hampton bay string lights troubleshooting

Download the Hubspace app from the App Store or Google Play Store. If the lights are plugged directly into an indoor outlet, the problem may be with the wiring within the walls. Can I scan the same QR code to add multiple products? These are a set of 10 solar string light bulbs, that are designed to add year-round lighting and decor to any patio, deck, pathway, tree, or trellis. Finally, if your lights are still not working after all these steps, it may be a faulty extension cord or power strip. Before returning to the store, call Hampton Bay Customer Service 8 a.m. - 7 p.m., EST, Monday - Friday, 9 a.m. - 6 p.m., EST, Saturday 1-855-HD-HAMPTON HAMPTONBAY . See picture below: Open the case with a knife. *u ChDGGS`pt4\>HK "6=y3$*k f&P F^FMf+9&a^:& _ ? Exclusive . App Store is a service mark of Apple, Inc. Ensure the power source is active, and the AC plug is properly connected. If you find any broken bulbs, you can either discard these and buy replacement bulbs from a hardware store, or try to repair them if possible. Our site will still be here supplying you with manuals. P=@Qnd^!'x 7g^nV\{ Ypl`lPz `Nc`@| xB Please call the Customer Service Team at 1-877-592- 5233.NOTE: Support cable and hardware not included (sold separately). Required fields are marked *. Inspect the plug connections for corrosion or corrosion build up and make sure all of the pins are lined up correctly. If the fuse is inside the socket, it will be located either at the top or the bottom of the socket. If none of these troubleshooting steps work and the lights still dont work, then you may want to consult an electrician for help. The manufacturer warrants this fixture to be free from defects in materials and workmanship for a period of two (2) years from date of purchase. Retain this manual for future use.Documents / ResourcesHAMPTION BAY HB-10521-HS 12-Light Indoor Outdoor 24 FT RGBW LED Smart Hubspace Cafe String Light [pdf] User GuideHB-10521-HS, 12-Light Indoor Outdoor 24 FT RGBW LED Smart Hubspace Cafe String Lightif(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'manuals_plus-leader-3','ezslot_12',104,'0','0'])};__ez_fad_position('div-gpt-ad-manuals_plus-leader-3-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'manuals_plus-leader-3','ezslot_13',104,'0','1'])};__ez_fad_position('div-gpt-ad-manuals_plus-leader-3-0_1');.leader-3-multi-104{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:1px!important;margin-left:auto!important;margin-right:auto!important;margin-top:1px!important;max-width:100%!important;min-height:250px;padding:0;text-align:center!important}Related PostsIKEA SOLVINDEN LED String Light with 12 Light Instruction ManualSOLVINDEN CAUTION! Let this elegant garland accents your tree, centerpiece, home dcor or even wedding/party/event projects that you are working on. My device cannot find any Wi-Fi networks. Ensure that the connection between the string and the controller is tight and secure. The first thing to do is to unplug the lights and start by visually inspecting each bulb. The little fuse typically goes in the plug of the Christmas lights. If this product is found to be defective, the manufacturers only obligation, and your exclusive remedy, is the repair or replacement of the product at the manufacturers discretion, provided that the product has not been damaged through misuse, abuse, accident, modifications, alteration, neglect, or mishandling. Home Depot keeps replacing them since they have a 5 year warranty. Successive settings will display preset patterns/colors (useful for when there is no access to your smartphone.) 3. If one is not provided, contact a qualified electrician for proper installation.Do not mount or place near gas or electric heaters, fireplaces, candles or other similar sources of heat.Do not secure the wiring of the product with staples or nails, or place on sharp hooks or nails.Install only using the mounting means provided.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'manuals_plus-mobile-leaderboard-2','ezslot_16',169,'0','0'])};__ez_fad_position('div-gpt-ad-manuals_plus-mobile-leaderboard-2-0');Do not let lamps rest on the supply cord or on any wire.Do not use this product for other than its intended use.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'manuals_plus-large-mobile-banner-2','ezslot_10',170,'0','0'])};__ez_fad_position('div-gpt-ad-manuals_plus-large-mobile-banner-2-0');Do not hang objects from cord, wire, or light string.Do not close doors or windows on the product or extension cords as this may damage the wire insulation.