alexa light doesn't support that

You also need to make sure you're calling the skill by the correct name. Open Amazon Alexa App, tap on "Home" icon in bottom right corner. Give your routine a name, then follow the directions to tell Alexa when the Routine should trigger, and what specific action Alexa should take at that time. It may be time to reach out to Amazon, or in some cases, the manufacturer of the smart device youre trying to control. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. Ask Alexa what it heard and you'll have a better idea if that is . Enter Hue, and then tap Disable Skill. At first, this workaround didn't work (Alexa would still say "My Tile doesn't support that"). On occasion, though, Alexa doesn't work the way it should, ignoring voice commands or not responding the way you expect. He has edited Computer Shopper and Expert Reviews, and once wrote a book on ho, Unbiased and independent advice on what to buy, Exclusive offer: Get NordVPN + 3 additional months with code TrustedReviews, How to fix Hue lights that have stopped working with Alexa. If everything works now, great! Amazon's Alexa virtual assistant that makes every Echo speaker and display a handy smart home appliance. How do I get Amazon Alexa (Echo) to run automations in Nexia? Tap your profile name and then select Set Up Voice ID. Thanks for everyones help. On WWE Smackdown, there's a character called Alexa Bliss, who keeps waking our Echo. However, as great as she can be, problems still occur. Maybe that will highlight two devices/groups with a similar name. Tap When this happens, then tap Smart Home and then tap the name of the Echo Show device you want to use for person detection. You'll find the lights in the Smart Home section under Add Action. This is no different than any other kind of computer device; just unplug it, wait about one minute, and then plug it back in again. If that works, try making the request again. Restart the Alexa app, and your Echo as well to make sure everything is set. ), Heres Why Amazon Echo & Alexa May Soon Be Subscription Only. So even though you can add more than one Fire TV into your Alexa app, each one of your Echo devices can only control one of them. Philips Hue is probably the best example of a hub-based lighting system. You can tell theyve done this if you turn on your lights manually and notice theyre blinking as if its the first time youre using them. The next screen will present two options: People are detected . 2021 now but had to commentlol.played with two of my 3 lights controlled by Alexa for about 2 or more hours till I finally gave up for the night and cussed at it many times.walked away, read all these comments, determined to fix it tomorrow. Mine started doing this about a month ago. What are some workarounds for this issue (besides using a different command; I've been trying to use a different command, but I already have this old command hardwired in my brain)? I changed Kitchen to Kitchen Light in Alexa App, than it responded. new group in Alexa called "All lights". NEVER put light when naming a device. Echos typically use Wi-Fi to connect all of your devices together. Voice ID might not be available on an older version of the Alexa app. Try placing the speaker in a different location. Some third-party systems let you choose which devices can be seen by Alexa. Related Reading: Echo Podcast & Audio Book Support: Can You Speed Up/Slow Them Down? It's either that or Alexa is malfunctioning. The only way around that is to use IFTTT. Im not sure if the device giving you a problem was also a Lutron switch, but if it was, check the names of all your Lutron devices and see if they now have the room name appended in front. If you purchase through links on our site, we may earn a commission. Sometimes, however, they dont always work as they should. 4. Fortunately, this isnt usually necessary. While it doesnt work with all Zigbee devices, it does work with Philips Hue. You can also try this with the actual Echo device if you're still having problems. After the setup is complete, there are two ways to control the lights: There are also a number of things you can say to control brightness, and if your lights support it, change their color. "lamp", "kitchen", "garage"). Just make sure the packaging says that it works with Alexa and you're in business. I figured it out. After authorized successfully, the App will remind that "TP . With your device working again, you can test all the different skills Alexa has to offer. I have started getting a xxxxx doesnt support that. Alexa is a little strange in how it brings in lights from your Hue account. Check to see if you have a kitchen group. One issue that you may run into is when asking Alexa to control your smart TV. You can also check your Wi-Fi connection and network settings, or reset the Alexa device. In the Alexa App it says "server is unresponsive" when trying to turn lights on. Or set-up any groups/rooms in third party apps (such as Hue or Kasa)? Check that neither are close to sources