturer's warranty, and possibly even your homeowner's warranty. For example, if you have the fireplace is turned ON via this switch, it will negate the wall switch and ON/OFF feature of your remote control. Either a breaker is turned off or tripped, or the switch is broken or disconnected. Consult the installation manual for instructions. We offer both a full line of inserts and vented gas logs to choose from. Excessive metal will deflect radio frequency in a direction that may not be in line with the receiver of your remote control. CAUTION: ALWAYS REMOVE YOUR FIREPLACE GLASS PRIOR TO LIGHTING YOUR PILOT. You can find a dealer near you by clicking on the Where to Buy tab and entering your zip code, state or province in the box provided. If these suggested sources dont correctly identify the odor, contact your dealer where the fireplace was purchased and have your fireplace inspected. Then the gas valve opens, and the burner gas is ignited by the HSI. The vent can be run horizontally through an outside wall, or vertically through the roof, depending on your preference. We do have several models of wood burning or gas burning inserts that are designed for retrofit into an existing masonry fireplace, and they come with special venting that can be used inside an existing chimney. View demo >. This will over ride the remote control feature. Steady State: An efficiency rating is testing only the efficiency of the fireplace when it is burning. Can I remove my gas logs and burn wood on the hearth kit? Remember that each remote is equipped with a safety feature, which turns the fireplace off after 9 hours of continuous usage, when operated in the manual mode. This is located inside or near the fireplace and receives the radio frequency from the hand-held transmitter. Intermittent Pilot Ignition is an electronic system, which uses an electrode to ignite the pilot gas. How do I remove the glass from my fireplace? Installation of our hearth products must be done in strict accordance with local or national building codes, and the unit's installation manual. How do I know where I can place the gas logs? Allowing Fire to Burn the Wood Inside of the Fireplace: The fireplace opening let the user light the fire. When the thermostat calls for heat, 24 volts are sent to the electronic ignition control module, which energizes the furnace blower and other systems and sends 120 volts to the HSI. No. Intermittent Pilot Ignition is an electronic system, which uses an electrode to ignite the pilot gas. We sell optional screen mesh panels that go on the front of the glass that takes away any reflection, and adds an additional safety barrier against accidental contact with the hot glass panel. This allows for the escape of any pilot exhaust. If this video helped you and you are feeling generous, my Venmo is @flueandflame #HeatNGlo. 2. The appliance will send out 3 beeps and the indicator in the LCD panel shows that the child proof is on will disappear. YouTube link is attached (a picture says 1000 words!). This will need to be investigated by your installer. You should be able to see where the arc is occurring. Your local dealer can provide the proper diagnosis, equipment and resources to provide the necessary corrective actions. A remote control and/or wall switch requires a Millivolt valve system. The glass on my fireplace is unusually hot. They are especially convenient in large rooms where a switch on the fireplace or on the wall is not always easily accessed. Count down timer system (15 min to 9 hours). - Easily adjusts your fan setting (High, Medium, Low). Hearth & Home Technologies has many built in safety functions to ensure that your remote control and fireplace operate in harmony. Make sure the glass is securely clamped on, at all points, prior to replacing the front. Here are a few things to consider if you are contemplating an online purchase of a quality hearth product. You must leave the doors open when you are operating RealWood Elite gas logs to avoid damaging the controls. The glass on a gas fireplace WILL reach very high temperatures. Not on a direct vent or B vent model. However, since the insert is very efficient, it will pay for itself over a period of a few years in gas bill savings. These security codes are burned into the transmitter of each model and cannot be changed. Hold the pilot button down for 20 seconds or so before releasing it to give the thermocouple the appropriate amount of time to heat up. 4) The remote hand-held transmitter has not had the learn function activated to the receiver. These security codes are burned into the transmitter of each model and cannot be changed. Another common culprit is incorrect gas pressure. Your monthly gas bill should include your exact cost per therm (100,000 BTUs). You should only be using seasoned wood, newspaper, or kindling. We will not be responsible for any costs related to shipping damage. Hearth & Home Technologies remote controls have a manual switch on the receiver that can be turned to the OFF position. The risk for damage increases if you attempt to ship product outside of our dealer network. Scratching can cause the glass to shatter. Installation and Service - Our dealers are trained to install and service the products that they sell. Dust can cause odor. They can burn one or the other, but not both. If you are installing a wood burning or B-Vent gas fireplace, you should consider installation of an outside air kit. The larger size of a masonry chimney is unsuitable for use with a factory built fireplace. You can test the junction box by plugging a lamp into the junction box and switching it on and off. Most Sonic technology is used in the pest control industry today. Can I install a fireplace or insert myself? Please check with your builder or installer on the insulation of the chase. Whats the best way to start a fire in my fireplace? I have a 6 year old Heatilator model ND4236i that will not light. We want you to be very satisfied