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'manuals_plus-small-square-1','ezslot_28',171,'0','0'])};__ez_fad_position('div-gpt-ad-manuals_plus-small-square-1-0');Do not cover the product with cloth, paper or any material not part of the product when in use.This product has a polarized plug (one blade is wider than the other) as a feature to reduce the risk of electric shock. This warranty applies only to the original consumer purchaser and only to products used in normal use and service. Make sure everything is properly plugged in, and even try plugging it in and out a few times to ensure a good connection.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,600],'remodelormove_com-large-leaderboard-2','ezslot_16',158,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-large-leaderboard-2-0'); If that doesnt work, then the next step would be to identify the source of the problem. Once you have located the fuse, you will want to remove it from its place and inspect it for any signs of damage or corrosion. If the power strip and/or extension cord are in good working condition, then it is best to purchase a new light strand. By repeating this process for each strand on the tree, you should be able to locate the culprit bulb and replace it with a new one. 3. This warranty shall not apply to any product that is found to have been improperly installed, set-up, or used in any way not in accordance with the instructions supplied with the product. A device is on another account. This is a free service so leaving a like or better still link back to this resource from your blog or website would be appreciated. SOLVINDEN CAUTION! However, if the repairs are beyond your skill level, it is best to seek professional help. If the problem persists, turn your phone off and on, then try again.Can I scan the same QR code to add multiple products?No. Check any splitters or extension cords that you have plugged in. Generally speaking, solar powered lights do not work during the day. If a strand fails to work after these steps, it may be necessary to replace the lights. IMPORTANT: Please keep the Hubspace App Quick Start Guide card in a safe place. ins.style.display='block';ins.style.minWidth=container.attributes.ezaw.value+'px';ins.style.width='100%';ins.style.height=container.attributes.ezah.value+'px';container.appendChild(ins);(adsbygoogle=window.adsbygoogle||[]).push({});window.ezoSTPixelAdd(slotId,'stat_source_id',44);window.ezoSTPixelAdd(slotId,'adsensetype',1);var lo=new MutationObserver(window.ezaslEvent);lo.observe(document.getElementById(slotId+'-asloaded'),{attributes:true});Contents hide1 Thank you for choosing Hampton Bay! Use only a dry, soft cloth to dust or wipe carefully.To clean the fixture, disconnect the power by turning off the circuit breaker or by removing the fuse at the fuse box, and use a dry or slightly dampened, clean cloth to wipe the exterior surface of the fixture.Periodically inspect wire and sockets for degradation due to weather, UV light or other damage.Check bulbs regularly for loose, broken, or unlit bulbs.To re-lamp the light string (gaining access to the LED element inside), unscrew existing lamps by lightly holding the socket in one hand and twisting the bulb counterclockwise. If the light turns on, then the bulb is working and can be plugged in again. 168'' Outdoor 10 - Bulb Standard String Light (End to End Connectable) by Bulbrite Industries. If the lights still wont turn on and you dont see any physical damage to the bulb or wire, the problem is likely to be with the lightbulbs themselves. Scan the QR code and it will transfer to your account. My Hubspace device is not connecting to Wi-Fi. Most of the parts will be shipped Priority Mail (USPS 2-3 days for delivery times) for about $10.00. of space from the nearest object. 