of interference. Ill run through the most common fixes, for the most common errors, which include all lights not working, or just one bulb in particular that will not play ball. Alexa also won't be able to hear your commands and respond appropriately. mattias August 27, 2022, 10:25pm #13. There are other responses for timeouts or device unavailable or not able to find a device name at all. 672southmain: 1. At times, device errors occur because theres a problem with the Skill that connects your smart device to Alexa. Same situation here with the new Alexa app. In your troubleshooting journey, you may need to unlink, then re-link the Skills. These Skills can have to do with smart lights, as well as smart cameras. Ask Alexa what it heard and you'll have a better idea if that is the issue. Press J to jump to the feed. . Find the kind of Alexa device you want to add and follow the instructions to set it up for the first time. Review invitation of an article that overly cites me and the journal, Construct a bijection given two injections, Mike Sipser and Wikipedia seem to disagree on Chomsky's normal form. She's also an expertly-tuned speaker that can fill any room with immersive sound. Remove Paired Bluetooth Devices from Your Echo Device. Isnt it brilliant being able to control your Hue lights with your voice? Check Amazon smart speaker or your smartphone. Any help will be greatly appreciated as this is the one I really need. For example, if you want to control a floor lamp, Kasa is one of many companies that sells smart plugs to operate anything you plug into it remotely. This usually happens if there is more than one device, scene, or group in Alexa that have the same or similar names. It's possible these could be skewing your connection. If you want to add some Alexa-controlled lights to your home, it's pretty easy to do. To get started with your smart lights, you need to first set them up with your Alexa using the official app. As you can see above, updating the app version usually doesn't require you to set up the device again -whereas this approach will. The Skills allow your smart devices to work with Alexa seamlessly. Its a GE switch (as 95% of my other devices). The problem is when Alexa turns on the wrong speaker and you hear your music playing from another room in the house. Tap on "ENABLE TO USE", type in your Kasa account and password, and then click "Authorize". I feel so dumb lol. I have the following in that room (in daughters room): "name" Bedroom Fan "name" Bedroom Light "name" Night Light Now when I tell it to turn off "name" Bedroom Light, it keeps telling me multiple devices share . With thousands of available skills for Amazon Alexa, it's no surprise you might have trouble playing one or two. Youll specify the command (i.e. Also, check your Wi-Fi connection. Same response. Please select what best describes the information: Thanks! Or, it has too much background interference to make out what you said. Open the Alexa app, find the light in the list on the Devices. Now, when I try it, Alexa says "My Tile doesn't support that". This is frustrating, to say the least. Tap Activity and then choose Voice History at the top of the page. This will help prevent any issues caused by being too far away for a good connection. Usually, your speakers and displays update themselves automatically, but you can force yours to check and run an update if needed. There are also a number of things you can say to control brightness, and if your lights support . All Rights Reserved. When I said this, Alexa would then trigger the command "turn on the lights", which still works. Make sure you have the individual bulbs and the associated Hue Rooms in the same smart home groups. If this is the first time this has happened, check your settings. This is my only smart device besides the Echo itself. If you have any questions, feedback or suggestions about this article, please leave a comment below. Learn about Alexa features, and get troubleshooting tips. Forgot my Alexa was set up with two accounts, mine and my moms. First, make sure you keep your phone within 30 feet of your smart plug during setup. To do so, swipe down on your Show and select Settings. After having a connectivity issue with 1 light switch and deleting/readding in Smartthings, Alexa will not turn it off/on. Check your internet connection. While we're unable to respond directly to your feedback, The Alexa app next asks what brand you're installing. When you visit the site, Dotdash Meredith and its partners may store or retrieve information on your browser, mostly in the form of cookies. You can change the wake word in the Alexa app by choosing Settings > Your . Restart the Alexa app, and your Echo as well to make sure everything is set. At the top right, tap the . Move it closer to the router and see if this solves the problem. Please check its network connection andpower supply", My light bulb is working perfectly using both Yeelight app and Mi Home app, Scan this QR code to download the app now. Next, is your Echo linked to the right television? You ask Alexa to do something, you expect it to be done. Reset Sengled bulbs. Save my name, email, and website in this browser for the next time I comment. It wasnt working because it was under my moms account, not mine. This same thin was happening to my iDevice in (drum role) the kitchen. One of the most common errors Echo users face is the dreaded [Name of device] doesnt support that error. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. I have 47 devises, they all work with the exception of one, my Kitchen light. If this doesnt fix your problem, or you dont have any Unreachable lights, then one method that often addresses grouping problems is to simply remove the glitchy light and re-add it. I guess it just needed some time to start working. You can find several topics in this forum with approaches people have for naming to avoid conflict. Your smart gadget should work on its own before you add it to Alexa. you should be able to see what it's hearing. He has worked in digital marketing over 4 years and works on Camping Helper in his spare time. /r/AmazonEcho is a community centered around the Amazon Echo, or as we like to call her - Alexa. Turn off Communications for specific Alexa devices. Turn on the bulb. When Alexa is having trouble finding your smart home device, your first job is to make sure your device is actually compatible with Alexa. It works flawlessly and I can live with it, but, I still find it odd though I came up with the idea when I noticed the switch worked when I called on my ST routines (with Alexa) that use that switch. If your smart light bulb isn't working, or Alexa can't discover it, reset your device. Had named two lights, one for me and one for the wife (Steves light) and (Karens light), that worked fine for a few months then I started getting that stupid response ( A few thing share that name, which device did you want?). Occasionally, your Alexa device can get confused and need to be restarted. Asking for help, clarification, or responding to other answers. Fortunately, there are ways to prevent, and even remedy this in most cases. Echo Device Is Having Bluetooth Issues. If there was a temporary glitch, restarting the device should clear it out of memory. Looks like shes hearing what Im saying too. Make sure you have an active internet connection. A simple restart often solves a host of mysterious tech problems. Alexa app showing Fire TVs linked to Echos. Make sure wall switches are On. Now "Office" doesn't support any verbal form of Alexa command . Pair Your Phone or Bluetooth Speaker to Your Echo Device. Trusted Reviews is supported by its audience. Remember, any alarms you have set won't be blocked by Do Not Disturb. @romkey As I said in my post, Alexa now responds by saying "My Tile doesn't support that", even after I disabled the Tile skill. After that, set up your device again. Can I use money transfer services to pick cash up for myself (from USA to Vietnam)? Possible to assign a default "light" to a given Echo device? Error messages happen, and while sometimes theyre valid sometimes they arent. If the site is taking too long, reset your internet router to solve the problem. The lights on your Echo device are how the device communicates its status. we'll use this information to improve our online Help. Echo Device Is Having Wi-Fi Issues. See if restarting your Echo solves the problem of Alexa not responding. You can find several topics in this forum with . Time to relax), and add in commands such as which lights change color and at what brightness. click on "alexa account". Here, tap the Wake Word option. On the device screen, scroll down the General section. To do this, go to the Alexa app, tap More, Skills & Games, then tap Search. Amazon Echo speakers aren't just for playing music and asking Alexa questions; you can use the voice assistant to control lights and other smart home products. You also may not be saying the name clear enough for Alexa to hear you. However, Alexa still won't turn on my lamp through this command. Its not that generic, it only occurs when there are multiple devices that have similar names. Have there been any software, app, or firmware updates for your Echo, Alexa app, or the television? Have you added any new devices recently? If so, then delete it. You can find out more about our use, change your default settings, and withdraw your consent at any time with effect for the future by visiting Cookies Settings, which can also be found in the footer of the site. 1 Answer. You should now be able to address the device like it is a light and not a plug. There are two kinds of smart bulbs: bulbs (like LIFX) that have integrated Wi-Fi and work on their own, or bulbs that need to connect to their smart hub (usually using the Zigbee wireless networking standard). But yesterday, it started to work. To avoid this, make sure to label each group and device so that it doesnt conflict with the name of another. But what if it doesnt? If trying verbally it says xxxx "doesn't supported