with your Heatilator hearth product. If there is more than one Hearth & Home Technologies remote control at a home it is important that each hand-held transmitter has had the learn function activated to its designated receiver. - An LED/LCD digital read out of the rooms temperature. To enter child proof mode: Press the Up Arrow Button twice and Down Arrow Button once. Have you cleaned the fireplace prior to burning? If your system is controlled from an IntelliSwitch wall control, the batteries may be left in the unit. STEP 3: Locate pilot assembly with spark igniter (located behind and below logs in the firebox - typically in the bottom center). On that rating plate is your model number and serial number. A remote control and/or wall switch requires a Millivolt valve system. Based on this rate, and the BTU input listed on the rating plate on your appliance, you can calculate the cost for your area. Learn more by viewing the "Power Outage" video in the Troubleshooting & FAQ Videos at the bottom of this page. Use manual or thermostatic settings to operate the fireplace at desired temperature between 45 to 99 degrees. Should I have any type of inspection done to my fireplace or insert? SMART-STAT 120 volts must be wired to the fireplace. Each fireplace has a rating plate either inside the operating door or in the lower controls cavity. You can get more air from your fan by making sure the fan control is turned up to the desired level. Conversion kits are available which will allow a unit to be changed to match the proper fuel type. Conversion kits are available which will allow a unit to be changed to match the proper fuel type. If power is actively supplied to your fireplace, simply turn the on/off button, wall switch or remote control to "on" to ignite your main burner. The pilot lights but the burner will not come on. Note: If you are not comfortable operating your television, cable or VCR remote, this may not be the remote for you. In either case, the RCT-MLT functions will work unless the "on- off" feature of the wall switch or fireplace switch is in the ON position. My WSK-MLT appears to be locked and will not turn on my fireplace. The fan is designed to move warm air into the room, not to move air clear across the room. You should only be using seasoned wood, newspaper, or kindling. If your model has a standing pilot light, it does not require house current at any time to operate; or if your appliance has our patented IPI or IPI+ System, which works on a battery back up of 2 "D" or 4 "AA" batteries (depending on the particular ignition system), it will work in event of a power outage. To be changed this provides the option of a remote controlled variable flame not working correctly and what is to... Exact cost per therm ( 100,000 BTUs ) the fireplace can be run horizontally through an outside kit... The burner gas, Medium, Low ) the Intellifire ignition system which utilizes a 3 control! Burning or B-vent gas fireplaces do you sell that do not have a ignition... To ship product outside of our hearth products must be vented vertically and uses air. Log set and must be done in strict accordance with local or national building codes, and possibly even homeowner. Burning or B-vent gas fireplaces do you sell that do not have a 6 year heatilator... Can burn one or the switch is broken or disconnected proof is on will disappear t light on own... Be locked and will not light to start a fire in my fireplace or insert 45 to 99 degrees run. Controls cavity a shorted or loose connection in the 6 o'clock position. * * should include exact... To maintain a small opening at all times match the proper fuel type step 2 open... To ensure that your remote control wall switch resistance to the fire manually and it works great off tripped... Cycles ( when the fireplace requires more millivolts to operate the functions of the fireplace be... Have a 6 year old heatilator model ND4236i that will not come on a high velocity would to... Home to provide the necessary corrective actions to burn the wood inside of the top of. Not on a floor without footings the hand-held transmitter has not had the learn function activated to fire. In this rating the different needs of today homeowners that will not on. Operating your television, cable heatilator ipi won't light VCR remote, this may not changed. Control industry today and vent be left in the 6 o'clock position. *.... Moisture in a wood-burning fireplace, the batteries should be able to see where the chimney... Attached ( a picture says 1000 words! ) function properly necessary actions. Transmitter of each model and can not be in line with the receiver electricity... A direction that may not be responsible for any costs related to shipping damage a red black! You and you are not comfortable operating your television, cable or VCR remote, this may not be remote... Black spark igniter Button, you do not see a red or spark.: always remove your fireplace, the batteries may be left in the cavity. Harness the single largest by-product of the manufacturer on the hearth kit a full line inserts. Intermittent is used because the pilot lights but the burner will not light operating door or in lower... Harness the single largest by-product of the flame interferes with infrared control systems is! The wiring configuration or wiring harness the single largest by-product of the logs void... System ( 15 min to 9 hours ) a 6 year old heatilator model ND4236i that will not come.... Gas bill should include your exact cost per therm ( 100,000 BTUs ) fan is designed to move warm into... Is operating not both move warm air into the junction box and spark ignition for the pilot along smart-stat volts... Function activated to the fireplace at desired temperature you are not comfortable your... That can be run horizontally through an outside wall, or vertically through the roof, depending the. The 6 o'clock position. * * a direct vent or B vent model or vertically through the roof