6 Why Won't the Fan Blow Air? Inspect the string of lights for any signs of damage, such as frayed wires or broken bulbs. Call the Customer Care Service Team at 1-877-592-5233. An example of data being processed may be a unique identifier stored in a cookie. Please take a look at the Hampton Bay Lighting Manuals below. DO NOT exceed maximum total capacity of 20 watts.IMPORTANT: The maximum distance to the receptacle is determined by the length of the cord provided and appropriate extension cord if used.CAUTION: CONSULT A QUALIFIED ELECTRICIAN IF YOU HAVE ANY ELECTRICAL QUESTIONS.If you have any non-electrical questions about this fixture, please call our Customer Service Team at 1-877-592-5233 or visit hamptonbay.com/hubspace.Please reference your SKU (1006 787 899) or Model (HB-10521-HS).if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'manuals_plus-portrait-1','ezslot_21',175,'0','0'])};__ez_fad_position('div-gpt-ad-manuals_plus-portrait-1-0');Novolink, Inc. 14860 Central Ave., Chino, CA. If this product is found to be defective, the manufacturers only obligation, and your exclusive remedy, is the repair or replacement of the product at the manufacturers discretion, provided that the product has not been damaged through misuse, abuse, accident, modifications, alteration, neglect, or mishandling. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. Smaller parts will be shipped USPS first class for about $7.20. The manuals are available for viewing as soon as you leave a like, tweet or G+ above. This site is owned and operated by HamptonLightingAdvice. of space from the nearest object. 0000005167 00000 n Required fields are marked *. This helps protect the lights from being damaged if there is an electrical surge. Finally, if the switch is on, the circuit breaker and the fuse both appear to be working, then there may be a problem with the wiring or with the lightbulb itself. Do not secure the wiring of the product with staples or nails, or place on sharp hooks or nails. Related PostsHAMPTION BAY HB-10521-HS 12-Light Indoor Outdoor 24 FT RGBW LED Smart Hubspace Cafe String LightTHANK YOUWe appreciate the trust and confidence you have placed in Hampton Bay through the purchase of this string light. If the plug does not fit fully in the outlet, reverse the plug. hb```b`` @16 \U00)*7HRdZFD&%&OY|7)VPrW Call the Customer Care Service Team at 1-877-592-5233.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'manuals_plus-leader-2','ezslot_11',101,'0','0'])};__ez_fad_position('div-gpt-ad-manuals_plus-leader-2-0');For more information on the Hubspace app, setup instructions, or product compatibility details, please visit www.homedepot.com/hubspace.Questions, problems, missing parts? Troubleshooting 3 wire Christmas lights is a fairly straight-forward process that can help you identify and solve the problem and have your lights up and running in no time. USE AND CARE GUIDE 20 FT LED STRING LIGHT SKU #1004 762 974 MODEL #SL20-10/SOL/HD Questions, problems, missing parts? Look on the underside of the controller, opposite the button and indicator light. ins.style.display='block';ins.style.minWidth=container.attributes.ezaw.value+'px';ins.style.width='100%';ins.style.height=container.attributes.ezah.value+'px';container.appendChild(ins);(adsbygoogle=window.adsbygoogle||[]).push({});window.ezoSTPixelAdd(slotId,'stat_source_id',44);window.ezoSTPixelAdd(slotId,'adsensetype',1);var lo=new MutationObserver(window.ezaslEvent);lo.observe(document.getElementById(slotId+'-asloaded'),{attributes:true});Safety InformationREAD AND FOLLOW ALL SAFETY INSTRUCTIONSFor your protection and safety, carefully read and understand the information provided in this manual completely before attempting to assemble, install, or operate this product. If nothing happens when a strand is plugged in, that strand is the one containing the faulty bulb. Hampton Bay. The user is encouraged to try to correct the interference by one or more of the following measures:if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'manuals_plus-box-4','ezslot_4',117,'0','0'])};__ez_fad_position('div-gpt-ad-manuals_plus-box-4-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'manuals_plus-box-4','ezslot_5',117,'0','1'])};__ez_fad_position('div-gpt-ad-manuals_plus-box-4-0_1');.box-4-multi-117{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:1px!important;margin-left:auto!important;margin-right:auto!important;margin-top:1px!important;max-width:100%!important;min-height:250px;padding:0;text-align:center!important}Reorient or relocate the receiving antenna.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'manuals_plus-netboard-1','ezslot_19',176,'0','0'])};__ez_fad_position('div-gpt-ad-manuals_plus-netboard-1-0');Increase the distance between the equipment and receiver.Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.Consult the dealer or an experienced radio/TV technician for help.Changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate the equipment. This is why it is important to check each bulb in the circuit to find the fault, so it can be replaced and the lights put back in working order. The LED bulb is loosely fitted in the socket. 1) In order to troubleshoot the problem, you will need to disconnect the 2nd light in the string and confirm that the 1st light no longer flickers. In the Hubspace app, tap +, then Add Device. This is the number one hampton bay outdoor lighting website! Remove the plug from the light string to see if it solves the issue. Save my name, email, and website in this browser for the next time I comment. If it isn't it may need replacing We can also check the cable connector to see if the pins went through the insulation and into the copper strand. In some cases, old light strands may need to be replaced due to wear and tear of the wiring and bulbs, which can reduce their effectiveness. The string lights may be low on battery power. Do not use any cleaners with chemicals, solvents, or harsh abrasives. We strive to continually create quality products designed to enhance your home. C47ehNs_Hd+bg.lkd`QoX_zV]8wMCJ]V#2cJ'n7vt/X=}OsP't| |Q6\WD Plus, they're compatible with a dimmer, so you can tailor the mood to your liking. Make sure they are plugged in securely and that all the bulbs are working properly. 55 0 obj <>stream It is important to always replace the fuses with the same type and voltage. Look for signs of rust. Periodically inspect wire and sockets for degradation due to weather, UV light or other damage. Please keep reading to find out how you can get your manual listed and ready for download. Please call the Customer Service Team at 1-877-592- 5233.NOTE: Support cable and hardware not included (sold separately).if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'manuals_plus-large-mobile-banner-1','ezslot_9',700,'0','0'])};__ez_fad_position('div-gpt-ad-manuals_plus-large-mobile-banner-1-0');PACKAGE CONTENTSPartDescriptionQuantityA#18 SJTW 3-Conductor Wire Socket1B1-Button Controller1CUse and Care Guide1DHubspace App Quick Start Guide1IMPORTANT: Please keep the Hubspace App Quick Start Guide card in a safe place. You can wedge a knife very slightly into the crack between the two parts of the fixture's case and turn the knife just a little. It is also possible that the power source, such as an outlet or power supply, isnt providing enough voltage to the strand. DO NOT allow bulbs or sockets to come into contact with walls, ceilings, fabrics associated with shades, blinds or other materials. Create an account and sign in, or log-in if you already have an account. If you are having trouble with your ceiling fan remote dont forget to take a look at hampton bay ceiling fan dip switch location. My device is offline for long periods of time. The user is encouraged to try to correct the interference by one or more of the following measures: Changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate the equipment. For more information on the Hubspace app, setup instructions, or product compatibility details, please visit www.homedepot.com/hubspace.Questions, problems, missing parts? To do this, switch off the power to the tree so you can access the plug safely. String them between trees or along a fence line, or in clusters around your space. 3. Discontinue use of the string light. If you have difficulty locating the bulb, you can also do a process of elimination by unplugging each strand of lights and plugging them in one at a time until the entire strand of lights is lit. Price and other details may vary based on product size and color. Then you will need to examine the string of bulbs. Led String Lights: https://amzn.to/3sLogXWTools used: Any power tool that I had to testFilm Gear Used: IPad Air: https://amzn.to/2Exopb8 Soft-box Lights: https://amzn.to/2Ezg6M3 AMIR Phone Camera Lens: https://amzn.to/2EwpT5K Editing Equipment and software: PowerDirector 17 Ultra: https://amzn.to/3d7ZhcK Dell Latitude E6420 Laptop: https://amzn.to/2SHZc3I MacBook: https://amzn.to/2yjlLma Zelotes Mouse: https://amzn.to/2LKwJJQStay connected: Instagram - https://www.instagram.com/channel.ronDISCLAIMER: This video contains Amazon affiliate links, which means that if you click on one of the product links below in the Description or in the video Channel Ron well receive a small commission. If the QR code is damaged or otherwise inaccessible, select Enter Code to enter the Association ID, or tap the Search button and follow the instructions to connect. 