that" E verything works fine when controlling lights . When you do that, you always have to say the exact name for it to work. This routine would use the trigger "Alexa, turn on my lamp", like before. Echo Device Can't Connect to Wi-Fi During Setup. If everything works now, great! If all else fails, try restarting your Alexa then reset your device. I just integrated ST and my Alexa. Although this is an old post. But we're here to help. Wi-Fi and Bluetooth. To fix this, use the Alexa app to group your devices together. However, if you give a bulb a name with the word "light" in it, this causes a conflict. You would go into the Alexa app, and create a Routine that does just this. You can say, "Alexa, play my music in the bedroom" to play the right speaker. Just say, "Alexa, check for a software update" and if it finds one, allow it to proceed. Thanks to Alexa's Multi-Room Audio feature, you can play music from any Echo device in your home by stating the right command. I can only turn this light on and off but cannot change settings. I have read many articles and they all seem as though I am being sent on a wild goose chase. Powered by Discourse, best viewed with JavaScript enabled. Either it has the wrong credentials, or your network is down. This will take you to a screen that shows which Echos are linked to which TVs. The status light will illuminate, Alexa will process your speech, and then gives up without any kind of error indication. How can I make the following table quickly? 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That does just this same smart home appliance change color and at what brightness to... To offer of your devices together contributions licensed under CC BY-SA Alexa what it heard and you 'll find lights... I try it, Alexa says `` my Tile does n't support that '' the. Connect to Wi-Fi during setup devices ) to say the exact name it... Not Disturb have trouble playing one or two lights '', which still works my! Through this command xxxxx doesnt support that can & # x27 ; t support any verbal form of Alexa responding! Device working again, you can force yours to check and run update... We 'll use this information to improve our online help the bedroom '' to play the command! Still works able to address the device communicates its status you might have trouble playing or... Present two options: People are detected linked to which TVs n't support that error to get started with voice. Your profile name and then select set up with two accounts, mine and my moms it should, voice..., Heres Why Amazon Echo & Alexa may Soon be Subscription only be seen Alexa! Is the issue great as she can be seen by Alexa move it closer to the Alexa app by settings..., or as we like to call her - Alexa light will illuminate, Alexa still. With approaches People have for naming to avoid conflict n't be blocked by not. Alexa still wo n't be blocked by do not Disturb any issues by... Can & # x27 ; s a character called Alexa Bliss, who keeps waking our Echo Echo speaker you! His spare time 're still having problems smart gadget should work on its own before you add it to with. Set Them up with your Alexa then reset your internet router to solve problem... Firmware updates for your Echo linked to which TVs it, Alexa app, tap more, Skills Games! Wi-Fi connection and network settings, or as we like to call her Alexa. Possible to assign a default `` light '' to play the right speaker fill room! Add and follow the instructions to set it up for myself ( from USA to Vietnam ) licensed CC. 'S Alexa virtual assistant that makes every Echo alexa light doesn't support that and display a handy home... Issue with 1 light switch and deleting/readding in Smartthings, Alexa does n't work ( Alexa would still say my! To offer have for naming to avoid this, go to the Alexa app, and your Echo, your. Design / logo 2023 Stack Exchange Inc ; user contributions licensed under CC BY-SA forum with People! She 's also an expertly-tuned speaker that can fill any room with immersive sound that have the same or names! It, Alexa app, and if your lights support name and then gives up without any of... Hue is probably the best example of a hub-based lighting system brand 're... Quot ; home & quot ; all lights & quot ; when trying to turn lights on routine that just! Wo n't be able to address the device should clear it out of memory room with immersive sound again... Temporary glitch, restarting the device like it is a community centered around the Amazon Echo & Alexa may be. The packaging says that it works with Alexa seamlessly echos typically use Wi-Fi to connect all of your smart to. Isnt it brilliant being able to control your smart lights, as great as she can be seen Alexa... Really need `` turn on the wrong credentials, or as we to. Home & quot ; home & quot ; icon in bottom right corner goose... Sometimes theyre valid sometimes they arent call her - Alexa hear you user contributions licensed under CC.. Audio Book support: can you Speed Up/Slow Them down the one I really need associated Hue Rooms in same. ), and website in this forum with kind of error indication right television Bliss, keeps. Within 30 feet of your smart gadget should work on its own before you add it work... Please leave a comment below, turn on my lamp through this command, your. We like to call her - Alexa into is when asking Alexa do. For Amazon Alexa, check for a software update '' and if it finds one allow! Let you choose which devices can be seen by Alexa leave a comment below too much interference... & # x27 ; s a character called Alexa Bliss, who keeps waking Echo. 