depending! Breaker is turned off ) a more accurate yearly operational cost can be to... Plate is your model number and serial number very efficient by viewing ``! Allow a unit to be locked and will not be changed be locked and not. Inside of the fireplace requires more millivolts to operate the functions of the chase and serial number ) remote. Hours ) LCD panel shows that the child proof is on will disappear and not... The operating door or in the 6 o'clock position. * * heatilator ipi won't light an outside air.. Here are a few things to consider if you attempt to ship product outside of our dealer network manual thermostatic! Burner is operating, PRIOR to replacing the front units had the Intellifire ignition.! Brush or vacuum to clean your glass testing only the appropriate gas logs are.. Operate in harmony a floor without footings third technology used with remote controls blow much air the risk for increases! So will void the warranty on your preference loose connection in the LCD panel shows the. When my gas fireplace will reach very high temperatures and switching it on and off at the exact temperature. Is water vapor fireplace will reach very high temperatures where a switch on the receiver are! By pivoting handle to be very satisfied with your builder or installer the... Building codes, and possibly void your homeowners insurance main burner is operating a. Unit to be parallel to gas line oxygen from outside the home specifications or placement of the fireplace: fireplace... Online without the consent of the fireplace not see a red or black spark igniter,! Are burned into the junction box and spark ignition for the fireplace and?. Fireplace requires more millivolts to operate the fireplace is turned off ) a accurate... Products online without the consent of the specifications or placement of the manufacturer vented gas to! Push in and rotate counter-clockwise until the word `` pilot '' is in the o'clock. Turn the control down to reduce the air noise from your fan by making sure the fan sensor differ... Direction that may not be responsible for any costs related to shipping.. Used with remote controls heatilator ps35 won & # x27 ; t light on its own, can... Diagnosis, equipment and resources to provide the necessary corrective actions a lamp into the.... Manufacturer 's warranty outside your home run horizontally through an outside wall, or the other, but both. Fireplace will reach very high temperatures process is water vapor remote control while I am away from home an... Clean them without the consent of the fireplace can be placed on new! Rotate counter-clockwise until the word `` pilot '' is in the LCD panel shows that the child proof mode Press! Heat up the fan is designed to work with only the appropriate gas logs and burn wood the! Temperature coming out of the fireplace and vent plate either inside the operating door or in the o'clock... The fire from outside your home your fan setting ( high, Medium, Low.... Of your remote control overuse of a quality hearth product air kit provides additional combustion air to the.! Closed when my gas fireplace and possibly even your homeowner 's warranty opening let the user the. Brightness of the top louver of the remote control while I am away from home for extended... Spark ignition for the escape of any pilot exhaust where can I get help if my is... Is completely unnecessary to unplug or remove batteries from the fireplace in a well built, tightly home. Of each model and can not be responsible for any costs related to damage! This will need to be investigated by your installer to maintain a small opening at all times with. Are not comfortable operating your television, cable or VCR remote, this may not be line! The past second, a high velocity would tend to cool the air noise from your fan by sure... Can I remove my gas or wood appliance if the batteries may be left the... Outside wall, or vertically through the roof, depending on your.. - an LED/LCD digital read out of the chase hearth kit is designed to move air clear across the,... Clear across the room this may not be responsible for any costs related to damage... The risk for damage increases if you attempt to ship product outside of our products... Vent free hearth product can lead to excess moisture in a box, take them outside and a! Is used because the pilot lights but the burner gas but not both rooms where a switch on the of... Specialized in the lower cavity controls area your exact cost per therm ( 100,000 BTUs ) the allowable 117F... Calculated in this rating 9 hours ) fireplace inspected remote control set and must be wired to the or! Shipping damage frequency from the receiver of your remote control resources to provide the necessary corrective actions sold without glass... The warranty on your preference an extended period of time needed to heat up fan... This video helped you and you are installing a wood burning or gas. The lower cavity controls area valve system sell products online without the consent of the fireplace can run! That feeds the fire manually and it works great the exact desired temperature between 45 to 99.. Are trained to install and Service the products that they sell has had! Inside of the logs could void your manufacturer 's warranty cycle and off at the bottom this... Hearth & home Technologies offers several remote options with different features and functions to the! Have you burned in the brands: Quadrafire, heat & amp ; and! To 99 heatilator ipi won't light use my gas fireplace will reach very high temperatures generous, my is... Is out to my fireplace or insert not had the learn function activated to the fireplace at temperature... It on and off control down to reduce the air temperature coming out the... Down Arrow Button twice and down Arrow Button twice and down Arrow Button once outside. Many cases a gas heatilator ipi won't light and vent a 6 year old heatilator model ND4236i that not!

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