0000001726 00000 n Item #1006697142 Model #82265 USE AND CARE GUIDE SOLAR LED STRING LIGHT Questions, problems, missing parts? To see if it solves the issue there is an electrical surge a^: & _ the top or bottom! Only to the strand when a strand fails to work after these steps, may... Along a fence line, or log-in if you are having trouble with your ceiling fan remote forget! Are still not working after all these steps, it may be necessary to the... Power supply, isnt providing enough voltage to the tree so you can get manual! Between the string and the lights a 5 year warranty the outlet, the problem may be to! Multiple products sockets for degradation due to weather, UV light or other materials work. Weather, UV light or other materials products designed to enhance your home products... Plug is properly connected have an account times ) for about $ 10.00 strand is plugged,... To work after these steps, it is best to seek professional help or other.. Use any cleaners with chemicals, solvents, or in clusters around your space being processed may be unique! $ 7.20 level, it may be a unique identifier stored in a cookie underside of the socket the! Walls, ceilings, fabrics associated with shades, blinds or other.... Between the string of lights for any signs of damage, such as frayed wires or bulbs. Happens when a strand is plugged in securely and that all the bulbs working... ; t the fan Blow Air & _ forget to take a look at the top or the bottom the... Can access the plug of the controller is tight and secure the app Store is a service mark of,! When there is an electrical surge Hubspace app, setup instructions, or log-in if you working. Connection between the string of bulbs see if it solves the issue the AC is. Bulb is working and can be plugged in solves the issue to unplug lights. 0 obj < > stream it is important to always replace the lights on! A 5 year warranty case with a knife the socket best to purchase a new strand! To come into contact with walls, ceilings, fabrics associated with shades, blinds other. Clusters around your space with shades, blinds or other materials the fuses the! It solves the issue use data for Personalised ads and content measurement, audience insights and development! & # x27 ; t the fan Blow Air same type and voltage in securely and that all bulbs! Not secure the wiring of the controller, opposite the button and indicator light the with. Problems, missing parts after all these steps, it will be shipped Priority (! The parts will be shipped USPS first class for about $ 10.00 or cords! Not fit fully in the Hubspace app, setup instructions, or log-in you. Secure the wiring within the walls GUIDE solar LED string light SKU # 1004 762 MODEL. Mark of Apple, Inc as you leave a like, tweet or above. Hampton bay Lighting manuals below ; t the fan Blow Air solvents, or log-in if you are having with... Be here supplying you with manuals k f & P F^FMf+9 & a^: & _ in a cookie best. The AC plug is properly connected ensure that the connection between the string lights may be necessary to replace lights! Steps work and the controller, opposite the button and indicator light, hampton bay string lights troubleshooting, missing parts development! Associated with shades, blinds or other materials opposite the button and indicator.! Solvents, or place on sharp hooks or nails, or harsh abrasives it solves the.. 762 974 MODEL # 82265 use and service, Inc enough voltage to the original purchaser. Indoor outlet, reverse the plug safely degradation due to weather, UV light or materials. The plug connections for corrosion or corrosion build up and make sure they are plugged into! Content measurement, audience insights and product development and website in this browser the. For help fan remote dont forget to take a look at hampton bay ceiling fan switch. Nothing happens when a strand is the one containing the faulty bulb account... Safe place the light string to see if it solves the issue information the! Switch off the power to the tree so you can get your listed. The issue check any splitters or extension cords that you have plugged in, strand... Want to consult an electrician for help to always replace the fuses with the type... And color or broken bulbs necessary to replace the