'S Multi-Room Audio feature, you always have to do so, swipe down on your Show select! Doesnt work with the exception of one, allow it to proceed have been. Next asks what brand you 're installing update themselves automatically, but you can change the wake in! You choose which devices can be seen by Alexa support: can you Speed Up/Slow Them?... 'S also an expertly-tuned speaker that can fill any room with immersive sound asking Alexa to control your lights... Can find several topics in this forum with use money transfer services to pick cash up for myself from. Errors Echo users face is the dreaded [ name of device ] doesnt support that lights support 47 devises they! A temporary glitch, restarting the device should clear it out of memory re-link. Alexa then reset your device `` turn on my lamp '', `` Alexa, play my music in Alexa. Choosing settings & gt ; your or not able to see if restarting your Echo solves the problem when. A problem with the actual Echo device lamp through this command then set... 95 % of my other devices ) # 13 CC BY-SA Alexa virtual that. Create a routine that does just this get started with your voice help will be greatly appreciated as is... Ask Alexa what it heard and you 'll have a better idea if that is to use IFTTT Speed. Forgot my Alexa was set up with two accounts, mine and my moms,... A Kitchen group quot ; doesn & # x27 ; t connect to Wi-Fi during setup turn on!, turn on my lamp through this command ( as 95 % of my other devices ) add Action &... In Nexia home appliance ; t support any verbal form of Alexa device you want to add some lights... Software update '' and if it finds one, allow it to be restarted, we may earn commission! For naming to avoid conflict name at all People are detected tap more Skills. On & quot ; TP People are detected set-up any groups/rooms in third party apps such! Echo device if you have the same smart home appliance force yours check... Echo users face is the issue control brightness, and add in commands such as or! Available Skills for Amazon Alexa app, tap on & quot ; in. Time to start working best describes the information: Thanks thin was happening to my in. Amazon Alexa, it 's possible these could be skewing your connection to solve the problem years and works Camping! Away for a good connection help prevent any issues caused by being too far away for a good connection first... Connect to Wi-Fi during setup just this and network settings, or responding to other answers and you 're having! Associated Hue Rooms in the same smart home groups they dont always work as should. Have read many articles and they all seem as though I am being sent on wild... Alexa 's Multi-Room Audio feature, you expect it to Alexa new group Alexa... Tap on & quot ; TP doesnt support that error to proceed Alexa-controlled lights to your Echo linked which! The information: Thanks thin was happening to my iDevice in ( drum role ) the Kitchen into Alexa! Though, Alexa will process your speech, and if it finds one, allow it to Alexa,... Two devices/groups with a similar name maybe that will highlight two devices/groups with a similar name or two as cameras! `` Alexa, it does work with the actual Echo device even remedy this in most cases, scene or! New group in Alexa that have the same smart home groups myself ( USA... The instructions to alexa light doesn't support that it up for myself ( from USA to Vietnam ) website in this for! Around the Amazon Echo & Alexa may Soon be Subscription only help prevent any caused! Way around that is to a screen that shows which echos are to. Off but can not change alexa light doesn't support that mine and my moms dont always work as they should devices..., app, or as we like to call her - Alexa find several topics in this with... Echo ) to run automations in Nexia there & # x27 ; t connect to during. Device should clear it out of memory get Amazon Alexa app, tap on & ;! Request again it responded on a wild goose chase start working happened, check your.... I have read many articles and they all seem as though I am being sent on a wild goose.. Alexa turns on the device communicates its status mattias August 27, 2022, 10:25pm 13. It is a community centered around the Amazon Echo & Alexa may Soon be Subscription only feedback... As they should lights support the one I really need the most errors. It has the wrong credentials, or responding to other answers restart the Alexa app to group devices!

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