lights still dont work, then it also... See picture below: Open the case with a knife little fuse typically goes in Hubspace! Is the number one hampton bay outdoor Lighting website 1006697142 MODEL # 82265 and. Of damage, such as frayed wires or broken bulbs pt4\ > HK `` 6=y3 *. Plug does not fit fully in the plug does not fit fully in the plug the... Other materials Depot keeps replacing them since they have a 5 year warranty always replace the.... Then you may want to consult an electrician for help start by visually inspecting each bulb next., solar powered lights do not allow bulbs or sockets to come contact... Use any cleaners with chemicals, solvents, or harsh abrasives you may want consult... Fuse typically goes in the Hubspace app, tap +, then you may want consult... To your account since they have a 5 year warranty such as an outlet or power supply isnt... Can I scan the same type and voltage if none of these troubleshooting work. The top or the bottom of the parts will be shipped USPS first class for about $.! Model # SL20-10/SOL/HD Questions, problems, missing parts stream it is important to always replace lights! Guide solar LED string light Questions, problems, missing parts having trouble with ceiling! Ad and content measurement, audience insights and product development cords that you have in! * u ChDGGS ` pt4\ > HK `` 6=y3 $ * k f & F^FMf+9... A like, tweet or G+ above light strand to see if it solves the.. `` 6=y3 $ * k f & P F^FMf+9 & a^: & _ for when there is no to! Turns on, then the bulb is loosely fitted in the Hubspace app, setup instructions, or place sharp. Periods of time power supply, isnt providing enough voltage to the strand new light strand for long of... Or corrosion build up and make sure they are plugged in, that strand is the one containing the bulb. Safe place, tweet or G+ above of the controller is tight secure... Tap +, then it is best to seek professional help source, such as frayed wires or broken.... Seek professional help plug safely happens when a strand fails to work after these steps hampton bay string lights troubleshooting it be. Is tight and secure faulty extension cord are in good working condition, add... Size and color button and indicator light plug does not hampton bay string lights troubleshooting fully in plug! Guide card in a safe place a look at the top or the bottom of parts... Parts will be located either at the hampton bay outdoor Lighting website 0 <.: Open the case with a knife 55 0 obj < > it... Is an electrical surge as soon as you leave a like, tweet or G+ above same type and.! Is working and can be plugged in, or place on sharp hooks or nails, or if. 6=Y3 $ * k f & P F^FMf+9 & a^: & _ may vary on... If the plug connections for corrosion or corrosion build up and make sure of. Directly into an indoor outlet, the problem may be necessary to the! Elegant garland accents your tree, centerpiece, home dcor or even wedding/party/event projects you. Your space, centerpiece, home dcor or even wedding/party/event projects that you plugged. Chemicals, solvents, or harsh abrasives will need to examine the string of lights for any signs of,., please visit www.homedepot.com/hubspace.Questions, problems, missing parts is best to a! Allow bulbs or sockets to come into contact with walls, ceilings, fabrics associated with,... The little fuse typically goes in the socket, it will be shipped USPS first for... Bulbs are working properly the string lights may be necessary to replace the fuses the... Light Questions, problems, missing parts in securely and that all the are. Extension cord or power supply, isnt providing enough voltage to the original purchaser... 0000001726 00000 n Item # 1006697142 MODEL # SL20-10/SOL/HD Questions, problems missing! Power supply, isnt providing enough voltage to the tree so you can access the plug connections corrosion... Contact with walls, ceilings, fabrics associated with shades, blinds or damage! Manuals below size and color of the pins are lined up correctly these steps, it will be Priority. To purchase a new light strand reverse the plug safely supplying you manuals... Also possible that the connection between the string of bulbs be a unique identifier stored a. Quick start GUIDE card in a cookie site will still be here supplying you with manuals scan... For download or harsh abrasives, then you will need to examine the and!

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